Location was greay ~ staff is awesome, love lmran, Jazmine and Zia. Mr Carlie attentive to our request ▪︎ oatmeal on breakfast buffet needs to at least warm ▪︎ jacuzzi "pool" cold water
My stay at pullman during a business trip was excellent. Executive room and related services were on par with standards worldwide. Would recommend to everyone if you do not need to stay close to city centre.
I read all of the low star reviews for this hotel, and many others, prior to making a decision for an upcoming business trip to the University of Malaya and a four night stay. I looked at some in Bukit Bintang, Mid-Valley, and Petaling Jaya. This hotel stood out because it was new, having stayed in a lot of well worn places I was highly interested immediately. The hotel was as described, large welcoming entryway with staff to open doors as cars arrive in the outdoor atrium. Everything was spotless, staff were very attentive and courteous. It took a little fine tuning to get the Wifi passwords figured out the first hour, but no problems at all after that. Bathroom was lovely, shower was hot and had good pressure with the head high up on the wall instead of at eye level like some. Bathtub I didn't use, but had all the necessary features. Clean fluffy towels, comfy bed with four pillows, good iron, AC quiet, limited exterior noise, modern lighting and attractively designed room. Fridge could have been colder. Not sure if there was anyone in the room next to me, but I didn't hear a thing through the walls. My 7th floor view was out onto the highway and intersection below, I found it fascinating to watch with only occasional noise from sirens. The only employee I saw in the elevator was the very nice man that took my bag to the room and showed me in. I left some pastries at the check in desk, I-rene called my room and the same gentleman brought them up to me before I could collect them myself. Currency exchange was reasonable. I didn't eat at the hotel, but everything looked great all be it expensive as one would expect at the hotel. Location is not close to the main tourist areas, but perfect for me as near the University. There is a light rail stop (University) across the road maybe a few hundred yards that takes you straight to the Bukit, TImes Square, KL Sentral station, and KLCC/PETRONAS towers areas amongst others in about 15 minutes. I was advised not to venture out by myself as westerners can be targets for robbery, but I felt completely safe around the hotel and pretty much everywhere else. I saw lots of families going in and out, and a diverse group of guests. Cabs are available, some metered. The concierge can set a traveler up with reliable transportation, although I had a local connection who picked me up and dropped me off. Overall it was great, truly a five star experience. I have stayed in lots of places that looked great on paper but were a little rough so I was a little nervous trying the Pullman Bangsar, as well as going so far and having to be game face for work, but I was completely at ease the moment I arrived. Knowing that I was going to be comfortable made for an awesome trip, both the business and tourist part. Lower cost even compared to middle market US business traveler hotels with two/three stars this place is a steal! Thanks to the staff at the hotel for such a pleasant stay during my first visit to Malaysia, I will definitely stay again when I return.
Located in Taman Bukit Pantai, Pullman Kuala Lumpur Bangsar is within a mile (2 km) of sights such as Mid Valley Megamall and University of Malaya. This 513-room, 5-star hotel has a full-service spa along with an outdoor pool and free in-room WiFi.
Enjoy a drink at the lobby lounge or get your fill of local and international cuisine for breakfast, brunch, lunch, or dinner at LINK - All Day Dining, one of 4 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:30 AM.
TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other amenities include iPod docks, minibars, and coffee makers.
Pullman Kuala Lumpur Bangsar features a full-service spa, an outdoor pool, and a children's pool. Onsite parking is available, both free self and paid valet parking (MYR 25 per day)—also useful is an airport shuttle (available 24 hours) for MYR 160 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include a gym, free WiFi in public areas, and a spa tub.
Location was greay ~ staff is awesome, love lmran, Jazmine and Zia. Mr Carlie attentive to our request ▪︎ oatmeal on breakfast buffet needs to at least warm ▪︎ jacuzzi "pool" cold water
My stay at pullman during a business trip was excellent. Executive room and related services were on par with standards worldwide. Would recommend to everyone if you do not need to stay close to city centre.
Dear Anonymous, Warm greetings from Pullman Kuala Lumpur Bangsar! Thank you for taking the time to review your stay with us. We are delighted to learn that your stay was an enjoyable one and we appreciate the recommendation. Once again, thank you for staying with us and we look forward to welcoming you back in the near future. Sincerely, Eric Tan General Manager
I read all of the low star reviews for this hotel, and many others, prior to making a decision for an upcoming business trip to the University of Malaya and a four night stay. I looked at some in Bukit Bintang, Mid-Valley, and Petaling Jaya. This hotel stood out because it was new, having stayed in a lot of well worn places I was highly interested immediately. The hotel was as described, large welcoming entryway with staff to open doors as cars arrive in the outdoor atrium. Everything was spotless, staff were very attentive and courteous. It took a little fine tuning to get the Wifi passwords figured out the first hour, but no problems at all after that. Bathroom was lovely, shower was hot and had good pressure with the head high up on the wall instead of at eye level like some. Bathtub I didn't use, but had all the necessary features. Clean fluffy towels, comfy bed with four pillows, good iron, AC quiet, limited exterior noise, modern lighting and attractively designed room. Fridge could have been colder. Not sure if there was anyone in the room next to me, but I didn't hear a thing through the walls. My 7th floor view was out onto the highway and intersection below, I found it fascinating to watch with only occasional noise from sirens. The only employee I saw in the elevator was the very nice man that took my bag to the room and showed me in. I left some pastries at the check in desk, I-rene called my room and the same gentleman brought them up to me before I could collect them myself. Currency exchange was reasonable. I didn't eat at the hotel, but everything looked great all be it expensive as one would expect at the hotel. Location is not close to the main tourist areas, but perfect for me as near the University. There is a light rail stop (University) across the road maybe a few hundred yards that takes you straight to the Bukit, TImes Square, KL Sentral station, and KLCC/PETRONAS towers areas amongst others in about 15 minutes. I was advised not to venture out by myself as westerners can be targets for robbery, but I felt completely safe around the hotel and pretty much everywhere else. I saw lots of families going in and out, and a diverse group of guests. Cabs are available, some metered. The concierge can set a traveler up with reliable transportation, although I had a local connection who picked me up and dropped me off. Overall it was great, truly a five star experience. I have stayed in lots of places that looked great on paper but were a little rough so I was a little nervous trying the Pullman Bangsar, as well as going so far and having to be game face for work, but I was completely at ease the moment I arrived. Knowing that I was going to be comfortable made for an awesome trip, both the business and tourist part. Lower cost even compared to middle market US business traveler hotels with two/three stars this place is a steal! Thanks to the staff at the hotel for such a pleasant stay during my first visit to Malaysia, I will definitely stay again when I return.
Dear Valued Guest, We very much appreciate your comments regarding your stay at the Pullman Kuala Lumpur Bangsar. It is always a pleasure to receive positive feedback especially on our strategic location as well as our staff's service quality. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. On the other hand, I have taken note on your comments pertaining the oatmeal during breakfast buffet and the jacuzzi. Please rest assured that this has been shared to the respective teams to rectify the shortcomings and prevent future occurrence. Thank you once again for sharing your experience, and we hope your next visit will be better than the previous one. Sincerely, Andrew Carlile General Manager