Cold shower
It was quiet, restaurant was very convenient and priced well.
The stay was everything and very beautiful.... The stuff was very nice and respectful. The room was very nicely clean and comfortable
Enjoyed the clean common areas and rooms. Awesome customer service with amazing amenities available.
That everyone was very helpful with anything I ask. Hotel and our room was very clean. Things I thought could be improved: Although this is a very tough time for everyone due to Covid-19 virus, it would have been nice to have music playing in the lobby and hallways so it didn't feel so empty. Also I do understand why they had you request for housekeeping again because of the pandemic, I was there for two nights so basically really only needed housekeeping one time the first morning. I was not aware that I needed to request housekeeping though. The sticker that was placed in the top right corner of the bathroom mirror was to me an inappropriate place to have it. I believe that it should have either been on the door as you entered the room or the front desk should be telling guest this as they check in. Again I do understand why, considering that under normal conditions house keeping would come every day to replace towels and straighten your room.
This hotel was very nice with comfortable beds and clean rooms, and very pleasant staff. Plus, its a short walk from the airport.
The location to the airport is perfect. Its a 1 minute walk and they have a shuttle
This hotel is conveniently attached to the airport by a short covered walkway. Arriving at midnight was not a problem. Breakfast was good and inexpensive as hotel breakfasts go.
Very courteous and professional staff and the service was great!!
Location, location, location. The reason to stay here has to be the clean rooms and walking distance to TYS airport. The rooms cost a bit more than hotels that are not adjacent. However, the ability to sleep an additional thirty minutes and then walk to the check-in counter is a real blessing on a flight that closes the door at 6:50 a.m. There is construction going on near the hotel and parking is not at all convenient. The area outside of the lobby leaves much to be desired. You take a sharp U-turn to the lobby access road. Then, even in a Chrysler 300, you cannot make the sharp right turns necessary to get out of the lobby area unless you back up and readjust. I still find this property to be worth it due to the location. The rooms are clean and, for me, it is worth the additional $50.
excellent service not easy computer did not get room cleaned 2nd day
It was nice that it was walking distance to the airport. Could turn in our car the night before. Our daughter had an accident and the manager was so kind and helpful.
Walking distance to airport. Very convenient for airport travel.
Stayed overnight because of early a.m. flight. Was pleased to be able to leave vehicle in hotel parking lot while traveling. Also, was able to have hotel maintenance provide a battery jump off when returned due to dead battery. Worth the price.
You had to charge at my door to get it to open because the latch was sticky. Mantainence came, but they didn't fix it. Hotel smelled a little musty. Staff were a little careless (bar lacked something). The best thing about this hotel... walking to the airport.
Very friendly and efficient staff. Well managed and inexpensive bar with multiple college games showing on a Saturday night. Large comfortable bed and room. More than worth the $130 plus tax/fees.
I was visiting the area to watch the 2017 eclipse and totality. The front desk was nice enough to give me a late check out that just happened to coincide with the end of the eclipse. The staff were all very pleasant and friendly including at the restaurant and bar. The room was very nicely prepared and clean. The pool and hot tub were clean and crystal clear.
The horizontal rain and gusty wind through the open breezeway (literal!) soaked us as we dashed the many yards from the airport to the hotel, but the hotel was very welcoming and pleasant. Check-in went fine and we appreciated the restaurant being open till 11:00 PM since we flew in at 10:15 PM. The salad bar was nondescript and the salmon slightly overcooked but the apple-stuffed sweet potato was a winner. The room was clean, the bed was comfy, the pillows were soft and the usual amenities like a hair dryer (no robes) were provided, but no glasses in the bathroom. Thus we had to use the paper coffee cups. We couldn't get two of the news channels but a quick service call to the desk fixed it promptly. We stayed again on our return and all went well. Kudos to the bar's french dip. The hotel isn't the Ritz (thus not "five star") but is very nice and met all our needs.
Hilton Knoxville Airport places you within a 10-minute drive of popular sights such as Capitol Theatre and Maryville College. This 3.5-star hotel welcomes guests with 241 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. It's connected to the airport in central Alcoa, and a short drive from Fort Loudoun Lake and Foothills Mall.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Full breakfast is offered for a fee each morning from 6 AM to 10:30 AM.
The 241 rooms have an array of amenities, including MP3 docks, refrigerators, and coffee makers. 55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.
At Hilton Knoxville Airport, guests enjoy an indoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a 24-hour business center.
Cold shower
It was quiet, restaurant was very convenient and priced well.
Thank you for taking the time to let us know about your recent experience with us. We appreciate your business and hope to see you again in the near future.
Thank you for taking the time to share your feedback about your recent stay here with us! We appreciate your business and hope to see you again in the near future.
The stay was everything and very beautiful.... The stuff was very nice and respectful. The room was very nicely clean and comfortable
Thank you so much for taking the time to share your feedback with us. I am so glad to hear how much you enjoyed our facility and the cleanliness of everything! We appreciate your business and hope to see you again in the near future.
Enjoyed the clean common areas and rooms. Awesome customer service with amazing amenities available.
Thank you for letting us know how we did and taking the time to share your feedback. We appreciate your business and hope to see you again in the near future.
Thank you for letting us know how we did and taking the time to share your feedback. We appreciate your business and hope to see you again in the near future.
That everyone was very helpful with anything I ask. Hotel and our room was very clean. Things I thought could be improved: Although this is a very tough time for everyone due to Covid-19 virus, it would have been nice to have music playing in the lobby and hallways so it didn't feel so empty. Also I do understand why they had you request for housekeeping again because of the pandemic, I was there for two nights so basically really only needed housekeeping one time the first morning. I was not aware that I needed to request housekeeping though. The sticker that was placed in the top right corner of the bathroom mirror was to me an inappropriate place to have it. I believe that it should have either been on the door as you entered the room or the front desk should be telling guest this as they check in. Again I do understand why, considering that under normal conditions house keeping would come every day to replace towels and straighten your room.
Thank you for taking the time to share your feedback about your recent stay here with us! We do appreciate you comments and will take everything into consideration. This is all new to us as we are continually trying to adapt and overcome from it all. We appreciate your continued business and hope to see you again in the near future.
This hotel was very nice with comfortable beds and clean rooms, and very pleasant staff. Plus, its a short walk from the airport.
We want to thank you for your recent stay at the Hilton Knoxville Airport! We appreciate the positive feedback and we hope you choose us again the next time you are in the Knoxville area!
The location to the airport is perfect. Its a 1 minute walk and they have a shuttle
Good Afternoon, I am so glad you enjoyed our convenient location to the airport! We hope to see you in the near future! Warmest Regards
This hotel is conveniently attached to the airport by a short covered walkway. Arriving at midnight was not a problem. Breakfast was good and inexpensive as hotel breakfasts go.
We want to thank you for your recent stay at the Hilton Knoxville Airport! We appreciate the positive feedback and we hope you choose us again the next time you are in the Knoxville area!
Thank you for sharing your feedback with us. We will be sure to address the water issues you endured! We appreciate your feedback and hope to see you in the near future.