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Ambassador Self Check-in Hotel

3.0 star property
Pet-friendly Lucerne hotel connected to a shopping center, steps from Loewenplatz

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Photo gallery for Ambassador Self Check-in Hotel

Exterior
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Lobby
Daily continental breakfast (CHF 20 per person)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet friendly
  • Free WiFi

Explore the area

Map
Zürichstrasse 3, Lucerne, LU, 6004
  • Lion Monument
    ‪3 min walk‬
  • Lucerne Town Hall
    ‪6 min walk‬
  • Chapel Bridge
    ‪8 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

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Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double or Twin Room

8.6 out of 10
Excellent
(7 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Business Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Lucerne

Ambassador Self Check-in Hotel places you next to Loewenplatz and within a 5-minute walk of other popular sights like Lion Monument. This 31-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and a library. Centrally located in Lucerne, the hotel is connected to a shopping center and also a short walk from Lucerne Town Hall and Chapel Bridge.

What's nearby

  • Lion Monument - 3 min walk - 0.2 miles
  • Lucerne Town Hall - 6 min walk - 0.4 miles
  • Chapel Bridge - 8 min walk - 0.5 miles
  • KKL Lucerne - 9 min walk - 0.5 miles
  • Swiss Transportation Museum - 3 min drive - 1.3 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 10 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Barbatti - ‬1 min walk
  • ‪ALPINEUM Kaffeehaus Bar - ‬3 min walk
  • ‪Kanchi indian cuisine - ‬1 min walk
  • ‪Vesper - ‬3 min walk

About this property

Ambassador Self Check-in Hotel

Pet-friendly Lucerne hotel connected to a shopping center, steps from Loewenplatz
Ambassador Self Check-in Hotel features free WiFi in public areas, coffee in a common area, and a library. A multilingual staff is on hand to assist with tours or tickets, securing valuables, and luggage storage. Additional amenities include express check-in, express check-out, and a terrace.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Other amenities include minibars, free newspapers, and hair dryers.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (CHF 25 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 10 for children
  • Coffee and tea in common areas

Things to do

  • Library
  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Free daily newspapers
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance

Access methods

Private entrance

Pets

  • This property welcomes pets for CHF 20 per accommodation, per stay
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: CHF 100 per stay
  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 10 for children
  • Nearby parking fee: CHF 25 per day(262 ft away; open 24 hours)
  • Pet fee: CHF 20 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11 PM
  • Check-out: 11 AM
Checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Ambassador Hotel Lucerne
Ambassador Lucerne
Ambassador Lucerne Hotel
Hotel Ambassador Lucerne
Lucerne Ambassador Hotel
Hotel Ambassador
Ambassador Self Check In
Ambassador Self Check-in Hotel Hotel
Ambassador Self Check-in Hotel Lucerne
Ambassador Self Check-in Hotel Hotel Lucerne

Frequently asked questions

Is a free cancellation option available at Ambassador Self Check-in Hotel?

Ambassador Self Check-in Hotel provides free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What's there to do near Ambassador Self Check-in Hotel?

This hotel is located in Lucerne, just steps from Loewenplatz and Glacier Garden, and within a short walk of Chapel Bridge. You'll also find Lion Monument and Lake Side Promenade less than a mile away.

Is there parking available at Ambassador Self Check-in Hotel?

No, this hotel doesn't offer parking.

Does Ambassador Self Check-in Hotel feature a casino at the property?

No, Ambassador Self Check-in Hotel doesn't have a casino.

Will I find an indoor pool at Ambassador Self Check-in Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Ambassador Self Check-in Hotel?

Couples staying at this hotel will appreciate amenities like a minibar as well as a terrace and a library.

Does Ambassador Self Check-in Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ambassador Self Check-in Hotel feature a restaurant that includes a breakfast menu?

Ambassador Self Check-in Hotel offers continental breakfast each morning for a surcharge though there is no restaurant.

Will Ambassador Self Check-in Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Ambassador Self Check-in Hotel for a fee of CHF 20 per accommodation, per stay.

Are there connecting rooms at Ambassador Self Check-in Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Ambassador Self Check-in Hotel?

The closest major airport to Ambassador Self Check-in Hotel is Zurich Airport (ZRH), which is about 29.7 mi away.

Are there rooms with balconies at Ambassador Self Check-in Hotel?

No, there aren't any guestrooms with balconies at Ambassador Self Check-in Hotel.

