Candlewood Suites Knoxville Airport-Alcoa by IHG

2.5 star property
Hotel in Alcoa with airport shuttle service and a 24-hour fitness center

Choose dates to view prices

Photo gallery for Candlewood Suites Knoxville Airport-Alcoa by IHG

Studio Suite, 1 King Bed, Kitchen | 1 bedroom, in-room safe, desk, blackout drapes
BBQ/picnic area
Exterior
Exterior
Full-size fridge, microwave, stovetop, dishwasher

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking available
  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
176 Cusick Road, Alcoa, TN, 37701
  • Maryville College
    ‪9 min drive‬
  • University of Tennessee
    ‪16 min drive‬
  • Neyland Stadium
    ‪18 min drive‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪15 min walk‬

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Room options

Studio Suite, 1 Queen Bed, Kitchen

7.4 out of 10
Good
(6 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Kitchen

9.6 out of 10
Exceptional
(5 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Queen Bed with Sofa bed (Living Area)

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed, Kitchen

8.8 out of 10
Excellent
(6 reviews)
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed, Mobility Accessible, Kitchen (Communications)

  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 373 sq ft
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 2 Double Beds, Accessible, Kitchen (Communication Accessible)

  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications, Mobility)

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Alcoa

Located 3 mi (4.8 km) from Covenant Health, Candlewood Suites Knoxville Airport-Alcoa by IHG is within a 10-minute drive of Fort Loudoun Lake. This 81-room hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Maryville College - 9 min drive - 5.8 miles
  • University of Tennessee - 16 min drive - 12.8 miles
  • Thompson–Boling Arena - 18 min drive - 14.3 miles
  • Neyland Stadium - 18 min drive - 14.3 miles
  • West Town Mall - 21 min drive - 13.4 miles

Getting around

  • McGhee Tyson Airport (TYS) - 5 min drive

Restaurants

  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Ruby Tuesday - ‬4 min drive

About this property

Candlewood Suites Knoxville Airport-Alcoa by IHG

Hotel in Alcoa with airport shuttle service and a 24-hour fitness center
Candlewood Suites Knoxville Airport-Alcoa by IHG features a 24-hour gym, free WiFi in public areas, and conference space. You can take advantage of free parking, along with a free airport shuttle (available on request). The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect 32-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchens, refrigerators, and microwaves are also available. Weekly housekeeping is available.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the fitness facility.

Languages

English, Hindi, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to 11:00 PM on request
  • Free self parking on site
  • Extended parking on site (USD 7 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation (varies based on length of stay)
  • 3 total (80 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 10 kids 1 year old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Extended parking fee: USD 7 per day
  • Pet fee: USD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available during limited hours). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 7:30 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Airport-Alcoa Knoxville
Candlewood Suites Knoxville Airport-Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel Alcoa
Candlewood Suites Knoxville Airport-Alcoa Hotel
Candlewood Suites Knoxville Hotel
Candlewood Suites Knoxville
Candlewood Suites Knoxville Airport Alcoa
Candlewood Suites Knoxville A

Frequently asked questions

Are free cancellation options available at Candlewood Suites Knoxville Airport-Alcoa by IHG?

Candlewood Suites Knoxville Airport-Alcoa by IHG provides free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Candlewood Suites Knoxville Airport-Alcoa by IHG?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites Knoxville Airport-Alcoa by IHG on Jul 5, 2025 start from $116.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Candlewood Suites Knoxville Airport-Alcoa by IHG?

This hotel is located in Alcoa, close to Fort Loudoun Lake, Cades Cove Museum, and Foothills Mall. You'll also find Meigs Falls and Palace Theater within a short drive.

Is there parking available at Candlewood Suites Knoxville Airport-Alcoa by IHG?

Yes, self parking is offered for free at the hotel. Extended parking is available for USD 7 per day. Accessible parking is also available for guests.

Does Candlewood Suites Knoxville Airport-Alcoa by IHG feature a casino?

No, Candlewood Suites Knoxville Airport-Alcoa by IHG doesn't have a casino.

Will I find an indoor pool at Candlewood Suites Knoxville Airport-Alcoa by IHG?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 7:30 AM and 9:00 PM and the seasonal pool is normally open from May until September.

Is Candlewood Suites Knoxville Airport-Alcoa by IHG good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen and free Internet access as well as a seasonal outdoor pool.

Are there hot tubs at Candlewood Suites Knoxville Airport-Alcoa by IHG?

No, this hotel doesn't have a spa tub.

Does Candlewood Suites Knoxville Airport-Alcoa by IHG feature a restaurant that includes a breakfast menu?

No, Candlewood Suites Knoxville Airport-Alcoa by IHG doesn't have a restaurant that serves breakfast.

Will Candlewood Suites Knoxville Airport-Alcoa by IHG allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Candlewood Suites Knoxville Airport-Alcoa by IHG for a fee of USD 25 per accommodation, per day.

