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Recent guest reviews

Liked the size of rooms and the location. Price good too.

Nothing great here. Room is overpriced. Good location but thats about it.

Location is good for key shopping - hotel is aging -

dirty room, bad service, and no hot water. Please don't let this hotel ruin your vacation

Wonderful location for star ferries to wanchai and central. Breakfast is very good, and in my personal opinion, dimsums are even better than crystal jade's.

The hotel is located close to the ferry, train, bus stations and malls. The breakfast was a bit expensive considering that the food variety was not even good. Pointed for a bowl of noodle soup tomthe chef and watched him use his bare hands tomget a scoop of noodles and vegetables-did not even use gloves or tongs. I ended up not eating the noodle soup. Some staff also do not speak or understand English, they had to point us to a staff who can help us. The hotel and rooms were clean. Compared to other hotels that we used, Marco Polo needs some updating.

Got a great deal on a club-level room. Talk about an amazing experience! The service was excellent. Food, drinks, everything was done at a high-caliber level. Add to that a great staff and wonderful location. We would return without a doubt. They catered to our every need. Club level is quiet, and perfect for those traveling without kids.

I don't like this hotel. The room smells of cigarettes smoking badly! Luckily we stayed only for one night The only thing good is the location which is close to the Cruise Terminal any shopping are

This hotel gave me a perfect starting point with Access to the city center, shopping, restaurants and transportation. Plus it was a wonderful hotel.

Marco Polo has a great location in the Kowloon shopping region near ferry terminals and other transportation. They also gave me a free cellphone to use during my stay. It was a great way to economically see Hong Kong for the first time.

i have stayed at this location before, good service, good location, good room.

strong smell of perfume throuhout the hotel, as if trying to cover a tobaco smell which sometimes comes through. Unhelpful registration staff. Situated in noisy area of HK. Good breakfast choices.

Overall a pretty nice hotel. The location was perfect because my office is in Jordan, just a quick walk through Kowloon park. Especially enjoyed being so close to the star ferry over to HK island. Cons: The check-in process is extremely inefficient and the business center does not open until I think 8 or 9....They would not open it early at 7.

pretty good so good it is nearby harbour city so sweet

3 Canton Road, Harbour City Kowloon

Hotel highlights

  • Steps from Harbour City and Tsim Sha Tsui Promenade
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Tsim Sha Tsui, Marco Polo Hongkong Hotel is next to popular attractions like Harbour City and Tsim Sha Tsui Promenade. This 665-room, 5-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Kowloon, and also a short walk from Victoria Harbour and Tsim Sha Tsui Star Ferry Pier.


Dining

Enjoy dining at one of 2 onsite restaurants including Cafe Marco, which specializes in international cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11 AM.


Rooms

All 665 recently renovated rooms feature refrigerators, minibars, and coffee makers. LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other standard amenities include safes, phones, and ironing boards.


Property features

Guests of Marco Polo Hongkong Hotel have access to an outdoor pool, a fitness center, and free WiFi in public areas. Transportation is made easy with limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this luxury hotel include conference space, a business center, and a computer station.

Room options

Superior Room

1 Queen Bed | 2 Twin Beds | Sleeps 3

Deluxe Room

1 Queen Bed | 2 Twin Beds | Sleeps 3

Harbour View Room

1 King Bed | 1 Queen Bed | Sleeps 3

Continental Deluxe Room

1 King Bed | 1 Queen Bed | Sleeps 3

Guest reviews for Marco Polo Hongkong Hotel

Everyone (6) Couples (3) Business (4) Family (1) Other (1)
3
Family

Liked the size of rooms and the location. Price good too.

By on Dec 18, 2019

Review comment responded on Dec 19, 2019

Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

4
Everyone

By on Nov 27, 2019

Review comment responded on Nov 28, 2019

Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

5
Everyone

By on Oct 7, 2019

Review comment responded on Oct 18, 2019

Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

3
Business Business

Nothing great here. Room is overpriced. Good location but thats about it.

By on Mar 25, 2019

Review comment responded on Mar 27, 2019

Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

3
Everyone

Location is good for key shopping - hotel is aging -

By on Feb 6, 2019

Review comment responded on Feb 8, 2019

Dear Valuable Guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Dalip Singh General Manager Marco Polo Hotels - Hong Kong

1
Everyone

dirty room, bad service, and no hot water. Please don't let this hotel ruin your vacation

By , from Hong Kong on Oct 18, 2018

Review comment responded on Oct 19, 2018

Dear Jackie, Thank you for taking the time to share your experience with us. We sincerely apologize if your overall staying experience fell short of your expectations during your recent visit. Please rest assured that we always strive for improved guest satisfaction and maintain the highest service standard at all times. Once again, please accept our apologies for the shortcomings. We hope we can continue to have your support and we look forward to serving you better in the future. Best regards, Dalip Singh General Manager Marco Polo Hotels – Hong Kong

5

good location and facilities

Everyone

Wonderful location for star ferries to wanchai and central. Breakfast is very good, and in my personal opinion, dimsums are even better than crystal jade's.

By on Dec 18, 2016

Review comment responded on Dec 22, 2016

Dear our valued guest, Thank you for your review. We are glad that you had a pleasant stay at Marco Polo Hongkong Hotel. We look forward to welcoming you again soon! Best regards, Thomas Salg General Manager Marco Polo Hotels - Hong Kong

3

close to central ferry

Everyone

The hotel is located close to the ferry, train, bus stations and malls. The breakfast was a bit expensive considering that the food variety was not even good. Pointed for a bowl of noodle soup tomthe chef and watched him use his bare hands tomget a scoop of noodles and vegetables-did not even use gloves or tongs. I ended up not eating the noodle soup. Some staff also do not speak or understand English, they had to point us to a staff who can help us. The hotel and rooms were clean. Compared to other hotels that we used, Marco Polo needs some updating.

By on Aug 26, 2016

5

amazing club-level experience!

Couples

Got a great deal on a club-level room. Talk about an amazing experience! The service was excellent. Food, drinks, everything was done at a high-caliber level. Add to that a great staff and wonderful location. We would return without a doubt. They catered to our every need. Club level is quiet, and perfect for those traveling without kids.

By on Jan 24, 2016

3

pre cruise stop

Couples

I don't like this hotel. The room smells of cigarettes smoking badly! Luckily we stayed only for one night The only thing good is the location which is close to the Cruise Terminal any shopping are

By on Dec 18, 2015

Marco Polo Hongkong Hotel

3 Canton Road, Harbour City, Kowloon,
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