citizenM Kuala Lumpur Bukit Bintang

4.0 star property
Belle Époque hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

Photo gallery for citizenM Kuala Lumpur Bukit Bintang

Building design
Lobby sitting area
King Room | Premium bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast (MYR 55 per person)
Lobby sitting area

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

View in a map
128 Jalan Pudu, Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪10 min walk‬
  • Place, Pavilion Kuala Lumpur
    ‪15 min walk‬
  • Place, Petronas Twin Towers
    ‪2 min drive‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

King Room

9.2 out of 10
Wonderful
(62 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Kuala Lumpur

Located in Bukit Bintang, citizenM Kuala Lumpur Bukit Bintang is a leisurely stroll from popular sights such as Berjaya Times Square and Jalan Alor. This 175-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Berjaya Times Square - 10 min walk - 0.6 miles
  • Kuala Lumpur Tower - 12 min walk - 0.7 miles
  • Pavilion Kuala Lumpur - 15 min walk - 0.8 miles
  • Petronas Twin Towers - 2 min drive - 1.0 mile
  • KLCC Park - 3 min drive - 1.5 miles

Getting around

  • Kuala Lumpur Masjid Jamek Station - 13 min walk
  • Imbi Station - 13 min walk
  • Kuala Lumpur International Airport (KUL) - 46 min drive

Restaurants

  • ‪Just Fruits Neighbourhood Market - ‬3 min walk
  • ‪Bröom at Bukit Bintang - ‬7 min walk
  • ‪Jamaica Blue - ‬2 min walk
  • ‪Jiak Kopi - ‬2 min walk
  • ‪Pizzeria Dihyang - ‬3 min walk

About this property

citizenM Kuala Lumpur Bukit Bintang

Belle Époque hotel with a 24-hour business center and a 24-hour front desk
Guests of citizenM Kuala Lumpur Bukit Bintang enjoy access to free WiFi in public areas, a 24-hour business center, and coffee in a common area. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include express check-in, express check-out, and a water dispenser.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hydromassage showers, hair dryers, and free toiletries. IPads, iPod docks, and refrigerators are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 55 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Belle Époque architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • iPad
  • iPod dock

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MYR 100
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 100
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's CitizenM mobile app before check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 55 per person
  • Early check-in fee: MYR 100 (subject to availability)
  • Late check-out fee: MYR 100 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Sky Express
Hotel Sky Express Bukit Bintang
Sky Bukit Bintang
Sky Express Bukit Bintang
Sky Express Bukit Bintang Kuala Lumpur
Sky Express Hotel
citizenM Kuala Lumpur Bukit Bintang Hotel
Sky Express Hotel Bukit Bintang Kuala Lumpur
Sky Hotel Express
Sky Hotel Express Bukit Bintang
citizenM Kuala Lumpur Bukit B
citizenM Kuala Lumpur Bukit Bintang Hotel
citizenM Kuala Lumpur Bukit Bintang Kuala Lumpur
citizenM Kuala Lumpur Bukit Bintang Hotel Kuala Lumpur

Frequently asked questions

Is a free cancellation option available at citizenM Kuala Lumpur Bukit Bintang?

CitizenM Kuala Lumpur Bukit Bintang offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at citizenM Kuala Lumpur Bukit Bintang?

As of Oct 23, 2025, prices found for a 1-night stay for 2 adults at citizenM Kuala Lumpur Bukit Bintang on Nov 2, 2025 start from $54.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near citizenM Kuala Lumpur Bukit Bintang?

This hotel is situated in Bukit Bintang within a short 15-minute walk of Berjaya Times Square and also 17 minutes on foot from Pavilion Kuala Lumpur. You'll also find Jalan Alor and Petaling Street less than a mile away.

Will I be able to park at citizenM Kuala Lumpur Bukit Bintang?

Yes, self parking is offered for free at the hotel.

Does citizenM Kuala Lumpur Bukit Bintang have a casino?

No, citizenM Kuala Lumpur Bukit Bintang doesn't have a casino.

Is there an indoor pool at citizenM Kuala Lumpur Bukit Bintang?

No, there is no indoor pool at this hotel.

What do couples enjoy most about citizenM Kuala Lumpur Bukit Bintang?

Couples staying at this hotel will appreciate amenities like premium bedding and a hydromassage showerhead as well as a bar.

Does citizenM Kuala Lumpur Bukit Bintang have a hot tub?

No, there isn't a spa tub at this hotel.

Does citizenM Kuala Lumpur Bukit Bintang feature a restaurant that includes a breakfast menu?

