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Grand Mercure Kuala Lumpur Bukit Bintang

5.0 star property

Choose dates to view prices

Photo gallery for Grand Mercure Kuala Lumpur Bukit Bintang

A high-rise hotel with a grid of balconies, a prominent "Grand Mercure" sign, and a modern architectural design.
A hotel room with two beds, a desk, a sofa, and a large window with curtains.
A high-rise hotel with a grid of balconies, a rooftop pool, and the name 'Grand Mercure' on the facade.
A modern restaurant interior with seating, a kitchen area, and a patterned floor.
A spacious lobby with a travel desk, seating area, and a reception desk.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
117 Jalan Pudu, Kuala Lumpur, 55100
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪5 min walk‬
  • Place, Petaling Street Market
    ‪10 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪57 min drive‬

Room options

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

Room

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Room with 1 king size bed

A modern hotel room with a large bed, a desk, a chair, and a bench.

Deluxe Room with 1 king size bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room with 1 king-size bed

A modern hotel room with a large bed, a bedside table, a wardrobe, and a wall with a geometric pattern.

Executive Room with 1 king-size bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Executive Room with 2 single beds

A hotel room with two beds, a desk, a sofa, and a large window with curtains.

Executive Room with 2 single beds

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Balcony

A modern hotel room with a large bed, a nightstand, a lamp, and a decorative wall panel.

Junior Suite, 1 King Bed, Balcony

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, and a decorative wall panel.

Superior Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds

A modern hotel room with a large bed, a bedside table, a wardrobe, and a decorative wall panel.

Superior Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Family Room

A modern hotel room with a large bed, a desk, a mirror, and a walk-in closet.

Deluxe Family Room

  • City view
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room with 2 single beds

A hotel room with a large bed, a desk, a chair, and a window with curtains.

Deluxe Room with 2 single beds

  • City view
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Kuala Lumpur

Located in Bukit Bintang, Grand Mercure Kuala Lumpur Bukit Bintang is within a 5-minute walk of Jalan Alor and within 15 minutes of other popular attractions like Petaling Street Market. This 325-room, 5-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Jalan Alor - 3 min walk - 0.2 miles
  • Changkat Bukit Bintang - 5 min walk - 0.3 miles
  • Berjaya Times Square - 7 min walk - 0.4 miles
  • Petaling Street Market - 10 min walk - 0.6 miles
  • Pavilion Kuala Lumpur - 14 min walk - 0.8 miles

Getting around

  • Imbi Station - 9 min walk
  • Kuala Lumpur Masjid Jamek Station - 16 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪VCR - ‬2 min walk
  • ‪Dury Dury - ‬4 min walk
  • ‪Jamaica Blue - ‬2 min walk
  • ‪Limapulo Terrace - ‬3 min walk
  • ‪Blue Boy Vegetarian Food Centre - ‬3 min walk

About this property

Grand Mercure Kuala Lumpur Bukit Bintang

Grand Mercure Kuala Lumpur Bukit Bintang features an outdoor pool, a children's pool, and a gym. Self parking is offered for MYR 10 per day. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, a business center, and laundry facilities.
40-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, electric kettles, and safes are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 78 for adults and MYR 48 for children
  • A restaurant

Restaurants on site

  • Agarwood Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 8 meeting rooms
  • Business center

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 15 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 4 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 78 for adults and MYR 48 for children
  • Self parking fee: MYR 10 per day (in/out privileges)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-9:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Garden Kuala Lumpur Hotel
Garden Swiss Hotel Kuala Lumpur
Hotel Garden Kuala Lumpur
Hotel Swiss Garden
Hotel Swiss Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Hotel
Swiss Garden Hotel
Swiss Garden Hotel Kuala Lumpur
Swiss Garden Kuala Lumpur
Swiss Garden Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel
Swiss-Garden Bukit Bintang Kuala Lumpur
Swiss-Garden
Swiss Garden Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at Grand Mercure Kuala Lumpur Bukit Bintang?

Grand Mercure Kuala Lumpur Bukit Bintang offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Grand Mercure Kuala Lumpur Bukit Bintang?

As of Aug 10, 2026, prices found for a 1-night stay for 2 adults at Grand Mercure Kuala Lumpur Bukit Bintang on Aug 24, 2026 start from $88, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Grand Mercure Kuala Lumpur Bukit Bintang?

This hotel is situated in Bukit Bintang within a short 15-minute walk of Pavilion Kuala Lumpur and also 4 minutes on foot from Jalan Alor. You'll also find Berjaya Times Square and Petaling Street Market less than a mile away.

Is parking available on site at Grand Mercure Kuala Lumpur Bukit Bintang?

