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Recent guest reviews

Very nice room, comfortable bed!

Customer Service needs great Improvement Really bad bar and restaurant no service wait was about an hour

The wait to check in the was too long Not enough front desk staff There was no bottle water in the Hotel room. Hotel should provide at least 2 bottles of water in the room. Otherwise very good service

Easy and convenient stay for what we needed.

The front desk was slow. Rude about military discount. Would not provide a discount. No towels at the outdoor pool.

Hotel was beautiful, very clean and pools were amazing

Would definitely go back. Outdoor pool was awesome. Negatives were Kleenex in room was empty, no cups for in room coffee and the towels in the room consisted of 3 bath mats and 2 hand towels which were not fun after taking a bath.

Indoor and outdoor pools and kids play area and arcade were the highlight. Everything else service wise sucks. Breakfast and checkin was subpar. Starbucks doesn’t take gift cards. Asked for more towels and toilet paper and had to get it myself because they never brought. Lady at the breakfast was literally sleeping. Checkin the southeast Asian lady couldn’t check me in for half an hour because she mixed up the spelling of my name. Room view was facing a wall.

Bar staff was very inadequate. Slow service to take our order and even slower to get very simple food order on a night that in the bar had only 3 couples. And as i was waiting for my food they made other mistakes that they had no problem giving away free drinks for the wait or incorrect order being given out. A BIG lose for the hotel but since it not coming out of their pockets they don't have a problem to give it away. Asked for extra pillows at the desk and we were told they had none. We had to ask the cleaning staff in the morning for clean towels for a 6 day stay. Also while we were in the hot tub a mother of three was talking to other people in the tub and said she wasn't a guess of the hotel but lived in town and just wanted to use the pool with her kids. If she did it once she'll do it again if she hasn't in the pass. Where's security on the property to control this?

Everything was perfect

Nothing to write home about. The pool needed to be cleaned

Don't stay here. There were people setting off fireworks in the parking lot and kids running up and down the hallway screaming and slamming doors until 2 am. Just don't do it.

They had a few areas for kids that were a nice surprise.

Such a nice looking hotel on the outside. The room was clean and nice as well, but the one girl who checked us in was horrible. We had 2 rooms booked only gave us one room at the time and we had to go back because when we went to open the key card book there was only 1 room written down. Even after she confirmed with us that we had 2 rooms. She also told us to take the first set of stairs to go to our room. Meanwhile we had bags, 2 kids in strollers and everything else to carry. We struggled up the stairs and a man who was wearing regular clothes said he worked there and helped us out asked who told us to take the stairs here when they have elevators in the back? He then asked who told us about the steps and once we said the girl at the front with dark hair he said "ohh yea she's not the best". Then when we checked out we were waiting inline and she took someone who just walked up to the line ahead of us as if we were not even standing there waiting! She had her sunglasses on top of her head and sipping coffee as if she was still trying to wake up at work. It looked horrible for someone to be doing that working at the front desk of a hotel. The pool had centipedes in it which was very gross! We took our kids to the spray park in the back which was nice. Other than that it was a nice place to stay, just very confusing to figure out how to get around the hotel especially because the lobby elevator did not go to rooms in the 400's.

Room was not ready on time. Unsimpathetic, unhelpful person at registration

Beautiful hotel! Will be going back soon.

Lincoln Hwy E Lancaster PA

Hotel highlights

  • Walking distance to Dutch Wonderland
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Wyndham Lancaster Resort & Convention Center places you within a 10-minute stroll of popular attractions such as Dutch Wonderland and Tanger Outlets Lancaster. This 317-room hotel welcomes guests with a restaurant and conveniences like a golf course and an indoor pool.


Dining

You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also standard.


Property features

Wyndham Lancaster Resort & Convention Center features a golf course, an indoor pool, and a gym. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Other amenities at this golf hotel include free WiFi in public areas, meeting rooms, and a conference center.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Room, 1 King Bed, Non Smoking (Wellness Room)

1 King Bed | Sleeps 2

Guest reviews for Wyndham Lancaster Resort & Convention Center

Everyone (9) Couples (7) Family (7)
5
Partner Couples

Very nice room, comfortable bed!

By on Dec 25, 2023

3
Partner Couples

Customer Service needs great Improvement Really bad bar and restaurant no service wait was about an hour

By on Nov 25, 2023

5
Everyone

By on Nov 13, 2023

3
Everyone

By on Sep 3, 2023

4
Family

The wait to check in the was too long Not enough front desk staff There was no bottle water in the Hotel room. Hotel should provide at least 2 bottles of water in the room. Otherwise very good service

By on Aug 21, 2023

1
Everyone

By on Aug 14, 2023

5
Everyone

By on Jul 2, 2023

5
Friends

Easy and convenient stay for what we needed.

By on May 30, 2023

3
Family with small children

The front desk was slow. Rude about military discount. Would not provide a discount. No towels at the outdoor pool.

By on Aug 12, 2022

5
Everyone

Hotel was beautiful, very clean and pools were amazing

By on Sep 7, 2021

Wyndham Lancaster Resort & Convention Center

2300 Lincoln Hwy E, Lancaster, PA 17602
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