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Aparthotel

Elysian House-Kensington Serviced Apts

4.0 star property

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Photo gallery for Elysian House-Kensington Serviced Apts

A modern living room with a green sofa, a pink armchair, and a white coffee table.
A modern kitchen with white cabinets, a central island, and a dining area.
A hotel bedroom with a large bed, a television, and a wardrobe.
A modern kitchen with white cabinets, a marble countertop, and a stainless steel faucet. There is a dining area with a round table and chairs.
A modern bathroom with a glass-enclosed shower, white tiled walls, and a black-framed sink.

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi

Explore the area

View in a map
45 Cromwell Rd, London, England, SW7 2ED
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Natural History Museum
    ‪1 min walk‬
  • Place, Imperial College London
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪56 min drive‬

Room options

View all photos for Design Apartment

A modern living room with a green sofa, a white armchair, a round coffee table, and a TV on a cabinet.

Design Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Club Apartment

A modern living room with a sofa, a coffee table, and a TV.

Club Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Signature Apartment

A modern living room with a green sofa, a pink armchair, and a white coffee table.

Signature Apartment

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment

A living room with a teal sofa, a round coffee table, and a floor lamp. There are framed pictures on the wall and a potted plant on the floor.

Deluxe Apartment

  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

View all photos for City Apartment

A bedroom with a large bed, a bedside table with a lamp, a chair, a desk, and a large window with blinds.

City Apartment

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Comfort Apartment

A living room with a beige armchair, a teal sofa, a round coffee table, and a large window with curtains.

Comfort Apartment

  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds
  • Free WiFi

View all photos for Family Apartment

A bedroom with a bed, pillows, a radiator, a window, and a table.

Family Apartment

  • 3 bedrooms
  • Sleeps 9
  • 3 King Beds
  • Free WiFi

View all photos for Premier Apartment

A bedroom with a bed, pillows, a radiator, a window, and a table.

Premier Apartment

  • 3 bedrooms
  • Sleeps 9
  • 3 King Beds
  • Free WiFi

View all photos for Grand Apartment

A living room with a beige armchair, a teal sofa, a round coffee table, and a large window with curtains.

Grand Apartment

  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Panoramic Apartment

A bedroom with a large bed, a bedside table with a lamp, a chair, a desk, and a large window with blinds.

Panoramic Apartment

  • 4 bedrooms
  • Sleeps 7
  • 3 King Beds and 1 Twin Bed
  • Free WiFi

View all photos for Junior Apartment

A bedroom with a bed, bedside table, lamp, and a potted plant.

Junior Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, Elysian House-Kensington Serviced Apts is adjacent to Natural History Museum and within a 10-minute walk of other popular attractions like Victoria and Albert Museum. This 11-room, 4-star aparthotel welcomes guests with in-room amenities like kitchens, refrigerators, and microwaves.
View more Aparthotels in LondonOpens in a new window

What's nearby

  • Cromwell Road - 1 min walk - 0.1 miles
  • Natural History Museum - 1 min walk - 0.1 miles
  • Imperial College London - 5 min walk - 0.3 miles
  • Victoria and Albert Museum - 6 min walk - 0.4 miles
  • Kensington High Street - 9 min walk - 0.5 miles

Getting around

  • West Brompton Station - 3 min drive
  • South Kensington Underground Station - 4 min walk
  • London City Airport (LCY) - 59 min drive

Restaurants

  • ‪The Hoop & Toy - ‬4 min walk
  • ‪Paul - ‬4 min walk
  • ‪GAIL's Bakery - ‬4 min walk
  • ‪Ben's Cookies - ‬4 min walk
  • ‪Brother Marcus - ‬4 min walk

About this property

Elysian House-Kensington Serviced Apts

Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage.
Each apartment is heated and features a kitchen with a refrigerator, an oven, a microwave, and a dishwasher. Guests can expect to find free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washing machine and an ironing board.

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Collingham Serviced Apartments
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  • Free WiFi
  • Laundry
  • 24/7 front desk
  • Microwave
9.2 out of 10, Wonderful, 884 reviews
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The price is $354
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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator

Bathroom

  • Free toiletries
  • Hair dryer

Laundry

  • Dry cleaning/laundry service
  • Washing machine

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator

Services and conveniences

  • Concierge services
  • Iron/ironing board
  • Luggage storage

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 11 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Important information

Fees

  • A damage deposit of GBP 300 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Elysian House-Kensington Serviced Apts London
Elysian House-Kensington Serviced Apts Aparthotel
Elysian House-Kensington Serviced Apts Aparthotel London

Frequently asked questions

Is a free cancellation option available at Elysian House-Kensington Serviced Apts?

Elysian House-Kensington Serviced Apts provides free cancellation on some room rates. For additional details, look at the cancellation policy on Orbitz.

What's there to see around Elysian House-Kensington Serviced Apts?

This aparthotel is situated in London City Centre, just steps from Natural History Museum, and within a 10-minute walk of Victoria and Albert Museum and Kensington High Street. You'll also find Hyde Park and Royal Albert Hall less than a mile away.

