Grange Beauchamp4.0 out of 5.0
Recent guest reviews
Our second visit to this hotel, the right choice again. When we walked through the front door the same two people were behind the reception desk as when we last stayed and they recognised us made us feel very welcome. This hotel is in a great location to visit any part of London. The hotel is spotless, we have the continental breakfast which is fresh and tasty every day. Having said all that the best thing about this place is the staff everyone is warm, friendly, efficient, helpful, and caring. Thank you all very much we will see you again as soon as possible. Greg and Pauline Lancashire.
Had a good time here, while traveling for work, the restaurant could use some improvements, but it was an overall good experience. Would recommend that staff people smile a bit more. I understand that they might be under pressure, it was quite a busy day, but still. Keeping up a positive attitude does go a long way
Great location for theatres, shopping & Covent Garden. Smaller hotel in lovely area - great staff - attentive & friendly. Good breakfast included. Would definately recommend. We love Grange Hotel group - never been disappointed.
Beautifully clean room and hotel. The staff were a credit to the establishment, so friendly and helpful! Personal touches were added to insure we had the best experience. Could not fault our stay there. Highly recommended.
Great place to stay. The staff were terrific. The rooms are a little small but we rarely spend time on our room as we are out sightseeing. Close to many things . Rooms were made up everyday with lots of variety of yes and biscuits in the room
Quaint boutique hotel located in Beautiful Bloomsbury just a block from the British Museum. The street is lined with townhouses of which the hotel is one. I particularly enjoyed morning walks around the neighborhood and through the parks on each end of the street. The staff was very friendly and helpful. The breakfast was great with choice of typical English breakfast or a buffet of fruits, meats, cheeses and cereals, etc. The room was pretty small but very well appointed and clean. I was there on business and it was just me so it might be a little tight for 2 but not impossible. I will defiantly stay here again.
In a pleasant location, one street back from the main road and just down from Russell Square. The road is normally quiet but as there is no double glazing in the rooms you can hear some noise if you have noisy folk outside (I was woke up but only once). The Grange group own at least four hotels on this short street, they all look to be conversations of a number of large townhouses so there are lots of narrow corridors but for me this adds charm to the hotel. Breakfast only starts at 7am which is a little limiting and unlike the London norm of 6:30. Room was small but well-appointed with a large comfortable bed. Worked well for me as a single person on business but there wasn't really enough room for a couple. Small flat screen with a reduced set of digital channels. The hotel is in between two tube stations (both 5 mins walk), Russell Square and Holborn but don't try and use Holborn in the morning as it is exit only until 10am (must be the only station in London that does this and sadly the receptionist didnt know or didnt think to mention it!). Good (strong and quiet) air-conditioning. Good Internet signal (free). Small but decently appointed bathroom. The shower was a bad design and a little weak on water pressure but sufficed. Small wardrobe, perhaps a bit too narrow (my suit jacket wouldn’t hang straight. Tea and coffee making but no fridge/minibar. Didn't eat there so can't pass comment in the food. Sash window opened all the way so be careful if you have children. That said it wouldn't stay open on it's own!
We thoroughly enjoyed our four night stay. Small but very comfortable room, incredibly attentive staff, fabulous breakfast. Great location in quiet neighborhood but walkable to theater, museums, restaurants. I'm coming back--next week in fact.
There are a few Grange `Hotels in the immediate area but this one is the best. The staff are really professional and helpful and the rooms are comfortable. I prefer a garden room and am usually allocated my preference, Breakfast is expensive but if you have it in your booking it's a good selection of cold buffet and the hot food is made to order and delicious. Great location. I recommend.
The hotel is quite central, about 15 mins in a taxi to Shoreditch/Oxford Street/Mayfair. Our room was 'upgraded' on arrival which was great but unfortunately we had a couple of issues and the hotel didn't want to do anything about it. Our air con controller didn't work, so even though outside it was a very hot weekend in London reaching 28 degrees c, the room was very cold and we were unable to turn it off. When we returned to the hotel after our meal out it was nearly midnight, got ready for bed, then realized the main bedroom light wouldn't turn off, we tried all of the different switches and in the end we had to take the room card out which cuts all of the electricityWe didn't fancy walking down to reception when we had just got ready for bed, this was a massive inconvenience. I have read on other reviews that the rooms are very loud but I didn't think it would be as disruptive as it was, however I was woken up from 5am from the people above us pacing up and down the room for hours (unsure of what they were doing) and it was SO loud, almost impossible to sleep. Baring in mind it was Bank Holiday Monday so not like people were getting up for work! Even though these issues were an inconvenience, and the room should be checked it is in full working order prior to checking guests in, I could have overlooked them, however when I told reception the following morning on checking out, the man on reception could not even apologise, all he could say was 'well why didn't you call us at midnight, or at 5am when you were woken up' when I stated my reasons for why, that I was tired and didn't want to bother anybody, he simply replied with 'well you should have complained then because that is what reception is here for'. He was rude and that is not good customer service. All I wanted was an apology and a bit of empathy but no, it was clearly too much to ask. The man couldn't even say goodbye when we left along with the other 2 ladies that did, he just didn't look up from his computer screen. This needs correcting! It is not fair for people to be cold/unable to switch lights off/woken up at silly o clock with no care given from staff when you have paid a good price for a room. To end on a good note, the bed's are comfy, the shower's are quite powerful, the breakfast was reasonably good and the breakfast staff couldn't do enough for you, but I wouldn't stay again, unfortunately the rudeness of your reception staff let you down.
Reviews from Trip Advisor
77% of guests recommend this hotelTotal of 829 reviews