Sunway Resort Hotel

4.5 star property
Luxury resort with 4 restaurants and a 24-hour front desk

Choose dates to view prices

Photo gallery for Sunway Resort Hotel

Family Terrace | 1 bedroom, premium bedding, down comforters, free minibar
Creator video
Lobby
Presidential Suite | Living area | 50-inch TV with digital channels
Gym

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
  • Sunway Pyramid Convention Centre
    ‪1 min walk‬
  • Sunway Pyramid Mall
    ‪7 min walk‬
  • Sunway Lagoon Theme Park
    ‪9 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪40 min drive‬

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Room options

Family Fun Suite

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Wellness Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Bedroom, Business Lounge Access

8.0 out of 10
Very good
(1 review)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Business Suite

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Sunway Grand Suite

  • 969 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

One-bedroom Pool Villa

  • 1281 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room

8.0 out of 10
Very good
(3 reviews)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Waterventure Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Terrace

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • 2282 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Bedroom

7.6 out of 10
Good
(11 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite, 1 Bedroom, Business Lounge Access, Executive Level

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Petaling Jaya

Located in Bandar Sunway, Sunway Resort Hotel is within a 15-minute drive of popular attractions such as Bukit Jalil National Stadium and Mid Valley Megamall. Each of the 460 rooms at this 4.5-star resort includes free minibar items, a coffee maker, and a TV.

What's nearby

  • Sunway Pyramid Convention Centre - 1 min walk - 0.0 miles
  • Sunway Pyramid Mall - 7 min walk - 0.4 miles
  • Sunway Lagoon Theme Park - 9 min walk - 0.5 miles
  • Sunway University - 14 min walk - 0.8 miles
  • Mid Valley Megamall - 9 min drive - 6.9 miles

Getting around

  • Kuala Lumpur Setia Jaya KTM Komuter Station - 4 min drive
  • Taman Bahagia Station - 7 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 21 min drive

Restaurants

  • ‪海底捞火鍋 - ‬5 min walk
  • ‪鼎泰豐 Din Tai Fung - ‬5 min walk
  • ‪The Resort Cafe - ‬5 min walk
  • ‪阿公家乡肉骨茶 - ‬2 min walk
  • ‪The Lobby Lounge - ‬5 min walk

About this property

Sunway Resort Hotel

Luxury resort with 4 restaurants and a 24-hour front desk
Guests of Sunway Resort Hotel enjoy access to free WiFi in public areas, meeting rooms, and conference space. Parking is MYR 15 per night (MYR 45 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available on request) for MYR 170 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, concierge services, and dry cleaning/laundry. Other amenities at this luxury resort include a business center, laundry facilities, and an ATM.
50-inch TVs come with digital channels, and guests can stay connected with free wired internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Free minibar items, coffee makers, and free newspapers are also available.
Recreational amenities at the resort include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Arabic, English, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 130 for adults and MYR 65 for children
  • 4 restaurants

Restaurants on site

  • Black Tap Craft Burgers &
  • Gordon Ramsay Bar & Grill
  • Linkway Café
  • Sunset Terrace

Things to do

  • Archery
  • Shopping mall
  • Waterslide

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 21 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Renovated entire property - December 2020
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 130.00 for adults and MYR 65.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Sunway Petaling Jaya
Sunway Hotel Petaling Jaya
Sunway Resort Hotel Petaling Jaya
Sunway Resort Hotel And Spa
Sunway Resort Hotel
Sunway Resort Hotel Spa
Sunway Hotel Petaling Jaya
Sunway Resort Petaling Jaya
Sunway Resort
Sunway Resort Hotel Spa
Sunway Resort Hotel Resort
Sunway Resort Hotel Petaling Jaya
Sunway Resort Hotel Resort Petaling Jaya

Frequently asked questions

Is a free cancellation option available at Sunway Resort Hotel?

Sunway Resort Hotel provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see near Sunway Resort Hotel?

This resort is situated in Bandar Sunway, just steps from Sunway Pyramid Mall. You'll also find Paradigm Mall and Kelana Jaya Lake Park within a short drive.

Is there parking available at Sunway Resort Hotel?

Yes, valet parking is offered for MYR 45 per day. Though parking is available on request, accessible parking is also available.

Does Sunway Resort Hotel have a casino on the premises?

No, Sunway Resort Hotel doesn't have a casino.

Is there an indoor pool at Sunway Resort Hotel?

No, there is no indoor pool at this resort.

Is Sunway Resort Hotel a good place to stay for couples?

There are many amenities for couples at this resort, including 4 restaurants and a restaurant bar plus some guestrooms feature private plunge pools.

Are there hot tubs at Sunway Resort Hotel?

No, this resort doesn't have a spa tub.

Does Sunway Resort Hotel have a restaurant that serves breakfast?

Yes, Sunway Resort Hotel has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sunway Resort Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sunway Resort Hotel.

Are there connecting rooms at Sunway Resort Hotel?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

Where is the closest airport to Sunway Resort Hotel?

The closest major airport to Sunway Resort Hotel is Subang (SZB-Sultan Abdul Aziz Shah), which is 8 mi away (21 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 22.8 mi away.

Are there rooms with balconies at Sunway Resort Hotel?

Yes, some guestrooms at this resort offer a balcony where guests can enjoy garden or pool views.

