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Hilton Garden Inn Lancaster

3.0 out of 5.0

Recent guest reviews

Front desk person was extremely helpful.. my husband and I arrived tired and hungry. I thought the hotel had s restaurant but it doesn't.. Front desk person had menus of local restaurants that deliver and I had a hot meal delivered in 1/2 hour. Parking was limited.. I had a cargo trailer on my car and there was no oversized parking spaces so, unfortunately, I had to take up 4 parking spots. The room was spotless, quiet and comfy.

I know stuff happens but the front desk person on check out did not care that this caused us a delay that changed our morning plans

Nice but bed hard and in industrial area. Close to Rt30 but out of way for Amish exp and Sight and Sound

We would definitely come back. The pool was very warm, so we swam a lot. Loved the hot tub to soak after an athletic event in town. Breakfast was very good, but expensive for kids that didn't eat much.

Accommodation was good as well as the price. Hotel staff was professional and friendly - Recommended.

Always enjoy staying at the Hilton Garden Inn in Lancaster.

It started out great by being greeted by the front desk. The room was beautiful and comfortable and the breakfast was unbelievable. I would stay there again if I go back in that area no problem at all

In town for our Church's women's retreat, which was being held @ The Doubletree Hotel. Needed a place to stay nearby. This was an excellent location!

It was a perfectly good Hilton. The room service was Slow but they were overwhelmed with customers. Perhaps next year the manager might put on some extra kitchen help.

The pool and fitness center were good. Restaurant food was better than that at most hotels.

Our room was very clean and had everything we needed, I would recommend this hotel anyone and feel comfortable doing so.

The hotel seemed like a converted Best Western. It's nice enough but a bit antiquated. Not much of a fitness center - just a couple of treadmills. On the positive side, it has a good breakfast and nice staff.

NEEDED A QUICK BREAK FROM LIFE FOR A FEW DAYS. LOVE THE LANCASTER AREA AND ALWAYS HAVE A GREAT EXPERIENCE AT HILTON GARDEN INNS. VERY QUIET HOTEL. EASY ON AND OFF MAIN ROADS. LITTLE PRICEY FOR A SCENIC VIEW OF A FEW FLOWERS.

The staff was very courteous and professional. We ordered room service and the meal was quite good. The person handling room service went out of her way to help us The buffet breakfast was also good. We were sorry we ran out of time and couldn't use the pool. Overall, we had a very good experience.

I was in Lancaster on business. The original hotel I checked into was disgusting so I was able to get into this through online booking. The staff was friendly and inquired about my room preferences. They also gave me restaurant recommendations in the area. Whenever I stopped by the front desk they inquired about my stay. My room was large and comfortable. Next time I am in the Lancaster area I will stay at this hotel.

Hotel was excellent only two things that need correcting, one indoor pool water was cold and the shower water pressure was low. Other than that our stay was EXCELLENT!!!!!!!!!!!!!!!!!!!!!

Great place to stay. Room was clean and very inviting. It was larger than most hotel rooms we have stayed in. Easy access to highway and great shopping a few miles east. Pool, exercise room, hot tub available 24/7.

We payed $120/night and certainly did not get a good deal esp after seeing the hotel and how it was furnished. We were expecting a more plush stay given the Hilton name but instead got a much lower quality hotel. I would not stay there again.

This hotel provided a good experience. Nice, clean rooms and beautiful bathroom. Hotel staff was very friendly and helpful. I would stay here again without any concern whatsoever. The only thing missing that would have made our stay even better was some kind of a TV guide channel. There did not appear to be a TV guide channel on the TV itself and there was nothing in the room to tell us what channels we get. I didn't think to ask the front desk, however, because we weren't really there to watch TV, and I suspect there must have been some type of card or paper that was simply missing in the room.

very clean and nice

Room options

One king bed

King 1 | Sleeps 2

One king bed deluxe room

King 1 | Sleeps 2

One king bed scenic view

King 1 | Sleeps 2

Two double beds scenic view

Full 2 | Sleeps 4

Guest reviews for Hilton Garden Inn Lancaster

Everyone (4) Business (9) Couples (10) Family (11) Other (1)
4

nice hotel

Everyone

Front desk person was extremely helpful.. my husband and I arrived tired and hungry. I thought the hotel had s restaurant but it doesn't.. Front desk person had menus of local restaurants that deliver and I had a hot meal delivered in 1/2 hour. Parking was limited.. I had a cargo trailer on my car and there was no oversized parking spaces so, unfortunately, I had to take up 4 parking spots. The room was spotless, quiet and comfy.

By , from NY on Sep 14, 2017

3

overflowing toilet

Everyone

I know stuff happens but the front desk person on check out did not care that this caused us a delay that changed our morning plans

By , from t on Jan 30, 2017

3

ok

Everyone

Nice but bed hard and in industrial area. Close to Rt30 but out of way for Amish exp and Sight and Sound

By on Oct 10, 2016

5

very nice and clean.

Families

We would definitely come back. The pool was very warm, so we swam a lot. Loved the hot tub to soak after an athletic event in town. Breakfast was very good, but expensive for kids that didn't eat much.

By , from Lancaster, PA on Aug 1, 2016

4
Everyone

Accommodation was good as well as the price. Hotel staff was professional and friendly - Recommended.

By on Jul 25, 2016

4

work trip

BusinessTravelers

Always enjoy staying at the Hilton Garden Inn in Lancaster.

By on Nov 10, 2015

5

business

Singles

It started out great by being greeted by the front desk. The room was beautiful and comfortable and the breakfast was unbelievable. I would stay there again if I go back in that area no problem at all

By on Sep 29, 2015

5

great get away

Couples

In town for our Church's women's retreat, which was being held @ The Doubletree Hotel. Needed a place to stay nearby. This was an excellent location!

By on Aug 12, 2015

4

valentines day

Families

It was a perfectly good Hilton. The room service was Slow but they were overwhelmed with customers. Perhaps next year the manager might put on some extra kitchen help.

By on Feb 20, 2015

4

good for business or family

BusinessTravelers

The pool and fitness center were good. Restaurant food was better than that at most hotels.

By on Dec 2, 2014