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Sheraton Hong Kong Hotel & Towers

5.0 star property
Central Kowloon hotel connected to a shopping center, steps from Hong Kong Museum of Art

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Photo gallery for Sheraton Hong Kong Hotel & Towers

2 bars/lounges
Exterior
Suite, 1 Bedroom | Living room | 40-inch flat-screen TV with cable channels, TV, pay movies
Lobby
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Parking available
  • Breakfast available
  • Room service

Explore the area

View in a map
20 Nathan Road, Tsim Sha Tsui, Kowloon
  • Place, Tsim Sha Tsui Promenade
    ‪1 min walk‬
  • Place, Hong Kong Museum of Art
    ‪2 min walk‬
  • Place, Harbour City
    ‪5 min walk‬
  • Airport, Hong Kong (HKG-Hong Kong Intl.)
    ‪29 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 King Bed

8.6 out of 10
Excellent
(23 reviews)
  • 290 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

9.0 out of 10
Wonderful
(14 reviews)
  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Room, 1 King Bed

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Room, 2 Twin Beds | Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 2 Twin Beds

8.2 out of 10
Very good
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout drapes

Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

View from room

Club Suite, 1 Bedroom

  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, in-room safe, laptop workspace, blackout drapes

Club Suite, 1 Bedroom

  • 550 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Harbor View

View from room

Club Suite, 1 Bedroom, Harbor View

  • 570 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Harbor View

View from room

Room, 2 Twin Beds, Harbor View

9.8 out of 10
Exceptional
(10 reviews)
  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

8.0 out of 10
Very good
(1 review)
  • 375 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | View from property

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Room, 2 Twin Beds, Harbor View

View from room

Club Room, 2 Twin Beds, Harbor View

  • 375 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Premium bedding, in-room safe, laptop workspace, blackout drapes

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 206 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Club Room, 1 King Bed, Harbor View

View from room

Club Room, 1 King Bed, Harbor View

10.0 out of 10
Exceptional
(1 review)
  • 320 sq ft
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Harbor View

View from room

Room, 2 Twin Beds, Harbor View

7.4 out of 10
Good
(3 reviews)
  • 377 sq ft
  • Harbor view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Premium bedding, in-room safe, laptop workspace, blackout drapes

Junior Suite, 1 Bedroom

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, City View

City view

Room, 1 King Bed, City View

8.0 out of 10
Very good
(6 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, City View

City view

Room, 2 Twin Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

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About the neighborhood

Kowloon

Located in Tsim Sha Tsui, Sheraton Hong Kong Hotel & Towers is adjacent to Hong Kong Museum of Art and within a 15-minute walk of popular sights like Victoria Harbour. This 782-room hotel has conveniences like 6 restaurants, an outdoor pool, and free in-room WiFi. It's connected to a shopping center in central Kowloon and also close to Lan Kwai Fong and Hong Kong Convention and Exhibition Centre.

What's nearby

  • Tsim Sha Tsui Promenade - 1 min walk - 0.0 miles
  • Hong Kong Museum of Art - 2 min walk - 0.1 miles
  • 1881 Heritage - 3 min walk - 0.2 miles
  • K11 Art Mall - 3 min walk - 0.2 miles
  • Harbour City - 5 min walk - 0.3 miles

Getting around

  • Hong Kong East Tsim Sha Tsui Station - 3 min walk
  • Whampoa Station - 3 min drive
  • Hong Kong International Airport (HKG) - 31 min drive

Restaurants

  • ‪Omotesando Koffee - ‬2 min walk
  • ‪Five Guys - ‬3 min walk
  • ‪Yung’s Bistro - ‬2 min walk
  • ‪Sky Lounge 視佳廊 - ‬1 min walk
  • ‪Imasa 今佐日本料理 - ‬2 min walk

About this property

Sheraton Hong Kong Hotel & Towers

Central Kowloon hotel connected to a shopping center, steps from Hong Kong Museum of Art
Guests of Sheraton Hong Kong Hotel & Towers have access to an outdoor pool, a gym, and a sauna. Valet parking is available for HKD 1920 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and conference space.
40-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free newspapers are also standard. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Valet parking on site (HKD 1,920 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; HKD 275 for adults and HKD 138 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Celestial Court
  • Oyster & Wine Bar
  • Sky Lounge
  • The Café
  • Unkai

Things to do

  • Fitness classes
  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 15,043 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Height-adjustable showerhead
  • Lever door handles
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 5 2026 to January 16 2026 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children 1 year old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for HKD 339.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: HKD 1000.00 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately HKD 275.00 for adults and HKD 138.00 for children
  • Valet parking fee: HKD 1920 per day
  • Rollaway bed fee: HKD 339.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay, Apple Pay, and WeChat Pay
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay, Apple Pay, and WeChat Pay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector and a deadbolt lock.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sheraton Hong Kong Hotel & Towers
Sheraton Hong Kong Towers
Sheraton Hotel Hong Kong Towers
Sheraton Hong Kong Hotel Towers Kowloon
Sheraton Hong Kong Hotel Towers
Sheraton Hong Kong Towers Kowloon
Sheraton Hong Kong & Towers
Sheraton Hong Kong Hotel & Towers Hotel
Sheraton Hong Kong Hotel & Towers Kowloon
Sheraton Hong Kong Hotel & Towers Hotel Kowloon

Frequently asked questions

Is a free cancellation option available at Sheraton Hong Kong Hotel & Towers?

