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The Kowloon Hotel

4.0 out of 5.0

Recent guest reviews

Great location (walking distance to ferry, MTR, the Space Museum, and the Cultural Centre). Shopping, restaurants.

Great location but hotel was so so. My room was right across the hall from the maids area so a little loud but not unbearable not sure why but the toilet was always yellow like it was just used. Bar and restaurant lacking but nice with staff that tried hard worked hard but just a miss.

The WiFi was very patchy & unreliable & slow, when working. A real negative it one has important business to tend to.

Good, well-kempt hotel in the Kowloon district with easy access to nearly everything. Red line train can be accessed without even going outside. Room was very small and bit disappointing, but didn't spend much time in the room anyways, so it was alright.

Great location, small rooms and staff are not going out of their way for you

This hotel is very convenient to all personal and business needs.

I arrived on the K2 transit bus from Kowloon station and check in was quite efficient and quick. The receptionist was very friendly and professional and explained everything I needed. The Room requires some updating with an old style TV and PPV movies rather than the free cable tv. I was able to stream sports on my tablet without interruption, so the wifi is amazing.

Very good experience. Comfortable room and clean. Hotel staff are courteous and helpful. We arrived Hong Kong at 2.00 AM but hotel staff were readily available to help us. Room was clean, fresh and the bed were made and mattress and pillows were perfect for us to sleep

Hotel is accessible to everything. Room is clean bed not too comfy a bit hard , toilet is clean but with some smell around the toilet and outside the toilet where there is carpet, carpet is old has to be clean well or change.

location is good to move around HK and around town and value for money

My experiences could be better with this central location hotel. The bed headboard are worn, the window are not clean so you can not have a good view. No luggage stand even the room is big enough. Tv is tiny. Need major upgrade. Staffs are not friendly compared with all the hotels I stayed in last two weeks from Tokyo, Kyoto, Hiroshima to Taipei even I have paid more for this hotel.

Very small room for a petite asian .Close to the cultural center.We had a nice stay.a pick up spot for tours.convenient.

Very convenient location, close to everything. Rooms are tiny for the price, but it is typical of HK hotels.

I have stayed at this hotel many times because of the location. Rooms were remolded 5 years ago, but they are gettign a little worn. Its clean, but very small. I would not recommend to taller people.

Great location. Right in the middle of Kowloon. Shuttle bus topped in front of hotel for the train to the airport. Very convenient. Staff very willing to help with any question.

Staff - friendly, helpful and multi-lingual. Room - very, very small. We had to take turns to even walk around (This is NOT an exaggeration. ) The room is too small for even a mini-refrigerator. The television is at most 19". There is no bureau in which to place your clothing. There is a narrow closet for hanging clothes. Everything about our accommodations was very compact. Fortunately I am only 5 feet and 8 inches tall. We met some taller Americans who would have had trouble standing erect in the shower and who would certainly have needed to dodge the smoke detectors near the elevators. Internet service is not included with the room. You must purchase this for 140 HKD per night. (I paid 280 HKD cash on check in.) An added insult is that you are permitted only two devices. You will have to sign back in each day. (On the second day, my wife chose to sign in with her telephone instead of the tablet she used on day one.) When we checked out, the cashier wanted yet another 280 HKD. She explained that I connected more than two devices. Wow! If they track this so closely, they already knew I used only two devices each day. I refused to pay. In the end, she relented and removed the charge. I had no problem with her. She was merely adhering to management expectations. It was a very quiet and polite disagreement. I felt I followed their rules as explained to me and simply refused the charge. The location is excellent for seeing Kowloon.

Kowloon Hotel has excellent location in Tsim Sha Tsui with entrance to the Metro just off the lobby. Rooms are small even by Hong Kong standards but they have refrigerators, good temperature control and extremely helpful concierge staff. Some of our group paid an extra $100/night for Club Level which included slightly larger rooms, fancier toiletries, free wifi, free breakfast, afternoon tea, cocktail hour and all day refreshments. If not included with room, internet access is $20 US for 24 hrs.

The location was certainly convenient right next to the MRT, but the room (at 20 sq. meters) was too small for comfort. The view was also completely useless. Hotel staff was gracious though.

location is very good!!! near metro station. and clean and good staff!! but room is very small. but not bad!!! if you safe money you can choice this hotel. but no more 2day night

19-21 Nathan Road Kowloon

Hotel highlights

  • Steps from Victoria Harbour and Hong Kong Space Museum
  • Free WiFi and wired Internet in rooms
  • Onsite dining
  • Fitness center

Located in Tsim Sha Tsui, The Kowloon Hotel is next to popular attractions like Victoria Harbour and Hong Kong Space Museum. This 736-room, 4-star hotel has 3 restaurants along with conveniences like free in-room WiFi and a fitness center.


Dining

Enjoy dining at Coffee Corner, one of 3 onsite restaurants. Satisfy your hunger without leaving your room with room service, or quench your thirst with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

An LCD TV comes with satellite channels and pay movies, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, and slippers. Other standard amenities include a coffee maker, a safe, and a phone.


