JW Marriott Kuala Lumpur

5.0 star property
Luxury hotel with 4 restaurants connected to a shopping center in Kuala Lumpur

Choose dates to view prices

Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Pub
Outdoor pool
Pub
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪2 min walk‬
  • KLCC Park
    ‪13 min walk‬
  • Petronas Twin Towers
    ‪18 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

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Room options

Junior Suite, 1 Bedroom, Non Smoking

  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • 699 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds, Non Smoking

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 Double Bed

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Kuala Lumpur

Located in Kuala Lumpur City Centre, JW Marriott Kuala Lumpur is adjacent to Pavilion Kuala Lumpur and within a 10-minute walk of other popular attractions like Jalan Alor. This 5-star hotel welcomes guests with 738 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Kuala Lumpur, and also a short walk from Berjaya Times Square and KLCC Park.

What's nearby

  • Pavilion Kuala Lumpur - 2 min walk - 0.2 miles
  • Berjaya Times Square - 13 min walk - 0.7 miles
  • KLCC Park - 13 min walk - 0.7 miles
  • Suria KLCC Shopping Centre - 15 min walk - 0.8 miles
  • Petronas Twin Towers - 18 min walk - 1.0 mile

Getting around

  • Kuala Lumpur Masjid Jamek Station - 3 min drive
  • Bukit Bintang Station - 5 min walk
  • Kuala Lumpur International Airport (KUL) - 45 min drive

Restaurants

  • ‪Ippudo - ‬1 min walk
  • ‪Calia - ‬1 min walk
  • ‪Dayone Dayone Noodles 小時光 銷魂麵舖 - ‬2 min walk
  • ‪Jogoya - ‬1 min walk
  • ‪Shanghai Restaurant - ‬1 min walk

About this property

JW Marriott Kuala Lumpur

Luxury hotel with 4 restaurants connected to a shopping center in Kuala Lumpur
JW Marriott Kuala Lumpur features a full-service spa, an outdoor pool, and a children's pool. Parking is available for MYR 10 per day (MYR 30 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a gym, a sauna, and free WiFi in public areas.
58-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JW Firehouse
  • Luk Yu Tea House
  • Shanghai Restaurant
  • Shook!
  • The Alchemy

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference center (8,913 square feet of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

Frequently asked questions

Is free cancellation available at JW Marriott Kuala Lumpur?

JW Marriott Kuala Lumpur offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Kuala Lumpur?

As of Mar 24, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Kuala Lumpur on Mar 26, 2025 start from $101.81, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of JW Marriott Kuala Lumpur?

This hotel is situated in Kuala Lumpur City Centre within a 10-minute walk of Pavilion Kuala Lumpur and Jalan Alor. You'll also find Berjaya Times Square and KLCC Park less than a mile away.

Is parking available on site at JW Marriott Kuala Lumpur?

Yes, valet parking is offered for MYR 30 per day. Accessible parking is also available for guests.

Is there a spa available at JW Marriott Kuala Lumpur?

Donna is the hotel's spa and services include body wraps, mani/pedis, facials, and massages.

Does JW Marriott Kuala Lumpur have a casino?

No, JW Marriott Kuala Lumpur doesn't have a casino.

Will I find an indoor pool at JW Marriott Kuala Lumpur?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at JW Marriott Kuala Lumpur?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and 4 restaurants.

Does JW Marriott Kuala Lumpur have a hot tub?

Yes, this hotel has a spa tub.

Does JW Marriott Kuala Lumpur have a restaurant that serves breakfast?

Yes, JW Marriott Kuala Lumpur has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JW Marriott Kuala Lumpur allow pets to stay for free?

No, pets and service animals aren't allowed at JW Marriott Kuala Lumpur.

Are there connecting rooms at JW Marriott Kuala Lumpur?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from JW Marriott Kuala Lumpur?

The closest major airport to JW Marriott Kuala Lumpur is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.7 mi away (35 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27.2 mi away.

Are there rooms with balconies that I can book at JW Marriott Kuala Lumpur?

No, you won't find guestrooms with balconies at JW Marriott Kuala Lumpur.

Does JW Marriott Kuala Lumpur host weddings?

If wedding bells are in your future, take advantage of the wedding venue at JW Marriott Kuala Lumpur.

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 617 out of 1004 reviews
Rating 8 - Good. 229 out of 1004 reviews
Rating 6 - Okay. 83 out of 1004 reviews
Rating 4 - Poor. 48 out of 1004 reviews
Rating 2 - Terrible. 27 out of 1004 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Location is superb. Directly opposite Pavillion, next to Fahrenheit. Room is clean, bed is comfortable but pillows are SO flat. Love the corner vanity nook. Body soap dispenser is broken. Only one robe inside. TV channels are very limited and the Chromecast function needed the staff to come and fix it.
Stayed 4 nights in Dec 2024

10/10 Excellent

HONG

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Great location. Breakfast needs improvement with more fresh products.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Amenities, property conditions & facilities
This is a great location. Near shopping, restaurants and transportation.
Stayed 10 nights in Dec 2024

10/10 Excellent

Fransisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that we feel soooo comfortable to stay at
Stayed 2 nights in Dec 2024

2/10 Terrible

Pamela

Traveled with family
Disliked: Staff & service
I paid for price of 3 pax but they did not even arranged for amenities for 3 pax. Room was not really sound proof as i could gear the children screaming from next door. Even when the bell rang from next door, it felt like the bell rang at my room. Nothing spectacular of a Marriott except for its location. Traffic is very bad in that area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying
The location is perfect. Attached to Starhill (Opera Cafe is here), next door to Fahrenheit88. Across the road feom Pavillion. Means its easy to find food! Only the drop off area is crowded All the time.
Stayed 1 night in Dec 2024

8/10 Good

Rizuan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our first room had no Wi-Fi connection. We had to change rooms after 4 hours. We had two rooms booked on the same floor for ease of access. We were forced to move to a different floor. It was not what we required. Unfortunately no apologies were made to us for this inconvenience. We found this lack of courtesy strange. Overall The Wi-Fi connection in the hotel is very poor. This should be a serious concern of the hotel for its foreign guests. As against this serious blip, the service in the Club Lounge was excellent. Habib and his two colleagues made us feel very welcome. This went some way to compensate for our disappointment.
Stayed 3 nights in Dec 2024

8/10 Good

Kok Hong

Liked: Cleanliness
Stayed 3 nights in Dec 2024

2/10 Terrible

Cameron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Chua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended conference at convention centre. Not the best choice as walking is simply too far and not fully sheltered. Grab must be costly during peak hours despite it being a 5 mins ride. Great stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Eileen

Stayed 2 nights in Nov 2024

10/10 Excellent

ngoc

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility in middle of the most trendy area in KLCC. Close to MRT and Skytrain terminal. Great for shopping. Walking distance to Petronus tower, and KLCc park.
Stayed 4 nights in Oct 2024

10/10 Excellent

taraneha

Very nice hotel and good service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Tng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip in KL
Very good location in the central of KL, walking distance to many shopping malls nearby. Hotel environment are nice, room is clean and meet up with friendly staff around, overall we had a very good experience stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Phervin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Aisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Kwok Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

ubedraheem

Stayed 2 nights in Oct 2024

10/10 Excellent

Bee Ling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very busy road in front of hotel. so must account additional time for going to airport.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hedaia

Stayed 9 nights in Sep 2024

10/10 Excellent

Celerina

Stayed 4 nights in Sep 2024