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Recent guest reviews

Found kitten food hidden in closet. Allergic to cats and so I didn’t sleep well all night.

Very friendly, accomadating staff. Rooms are very spacious. No breakfast provided.

Beautiful facility . Was clean, great amenities . Geeat to have laundry facilities on site

I gave the front desk gal $1 cash for water and she charged my credit card $1. Also we put in for a wake up call and she said did it but did not!

Positives: Great mattress, very comfy! Staff was very friendly, helpful, and accommodating Super close to airport, as well as food options Negatives: Shower was not cleaned well, full of someone else’s body hair I booked a king nonsmoking suite and got a queen. Bigger bed would have been desirable but we were only there for one night so i didn’t make a big deal out of it

The suite was very well designed for someone who needs to do their own light cooking and eating in. I did not need that perk but enjoyed my one night stay anyway. The room was spotless and very comfortable. The motel's location was very near the fast food places and very convenient. I didn't take advantage of the full gym workout machines but they were there. I will sure book there again if I am in the area.

I was only in Knoxville for one night, so I didn’t get the chance to interact very much with staff or check out everything the property had to offer, but my one night was very nice. Check-in and check-out were a breeze, and there was no problem with the fact that I had booked through a third party. Despite being near the airport, there wasn’t much noise that I could hear, and the room was clean and pleasant. I will say the door to the bathroom in my room didn’t fit very well into its frame, and did not close all the way. As I was alone and only there for one night, it wasn’t a problem for me, and with renovations seemingly going on in certain parts of the building, it’s possible it was something they intend to address soon. Otherwise I had no problems during my visit, and even had a fairly easy commute into the city the next morning. It was a good choice for someone looking for an affordable stay in the Knoxville area.

This place is suffering from neglect. They placed us in a room that reeked of smoke. We had to start over to get a decent room.Price for the room reflects a complete lack of maintenance of the property. Do not recommend.

It smells of smoke and the beds suck The hotel rooms feel like it hasn’t been cleaned properly in years. The location to the airport in convenient. But stay somewhere else.

Good hotel, good price, good location, great staff

The furniture showed some wear, but was clean and comfortable. The amenities for long-term stay were excellent. It is located so highway noise is negligible. I will stay there again.

Helpful and informative staff. Appreciated the shuttle service from and to the airport. Lots of restaurants within walking distance.

The staff at the hotel were great. They arranged a shuttle for me 4 times and each time the shuttle was prompt and the driver was friendly. The hotel itself was clean but outdated, and even though it was so close to the airport, there was no issue with noise.

The staff was excellent, friendly and very helpful. Check in was quick and easy. The room, over-all was good. It was a non-smoking room but smelled a little smoky when entering the room. The bed and linens smelled fresh and clean. Where the tile met the carpet there was a big run/bump in the carpet. I didn't trip on it but it looked bad and was a potential hazard. I received a 4:45am wake up call that I did not ask for or appreciate. Thankfully I went right back to sleep and slept well. The bed was very comfortable.

Extremely comfortable room with excellent amenities. The desk clerk even came to our room the first night to show us how to operate the television. Very polite and helpful with driving directions. Great Visit.

wonderful stay!! cleanest hotel ever!! Will look for in the future.

Cusick Road Alcoa TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle
  • 24-hour fitness center

Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel places you within a 5-minute drive of Covenant Health and within a 10-minute drive of Fort Loudoun Lake. This 81-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.


Rooms

Guests can expect 32-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Weekly housekeeping is available.


Property features

Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel features a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.

Room options

Studio Suite, 1 King Bed

1 King Bed | Sleeps 2

Studio Suite, 1 Queen Bed

1 Queen Bed | Sleeps 2

Studio Suite, 1 Queen Bed, Accessible (Communication, Mobility Tub)

1 Queen Bed | Sleeps 2

Studio Suite, 2 Double Beds, Accessible (Communication Accessible)

2 Double Beds | Sleeps 4

Guest reviews for Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel

Everyone (10) Couples (6) Business (1) Family (5) Friends (1) Other (2)
3
Family

Found kitten food hidden in closet. Allergic to cats and so I didn’t sleep well all night.

By on Jan 2, 2021

4
Family

Very friendly, accomadating staff. Rooms are very spacious. No breakfast provided.

By , from Estero, FL on Jun 24, 2020

5
Partner Couples Family

Beautiful facility . Was clean, great amenities . Geeat to have laundry facilities on site

By on Mar 7, 2020

Review comment responded on Mar 7, 2020

Thank you for taking the time to complete the survey. We appreciate the feedback.

4
Everyone

By on Jan 2, 2020

5
Everyone

By on Oct 28, 2019

4
Partner Couples

I gave the front desk gal $1 cash for water and she charged my credit card $1. Also we put in for a wake up call and she said did it but did not!

By on Oct 17, 2019

4
Family with small children

Positives: Great mattress, very comfy! Staff was very friendly, helpful, and accommodating Super close to airport, as well as food options Negatives: Shower was not cleaned well, full of someone else’s body hair I booked a king nonsmoking suite and got a queen. Bigger bed would have been desirable but we were only there for one night so i didn’t make a big deal out of it

By on Sep 8, 2019

5
Everyone

By on Sep 1, 2019

5
Business Business

The suite was very well designed for someone who needs to do their own light cooking and eating in. I did not need that perk but enjoyed my one night stay anyway. The room was spotless and very comfortable. The motel's location was very near the fast food places and very convenient. I didn't take advantage of the full gym workout machines but they were there. I will sure book there again if I am in the area.

By on Aug 21, 2019

5
Everyone

By on Aug 17, 2019

Candlewood Suites Knoxville Airport-Alcoa, an IHG Hotel

176 Cusick Road, Alcoa, TN 37701
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