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Hotel Royal Kuala Lumpur

3.5 out of 5.0

Recent guest reviews

What's good: near the train station & the malls. Great for shopping. What's bad: the hotel itself. Sink hole in shower blocked despite getting fixed. THREE times. Didn't get a change of room despite pointing this out. Noise of neighbors not managed too. Floor corridor was like some kampong festivities. Noisy and front desk did nothing. Lift probably needs repair. Slow to arrive. I. Could have done the stairs.

Stayed here for 2 nights in March. Lovely hotel, worth paying extra for a superior room so we were able to check out at 3pm. Staff were friendly and helpful. Room was very comfortable and clean. Breakfast was delicious and a good selection of foods. Hotel was very central to explore Kuala Lumpur. Would stay here again if I were to ever visit Kuala Lumpur.

The location for this hotel is just great. it's just 2 minute walk from the Bukit Bintang Monorail and 5 minute walk from pavilion. All the malls is just around you. We stayed this hotel 2 times, 2 times we request for king bed but end up with a twin bed. We found a currency exchange resit under our bed from previous guest. The swimming pool is just too cold. Takes almost 30minutes to get our orange juice when we order a room service.

Good room but could be in a better shape, good service and a good bathroom. Few things like the cold pool, electricityshock from the lamp (which they taped around after request) and the bad ventilation. But otherwise it is near shopping and restaurants.

If you have arrived at KLIA2 and continue with fast train such as MRT to KL Central dont forget taking monorel to bukit bintang station. This hotel very very closed from such station and next to sungei wang plaza. Close to everywhere such as pavilion mall and jalan alor as culiner center in bukit bintang. If you visit KL with family there are connecting room and roofed swimmingpool. But the minus is the menu of breakfast not so various , rather simple.

The hotel is very nice and well situated for Lot 10 and the street food road Jalon Alor. We were on the 19th floor and unfortunately the view was of an apartment block!!! The room was big and so was the bathroom. Most of The staff were very helpful especially for taxis. Hot water for the shower was a problem though. You had to run the shower for about 10 minutes before the water ran luke warm

Hotel room bit outdated, and with a smelly smell when enter the room (room 810). Maybe spry air fresh will improve a bit? But hotel located is a golden location area. Which walking distance to all shopping area etc pavilion, lot 10, sungai weng, berjaya times. For shopper lover this hotel if budget enough for traveler with a good location and also with facilities of local 4 star hotel etc swimming pool, gym. But I think I will pay little bit extra for hotel next door "park royal" is more comfy for my next visit in future.

We stayed for 5 days in this hotel. I got my room at the 8th floor with the lovely view of the town and twin tower. We did a lot of shopping as the hotel is surrounded by different mall and store. It is centrally located with good restaurants around.

Hotel is located in the heart of Bukit Bintang, next door to Lot 10 (great food court in basement) and across the road from Sungai Wang. Very good value for money. Room is spacious and has all amenities needed. Only small gripe is that the water from the shower in the morning of 20th March was only lukewarm. It was nice and hot at other times. Housekeeping left a damp rag on the sofa. Oversight, I am sure. Other than that small hiccup, the service was good.

I stayed here to be near a conference held at Lot 10. I was really glad to have been booked into a refurbished room. As my previous stay was really quite disappointing. The room was a nice size for 2 people, though my roommate & I would have preferred 2 beds, as requested. On the 17th floor, we had a nice view of the city & sky -- I'm not a fan of KL's skyline, in its disorganized city planning. The bathroom was also a nice size and everything worked well. They need to install more reachable clothing hooks though! One complaint I have of the housekeeping was the bedlinen. After the cleaning service, we found a pillowcase with black stains. They were quite swift to replace upon our request, but one of the two pillowcases they brought also had a black stain on it. The breakfast buffet is ok. My suggestion when ordering eggs from the egg station is to order sunny-side-up eggs, as the omelettes look like they were made with powdered egg-mix, rather than real eggs. The sunny-side-up eggs I received on the first day were actually cold & over-medium. If you're not in a hurry, you can instruct them -- with a smile -- to make a fresh one. Curbside service is somewhat inattentive, as gossiping among themselves seems to be in their job description. And ladies, open your own doors. Overall, a satisfactory stay, as long as I'm feeling gracious & forgiving.

Jln Walter Grenier Kuala Lumpur

Located in Bukit Bintang within a short walk of Pavilion Kuala Lumpur, Hotel Royal Kuala Lumpur is within a mile (2 km) of other popular sights such as Petronas Twin Towers. This 3.5-star hotel has 285 rooms and welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. It's in central Kampong Dollah and also close to Petaling Street and Merdeka Square.


Dining

Enjoy a leisurely bite to eat at Makan Makan Coffee House, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with 24-hour room service. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

All 285 air-conditioned rooms provide minibars, coffee makers, and free bottled water. Guests can expect free WiFi and 32-inch TVs with satellite channels. Bathrooms offer hair dryers, free toiletries, and slippers. Safes, ironing boards, and desks are also available.


Property features

Guests of Hotel Royal Kuala Lumpur have access to an indoor pool, a fitness center, and free WiFi in public areas. Transportation is made easy with limo/town car service. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include 7 meeting rooms, a business center, and free newspapers.

Room options

Executive Room

Full 1 | Twin 2 | Sleeps 2

Family Room

Full 1 | Sleeps 3

Deluxe Room (Ramadhan Special)

Full 1 | Twin 2 | Sleeps 2

Executive Room (Ramadhan Special)

Full 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

50% of guests recommend this hotel

Total of 703 reviews