Cost effective, clean, and user friendly. Staff was very nice and allowed for both early and late check in
Room was clean and comfortable. Shuttle from airport was quick after I called to tell them of my arrival.
Great place to stay. The hotel is very clean and the staff was friendly.
Nice people, clean hotel, but the internet connection didn’t work
Simple and Easy access to Airport TYS. Checked in Late and left Early
I could not get someone to answer the phone in order to get a shuttle from the airport. Ended up taking a taxi at my expense.
Staff was professional an curtious. Location is within walking distance from places to eat.
Nice, clean,and comfy. Coffee isn't the best, but could be just me? I would and will be staying there again.
We had an awesome stay. We live one hour away from airport. We decided last minute to stay at airport due to an early flight. We were amazed with the facilities and stay. The courtesy shuttle was awesome as well. Wish we had that hotel every where we travel.
Check in was easy and quick but the hotel jas a very uninviting vibe. I liked that the bed was extremely comfortable but I did not like the rest of the room. The carpet was old and so were the light fixtures. The remote did not work, the light in the shower kept flickering and the shower pressure was very soft. Another thing that was very uncomfortable was the amount of 18 wheelers parked in the parking lot. It was like a truck stop and felt creepy. Would not go back here.
Everything is very new and clean. The staffs were very nice but too busy.
Very comfortable bed. Not enough pressure in the shower.
Stayed for the park and ride,cheaper then airport and got couple extra hours sleep
Our particular hotel was very modern and extremely updated. Staff checking in
All good....................................................
Located 2.9 mi (4.7 km) from Covenant Health, Best Western Knoxville Airport/Alcoa is within a 10-minute drive of Fort Loudoun Lake. This 62-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.
Free buffet breakfast is served on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.
All of Best Western Knoxville Airport/Alcoa's 62 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. 40-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Fans, phones, and ironing boards are also standard.
At Best Western Knoxville Airport/Alcoa, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, express check-out, and free newspapers.
Cost effective, clean, and user friendly. Staff was very nice and allowed for both early and late check in
We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience.
Room was clean and comfortable. Shuttle from airport was quick after I called to tell them of my arrival.
Thank you for your positive rating. We look forward to seeing you again in the future.
Great place to stay. The hotel is very clean and the staff was friendly.
Dear sir, It is very heartwarming to know that you had an enjoyable stay with us here at Best Western ALCOA AIRPORT. We are thrilled that our spotless rooms and convenient location, as well as the friendliness of our staff, made a positive impression and became the highlights of your stay. We cannot wait to see you again for another exceptional experience.
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay. We look forward to seeing you again when back in the area.
Nice people, clean hotel, but the internet connection didn’t work
Dear Donna, Thank you so much for your kind praise! Our goal as team is for every guest to feel welcome and comfortable every time they are with us. We are pleased to know we met that goal with your visit. We hope to see you again in the near future.
Simple and Easy access to Airport TYS. Checked in Late and left Early
Dear Evi, Thank you so much for your kind praise! Our goal as team is for every guest to feel welcome and comfortable every time they are with us. We are pleased to know we met that goal with your visit. We hope to see you again in the near future.
I could not get someone to answer the phone in order to get a shuttle from the airport. Ended up taking a taxi at my expense.
We appreciate you reaching out to share your feedback after your recent experience with us at Best Western Alcoa airport we apologize that we let you down when it came to our Shuttle service . This has been shared with the team for review. Best, General Manager
Staff was professional an curtious. Location is within walking distance from places to eat.
We appreciate you reaching out to share your feedback after your recent experience with us at Best Western Alcoa airport we apologize that we let you down when it came to our Breakfast . This has been shared with the team for review. Best,General Manager
Nice, clean,and comfy. Coffee isn't the best, but could be just me? I would and will be staying there again.
Dear Mike, We appreciate your review and recommendation. I'm delighted to know you found your stay top notch. Please find a reason to visit us again soon. General manager
Thank you for taking the time out to complete the survey. Your feedback is greatly appreciated. Your satisfaction is important to us. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.