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Recent guest reviews

Cost effective, clean, and user friendly. Staff was very nice and allowed for both early and late check in

Room was clean and comfortable. Shuttle from airport was quick after I called to tell them of my arrival.

Great place to stay. The hotel is very clean and the staff was friendly.

Nice people, clean hotel, but the internet connection didn’t work

Simple and Easy access to Airport TYS. Checked in Late and left Early

I could not get someone to answer the phone in order to get a shuttle from the airport. Ended up taking a taxi at my expense.

Staff was professional an curtious. Location is within walking distance from places to eat.

Nice, clean,and comfy. Coffee isn't the best, but could be just me? I would and will be staying there again.

We had an awesome stay. We live one hour away from airport. We decided last minute to stay at airport due to an early flight. We were amazed with the facilities and stay. The courtesy shuttle was awesome as well. Wish we had that hotel every where we travel.

Check in was easy and quick but the hotel jas a very uninviting vibe. I liked that the bed was extremely comfortable but I did not like the rest of the room. The carpet was old and so were the light fixtures. The remote did not work, the light in the shower kept flickering and the shower pressure was very soft. Another thing that was very uncomfortable was the amount of 18 wheelers parked in the parking lot. It was like a truck stop and felt creepy. Would not go back here.

Everything is very new and clean. The staffs were very nice but too busy.

Very comfortable bed. Not enough pressure in the shower.

Stayed for the park and ride,cheaper then airport and got couple extra hours sleep

Our particular hotel was very modern and extremely updated. Staff checking in

All good....................................................

Cusick Rd Alcoa TN

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Free airport shuttle

Located 2.9 mi (4.7 km) from Covenant Health, Best Western Knoxville Airport/Alcoa is within a 10-minute drive of Fort Loudoun Lake. This 62-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.


Rooms

All of Best Western Knoxville Airport/Alcoa's 62 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Fans, phones, and ironing boards are also standard.


Property features

At Best Western Knoxville Airport/Alcoa, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, express check-out, and free newspapers.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

1 King Bed | Sleeps 2

Guest reviews for Best Western Knoxville Airport/Alcoa

Everyone (5) Couples (1) Family (7)
5
Family with small children

Cost effective, clean, and user friendly. Staff was very nice and allowed for both early and late check in

By on Mar 1, 2021

Review comment responded on Mar 3, 2021

Thank you for taking the time out to complete the survey. Your feedback is greatly appreciated. Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2
Everyone

By on Oct 16, 2020

Review comment responded on Oct 29, 2020

We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience.

5
Friends

Room was clean and comfortable. Shuttle from airport was quick after I called to tell them of my arrival.

By , from Burke, va on Oct 5, 2020

Review comment responded on Oct 6, 2020

Thank you for your positive rating. We look forward to seeing you again in the future.

4
Family

Great place to stay. The hotel is very clean and the staff was friendly.

By on Aug 18, 2020

Review comment responded on Aug 22, 2020

Dear sir, It is very heartwarming to know that you had an enjoyable stay with us here at Best Western ALCOA AIRPORT. We are thrilled that our spotless rooms and convenient location, as well as the friendliness of our staff, made a positive impression and became the highlights of your stay. We cannot wait to see you again for another exceptional experience.

4
Everyone

By on Jul 28, 2020

Review comment responded on Jul 29, 2020

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to seeing you again when back in the area.

3
Business Business

Nice people, clean hotel, but the internet connection didn’t work

By , from San Diego on Jul 8, 2020

Review comment responded on Jul 13, 2020

Dear Donna, Thank you so much for your kind praise! Our goal as team is for every guest to feel welcome and comfortable every time they are with us. We are pleased to know we met that goal with your visit. We hope to see you again in the near future.

5
Business Business

Simple and Easy access to Airport TYS. Checked in Late and left Early

By , from tampa on Jul 3, 2020

Review comment responded on Jul 6, 2020

Dear Evi, Thank you so much for your kind praise! Our goal as team is for every guest to feel welcome and comfortable every time they are with us. We are pleased to know we met that goal with your visit. We hope to see you again in the near future.

3
Family

I could not get someone to answer the phone in order to get a shuttle from the airport. Ended up taking a taxi at my expense.

By on Mar 9, 2020

Review comment responded on Mar 9, 2020

We appreciate you reaching out to share your feedback after your recent experience with us at Best Western Alcoa airport we apologize that we let you down when it came to our Shuttle service . This has been shared with the team for review. Best, General Manager

5
Business Business

Staff was professional an curtious. Location is within walking distance from places to eat.

By , from Maine on Feb 24, 2020

Review comment responded on Feb 24, 2020

We appreciate you reaching out to share your feedback after your recent experience with us at Best Western Alcoa airport we apologize that we let you down when it came to our Breakfast . This has been shared with the team for review. Best,General Manager

5
Family

Nice, clean,and comfy. Coffee isn't the best, but could be just me? I would and will be staying there again.

By , from Davis Junction Il. on Feb 15, 2020

Review comment responded on Feb 17, 2020

Dear Mike, We appreciate your review and recommendation. I'm delighted to know you found your stay top notch. Please find a reason to visit us again soon. General manager

Best Western Knoxville Airport/Alcoa

162 Cusick Rd, Alcoa, TN 37701
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