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Hotel Shepherds Bush London

Property class: 3.5

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Photo gallery for Hotel Shepherds Bush London

Courtyard
Check-in/check-out kiosk
Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace
Lobby
Premium bedding, minibar, in-room safe, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Place, Shepherd’s Bush Market
    ‪1 min walk‬
  • Place, Shepherd's Bush Empire
    ‪3 min walk‬
  • Place, Westfield London Shopping Centre
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement) | Premium bedding, minibar, in-room safe, laptop workspace

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Double Room

8.2 out of 10
Very good
(17 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Triple Room, 1 Bedroom (3 single beds)

Basic Triple Room, 1 Bedroom (3 single beds) | Premium bedding, minibar, in-room safe, laptop workspace

Basic Triple Room, 1 Bedroom (3 single beds)

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, minibar, in-room safe, laptop workspace

Standard Quadruple Room

7.6 out of 10
Good
(8 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, laptop workspace

Deluxe Double Room

7.8 out of 10
Good
(6 reviews)
  • 162 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, minibar, in-room safe, laptop workspace

Comfort Single Room

8.0 out of 10
Very good
(3 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

London

Located in Hammersmith and Fulham, Hotel Shepherds Bush London is adjacent to Bush Theatre and within a 10-minute walk of other popular attractions like MATRADE Loftus Road Stadium. This 21-room, 3.5-star hotel welcomes guests with conveniences like 24-hour room service, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shepherd’s Bush Market - 1 min walk - 0.1 miles
  • Shepherd's Bush Empire - 3 min walk - 0.2 miles
  • BBC Television Centre - 8 min walk - 0.4 miles
  • Westfield London Shopping Centre - 10 min walk - 0.6 miles
  • Olympia Events - 7 min drive - 1.3 miles

Getting around

  • Shepherd's Bush Market Underground Station - 1 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪itsu - ‬4 min walk
  • ‪Shikumen Shepherd's Bush - ‬3 min walk
  • ‪The Defector's Weld - ‬2 min walk
  • ‪Zizzi - ‬5 min walk
  • ‪Jin - ‬3 min walk

About this property

Hotel Shepherds Bush London

Guests of Hotel Shepherds Bush London enjoy access to free WiFi in public areas, a business center, and microwave in a common area. Transportation is made easy with an area shuttle for a fee. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a meeting room, a computer station, and express check-in.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, minibars, and coffee makers.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Frequently asked questions

Are free cancellation options available at Hotel Shepherds Bush London?

Hotel Shepherds Bush London offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Shepherds Bush London?

As of Apr 22, 2026, prices found for a 1-night stay for 2 adults at Hotel Shepherds Bush London on Apr 27, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Shepherds Bush London?

This hotel is situated in Hammersmith and Fulham within a 10-minute walk of Bush Theatre and MATRADE Loftus Road Stadium. You'll also find Kensington High Street and Hyde Park within a short drive.

Is there parking available at Hotel Shepherds Bush London?

No, this hotel doesn't offer parking.

Does Hotel Shepherds Bush London have a casino at the property?

No, Hotel Shepherds Bush London doesn't have a casino.

Will I find an indoor pool at Hotel Shepherds Bush London?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Shepherds Bush London?

Amenities that appeal to couples at this hotel include 24-hour room service, premium bedding, and a minibar.

Does Hotel Shepherds Bush London have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Shepherds Bush London feature a restaurant that includes a breakfast menu?

No, Hotel Shepherds Bush London doesn't have a restaurant that serves breakfast.

Will Hotel Shepherds Bush London allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Shepherds Bush London for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Does Hotel Shepherds Bush London have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Shepherds Bush London?

The closest major airport to Hotel Shepherds Bush London is Heathrow Airport (LHR), which is 12.8 mi away (29 minutes by car). Another top airport is London City Airport (LCY), which is around 11.9 mi away.

Are there rooms with balconies at Hotel Shepherds Bush London?

No, you won't find guestrooms with balconies at Hotel Shepherds Bush London.

