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Recent guest reviews

Positives: Great mattress, very comfy! Staff was very friendly, helpful, and accommodating Super close to airport, as well as food options Negatives: Shower was not cleaned well, full of someone else’s body hair I booked a king nonsmoking suite and got a queen. Bigger bed would have been desirable but we were only there for one night so i didn’t make a big deal out of it

The suite was very well designed for someone who needs to do their own light cooking and eating in. I did not need that perk but enjoyed my one night stay anyway. The room was spotless and very comfortable. The motel's location was very near the fast food places and very convenient. I didn't take advantage of the full gym workout machines but they were there. I will sure book there again if I am in the area.

I was only in Knoxville for one night, so I didn’t get the chance to interact very much with staff or check out everything the property had to offer, but my one night was very nice. Check-in and check-out were a breeze, and there was no problem with the fact that I had booked through a third party. Despite being near the airport, there wasn’t much noise that I could hear, and the room was clean and pleasant. I will say the door to the bathroom in my room didn’t fit very well into its frame, and did not close all the way. As I was alone and only there for one night, it wasn’t a problem for me, and with renovations seemingly going on in certain parts of the building, it’s possible it was something they intend to address soon. Otherwise I had no problems during my visit, and even had a fairly easy commute into the city the next morning. It was a good choice for someone looking for an affordable stay in the Knoxville area.

This place is suffering from neglect. They placed us in a room that reeked of smoke. We had to start over to get a decent room.Price for the room reflects a complete lack of maintenance of the property. Do not recommend.

It smells of smoke and the beds suck The hotel rooms feel like it hasn’t been cleaned properly in years. The location to the airport in convenient. But stay somewhere else.

Good hotel, good price, good location, great staff

The furniture showed some wear, but was clean and comfortable. The amenities for long-term stay were excellent. It is located so highway noise is negligible. I will stay there again.

Helpful and informative staff. Appreciated the shuttle service from and to the airport. Lots of restaurants within walking distance.

The staff at the hotel were great. They arranged a shuttle for me 4 times and each time the shuttle was prompt and the driver was friendly. The hotel itself was clean but outdated, and even though it was so close to the airport, there was no issue with noise.

The staff was excellent, friendly and very helpful. Check in was quick and easy. The room, over-all was good. It was a non-smoking room but smelled a little smoky when entering the room. The bed and linens smelled fresh and clean. Where the tile met the carpet there was a big run/bump in the carpet. I didn't trip on it but it looked bad and was a potential hazard. I received a 4:45am wake up call that I did not ask for or appreciate. Thankfully I went right back to sleep and slept well. The bed was very comfortable.

Extremely comfortable room with excellent amenities. The desk clerk even came to our room the first night to show us how to operate the television. Very polite and helpful with driving directions. Great Visit.

wonderful stay!! cleanest hotel ever!! Will look for in the future.

This is a great place to stay if you are looking for a reasonably priced hotel. Everything looked clean and new. There was a mini kitchen and a full size fridge. This is better than many more expensive hotels. The only small negative was the bed seemed a bit uncomfortable but I think that is a matter of personal taste. I would stay here again.

Very clean and friendly staff. I would stay there again

The staff was more then happy to help me out with any of my needs. The hotel was very close to the airport and there were many dinning options very close.

Polite staff, nice rooms. No problems what so ever. I will use this place again.

Veary clean and well cared for. Nicely appointed room with full size frig and two burner stove. Free shuttle from airport arrived in minutes after I called.

Everything was just great! Comfortable, clean, nice rooms. Wish we could have stayed longer. The only thing I would change would be that they did not offer a continental breakfast. Then it would have been complete.

Cusick Road Alcoa TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle
  • Outdoor pool

Candlewood Suites Knoxville Airport-Alcoa places you next to Fort Loudoun Lake and within a 10-minute drive of Capitol Theatre. This 81-room hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Rooms

Guests can expect to find 32-inch a flat-screen TV with cable channels and a DVD player, along with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a kitchen, a refrigerator, and a microwave. Weekly housekeeping is available.


