Hotel Royal Kuala Lumpur3.5 out of 5.0
Recent guest reviews
The hotel is very nice and well situated for Lot 10 and the street food road Jalon Alor. We were on the 19th floor and unfortunately the view was of an apartment block!!! The room was big and so was the bathroom. Most of The staff were very helpful especially for taxis. Hot water for the shower was a problem though. You had to run the shower for about 10 minutes before the water ran luke warm
Hotel room bit outdated, and with a smelly smell when enter the room (room 810). Maybe spry air fresh will improve a bit? But hotel located is a golden location area. Which walking distance to all shopping area etc pavilion, lot 10, sungai weng, berjaya times. For shopper lover this hotel if budget enough for traveler with a good location and also with facilities of local 4 star hotel etc swimming pool, gym. But I think I will pay little bit extra for hotel next door "park royal" is more comfy for my next visit in future.
We stayed for 5 days in this hotel. I got my room at the 8th floor with the lovely view of the town and twin tower. We did a lot of shopping as the hotel is surrounded by different mall and store. It is centrally located with good restaurants around.
Hotel is located in the heart of Bukit Bintang, next door to Lot 10 (great food court in basement) and across the road from Sungai Wang. Very good value for money. Room is spacious and has all amenities needed. Only small gripe is that the water from the shower in the morning of 20th March was only lukewarm. It was nice and hot at other times. Housekeeping left a damp rag on the sofa. Oversight, I am sure. Other than that small hiccup, the service was good.
I stayed here to be near a conference held at Lot 10. I was really glad to have been booked into a refurbished room. As my previous stay was really quite disappointing. The room was a nice size for 2 people, though my roommate & I would have preferred 2 beds, as requested. On the 17th floor, we had a nice view of the city & sky -- I'm not a fan of KL's skyline, in its disorganized city planning. The bathroom was also a nice size and everything worked well. They need to install more reachable clothing hooks though! One complaint I have of the housekeeping was the bedlinen. After the cleaning service, we found a pillowcase with black stains. They were quite swift to replace upon our request, but one of the two pillowcases they brought also had a black stain on it. The breakfast buffet is ok. My suggestion when ordering eggs from the egg station is to order sunny-side-up eggs, as the omelettes look like they were made with powdered egg-mix, rather than real eggs. The sunny-side-up eggs I received on the first day were actually cold & over-medium. If you're not in a hurry, you can instruct them -- with a smile -- to make a fresh one. Curbside service is somewhat inattentive, as gossiping among themselves seems to be in their job description. And ladies, open your own doors. Overall, a satisfactory stay, as long as I'm feeling gracious & forgiving.
Great location - right in front of Sungei Wang Mall, and next to Lot10 Mall, 5 mins walk to Bukit Bintang walk Great Breakfast - wide selection Good Pool Good rooms They gave us a room with a very good view!
Stayed 2 nights here... all good, no complaints. Location is great, staff excellent ESPECIALLY concierge staff who were wonderful! Close to monorail, restaurants, cafes, shops etc with easy access. Very easy and quick check in and check out, and leaving bags for later collection no problem at all. Room and facilities were as expected... no complaints! Minor issues were dealt with promptly and professionally. Only disappointment was that SAUNA was not working and POOL water was cold, I assume due to related problem. Cold pool water no problem to me but I missed the sauna! I did not eat at hotel but there are numerous options literally on the doorstep. Will be happy to return.
Negative: Poor Wifi, AC doesn't work properly in our room. Positive: Friendly Staff, Good Location, Near by shopping mall, Supermarket, Train station just 2 minutes walk. Patrons Twin tower is 7-10 by drive .
Very surprise that they do not have their own carpark. Have to park at Park Royal Hotel although it's complimentary. Room condition is good. Free wifi is terribly slow. Breakfast is average but for the price you are playing there's nothing much more to bargain. Unlikely to revisit.
We were just two pax and we thought that the room was soo spacious.. The room is completed with all stuff you need like toilet needs (my partner was soo excited with the hair dryer!), the desk and the chair, spacious wardrobe, and also the lighting they hv in the room. Even the view is not too much entertain (because i can see only the street from our room), the room was so cozy with all they hv in the room. The swimming pool is on the highest floor (yes, i thought) but again, the view is not quite interesting, but it doesn't matter because i can enjoy swimming alone here early morning. The hotel staff was very friendly, nice services, and great attitude. You can find place to eat easily, also the mart, the chocolate shops are only 20 minutes walk, and also the Petaling Street. This hotel is 90% recommended, enjoy ! :-)
Located in Bukit Bintang within a short walk of Pavilion Kuala Lumpur, Hotel Royal Kuala Lumpur is within a mile (2 km) of other popular sights such as Petronas Twin Towers. This 3.5-star hotel has 285 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. It's in central Kampong Dollah and also close to Petaling Street and Merdeka Square.
Enjoy a leisurely bite to eat at Makan Makan Coffee House, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.
All 285 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and 32-inch TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and slippers. Safes, ironing boards, and desks are also available.
Guests of Hotel Royal Kuala Lumpur have access to an indoor pool, a fitness center, and free WiFi in public areas. Transportation is made easy with limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 7 meeting rooms, a business center, and free newspapers.
Reviews from Trip Advisor
50% of guests recommend this hotelTotal of 696 reviews