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Candlewood Suites Knoxville Airport-Alcoa

2.5 out of 5.0

Recent guest reviews

The staff was excellent, friendly and very helpful. Check in was quick and easy. The room, over-all was good. It was a non-smoking room but smelled a little smoky when entering the room. The bed and linens smelled fresh and clean. Where the tile met the carpet there was a big run/bump in the carpet. I didn't trip on it but it looked bad and was a potential hazard. I received a 4:45am wake up call that I did not ask for or appreciate. Thankfully I went right back to sleep and slept well. The bed was very comfortable.

Extremely comfortable room with excellent amenities. The desk clerk even came to our room the first night to show us how to operate the television. Very polite and helpful with driving directions. Great Visit.

wonderful stay!! cleanest hotel ever!! Will look for in the future.

This is a great place to stay if you are looking for a reasonably priced hotel. Everything looked clean and new. There was a mini kitchen and a full size fridge. This is better than many more expensive hotels. The only small negative was the bed seemed a bit uncomfortable but I think that is a matter of personal taste. I would stay here again.

Very clean and friendly staff. I would stay there again

The staff was more then happy to help me out with any of my needs. The hotel was very close to the airport and there were many dinning options very close.

Polite staff, nice rooms. No problems what so ever. I will use this place again.

Veary clean and well cared for. Nicely appointed room with full size frig and two burner stove. Free shuttle from airport arrived in minutes after I called.

Everything was just great! Comfortable, clean, nice rooms. Wish we could have stayed longer. The only thing I would change would be that they did not offer a continental breakfast. Then it would have been complete.

After being in the car for 5 ½ hours I was excited to get to the hotel room. The location of the hotel is BEHIND another hotel, so I initially tried to check in at the wrong spot. While checking in the clerk was friendly but kept asking me for my credit card and then changing his mind. This happened three times during the check in process. The room itself was fine but it was freezing when I walked in. The air conditioning and fan were on hi but the temperature outside was 36 degrees. I turned on the heat and the very loud fan blew most of the night. The room warmed up quickly but it was very loud, although it did drown out any outside noise there might have been. I killed two ants and some sort of other bug (I don't believe it was a bed bug, but I can't be sure). I peeled the bedding off and didn't find any other bugs. I slept well, but was very disappointed that there was no continental breakfast [...] Was not worth the $5 I saved to not have the breakfast at the Comfort Suites.

176 Cusick Road Alcoa TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle
  • Outdoor pool

Candlewood Suites Knoxville Airport-Alcoa places you within a 10-minute drive of Meigs Falls and Foothills Mall. This 83-room hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi. Near the airport, the hotel is also within a 20-minute drive of Sunsphere Tower and Women's Basketball Hall of Fame.


Rooms

All 83 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can expect 32-inch flat-screen TVs with cable channels and DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.


Property features

Guests staying at Candlewood Suites Knoxville Airport-Alcoa enjoy an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). Staff members can answer questions about accommodations, and also provide a safe deposit box at the front desk. Additional amenities include a meeting room, a 24-hour business center, and a computer station.

Room options

Studio Suite, 1 King Bed, Non Smoking

King 1 | Sleeps 2

Studio Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 2

Suite, 1 Queen Bed, Non Smoking

Queen 1 | Sleeps 4

Studio Suite, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Guest reviews for Candlewood Suites Knoxville Airport-Alcoa

Everyone (1) Couples (4) Business (1) Family (1) Friends (1) Other (2)
4

good hotel for the price

Everyone

The staff was excellent, friendly and very helpful. Check in was quick and easy. The room, over-all was good. It was a non-smoking room but smelled a little smoky when entering the room. The bed and linens smelled fresh and clean. Where the tile met the carpet there was a big run/bump in the carpet. I didn't trip on it but it looked bad and was a potential hazard. I received a 4:45am wake up call that I did not ask for or appreciate. Thankfully I went right back to sleep and slept well. The bed was very comfortable.

By , from FL on Jan 19, 2017

Review comment responded on Jan 26, 2017

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. A positive guest experience is something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Sherry B. Front Desk

5

fantastic!

Couples

Extremely comfortable room with excellent amenities. The desk clerk even came to our room the first night to show us how to operate the television. Very polite and helpful with driving directions. Great Visit.

By on Sep 1, 2015

5

road trip

Couples

wonderful stay!! cleanest hotel ever!! Will look for in the future.

By on Jul 19, 2015

5

great stay

GetawayWithFriends

This is a great place to stay if you are looking for a reasonably priced hotel. Everything looked clean and new. There was a mini kitchen and a full size fridge. This is better than many more expensive hotels. The only small negative was the bed seemed a bit uncomfortable but I think that is a matter of personal taste. I would stay here again.

By on Nov 9, 2014

3

candlewood suites knoxville

Families

Very clean and friendly staff. I would stay there again

By on Mar 16, 2013

5

ideal location great staff

Couples

The staff was more then happy to help me out with any of my needs. The hotel was very close to the airport and there were many dinning options very close.

By on Oct 27, 2012

5

nice place

Singles

Polite staff, nice rooms. No problems what so ever. I will use this place again.

By on Oct 23, 2012

5

actually nicer than i expected

BusinessTravelers

Veary clean and well cared for. Nicely appointed room with full size frig and two burner stove. Free shuttle from airport arrived in minutes after I called.

By on Feb 25, 2012

5

great hotel!

Couples

Everything was just great! Comfortable, clean, nice rooms. Wish we could have stayed longer. The only thing I would change would be that they did not offer a continental breakfast. Then it would have been complete.

By on Nov 1, 2011

2

disappointed

Singles

After being in the car for 5 ½ hours I was excited to get to the hotel room. The location of the hotel is BEHIND another hotel, so I initially tried to check in at the wrong spot. While checking in the clerk was friendly but kept asking me for my credit card and then changing his mind. This happened three times during the check in process. The room itself was fine but it was freezing when I walked in. The air conditioning and fan were on hi but the temperature outside was 36 degrees. I turned on the heat and the very loud fan blew most of the night. The room warmed up quickly but it was very loud, although it did drown out any outside noise there might have been. I killed two ants and some sort of other bug (I don't believe it was a bed bug, but I can't be sure). I peeled the bedding off and didn't find any other bugs. I slept well, but was very disappointed that there was no continental breakfast [...] Was not worth the $5 I saved to not have the breakfast at the Comfort Suites.

By on Nov 6, 2010