Yes, parking is offered for MYR 10 per day with in/out privileges. Wheelchair-accessible parking is also available for guests.

Does Grand Mercure Kuala Lumpur Bukit Bintang have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, a restaurant, and turndown service at this hotel.

Does Grand Mercure Kuala Lumpur Bukit Bintang include a casino on the premises?

No, Grand Mercure Kuala Lumpur Bukit Bintang doesn't have a casino.

Is there an indoor pool at Grand Mercure Kuala Lumpur Bukit Bintang?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Grand Mercure Kuala Lumpur Bukit Bintang good for couples?

Amenities that appeal to couples at this hotel include a rainfall showerhead, a minibar, and a smart TV.

Are there hot tubs at Grand Mercure Kuala Lumpur Bukit Bintang?

No, this hotel doesn't have a spa tub.

Does Grand Mercure Kuala Lumpur Bukit Bintang have a restaurant with a breakfast menu?

Yes, Grand Mercure Kuala Lumpur Bukit Bintang serves buffet breakfast for a surcharge each morning at Agarwood Restaurant.

Does Grand Mercure Kuala Lumpur Bukit Bintang allow pets to stay for free?

No, pets aren't allowed at Grand Mercure Kuala Lumpur Bukit Bintang.

Are there connecting rooms at Grand Mercure Kuala Lumpur Bukit Bintang?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Grand Mercure Kuala Lumpur Bukit Bintang?

The closest major airport to Grand Mercure Kuala Lumpur Bukit Bintang is Subang (SZB-Sultan Abdul Aziz Shah), which is 15.6 mi away (32 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 26.9 mi away.

Are there rooms with balconies that I can book at Grand Mercure Kuala Lumpur Bukit Bintang?

No, there aren't any guestrooms at Grand Mercure Kuala Lumpur Bukit Bintang that offer a balcony.

Grand Mercure Kuala Lumpur Bukit Bintang Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 131 out of 301 reviews
Rating 8 - Good. 100 out of 301 reviews
Rating 6 - Okay. 40 out of 301 reviews
Rating 4 - Poor. 17 out of 301 reviews
Rating 2 - Terrible. 13 out of 301 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Sze Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Marzuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant environment, ambience & service
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Sabu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay with family.
Stayed 3 nights in Oct 2022
Verified review

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient..clean..good staff
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Nedu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Kumana Rajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 3 nights in Feb 2023
Verified review

6/10 Okay

Reza

Disliked: Staff & service
Nice area nice hotel I enjoyed
Stayed 5 nights in Dec 2023
Verified review

8/10 Good

Manik

Liked: Cleanliness, amenities, property conditions & facilities
Location is fantastic and extremely downtown especially for eateries and close to China town
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our favorite place in Bangkok. Excellent staff and attention to service and detail. 5 star service.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Hoa Chanh

Liked: Cleanliness, amenities, property conditions & facilities
My family enjoyed this hotel and its location. We enjoyed Malaysia. Will return to this hotel again next time.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

??

Liked: Cleanliness, property conditions & facilities
The staffs were good kind.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a well maintained hotel
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at the hotel.
Stayed 3 nights in Apr 2024
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great area in Clarke Quay.
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Reiciel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place will definitely come back again
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Wai Kuen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs was polite and is approachable . Room was big and clean and provided the necessary essentials in the room such as soap, shampoo, toothbrush etc WiFi was abit annoying as you have to log in everyday if you are not a member to the hotel chain. There are convenient stores which are open 24hrs so that was handy.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Nice friendly hotel, conveniently located to food, shops and transport
Stayed 5 nights in Jun 2023
Verified review

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay

Good hotel in the Centre of KL
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Hock Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and hotel is clean.
Stayed 1 night in Jan 2023
Verified review

8/10 Good

Latifah Bte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay.
Verified review

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and room service. Fantastic breakfast.
Verified review

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valuable and comfortable hotel, will recommend friends to stay 😊
Stayed 2 nights in Jun 2022
Verified review

10/10 Excellent

Seng Tiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient and accessible. Staff were amicable and helpful. Enjoyed my stay here.
Stayed 3 nights in Nov 2023
Verified review

10/10 Excellent

frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located Gia at check in was so helpful and nice!
Stayed 1 night in Apr 2023
Verified review

4/10 Poor

Ghada

Liked: Cleanliness
Disliked: Amenities
1-Room very bland.No cupboard ,just an open shelf to hang clothes on. The bathroom door hanger fell when I closed the door on my first day, I told the receptionist but it was not fixed !!! 2-Amenities poor - no green tea just 2 tea bags Mugs too big to use for the Nespresso coffee machine. 3-friendly staff. 4- Breakfast average. Overall overpriced.
Stayed 3 nights in Feb 2026