Pullman Kuala Lumpur Bangsar5.0 out of 5.0
Recent guest reviews
Good customer service and pleasant environment to stay in, the buffet was incredible with many alternatives including local delights. The receptionists were very friendly and helpful, Special thanks to Summer who assisted me with a 5 star service 😉
Room condition is clean but toilet condition need improvement especially on the shower equipment. Service at Front Desk felt welcome even though the new Front Desk person seems unsure of certain requirement. Breakfast selection should be reviewed. Stay overall satisfactory.
Excellent experience. The room that i got have a nice view and comfortable bed. After I check out, I realise that I have forgotten my charger inside my room. I have called back to the hotel to ask for assistant, at the first time, it doesn't go smooth, operator transfer the line to housekeeping department and she respond me she will check with the maid first. I ask if found any please ask operator to called me back. After that 20 minutes, there is no any respond from hotel. So I called back to hotel, and I ask operator to transfer the line to Augustine, receptionist who check me in/out. He play very smooth role to find my charger and called me back in 5 minutes after found my charger. He was very friendly and helpful. I have go and collect my charger in the room desk after that. By the time I back to collect my charger he was finished his shift. So i miss the chance to say thank you to him. Overall experience was wonderful even I have already check out from hotel. Looking forward to come back this hotel again.
We stayed in a beautiful ensuite room in this stunning hotel. The staff are very professional and friendly, and very helpful with transfers and information. The room service food was delicious, rooms cleaned thoroughly, and overall we were happy with our stay. I would suggest more TV channel offers for guests and unisex facilities such as a unisex sauna. Disappointed in the fact me and my partner had to relax in separate areas. The cocktails were also incredibly strong, which is great if you want to get drunk but not so much if you want to relax with a pleasant drink. The location is far from the centre but easy to get to. If you want to explore Kuala Lumpur, I would suggest staying at a hotel closer to KL Sentral. If you're there for business, it's the perfect place.
I was a little worried when i booked this hotel only because it was super cheap. It was absolutely worth it! This hotel and it's service is def worth 5 stars! My dad received a free cake on his birthday which was a lovely surprise. The staff were all wonderful!
They provide excellent services .. especially summer at reception she helped us and make our stay better.. thanks for you and for all staff .. it will be my favorite hotel in next visit to kuala lumpur
Stayed at the Pullman for the first time and was happy with the way the staff welcomed us onto the property. They were friendly and kind, helping us with our bags and keeping an eye on our toddler while we were busy. The wonderful smiles and pro activeness of the staff made our stay and visit a very pleasant one!
Staying in Pullman has never been disappointing as being the honored guest, my room was upgraded, pleasant people, cozy lounge, and very impressive room settings. WiFi coverage is impressive too. Thumb-ups!
This might be one of the best sleeping experience i have for my recent stay among all of the 5 start hotel. Although this is not a new hotel in town but everything just nice. One things to improve, car park lightning..
Check in on 3 September 2017...i would say that the lobby is very cold...however the perception changed after looking at room product... Very well maintain room and clean. With my kids in the room there is no other thing that are important beside the cleanliness...further more the maids are throwing their smiling faces with greetings...welldone Housekeeping team... Received a birthday card for my wife birthday is a very good touch... Hotel is very quite during our stay...but if the team at lobby including F&B are able to do the same thing as the housekeeping team than it would make much differences...
Reviews from Trip Advisor
74% of guests recommend this hotelTotal of 1303 reviews