Will I be able to park at Elysian House-Kensington Serviced Apts?

No, there isn't parking available at the aparthotel.

Does Elysian House-Kensington Serviced Apts include a casino at the property?

No, Elysian House-Kensington Serviced Apts doesn't have a casino.

Is there an indoor pool at Elysian House-Kensington Serviced Apts?

No, there is no indoor pool at this aparthotel.

Is Elysian House-Kensington Serviced Apts a good place to stay for couples?

Amenities at this aparthotel that appeal to couples include a kitchen and concierge services.

Are there hot tubs at Elysian House-Kensington Serviced Apts?

No, this aparthotel doesn't have a spa tub.

Does Elysian House-Kensington Serviced Apts feature a restaurant that includes a breakfast menu?

No, Elysian House-Kensington Serviced Apts doesn't have a restaurant that serves breakfast.

Does Elysian House-Kensington Serviced Apts allow pets to stay free of charge?

No, pets aren't allowed at Elysian House-Kensington Serviced Apts.

Are there connecting rooms at Elysian House-Kensington Serviced Apts?

No, there aren't connecting guestrooms at this aparthotel.

What is the closest airport to Elysian House-Kensington Serviced Apts?

The closest major airport to Elysian House-Kensington Serviced Apts is London City Airport (LCY), which is 12.5 mi away (59 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.5 mi away (35-minute drive).

Can I book a room with a balcony at Elysian House-Kensington Serviced Apts?

No, there aren't any apartments at Elysian House-Kensington Serviced Apts that offer a balcony.

Elysian House-Kensington Serviced Apts Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 19 out of 35 reviews
Rating 8 - Good. 5 out of 35 reviews
Rating 6 - Okay. 3 out of 35 reviews
Rating 4 - Poor. 1 out of 35 reviews
Rating 2 - Terrible. 7 out of 35 reviews

7.6/10

Cleanliness

7.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Saoud

Liked: Cleanliness, amenities, property conditions & facilities, communication
I had a great stay in London. The location was excellent, the apartment size was perfect for families or small groups, and the price was very reasonable. Special thanks to the management team for their professionalism, kindness, and quick support. I would definitely recommend it.
Stayed 9 nights in Dec 2025
Verified review

10/10 Excellent

ian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely area
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort, communication

Awesome flat!

Excellent accommodations and location!
Stayed 7 nights in May 2024
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, room comfort, communication

Excellent location and apartment

Excellent location, close to restaurants, 2 underground stations, buses, museums and a lot more. Easy to find and access apartment. Apartment is very spacious and nice
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, room comfort, communication
Very nice big place in a spectacular location. Everything as advertised
Stayed 8 nights in Jun 2024
Verified review

10/10 Excellent

Lizanne

Liked: Cleanliness, room comfort, communication

Comfortable and convenient apartment

Lovely apartment conveniently located within walking distance of two tube stations. The apartment was well appointed and extremely comfortable.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

emin

Liked: Cleanliness, room comfort, communication

Emin

Everything was amazing, best location to the centre side.The host was very helpful and helped us when we needed highly recommend this place and will stay again
Stayed 4 nights in Jun 2024
Verified review

2/10 Terrible

Anders

Disliked: Cleanliness, room comfort, communication
We did not get the three bedroom apartment we had booked and thus not space for the family.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Richard

overall a good stay

Beautiful apartment in a fantastic location. Building and apartment needs upkeep. The unit does not have AC, only one bed is King and the other is Queen.
Stayed 7 nights in Jul 2024
Verified review

6/10 Okay

Rachel

Liked: Communication
Disliked: Property conditions & facilities
This property needs some help, a few amenities were non-compliant, parts of the kitchen were not secure and very skimpy. There were sheets and towels all over the hallway. And we were skeptical about the cleanliness of the apartment.
Stayed 2 nights in Jun 2025
Verified review

8/10 Good

Meiling

Liked: Cleanliness, amenities, communication
Property needs some update
Stayed 7 nights in Apr 2025
Verified review

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location is perfect with lots of shops, restaurants, museums and a nearby underground stop. The apartment was very clean and easy to access. Communiation with the host was great. A small binder or notebook containing instructions on how to use the washer/dryer combo, the dishwasher and how to adjust the heat would have been nice as they were not intuitive. There unfortunately was not mirror in the master bathroom but there were others in the apartment. We had a very comfortable stay and would book again on our next trip to London.
Stayed 5 nights in Apr 2024
Verified review

2/10 Terrible

Steve

Disliked: Communication

Careful Here!

