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Hotel Shepherds Bush London

Property class: 3.5

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Photo gallery for Hotel Shepherds Bush London

An outdoor seating area with wicker furniture and potted plants.
A modern living room with a bar area, a sofa, a coffee table, and a potted plant.
A hotel room with a bed, a green sofa, a coffee table, and a flat-screen TV mounted on the wall.
A bedroom with a large headboard, a bedside table, and a bathroom visible through an open door.
A reception desk with a modern design, a digital screen, and a glass partition.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Place, Shepherd’s Bush Market
    ‪1 min walk‬
  • Place, Westfield London Shopping Centre
    ‪3 min walk‬
  • Place, Shepherd's Bush Empire
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Economy Single Room, No Windows (Basement)

A hotel room with a bed, bedside table, and a bathroom with a sink.

Economy Single Room, No Windows (Basement)

9.6 out of 10
Exceptional
(5 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

A hotel room with a large bed, a bathroom visible through an open door, and a floral wallpaper design.

Standard Double Room

8.4 out of 10
Very good
(22 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

A hotel room with a large bed, a bedside table with a phone, a mirror, and a bathroom with a sink and toilet.

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Triple Room, 1 Bedroom (3 single beds)

A hotel room with a large bed, a desk, and a chair.

Basic Triple Room, 1 Bedroom (3 single beds)

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

A modern hotel room with a large bed, a separate seating area, and a bathroom with a mirror and vanity.

Standard Quadruple Room

7.8 out of 10
Good
(9 reviews)
  • 247 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Double Room

A neatly made bed with a patterned bedspread, a wooden headboard, and a wall-mounted lamp.

Deluxe Double Room

7.8 out of 10
Good
(6 reviews)
  • 162 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Single Room

A hotel room with a large bed, two wall-mounted lamps, a window with curtains, and a wooden headboard.

Comfort Single Room

8.0 out of 10
Very good
(3 reviews)
  • 118 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

London

Located in Hammersmith and Fulham, Hotel Shepherds Bush London is adjacent to Bush Theatre and within a 10-minute walk of other popular attractions like Westfield London Shopping Centre. This 21-room, 3.5-star hotel welcomes guests with conveniences like 24-hour room service, a bar/lounge, and free in-room WiFi.

What's nearby

  • Shepherd’s Bush Market - 1 min walk - 0.1 miles
  • Shepherd's Bush Green - 2 min walk - 0.1 miles
  • Westfield London Shopping Centre - 3 min walk - 0.2 miles
  • Shepherd's Bush Empire - 3 min walk - 0.2 miles
  • Television Centre - 8 min walk - 0.4 miles

Getting around

  • Shepherd's Bush Market Underground Station - 1 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Zizzi - ‬5 min walk
  • ‪Toca Social - ‬6 min walk
  • ‪Wahaca White City - ‬5 min walk
  • ‪The Sindercombe Social - ‬4 min walk
  • ‪The White Horse - ‬2 min walk

About this property

Hotel Shepherds Bush London

Guests of Hotel Shepherds Bush London enjoy access to free WiFi in public areas, a business center, and microwave in a common area. Transportation is made easy with an area shuttle for a fee. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a meeting room, a computer station, and express check-in.
43-inch TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, minibars, and coffee makers.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • High-pile carpet in room
  • No elevator

More

  • 1 building
  • 4 floors
  • At least 80% organic food
  • Built in 2015
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Locally sourced food prioritized
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Non-plastic drinking straws available
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Frequently asked questions

Are free cancellation options available at Hotel Shepherds Bush London?

Hotel Shepherds Bush London offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Shepherds Bush London?

As of Oct 24, 2026, prices found for a 1-night stay for 2 adults at Hotel Shepherds Bush London on Nov 1, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hotel Shepherds Bush London?

This hotel is situated in Hammersmith and Fulham, just steps from Bush Theatre, and within a 10-minute walk of Westfield London Shopping Centre and MATRADE Loftus Road Stadium. You'll also find Royal Albert Hall and Oxford Street within a short drive.

Is there parking available at Hotel Shepherds Bush London?

No, this hotel doesn't offer parking.

Does Hotel Shepherds Bush London have a casino at the property?

No, Hotel Shepherds Bush London doesn't have a casino.

Will I find an indoor pool at Hotel Shepherds Bush London?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel Shepherds Bush London?

Amenities that appeal to couples at this hotel include 24-hour room service, premium bedding, and a minibar.

Does Hotel Shepherds Bush London have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Shepherds Bush London feature a restaurant that includes a breakfast menu?

No, Hotel Shepherds Bush London doesn't have a restaurant that serves breakfast.

Will Hotel Shepherds Bush London allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Shepherds Bush London for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Does Hotel Shepherds Bush London have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Shepherds Bush London?

The closest major airport to Hotel Shepherds Bush London is Heathrow Airport (LHR), which is 12.8 mi away (29 minutes by car). Another top airport is London City Airport (LCY), which is around 11.9 mi away.

Are there rooms with balconies at Hotel Shepherds Bush London?

No, you won't find guestrooms with balconies at Hotel Shepherds Bush London.

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 261 out of 618 reviews
Rating 8 - Good. 207 out of 618 reviews
Rating 6 - Okay. 84 out of 618 reviews
Rating 4 - Poor. 42 out of 618 reviews
Rating 2 - Terrible. 24 out of 618 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Little hotel off the beaten track, so clean and friendly, highly recommended, perfect for shopping at Westfield, bathroom was spotless, comfy beds with fresh linen, just perfect
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellently located with friendly staff, lots of food options and transportation
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Disliked: Amenities
If you’re staying here bring your own shower toiletries
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern small comfortable hotel with air conditioning. Next to tube station and market.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location, next to Tube station. The room is big enough for 3 people with air conditioner.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in a great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little boutique hotel right next to the tube station. Road was clean, beds comfortable. A/C was great as we were there durin heat wave
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, very reasonable price and staff were lovely.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely. Great central location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect small hotel. Very ckesn, staff were welcoming and friendly. Great location, too.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little hotel in a great location, right next to the tube station and shopping centre. The room was clean,hairdryer and toiletries provided. Air conditioner in the room.The staff were very welcoming and friendly. Would definitely stay again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Great staff and nice room
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
convenient location, clean rooms and linen
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel! Perfect location and everything you need when you are in your room. Very clean, comfy bed, lovely en-suite and a smart TV. Reception staff very helpful. 5 out of 5
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Perfectly adequate for a short stay. Welcoming and helpful staff. Clean and comfortable room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff, felt very safe and welcomed! Lovely spacious rooms. Close to amenities.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Staff very courteous throughout my stay. Room was clean & as described on the website. Excellent location!
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
Tiny rooms and AC was barely functioning. The noise level from other guests kept us awake all night.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exactly what I needed for one night.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location room and service, would highly reccommend
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good air con (wish it stayed on longer). Rug/carpets were a bit stained but otherwise clean. Comfy beds!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room staff is friendly and we are so close to shops underground station busses
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfy room, well positioned for access to London. Surprisingly quiet giving its proximity to the tube line. Friendly helpful staff. Thank you.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room. Attentive and friendly staff. Good value for the area. Will stay there again.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
You could not see out of the window, it was covered in plastic green stuff. The tv didn’t work on bbc 1 and England were on bbc1 at 2am in the World Cup! For the price, I expected better. Fridge was helpful and 2 bottles of water. Convenient for the tube.
Stayed 3 nights in Jul 2026