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Hotel Royal Kuala Lumpur

3.5 out of 5.0

Recent guest reviews

Very surprise that they do not have their own carpark. Have to park at Park Royal Hotel although it's complimentary. Room condition is good. Free wifi is terribly slow. Breakfast is average but for the price you are playing there's nothing much more to bargain. Unlikely to revisit.

We were just two pax and we thought that the room was soo spacious.. The room is completed with all stuff you need like toilet needs (my partner was soo excited with the hair dryer!), the desk and the chair, spacious wardrobe, and also the lighting they hv in the room. Even the view is not too much entertain (because i can see only the street from our room), the room was so cozy with all they hv in the room. The swimming pool is on the highest floor (yes, i thought) but again, the view is not quite interesting, but it doesn't matter because i can enjoy swimming alone here early morning. The hotel staff was very friendly, nice services, and great attitude. You can find place to eat easily, also the mart, the chocolate shops are only 20 minutes walk, and also the Petaling Street. This hotel is 90% recommended, enjoy ! :-)

We requested a high floor room with views and were very happy to get just that. Open my curtains and see the Twin towers and Menara tower, I was so happy. The room was spacious and had everything we needed. Cable TV, Kettle, fridge and very quiet. Bathroom was spacious and had toiletries and hairdryer. Breakfast included was plentiful. Pool was cold but so glad they had one.They had pool towels and lay back beds. There were plenty of staff to assist if you needed. I loved the location, right opposite Sungei wang. Right behind Lot 10 and a short walk to pavilion. Short walk to anywhere really. Convenience store and café directly opposite. Absolutely will stay there again if the price is still right. Loved it.

Stay here for 5 nights & what you payed for you lived like a King. The International breakfast was first class. The staff where all so kind & friendly & they all wore there heart on there sleeve. I would say this is a 4 star hotel with first class service. Next time I'm in K.L definitely will be staying here so close to everything, thanks guys!!

Cousin recommended this hotel from her previous trip as it is very convenient due to it's proximity to the monorail, the shopping malls and the popular street food area(Jalan Alor). The price was reasonable given it's location but we were disappointed that the hotel did not manage to satisfy our request for two connecting rooms. However, we can understand this as the hotel did mentioned that it's subject to availability during check-in. Apart from this, what really ruined the stay was the delay of our second room. The check-in time was supposed to be 2pm but we were still waiting for the second room at 3pm. We saw the housekeeper and he mentioned that he just had too many rooms to clear and asked for 20mins to get the room ready for us. Thus, we went for a walk and finally got access to the second room after we came back. We should have told him to take his time before we went out as we found out that the second room was not throughly cleaned. We could find strands of hair everywhere, stains on the bedsheet and the pillowcases were obviously not changed. This hotel had definitely lost us as their customers.

This was my second visit to this pretty 4-star hotel which is at a strategic location --- very near to 'Bukit Bintang' Monorail station, and within walking distance to the nearby shopping malls such as Lot 10, Sungei Wang Plaza, Fahrenheit 88, StarHill, and Pavilion, and also the famous Jalan Alor which offers local & Chinese mouth-watering delicacies. I was given a FOC upgrading from a Deluxe Double to Executive Double Room for my 1 night stay. It's simply fantastic! The room was almost perfect, tastefully decorated in simple & contemporary design, and it's brightly spacious with complete amenities & toiletries. A big wardrobe with plenty of clothes hangers, safe deposit box, iron board, mini fridge, coffee & tea making facilities are provided. However I noticed they left out 1 bathrobe and 1 toothbrush/ toothpaste, even though my booking was clearly mentioned for two guests. This Executive Room has a big & modern flooring tiles' bathroom with a separate glass doors' cubicle standing-shower area, equipped with hairdryer and a strong pressured of 'rain forest' shower head. Together with its comfy king sized bed & soft pillows, and a strong but silent air-conditioning unit, I managed to have a good night rest. On the other hand, the small black coloured water kettle does not up to par with the room's standard. It's obviously look & feel 'cheap' as its handle becomes hot too after boiling water in it..! ('J##' brand stated on it.) So you need to cover the handle with a hand towel, in order to hold it and to pour out the boiled water. A better quality of kettle should be placed in the Executive Room category, for aesthetic-functional value and the convenience of guest. The hotel's management also need to take note of its extremely cold water in their beautiful indoor swimming pool, even though on a clear sunny day. Perhaps a way to heat up the pool's water slightly, which may provide a more pleasurable and relaxing feel for guests to soak in, without getting any freezing-shock to the body. Overall this is a reasonable & good mid-range city hotel in central Bukit Bintang area.

Lots of restaurants and shopping malls in the area. Right next to the monorail so getting around KL is easy. Avoid using the valet to help get a taxi. They tried to charge me 30 ringgit for a 6 ringgit ride. They also don't want to use the meter which is illegal. The breakfast is not that good. The food that supposed to be hot isn't and the juices are watered down.

The hotel is near to shopping areas and plenty of food choices to choose from. the room is nice and comfy. Just that I did experience something scary. My friends too. Other than that, the food is average.

I have stayed at this hotel at least 4 times but writing for the first time. Located just off the main road, it is closed to the shopping centres on Jalan Bukit Bintang eg Pavilion and Fahrenheit, and the nite activities. It is also very close to the local 'Mamak' restaurants. Service is good and the hotel staff organized a higher room and also facing the KLCC Twin Towers. Room service was quick and efficient. Definitely will be using this hotel on my next trip to KL. Alex L

I'd seen mixed reviews for this hotel which made me a bit worried before going to the place. I think everyone needs to consider that this is an average 3 may be 4* hotel, hence expectation should be reasonable. If you want the services of a 5* hotel, you should pay 5or 6 times more and go somewhere else. Personally I found the hotel very comforting, reasonable, clean and with no problem. In fact the services offered are well above my expectation of an average hotel. The location is excellent at the hear of Kuala Lumpur close to many sightseeing sites as well as accessing all important public transport, i.e., monotrain line. The breakfast was good so was lunch . Room was cleaned daily to a good standard. I was staying on the 19th floor with a fantastic view of the city including the twin towers. I thoroughly enjoyed my stay and would definitely go back next time. The price was really cheap for the comfort and service they offer.

Jln Walter Grenier Kuala Lumpur

Located in Bukit Bintang within a short walk of Pavilion Kuala Lumpur, Hotel Royal Kuala Lumpur is within a mile (2 km) of other popular sights such as Petronas Twin Towers. This 3.5-star hotel has 285 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. It's in central Kampong Dollah and also close to Petaling Street and Merdeka Square.


Dining

Enjoy a leisurely bite to eat at Makan Makan Coffee House, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 285 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and 32-inch TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and slippers. Safes, ironing boards, and desks are also available.


Property features

Guests of Hotel Royal Kuala Lumpur have access to an indoor pool, a fitness center, and free WiFi in public areas. Transportation is made easy with limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 7 meeting rooms, a business center, and free newspapers.

Room options

Executive Room, 1 Double or 2 Single Beds

Full 1 | Twin 2 | Sleeps 3

Family Room

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

50% of guests recommend this hotel

Total of 686 reviews