Ambassador Self Check-in Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 107 out of 353 reviews
Rating 8 - Good. 171 out of 353 reviews
Rating 6 - Okay. 55 out of 353 reviews
Rating 4 - Poor. 16 out of 353 reviews
Rating 2 - Terrible. 4 out of 353 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Menachem, Butler

Liked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Jose Ladie, Joppa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, safe and newly renovated hotel in the middle of farm lands. Clean, modern, nice bed, amazing balcony and views with farms, cows and mountains. We’ve stayed in a superior room with bigger bed, ample space, awesome window blinds and a kitchenette. Very welcoming and helpful staff and free parking. Highly recommended!
Stayed 1 night in Oct 2024

8/10 Good

Robert

Traveled with partner
Liked: Staff & service, property conditions & facilities
Call me old school but I prefer to be greeted by a receptionist when I check in. Still, our room was quiet and roomy and the reception on call were quick to assist us. When the breakfast room remodel is done that should be nice, too. Our breakfast at the hotel de Paix was a little sub par but free. The hallways had the same cluster of leaves on the floor for the 3 days we were there. The price was affordable for expensive Switzerland.
Stayed 2 nights in Sep 2024

8/10 Good

Elizabeth, Studio City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located about a 15 minute walk from the main train station. You cross the bridge and then access it through some small pedestrianised streets which have lots of cafes and shops. The hotel itself is on a busy street and the entrance isn’t all that attractive. The hotel emailed me the Luzern Visitors card the morning I was due to check-in. This allowed you some discounts and access to transport. I used the self-check in which was very efficient. There are a small number of lockers at the entrance where you can leave your luggage if your room isn’t available. My room was fine with a comfortable bed and a large bathroom. However there were no coffee or tea making facilities which I like to have when I stay for more than one night. Tap water was left in a decanter for your use. There was a safe and a small fridge in the room. I would stay in this hotel again due to it’s location. I also thinks it’s good value for money for Lucerne.
Stayed 2 nights in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and very cleaned

Super well located. Very cleaned. Hope the room was equipped with ac
Stayed 1 night in Sep 2024

6/10 Okay

Grace

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
The 2 nights stay was okay. Unfortunately there’s no ventilation in the bathroom, esp when shaving, which would’ve been convenient. Although our stay was short, our last day the room was too hot; however, good &/or satisfactory with everything else.
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable room, clean and in great location near shops, restaurants and coffee.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Under construction.
Stayed 1 night in Sep 2024

8/10 Good

Lingadahalli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Clean. Parking close by. Enjoyed our stay.
Stayed 2 nights in Aug 2024

8/10 Good

janna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great location. Close to everything in Lucerne.
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities

Good stay

Good for a short stay, self check in and the hotel next door kept our bags for us. The room got very hot at night in the summer, ok for a short stay but would be unpleasant for a longer stay. Standard breakfast. Would reccomend if you are travelling on a budget. Good location.
Stayed 1 night in Jul 2024

6/10 Okay

David

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel was in a convienent location but was very hot with
Stayed 2 nights in Jul 2024

8/10 Good

Rodolfo Jr.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place for a stay, right near everything, does get hot in room
Stayed 1 night in Jul 2024

10/10 Excellent

Ashish

Stayed 3 nights in Jul 2024

8/10 Good

ayesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay in terms of location and cleanliness. But there was no air conditioner and it was a warm summer month.
Stayed 2 nights in Jul 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Vishal

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
If you are accustomed to even the basic comforts of American hotels, you will be disappointed here. There is no air conditioning which I thought would be no big deal since outside temperatures were in the 60’s. Boy, was I wrong! It felt higher than 100 degrees at night, probably because the rooms are designed to retain the heat inside. When we tried opening windows, the loud noise of traffic and commotion outside prevented us from sleeping, all the while the whole place was basically an oven. This is a self service hotel, so expect to do all service yourself. The front desk has no humans (so if you’re confused due to your lack of knowing the local language there’s not much help) but they get some services from a hotel next door , and they were friendly. I asked for extra fans, but I never received in any of our rooms. I did not sleep well for 2 nights and also fell very sick, which made the rest of my trip not as enjoyable as it could have been. This hotel was a disappointment.
Stayed 3 nights in Jun 2024

10/10 Excellent

Retired

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in city only a 10-15 minute walk to train/bus station! Grocery store and indoor mall very close and other shopping just a short walk away.
Stayed 1 night in Jun 2024

10/10 Excellent

Bhakti, Austin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Self check in was great, hotel stay was satisfactory
Stayed 1 night in Jun 2024

10/10 Excellent

James

Stayed 1 night in May 2024

10/10 Excellent

Sabrina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location for your stay

Great location for a short town stay. Had everythng you needed from a B&B
Stayed 1 night in May 2024

8/10 Good

Lee

Traveled with family
Great location
Stayed 1 night in May 2024