Sheraton Hong Kong Hotel & Towers offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Hong Kong Hotel & Towers?

As of Dec 10, 2025, prices found for a 1-night stay for 2 adults at Sheraton Hong Kong Hotel & Towers on Jan 9, 2026 start from $196.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Sheraton Hong Kong Hotel & Towers?

This hotel is situated in Tsim Sha Tsui within a short 6-minute walk of Harbour City and also 12 minutes on foot from Victoria Harbour. You'll also find Nathan Road Shopping District and Kowloon Bay within a short drive.

Is parking available on site at Sheraton Hong Kong Hotel & Towers?

Yes, valet parking is offered for HKD 1,920 per day. Though parking is limited, accessible parking is also available.

Does Sheraton Hong Kong Hotel & Towers include a casino?

No, Sheraton Hong Kong Hotel & Towers doesn't have a casino.

Will I find an indoor pool at Sheraton Hong Kong Hotel & Towers?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Note though that pool facilities will be unavailable from January 5 2026 until January 16 2026 (subject to change).

Is Sheraton Hong Kong Hotel & Towers a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and an ocean-view restaurant.

Does Sheraton Hong Kong Hotel & Towers have a hot tub?

Yes, this hotel has a spa tub.

Does Sheraton Hong Kong Hotel & Towers feature a restaurant that includes a breakfast menu?

Yes, Sheraton Hong Kong Hotel & Towers has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Sheraton Hong Kong Hotel & Towers allow pets to stay for free?

No, pets aren't allowed at Sheraton Hong Kong Hotel & Towers.

Does Sheraton Hong Kong Hotel & Towers have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Hong Kong Hotel & Towers?

The closest major airport to Sheraton Hong Kong Hotel & Towers is Hong Kong International Airport (HKG), which is 21.2 mi away (31 minutes by car).

Are there rooms with balconies at Sheraton Hong Kong Hotel & Towers?

No, there aren't any guestrooms with balconies at Sheraton Hong Kong Hotel & Towers.

Does Sheraton Hong Kong Hotel & Towers offer wedding services?

There are wedding services available at Sheraton Hong Kong Hotel & Towers if that's in your vacation plans.

Sheraton Hong Kong Hotel & Towers Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 544 out of 1000 reviews
Rating 8 - Good. 269 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

chia-hui

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Allen

Traveled with family
Disliked: Property conditions & facilities

Not happy

Stayed 1 night in Aug 2025

10/10 Excellent

Kath Leen

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was strategically located opposite Victoria Harbour. We got a harbour view room, which has splendid view. Room was clean and comfortable. Truly an enjoyable stay.
Stayed 1 night in Aug 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. The property needs some updating.
Stayed 2 nights in Jun 2025

8/10 Good

Jennie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tge location is excellent. It is vary close to the train station abd the popular shopping areas. The room is clean and reasonable size. The toiletries/amenities are basic but enough. Overall it is good.
Stayed 7 nights in Aug 2025

10/10 Excellent

Andrew, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliest, warmest welcome we have ever enjoyed. Thank you to the entire team.
Stayed 3 nights in Aug 2025

10/10 Excellent

Isao

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception is good. Requests are full filled. Need door stoppers for rooms connected (used bathtub mat and same after room clean)
Stayed 2 nights in Aug 2025

8/10 Good

Alan

Traveled with family
Liked: Amenities
great location
Stayed 4 nights in Jun 2025

10/10 Excellent

Isao

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good priced value for location and security.
Stayed 1 night in Aug 2025

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff , spacious rooms and walkable to metro stations.
Stayed 1 night in Aug 2025

10/10 Excellent

Sangeon

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Stayed 5 nights in May 2025

10/10 Excellent

Aimee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, very close to metro. And staff is friendly and helpful.
Stayed 1 night in Aug 2025

10/10 Excellent

Siqiong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

2/10 Terrible

Plantier

Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer, Oakland

Stayed 6 nights in Jul 2025

8/10 Good

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Concierge staff were helpful. check in staff a bit rushed. Getting from airport to hotel was not straightforward. I had to do some additional research. Hotel shuttle would be nice. Otherwise, the hotel is centrally located, and easy to get on and off metro.
Stayed 3 nights in Jul 2025

6/10 Okay

Jiping

Stayed 1 night in Jul 2025

10/10 Excellent

Eugene, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location in TST, and to the waterfront. Very helpful lobby concierge.
Stayed 1 night in Jul 2025

8/10 Good

ROGER

Stayed 3 nights in Jul 2025

8/10 Good

chris

Stayed 1 night in Jul 2025

10/10 Excellent

Cinthia

Stayed 1 night in Jul 2025

2/10 Terrible

Guy

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Ming Fai Ivan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location with silent environment
Stayed 1 night in Jul 2025

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