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Recent guest reviews

Beautiful hotel with great staff, but I found the location a bit inconvenient.

I've stayed in many hotels, but the Ritz Carlton never fails to disappoint, and the same goes to this location in Hong Kong. The service was absolutely amazing, and the views are extraordinary. The Ritz Carlton Hong Kong is inside the tallest building in Hong Kong, every room has views of the city, mountain, and Victoria Harbour. The bathroom features a gorgeous rainforest shower and jacuzzi tub with a flatscreen tv for your viewing pleasure. The room was a great size for 2 people, our family could not stop marveling at the room, the decor, and the views, All the staff was extremely helpful, courteous, and went the extra mile to make our stay memorable. Given the opportunity to return to HK, I will stay here again. The only issue I had was our room 109-09 smelled of mold. HK is a humid and damp area, we addressed it with Housekeeping, and they offered to bring in a humdifier, air circulator, and even change rooms during our 2 night stay. We were on a 8 day trip to Asia so it was difficult to unpack and repack to move to another room.

Intl. Commerce Centre, 1 Austin Rd West Kowloon

Hotel highlights

  • Steps from International Commerce Centre and Sky 100
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Yau Ma Tei, The Ritz Carlton Hong Kong is next to popular attractions like International Commerce Centre and Sky 100. This 312-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Kowloon and also close to Victoria Harbour and Kowloon Bay.


Dining

Get your fill of Italian cuisine for lunch, or dinner at Tosca, one of 4 onsite restaurants, or enjoy the ocean views at Tin Lung Heen. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.


Rooms

All 312 soundproofed accommodations feature sitting areas. Guests can expect to find free WiFi and 42-inch LCD TVs with cable channels and DVD players. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other standard amenities include iPod docks, refrigerators, and minibars.


Property features

Guests of The Ritz Carlton Hong Kong enjoy a full-service spa, a nightclub, and an indoor pool. Valet parking is HKD 700 per day if you plan to drive, or hop aboard the airport shuttle (available 24 hours) for HKD 2440 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include a fitness center, a sauna, and a rooftop terrace.

Room options

Grand Room, 1 King Bed, Non Smoking (Club Level)

1 King Bed | Sleeps 3

Club Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 3

Club Suite, 1 Double Bed, Non Smoking, View (Ritz-Carlton, Club Level)

1 Double Bed | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking, View (Victoria Harbour)

1 King Bed | Sleeps 3

Guest reviews for The Ritz Carlton Hong Kong

Everyone (2) Couples (1)
5
Everyone

By on Feb 27, 2019

Review comment responded on Apr 3, 2019

Dear Guest, Thank you very much for your lovely review. I am thrilled to know that you had a great experience at our hotel. Our Ladies and Gentlemen adore any opportunity we have to make your stay memorable, and we strive to exceed your expectations on your next visit. We hope to have the pleasure of welcoming you back next time. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong

4
Couples

Beautiful hotel with great staff, but I found the location a bit inconvenient.

By on Nov 18, 2017

Review comment responded on Nov 22, 2017

Dear Guest, Thank you very much for your positive review. I am pleased to hear our Ladies and Gentlemen were able to curate an amazing impression on you during your stay with us at The Ritz-Carlton, Hong Kong. The Ritz-Carlton is a place where the genuine care and comfort of our guests is our highest mission. We hope to have the pleasure of welcoming you back again soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong

4

extraordinary experience

Everyone

I've stayed in many hotels, but the Ritz Carlton never fails to disappoint, and the same goes to this location in Hong Kong. The service was absolutely amazing, and the views are extraordinary. The Ritz Carlton Hong Kong is inside the tallest building in Hong Kong, every room has views of the city, mountain, and Victoria Harbour. The bathroom features a gorgeous rainforest shower and jacuzzi tub with a flatscreen tv for your viewing pleasure. The room was a great size for 2 people, our family could not stop marveling at the room, the decor, and the views, All the staff was extremely helpful, courteous, and went the extra mile to make our stay memorable. Given the opportunity to return to HK, I will stay here again. The only issue I had was our room 109-09 smelled of mold. HK is a humid and damp area, we addressed it with Housekeeping, and they offered to bring in a humdifier, air circulator, and even change rooms during our 2 night stay. We were on a 8 day trip to Asia so it was difficult to unpack and repack to move to another room.

By , from Chicago on Dec 20, 2016

Review comment responded on Dec 22, 2016

Dear Bessie, Thank you very much for your generous review. I am delighted to hear that you enjoyed your Ritz-Carlton experience at the highest hotel in the world. Our Ladies and Gentlemen are proud of the stunning views of the Hong Kong skyline as well as the genuine care and comfort we delivered to our guests. However, I would like to extend a sincere apology for the unpleasant smell in your room. Rest assured that I have shared this with the Housekeeping team and would further explore the opportunity for improvement. Please do take the opportunity to explore more of what our hotel has to offer on your next visit. We look forward to welcoming you back soon. Yours Sincerely, Pierre Perusset General Manager The Ritz-Carlton, Hong Kong

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