Are there connecting rooms at Candlewood Suites Knoxville Airport-Alcoa by IHG?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Candlewood Suites Knoxville Airport-Alcoa by IHG?

The closest major airport to Candlewood Suites Knoxville Airport-Alcoa by IHG is McGhee Tyson Airport (TYS), which is within a mile.

Are there rooms with balconies at Candlewood Suites Knoxville Airport-Alcoa by IHG?

No, you won't find guestrooms with balconies at Candlewood Suites Knoxville Airport-Alcoa by IHG.

Candlewood Suites Knoxville Airport-Alcoa by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 277 out of 554 reviews
Rating 8 - Good. 154 out of 554 reviews
Rating 6 - Okay. 69 out of 554 reviews
Rating 4 - Poor. 37 out of 554 reviews
Rating 2 - Terrible. 17 out of 554 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jud

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lots of dogs barking. Had to go downstairs to tell people to turn off loud music after they had been ask twice to turn it down by staff
Stayed 1 night in Mar 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Kitchenette room with everthing you need,very surprised there was everything, would not hesitate to stay there again
Stayed 2 nights in Mar 2025

10/10 Excellent

Anita

Traveled with partner
Liked: Staff & service
Dog barking across the hall of and on all night. Bed was comfortable. Older building that could use some new paint and updating
Stayed 1 night in Mar 2025

4/10 Poor

Joel

Stayed 2 nights in Feb 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm local, but due to snow, I decided to stay at the airport. Nice clean room, comfortable bed. Friendly staff. Transportation to the airport was on-time, extended parking was very affordable.
Stayed 1 night in Feb 2025

8/10 Good

Shannon

Liked: Staff & service, room comfort

Great place to stay

Room was great. Hotel halls were dirty from pipeline workers staying there also. The staff was super nice and lobby was clean. Overall was great. We always stay here because we have never had any issues. Its safe and very well lit outside. It always provides the comfronts of home.
Stayed 1 night in Jan 2025

4/10 Poor

Carol

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room smelt of smoke. The room was in poor condition.
Stayed 1 night in Feb 2025

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The bathroom was disgusting, dirty, hair all over the towels ans in the tub. Floor was dirty with hair and looked like it had not been cleaned. The actual room was ok, but nothing makes up for a gross bathroom. There was dirt and mud in the hallway leading to the room.
Stayed 2 nights in Jan 2025

6/10 Okay

Theresa, Williamsburg

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and big, with cook top, full refrigerator, microwave and coffee machine, sink. The thermostat did not work but the window AC unit worked fine. The shower was nice but I ran out of hot water before a regular length shower ended. I was on the 2nd floor and literally, all night long, it sounded like the people above me were moving furniture. At one point, something hit the floor so hard it sounded like somebody dropped a barbell. I could hear a child running back and forth across the floor. It went on from 10 pm to 2 am, when I had to get up to catch an early flight. I did not complain to the desk as it wasn’t their fault. I used their hotel parking and their shuttle to and from the airport. The hotel's shuttle was on time and extremely convenient, and cheaper than airport parking. I highly recommend this hotel for taking trips out of Knoxville airport. Just make sure you get a room on the third floor.
Stayed 1 night in Jan 2025

8/10 Good

Jorge, Miami

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
Good place for the price paid. Convinient location, few minutes from the airport, spacious rooms and good for the pets.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Tammy

Liked: Cleanliness
Disliked: Room comfort

Older. Felt Safe

Couple traveling to football game. Property felt safe; parking lot was well lighted. Nice lobby and good coffee. Clearly an older property, but we were okay because we were only there to sleep. Mattress needed to be replaced !!! It was terribly worn out. Chair in the room was old and gross; room would have seemed nicer with no chair as opposed to the one that was worn and mismatched cushion replacement. We booked late and arrived late so maybe we got the last and worst room. Honestly, I would stay again and hope for a better room just based on the feeling of safety.
Stayed 2 nights in Nov 2024

10/10 Excellent

Vilasith

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Oct 2024

2/10 Terrible

dorlynhia

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Big room very vlean
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Eugene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All and all was pretty good. Only complaint was our suite with kitchen had no hot water coming out of the sink. We delt with it, shower and bathroom sink had hot water 💧 😅
Stayed 7 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to area I needed to be
Stayed 3 nights in Jun 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has been very helpful with questions I had.
Stayed 8 nights in Jun 2024

6/10 Okay

Michelle Lee

Traveled with partner
Liked: Amenities
I rate this as an average property if want clean towels you literally need to ask as we were told after they said to put outside our door and they would replenish one washer worked out of 4 and 2 dryers out of 4 there’s was actually one front desk person who really went above and beyond her name was Makayla there’s was another young lady who was also very helpful I never received her name but maybe African American or Spanish these two were incredibly nice when I found feces in one of the washers and told the front desk to the night person she didn’t want to do anything cause her words were I’m off the clock very un professional and to be honest I was turned off by her attitude she was worried too much about going out to smoke rooms were clean though
Stayed 6 nights in Jun 2024