I was trevelling with my family with motorcycle and had an issue with the battery and called the hotel saying I was going to be one day late for check in for than to keep my reservation and they said it was ok,but they will still charging me for a day, and I said ok, and they said they will keep it, the staff was very rude by the way. And the time we got to the hotel next day, my reservation was cancelled. They did that because the rate for the room was increased and they want it to get more money from us. At the end of the story we were without hotel, and had to find another one and they didn’t want to help us in anyway!
We found another hotel way better than this one, so my tip for the guest that are going to choose this hotel is, don’t stay there, because there is a lot of better hotel in the same area. Also the location of the hotel is not good, so by the end we were luck to found another hotel!