Was advised as we arrived at Heathrow that the Apartments had been flooded.With a few minutes notice we had to find alternate accommodation for the same week as the Chelsea flower Show.The apartments then advised Hotels.com we failed to arrive and attempted to keep our payment for 7 nights! Thank goodness for the Fraud team at Hotels.com/Expedia for sorting out our refund
Stayed 7 nights in May 2024
Verified review

2/10 Terrible

Travis

Disliked: Cleanliness, property conditions & facilities, communication
I have traveled quite a bit globally and this was without a doubt the worst stay that I've ever had. We booked a 4 bedroom with 3 queen beds and 1 single bed for our stay. The 1 single bed was actually a cot with sheets and not what was shown in the pictures. When we brought this up, it wasn't fixed. It was obvious that the room hadn't been cleaned before our arrival because the dinner table and kitchen counters had dirt and dust all over them. The heaters weren't working in three of the four rooms in the apartment. This was finally fixed after a couple of days. The microwave didn't work so they had to bring a replacement. The worst of all were the showers. It four days before they fixed our showers correctly after having to suffer with freezing cold and scolding hot water in the showers. They came out the first two times to fix them and it wasn't corrected. Then they changed the water pump, still didn't work. Finally on the fourth day they changed the thermo and it finally worked. Communication sucked, the owner and the property manager weren't helpful. The owner even told us if it was him he would checkout and stay somewhere else. But they still refused to give us a refund. I could not say all that I want on this review because of the character limit but I would stay far away from this place. It is a scam and ripoff.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Adelina

Liked: Cleanliness, amenities, communication
Super appartement Bien situé Quartier propre et sécurisée C'est mon nouveau logement à londre 😉👍
Stayed 3 nights in Nov 2025
Verified review

10/10 Excellent

Karim

Liked: Cleanliness, amenities, property conditions & facilities, communication
On a beaucoup apprécié notre logement avec vue sur le musée d’histoire naturelle. L’appartement était propre et décoré avec classe. On y reviendra avec plaisir
Stayed 7 nights in Aug 2025
Verified review

10/10 Excellent

Shogo

Liked: Cleanliness, amenities, property conditions & facilities, communication
部屋もとても綺麗で、設備もとても良かったです。 便利な路線が通っている駅も近く快適でした。 周辺の治安も良く、自然史博物館をはじめとした周辺施設も充実していました。 ヘアドライヤーがなかったので、持参する必要あり。
Stayed 4 nights in Dec 2024
Verified review

2/10 Terrible

Yurie

Disliked: Cleanliness, amenities, property conditions & facilities, communication
とても四つ星だとは思えませんでした。 もう2度と泊まりたくないです。 このホテルに宿泊を検討している方は、別のホテルを探すことをオススメします。 【宿泊施設】 キングベッド2つにシングルベッド2つの部屋を予約しましたが、シングルベッドのうちの１つはエキストラベッドでした。であればそれをホテル説明に書いてほしかったです。 また、シーツやマットレスは毛玉だらけで、浴室はカビ臭く、洗濯機はカビだらけで、キッチンの蛇口は壊れてグラグラしていました。床板や巾木は外れていて、カーテンレールも壊れていてカーテンを開けることができない窓がいくつかありました。備え付けの暖房が壊れている部屋もありました。 用意されている食器も汚く、使う前に全て漂白するところから始めました。2バスルームなのにドライヤーも1つかなく、全てが必要最低限でした。 セルフチェックインで部屋の前に設置されているダイアルボックスに鍵が入っており、直前にオーナーからダイアルボックスの番号が教えられるのですが、番号は固定で都度変更はしておらず、防犯レベルが低いと感じました。私がチェッカインした時は、ダイアルボックスの数字がそのままになっており、ボタンを押せば開くようになっていました。 壁は薄く、他の部屋の声は音はよく聞こえます。 共用の階段の踊り場には常にタオルやシーツなどの洗濯物が山のように放置されていてとても邪魔でした。 【コミュニケーション】 エクスペディアに記載されているホテルの電話番号はいついかなる時も絶対に繋がりません。 メッセージの返信も遅いです。 また、緊急時のホテルの対応はとても不親切です。 私たちは6人で3ベッドルームの部屋を予約しましたが、ホテル側のミスで2ベッドルームの部屋に案内されました。 部屋が間違っていると電話とメッセージを送ったのですが返答は無く、しかたなく2ベッドルームの部屋に6人で宿泊することになりました。 翌日、突然清掃の女性が部屋に来て、この部屋は次の客が来るので今すぐ部屋を出ろと言われました。 新しく案内された部屋のダイアルボックスの番号やWi-Fiのパスワードは教えてもらえず、全て自分たちで対応しなければなりませんでした。 私は今までこんなも不親切でこんなにも粗悪なホテルに宿泊したことがないなと思っています。
Stayed 9 nights in Oct 2024
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort, communication

Dejlig lejlighed

Dejlig lejlighed med en fantastisk lokation
Stayed 7 nights in Oct 2024
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wir waren sehr zufrieden, auch die Kommunikation mit dem Vermieter verlief super. Sehr gerne kommen wir wieder.
Stayed 6 nights in Mar 2024
Verified review

10/10 Excellent

Kirsten

Liked: Cleanliness, check-in, communication, listing accuracy
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Cristiane

Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Verified traveler

Liked: Room comfort, communication
Stayed 8 nights in Jun 2025
Verified review

10/10 Excellent

Elisabeth

Liked: Cleanliness, room comfort, communication
Stayed 6 nights in May 2025
Verified review

10/10 Excellent

Baukje van

Liked: Cleanliness, property conditions & facilities, communication
Stayed 4 nights in May 2025