Property features

Guests staying at Candlewood Suites Knoxville Airport-Alcoa enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a meeting room, a 24-hour business center, and a seasonal outdoor pool.

Room options

Room, 2 Double Beds, Accessible, Non Smoking (HEARING)

Full 2 | Sleeps 4

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Studio Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 2

Guest reviews for Candlewood Suites Knoxville Airport-Alcoa

Everyone (8) Couples (4) Business (1) Family (2) Friends (1) Other (2)
4
Family with small children

Positives: Great mattress, very comfy! Staff was very friendly, helpful, and accommodating Super close to airport, as well as food options Negatives: Shower was not cleaned well, full of someone else’s body hair I booked a king nonsmoking suite and got a queen. Bigger bed would have been desirable but we were only there for one night so i didn’t make a big deal out of it

By on Sep 8, 2019

5
Everyone

By on Sep 1, 2019

5
Business Business Travelers

The suite was very well designed for someone who needs to do their own light cooking and eating in. I did not need that perk but enjoyed my one night stay anyway. The room was spotless and very comfortable. The motel's location was very near the fast food places and very convenient. I didn't take advantage of the full gym workout machines but they were there. I will sure book there again if I am in the area.

By on Aug 21, 2019

5
Everyone

By on Aug 17, 2019

5
Business Business Travelers

I was only in Knoxville for one night, so I didn’t get the chance to interact very much with staff or check out everything the property had to offer, but my one night was very nice. Check-in and check-out were a breeze, and there was no problem with the fact that I had booked through a third party. Despite being near the airport, there wasn’t much noise that I could hear, and the room was clean and pleasant. I will say the door to the bathroom in my room didn’t fit very well into its frame, and did not close all the way. As I was alone and only there for one night, it wasn’t a problem for me, and with renovations seemingly going on in certain parts of the building, it’s possible it was something they intend to address soon. Otherwise I had no problems during my visit, and even had a fairly easy commute into the city the next morning. It was a good choice for someone looking for an affordable stay in the Knoxville area.

By on Jul 31, 2019

2
Families

This place is suffering from neglect. They placed us in a room that reeked of smoke. We had to start over to get a decent room.Price for the room reflects a complete lack of maintenance of the property. Do not recommend.

By on Apr 22, 2019

Review comment responded on May 5, 2019

Hello, Our property is currently under a complete renovation to ensure the satisfaction of our guests. We do apologize that your room had a smoke smell. Unfortunately some people do not follow the rules when it comes to the no smoking policy. We take all precautions to prevent this issue and to get the smell out if it does happen. Over half of our rooms are now brand new. We hope that you will give us another chance in the future. If you have any more concerns please contact the hotel directly.

1
Everyone

It smells of smoke and the beds suck The hotel rooms feel like it hasn’t been cleaned properly in years. The location to the airport in convenient. But stay somewhere else.

By , from Alaska on Nov 18, 2018

Review comment responded on Nov 20, 2018

We are sorry you had a bad stay with us, we hope to improve on these problems. Thank you for your feedback

4
Everyone

Good hotel, good price, good location, great staff

By , from Knoxville, TN on Oct 19, 2018

Review comment responded on Oct 20, 2018

Thank you for your feedback! We appreciate you choosing to stay with us!

5
Everyone

The furniture showed some wear, but was clean and comfortable. The amenities for long-term stay were excellent. It is located so highway noise is negligible. I will stay there again.

By , from Rural Virginia on May 17, 2018

Review comment responded on May 28, 2018

Thank you for your feedback. If I can assist you any further please do not hesitate to contact me directly.

5
Everyone

Helpful and informative staff. Appreciated the shuttle service from and to the airport. Lots of restaurants within walking distance.

By on Mar 1, 2018

Review comment responded on Mar 2, 2018

Thank you so much for the positive feedback!

Candlewood Suites Knoxville Airport-Alcoa

176 Cusick Road, Alcoa, TN 37701
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