Property features

The Kowloon Hotel offers a fitness center, a meeting room, and a business center. For transportation, you can make use of an airport shuttle at scheduled times for HKD 140 per person one way, as well as limo/town car service. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include coffee/tea in a common area, express check-in, and express check-out.

Room options

Club Superior Room

Full 1 | Sleeps 2

Deluxe Room

Full 1 | Twin 2 | Sleeps 2

Suite

Full 1 | Twin 2 | Sleeps 2

Club Deluxe Room

Full 1 | Twin 2 | Sleeps 2

Guest reviews for The Kowloon Hotel

Everyone (17) Couples (19) Business (21) Family (8) Other (10) Friends (5)
5
Everyone

By on Apr 6, 2019

5
Everyone

Great location (walking distance to ferry, MTR, the Space Museum, and the Cultural Centre). Shopping, restaurants.

By on Feb 1, 2019

4
Everyone

Great location but hotel was so so. My room was right across the hall from the maids area so a little loud but not unbearable not sure why but the toilet was always yellow like it was just used. Bar and restaurant lacking but nice with staff that tried hard worked hard but just a miss.

By on Dec 3, 2018

Review comment responded on Dec 11, 2018

Dear Guest, Thank you for staying with us at The Kowloon Hotel, and thank you for taking the time to share your experience with us. Regarding the toilet issue, we will certainly pass your review to the concerned department for further review. Thank you for highlighting the service of our restaurants. Thank you again for your review which helps us continues to improve our product and service. We look forward to welcoming you back on your future visits to Hong Kong. Best wishes, The Kowloon Hotel Management

3
Everyone

The WiFi was very patchy & unreliable & slow, when working. A real negative it one has important business to tend to.

By on Nov 9, 2018

3
Everyone

Good, well-kempt hotel in the Kowloon district with easy access to nearly everything. Red line train can be accessed without even going outside. Room was very small and bit disappointing, but didn't spend much time in the room anyways, so it was alright.

By on Aug 14, 2018

Review comment responded on Aug 21, 2018

Dear Guest, Thank you for staying with us at The Kowloon Hotel. Our location does offer guests easy access to shopping, transportation as well as nearby dining outlets and tourist spots, we are also directly connected to MTR Tsimshatsui Station and especially glad that you can benefit from our central location. We look forward to welcoming you back on your future visits to Hong Kong. Best wishes, The Kowloon Hotel Management

3

nice hotel

Everyone

Great location, small rooms and staff are not going out of their way for you

By on Jul 28, 2018

5
Everyone

This hotel is very convenient to all personal and business needs.

By on Jul 13, 2018

4

central location

Everyone

I arrived on the K2 transit bus from Kowloon station and check in was quite efficient and quick. The receptionist was very friendly and professional and explained everything I needed. The Room requires some updating with an old style TV and PPV movies rather than the free cable tv. I was able to stream sports on my tablet without interruption, so the wifi is amazing.

By , from Australia on Jun 11, 2018

Review comment responded on Jun 26, 2018

Dear Brett, Thank you for staying with us at The Kowloon Hotel. I am elated to hear that you enjoyed our hospitality. Your feedback is much appreciated as it helps us to improve upon our service and product. We will definitely review with management for improvement in the future. Thank you again for sharing this with us. We look forward to welcoming you back on your future visits to Hong Kong. Best wishes, The Kowloon Hotel Management

4

nice room and quiet

Everyone

Very good experience. Comfortable room and clean. Hotel staff are courteous and helpful. We arrived Hong Kong at 2.00 AM but hotel staff were readily available to help us. Room was clean, fresh and the bed were made and mattress and pillows were perfect for us to sleep

By on Apr 11, 2018

Review comment responded on Apr 18, 2018

Dear Guest, Thank you for staying with us at The Kowloon Hotel. We are pleased to know that you enjoyed your recent stay with us. It was our pleasure taking care of you and we are more than delighted to receive you positive feedback. Your kind words are the best reward to us all. Please do join us again. We are hoping to welcome you back in the nearest future! Best wishes, The Kowloon Hotel Management

4

hotel near to everything

Everyone

Hotel is accessible to everything. Room is clean bed not too comfy a bit hard , toilet is clean but with some smell around the toilet and outside the toilet where there is carpet, carpet is old has to be clean well or change.

By , from new jersey on Feb 28, 2018

Review comment responded on Mar 6, 2018

Dear Teresa, Thank you for staying with us at The Kowloon Hotel. Our Guest Services Team is always happy to provide extra toppers if you prefer a softer bed as guest satisfaction is always one of our top priorities. Regarding the smell issue, kindly provide us with your stay period and room number to mktg.klnh@harbour-plaza.com. We will investigate as soon as possible. Meanwhile, our housekeeping has been reminded and will ensure proper cleaning procedures are adhered to at all times. We will continue working on the issue you addressed. Thank you for your feedback as it helps us to improve upon our service and product. We look forward to welcoming you back in the near future! Best wishes, The Kowloon Hotel Management

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.