Sunway Resort Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 530 out of 1000 reviews
Rating 8 - Good. 314 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

ching ching

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2025

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here! The staff are always so helpful and hospitable, and the service is excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Saraswathi

Stayed 4 nights in Feb 2025

10/10 Excellent

Kamran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Kamran

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Rezaul, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
It’s kids friendly and funny
Stayed 1 night in Dec 2024

10/10 Excellent

Siew

Stayed 1 night in Dec 2024

10/10 Excellent

Willy, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, you could find everything you need without going out of Sunway.
Stayed 3 nights in Dec 2024

10/10 Excellent

Farhana

Liked: Cleanliness, staff & service, property conditions & facilities
First time here, Check-in was a breeze. Special request made was
Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm loving it
Stayed 3 nights in Dec 2024

10/10 Excellent

Yi-Tee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mohammed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff people were so nice and helpful. I like also the five stars restaurants there. I think I will plan to visit this place again.
Stayed 3 nights in Nov 2024

8/10 Good

Ahmad Syahir

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room was great since it has easy access to the kids pool. Amenities provided was good. But the room especially the toilet was rather small. Facilities provided is good. Breakfast was average. The restaurant was indeed spacious but they might need to consider to open two buffet line instead of one to cater the crowd/ guests. Some food they replenish, gone in secs and you have to wait again. The staff (not all) might need to work on their customer service skill. From the phone operator (before reservation) to the front desk staff (upon check in). For a 5 star hotel, we were expecting atleast the staff to be a tad friendly rather than being robotic giving us a yes, no, maybe answer to our queries. Can’t comment much on the F&B staff since they were busy. The staffs at the pool was pleasant and not forgetting the front desk staff (upon check out) i forgot to take his name. He was good. Not forgetting the bellman service too. To be able to connect with the hotel through whatsapp was a time saving! It’s such a great idea to have the channel for your guests to connect instantly. Kudos to that! Parking was hard to find since it was connected to the rest of the hotels, mall, and theme park. Overall, our stay was pleasant. Atleast, the kids had fun :)
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing kid friendly hotel

Amazing hotel for family. Suitable for families with children. Breakfast spread was awesome. Lotsa variety. Kids corner for children to eat. Hotel room was SUPER clean. Towels were changed daily without being requested. Service staff were friendly and warm! There’s a play room for kids. Clean and well maintained. There’s slides at the pool for the kids.
Stayed 3 nights in Oct 2024

4/10 Poor

Firas

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Below Average

We didn’t feel that we were welcomed especially in the teatime lounge, the staff of the teatime lounge are not professional, they need training to learn how to treat the customers, the breakfast is average, the hotel is not as expected, in my opinion, this hotel is not up to 5 stars standard.
Stayed 3 nights in Oct 2024

8/10 Good

ZAINAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hassan 4th Gen Oct Babies

Everything about the hotel is good. Check-in was smooth. Check-out takes time, bell-boy service was super slow and waited for almost an hour. Compliment to front-desk staff Francis who help trace one of family member who left the bag with passport. Without his persistent looking for help from the manager in-charged we may end-up having to make police report and approach our embassy. Kudos to front-desk staff Francis and Zaton who make our family of 49 most memorably days.
Stayed 2 nights in Oct 2024

10/10 Excellent

ZAINAH

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hassan family 4th Gen Birthday Celebration

Front desk service was superb especially Staff Zaiton (hope it right spelling) who approach us when we was trying to trace for missing booking and arrange for foe extra blanket when realised the room we booked cannot accommodate extra bed my helper. Elisa customer service who arrange for room with connecting room and on the same floor more than 10 room. These trips the most memorable when 4th gen with 49 family member travel together with smooth check-in. Excellent hotel service. It will even better if the complimentary room deco with at few ballon for birthday boy but birthday was nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

ZAINAH

Stayed 1 night in Oct 2024

10/10 Excellent

hisham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in Oct 2024

10/10 Excellent

Joel Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Team at the resort were fantastic, ability to transit through to the shopping centre without hitting the temperature and humidity every time, Property condition, especially when considering the price did not meet 5 stars, the bath wouldn’t drain at all, which was one thing, whilst the shower water built up whilst showering and overflowed within a normal reasonable shower length, Also there was a smell on floor six when alighting the lifts each time, likely from issues with water or humidity, although noticeable each time, It may be that on a subsequent visit I may choose to stay closer to the city, as travel did not always feel convenient,
Stayed 5 nights in Sep 2024

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Waterventure terrace room is a great accomodation option for young families. The resort hotel is next to the lagoon theme park. Breakfast at Gordon Ramsay Bar and Grill was exceptional.
Stayed 4 nights in Sep 2024

10/10 Excellent

Shishir

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent fun for family. Great food, resort facilities and convenient location next to theme park and shopping malls.
Stayed 1 night in Aug 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional property and facilities. Highly recommended. I’ll be back.
Stayed 1 night in Aug 2024

2/10 Terrible

Suresh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They got my booking of 2 rooms wrong and promised to to rectify by next day 2pm. We waited till 5.30pm and no one was bothered till we went to counter and asked. Then it was done. Staff attitude is bad. Mostly most staff missing when you look for them.
Stayed 3 nights in Aug 2024

10/10 Excellent

nofal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024