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 223 out of 547 reviews
Rating 8 - Good. 190 out of 547 reviews
Rating 6 - Okay. 75 out of 547 reviews
Rating 4 - Poor. 39 out of 547 reviews
Rating 2 - Terrible. 20 out of 547 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Katarzyna

Stayed 2 nights in Dec 2025

2/10 Terrible

Mehbuba

Stayed 1 night in Jan 2026

4/10 Poor

Riccardo

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

Zer-esgi

Liked: Cleanliness, amenities, property conditions & facilities
Everything is well cleaned and the receptionist was nice guy, absolutely 5 star.
Stayed 1 night in Jan 2026

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Room spotless. Presented exactly as described in booking. Staff very pleasant. Hotel directly next door to tube station so travel to Central London on NYE was a breeze. Excellent price for NYE.
Stayed 1 night in Dec 2025

6/10 Okay

Briawna

Business traveler
Disliked: Property conditions & facilities
For starters the manager of the properrty could have been more professional. The staff should not sleep on the lobby couch at night. Also, they did NOT know anything about london and told us as visitors to Google. WHO DOES THAT?! It's their job to know about the area. Second, the hotel images of the surrounding area is very misleading. Its the trashy place i've ever seen. Last, the cleaning lady of Friday is very nice!
Stayed 5 nights in Dec 2025

4/10 Poor

Simon

Liked: Cleanliness
The lift wasn’t working, the hotel is literally next to the trainline (nothing in the description). Loud (single-glazed windows).
Stayed 1 night in Dec 2025

4/10 Poor

Ashley

Stayed 1 night in Dec 2025

10/10 Excellent

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in this hotel, would definitely use again for a London trip with the family. Super comfy beds, pillows weren’t so good but then I am fussy with a pillow lol
Stayed 1 night in Dec 2025

8/10 Good

MRS SUZANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and bathroom
Stayed 1 night in Dec 2025

8/10 Good

Ryan

Stayed 1 night in Dec 2025

6/10 Okay

Denice, Snodland

Liked: Cleanliness
Disliked: Amenities
Decor plus bathroom amenities nothing like what is on the current website. When raised with staff, l was told that the website has not been updated. Therefore I assume the current photos were under previous owners/management and they have cut back. USB port behind the TV and not easy to get to TV was not 45 inches but much smaller Bathroom was more like a cloakroom It was a good size room, with a decent shower and fridge. Frosted windows so no natural light in the room I am disappointed and would rather it a 3* Hotel
Bed
TV area
Bed
Bathroom
Stayed 1 night in Dec 2025

4/10 Poor

Michelle

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Cons- Dirty, out dated, some staff members were rude. Loud - you can hear the train, people talking in their rooms and hallways. The place is literally next to the train station and shares an alley way with another building - random people walking behind you to walk through it. Neighborhood not the greatest at night - stores getting robbed, man throwing bottles to different parts of the streets and panhandlers. Pros- Price Accepts dogs Convenient to train station Good food in neighborhood - Turkish, Jamaican, Korean and Indian. Two cafes - safe and clean to enjoy great drinks and conversations Near Lidl and an 9 minute walk to a nice mall Quick walking distances to theaters I wouldn’t go back nor suggest to stay with young kids. This place serves for a quick stay with pets or as a group for safety purposes.
Stayed 3 nights in Nov 2025

8/10 Good

Shereen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I would say there should be a bottle of water in the fridge for guests.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniella

Business traveler
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

4/10 Poor

Usman

Disliked: Cleanliness, amenities
Squeaky beds. Dirty carpets. Smell in room
Stayed 1 night in Dec 2025

8/10 Good

Iesha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for what you pay for
Stayed 2 nights in Dec 2025

8/10 Good

Warren

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location room and service, would highly reccommend
Stayed 1 night in Nov 2025

6/10 Okay

Ben

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall stay was alright. Staff were friendly and helped me with the room key when it stopped working Upon entering room, I noticed the bathroom was missing a handle on the outside and the inside handle was barely hanging on. The air conditioning was also broken. Walls and ceiling aren’t very thick so you can hear people walking above you and people in rooms next to you
Stayed 2 nights in Nov 2025

10/10 Excellent

Guy

Stayed 1 night in Nov 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located, 30 second walk from Shepherd’s Bush Market station. Nice check in. Functional room, small, small bathroom so limited space. Miniature bathroom sink meant water went all over the floor when doing anything. One bathroom towel had a hole in it. Tea & coffee in the room, tv and a safe and a fridge so well equipped but no iron. Nice to have a (very small) hotel bar to get a drink or crisps at reasonable prices but realistically nowhere to sit and enjoy it. No food or breakfast options but in that part of London, you don’t need it- so many options in the area. Dog friendly so would totally recommend.
Stayed 1 night in Nov 2025

6/10 Okay

Gayle

Disliked: Room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Stayed 1 night in Nov 2025

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