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Ambassador Self Check-in Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Ambassador Self Check-in Hotel

A modern building with multiple windows and balconies, featuring a glass facade and a flat roof.
A deli counter with various cheeses, cured meats, and deli items.
A hallway with framed artwork on the walls, a carpeted floor, and a person walking in the distance.
A modern indoor space with seating arrangements and informational posters on the walls.
A modern multi-story building with balconies, large windows, and a rooftop garden.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Zürichstrasse 3, Lucerne, LU, 6004
  • Place, Lion Monument
    ‪3 min walk‬
  • Place, Lucerne Town Hall
    ‪6 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Business Room

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Business Room

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double or Twin Room

A hotel room with a bed, a desk with a chair, a television, and a wardrobe.

Standard Double or Twin Room

8.4 out of 10
Very good
(20 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

A hotel room with a bed, a chair, a table, a bedside lamp, a picture on the wall, and a window.

Superior Double or Twin Room

8.6 out of 10
Excellent
(11 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

DOUBLE BUSINESS

  • Sleeps 4

DOUBLE SUPERIOR WITH DOUBLE BED

  • Sleeps 4

DOUBLE GARDEN VIEW

  • Sleeps 4

About the neighborhood

Lucerne

Ambassador Self Check-in Hotel places you next to Loewenplatz and within a 5-minute walk of other popular sights like Lion Monument. This 31-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a library. Centrally located in Lucerne, the hotel is connected to a shopping center and also a short walk from Lucerne Town Hall and Chapel Bridge.

What's nearby

  • Loewenplatz - 2 min walk - 0.1 miles
  • Lion Monument - 3 min walk - 0.2 miles
  • Lake Side Promenade - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 6 min walk - 0.4 miles
  • Chapel Bridge - 8 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 70 min drive

Restaurants

  • ‪Alpineum Kaffehaus & Bar - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Heini Conditorei - ‬5 min walk
  • ‪Wilhelm Tell Schiffrestaurant - ‬3 min walk
  • ‪Max Chocolatier - ‬1 min walk

About this property

Ambassador Self Check-in Hotel

Ambassador Self Check-in Hotel features free WiFi in public areas, coffee in a common area, and a library. A multilingual staff is on hand to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include express check-in, express check-out, and a terrace.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Other amenities include minibars, free newspapers, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $124
Oct 25 - Oct 26
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 25 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 10 for children
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • This property welcomes pets for CHF 20 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Nearby parking fee: CHF 25 per day(262 ft away; open 24 hours)
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11 PM
  • Check-out: 11 AM
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Air conditioning may be restricted to certain hours from October 01 to May 31 in accordance with national or local laws.
  • No rollaway or extra beds are available.

Property class

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador
Ambassador Self Check In
Ambassador Self Check-in Hotel Hotel
Ambassador Self Check-in Hotel Lucerne
Ambassador Self Check-in Hotel Hotel Lucerne

Frequently asked questions

Is a free cancellation option available at Ambassador Self Check-in Hotel?

Ambassador Self Check-in Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Ambassador Self Check-in Hotel?

As of Sep 25, 2026, prices found for a 1-night stay for 2 adults at Ambassador Self Check-in Hotel on Oct 26, 2026 start from $170, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Ambassador Self Check-in Hotel?

This hotel is located in Lucerne, just steps from Loewenplatz and Lion Monument, and within a short walk of Chapel Bridge. You'll also find Lake Side Promenade and Grand Casino Lucerne less than a mile away.

Does Ambassador Self Check-in Hotel feature a casino at the property?

No, Ambassador Self Check-in Hotel doesn't have a casino.

Will I find an indoor pool at Ambassador Self Check-in Hotel?

No, there is no indoor pool at this hotel.

Does Ambassador Self Check-in Hotel feature a restaurant that includes a breakfast menu?

Ambassador Self Check-in Hotel offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Ambassador Self Check-in Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Ambassador Self Check-in Hotel for a fee of CHF 20 per accommodation, per stay.

What is the closest airport to Ambassador Self Check-in Hotel?

The closest major airport to Ambassador Self Check-in Hotel is Zurich Airport (ZRH), which is about 29.7 mi away.

Ambassador Self Check-in Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 158 out of 448 reviews
Rating 8 - Good. 205 out of 448 reviews
Rating 6 - Okay. 61 out of 448 reviews
Rating 4 - Poor. 18 out of 448 reviews
Rating 2 - Terrible. 6 out of 448 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, very central location, very professional staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was fantastic!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and good location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, easy self check in! Lockers to use for free. I would stay there again!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice facility close to downtown
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within walking distance of city centre. Parking garage is next door if you have a vehicle (special hotel parking rate is 25 Francs per night). Breakfast was good and staff were always pleasant. Coop right next door.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge at the attached Hotel de la Paix was very friendly and helpful. Rooms were pleasant and clean. Great central location. (Just five minutes to the lion!)
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we did not try the breakfast but all shops are walkable.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot, centrally located. Has fridge, a/c, small patio, next door to mall with 2 grocers and train station.Everything at your fingertips at a decent price. Would definitely recommend. Self serve check-in but staff very responsive.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, walking distance to train station & sights, highly recommend
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room Family friendly Great location
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first time we were at a hotel which didn't have staff. But they put tech to good use to be able to do things remotely.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The self check out was a bit confusing, otherwise all good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. would stay here again
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice hotel, lovely breakfast, nice location for centre of Lucerne
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a close walk to restaurants and attractions in Lucerne
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
This is a self check in hotel, so it had no contact with any staff at all. Close to train station within 10 mins walk or 5 mins bus which is convenient. Restaurants and supermarket are just nearby. Good for traveller?
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location for everything
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in process, close to city center!
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Property conditions & facilities
nice and convenient place to stay
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Close to a parking structure and grocery store. The main sites are within easy walking distance. Great hotel. I would stay there again.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was conveniently located. Breakfast was excellent.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room, clean and in great location near shops, restaurants and coffee.
Stayed 2 nights in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Easy self check, clean room, tea & coffee available on 2nd floor at all times
Stayed 1 night in Dec 2025