Yes, citizenM Kuala Lumpur Bukit Bintang serves buffet breakfast for a surcharge each morning at canteenM.

Does citizenM Kuala Lumpur Bukit Bintang allow pets to stay free of charge?

No, pets aren't allowed at citizenM Kuala Lumpur Bukit Bintang though service animals are welcome.

Does citizenM Kuala Lumpur Bukit Bintang have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to citizenM Kuala Lumpur Bukit Bintang?

The closest major airport to citizenM Kuala Lumpur Bukit Bintang is Subang (SZB-Sultan Abdul Aziz Shah), which is 16.2 mi away (34 minutes by car). Another top airport is Kuala Lumpur International Airport (KUL), which is around 27 mi away.

Can I book a room with a balcony at citizenM Kuala Lumpur Bukit Bintang?

No, there aren't any guestrooms with balconies at citizenM Kuala Lumpur Bukit Bintang.

Reviews

citizenM Kuala Lumpur Bukit Bintang Reviews

9.6

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 408 out of 508 reviews
Rating 8 - Good. 75 out of 508 reviews
Rating 6 - Okay. 17 out of 508 reviews
Rating 4 - Poor. 5 out of 508 reviews
Rating 2 - Terrible. 3 out of 508 reviews

Reviews

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did the trick very nicely. Very friendly staff. Convenient and cheap breakfast - great coffee. Well located. Comfortable beds.
Stayed 6 nights in Jul 2025

10/10 Excellent

Gadeen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A place that really prioritizes sleep hygiene and is very comfortable
Stayed 7 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

NICK

Stayed 4 nights in Jul 2025

10/10 Excellent

Hanako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is awesome! The famous Jalan Alor food street is just a couple-of-minute walk away and everything in Bukit Bintang area is walkable, yet the area around the hotel is not busy. I loved the convenience and how clean, comfortable, and modern the hotel was. Food was pretty good and cheap, staff was friendly and very helpful, and the room was pretty and cosy. This accommodation is definitely good value for money!
Stayed 2 nights in Jun 2025

10/10 Excellent

Ricardo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you book this hotel, you're booking a whole experience. Not just a room. I wish to come back and stay for a long period of time. It's easy call this hotel your home away from home
Be a traveler not a tourist
Stayed 2 nights in Jun 2025

10/10 Excellent

Jojo Soh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel at KL

Amazing and friendly staff welcoming us and also guide us on checkin. Hotel comfortable and at great location near night marker, shopping, massage and aubway
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable bed and shower. Friendly, helpful staff. Located close to night market.
Stayed 1 night in Jun 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED IT
Stayed 4 nights in Jun 2025

8/10 Good

Syed

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were attentive and the location was great.
Stayed 7 nights in Jun 2025

10/10 Excellent

Abdulkadir

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Although tiny rooms but felt spacious with many places to put and hide your stuff like under the bed. Very clean and the breakfast was more than enough. I very much liked the iPad control of everything. Easy to use. The curtains are controlled by the iPad as well in addition to the switch/buttons. Nice view. Very close to Jalan Alor Food Street and Pavilion shppoing center. Lot of nearby food, coffee, and shopping options. My go to place when in KL
Stayed 2 nights in Jun 2025

8/10 Good

Pierre, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Close to attractions, and hop on, hop off bus stop. Excellent value for money.
Stayed 3 nights in Jun 2025

10/10 Excellent

Ray Gerard, La Grange

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and efficient design. Location ideal for our purposes and needs. Will definitely stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

Gerry, Lahaina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and property were exceptional.. Kesh went out of his way everyday to make sure I was taken care of.. this property is absolutely the best!!!
Stayed 3 nights in May 2025

10/10 Excellent

Isobel

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Expedia is the worst. Book direct!!! Great hotel and much cheaper direct.
Stayed 1 night in May 2025

10/10 Excellent

Rachel-Audrey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am never disappointed when I stay in a citizen M. It has everything you need for a short stay, the most comfortable bed, the easiest check in, excellent pillows, cafe on the premises. Just excellent value and friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

probal, Scarborough

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My #1 Hotel Choice in Kuala Lumpur

We had a wonderful stay! We love the cosy and homey room, the view of KL and Twin Towers behind our bed, the smart home functions from the iPad, and last but not least the “rainfall” in the shower! The hotel has convenience stores at its ground floor, and nearby is the buzzing Jalan Alor food street. The staff were very friendly and attentive to your queries.
Stayed 3 nights in May 2025

10/10 Excellent

NICK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Jimmy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Light in the bathroom
Stayed 6 nights in May 2025