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Hotel Ambassador

3.0 out of 5.0

Recent guest reviews

The position is very good--extremely close to certain attractions (like the Lion Monument, for example) and easy walking distance to the others (Covered Bridge, Rathaus, etc.). The hotel also provides a free public transport card so you can reach other destinations by bus. Rooms are modern, clean, functional and well-appointed. Staff is friendly and helpful. On the negative side, breakfast was fine, but nothing to write home about. Staff forgot to tell us all the parking options (parking around here is super-expensive). On one night it was quite hot in the bedroom and we wished we'd had AC.

Excellent option in the heart of the city. Spacious rooms - ours had a nice balcony which one could step out to and also large windows.. 5 minute walk from the Chapel bridge with access to all the cafes and restaurants. Tram and bus stop just outside the main entrance - 2 stops from the main train station as well!! Above average breakfast was included in the room charges. They have a locker room next to the reception in case if you want to leave your luggage for a few hours after the checkout. Neat, clean and modern rooms

Our tour started with crisp 3 days stay here in Luzern. We are still in a spellbound state. It's not a very upscale hotel but a great place to stay. Front office is excellent with all lady affair. All of them are hospitable and ready to help to full. Room was great comfort. Breakfast was great. Fresh fruit tea will keep you refreshed. Accessibility from Train station was Fabulous. Most buses touch this hotel. There are good shopping areas. Departmental store and Supermarket is bang adjacent. Subway is available from 9- 6.30 pm. Lion monument is bang opposite. We will love to come back here to stay time and again. Stay blessed.

We had a short stay and we really enjoyed our stay. The service was wonderful from the moment we walked in. It continued as we moved around the building. Rooms and property were also very nice. Wish it cost a little less, but no complaints.

We stayed at Ambassador Hotel for 3 nights. Great location with easy access to everything Lucerne has to offer. Free bus travel and bus stop right at the door. Very friendly and extremely helpful staff. Would recommend.

We stayed at Ambassador for a couple of nights and had a great experience. The rooms are really good and the staff very friendly. The location is brilliant - the Chapel Bridge and the Lion's Monument are less than 5 minutes from the hotel. The walk to the train station is 10 minutes if you have heavy luggage. I would definitely come back here next time.

The Personals were very friendly. The room was clean. They have coffee and Tea in the room for selfmade. Find it very practical. Badroom a bit old and need some uplifting. Breakfast was ok but not special. I had a business stay at the hotel and altogether it was good but have some room improvement.

Excellent hotel, tough its a bit small, it has a great location. Very nice staff. Lake lucerne is at just 5 mins walking distance. Its a bit expensive but i guess most hotels in Switzerland are expensive. I really wish to stay there for my next visit. Indians staying there have an advantage of, having Indian dinner at a restaurant just across the road.

We stayed at the Ambassador Lucerne for three nights across new year. The hotel is small and neat. Rooms are tight but clean and lolcation is central to all of the key sights. Staff are really friendly and helpful which made he stay much better. The hotel has a wonderful (but of course expensive - you are in Switzerland) restaurant adjacent called Lapin- enjoyed a nice meal and wine there. Wifi was good - our three wifi needy kids were happy with the quality of the wifi!!

We have been there for new year eve. Good breakfast and good service. The room was quite small but very clean. Prices little too high. Strategically good to visit town or to walk along the lake. Buses right outside the entrance brings u to the other side of the rivers

Zürichstrasse 3 Lucerne LU

Hotel highlights

  • Walking distance to Loewenplatz and Lucerne Town Hall
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Hotel Ambassador places you next to Loewenplatz and within a 5-minute walk of other popular sights like Lion Monument. This 31-room, 3-star hotel has free breakfast and a restaurant, along with free in-room WiFi. Centrally located in Lucerne, the hotel is also a short walk from Lucerne Town Hall and Chapel Bridge.


Free continental breakfast is served each morning from 7 AM to 11 AM. Enjoy a leisurely bite to eat at Restaurant Lapin, the hotel's onsite restaurant. Order from room service to satisfy your hunger without leaving your room.


All 31 rooms provide minibars, free newspapers, and safes. Guests can expect free WiFi and flat-screen TVs with satellite channels. Hair dryers and desks are other standard amenities.

Property features

Guests of Hotel Ambassador enjoy free WiFi in public areas, free newspapers, and laundry facilities. Self parking is available for CHF 25 per night. A multilingual staff is on hand to assist with dry cleaning/laundry and luggage storage. This hotel also has a garden.

Room options

Standard Single Room, 1 Twin Bed

Twin 1 | Sleeps 1

Superior Double or Twin Room

Full 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

71% of guests recommend this hotel

Total of 192 reviews