- Charges for extra guests may apply and vary depending on the property's policy.
- A credit card for incidental charges and a government-issued photo ID are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, MasterCard, and Visa.
- This hotel provides transfers from the airport. To make arrangements, contact the property with arrival details on arrival, using the phone number on your booking confirmation.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Extended Stay America - Kansas City - Airport - Plaza Circle
2.5 out of 5.0Enter your dates to see prices
Extended Stay America - Kansas City - Airport - Plaza Circle
2.5 out of 5.0
2.7
out of 5
Average Guest Review
See all 31 reviews
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Recent guest reviews
Nice place. Quiet and will return when in the area
The only positive is the desk staff - very pleasant and helpful. The bedspread smelled of horrible body odors - had to be removed before any sleep could be attempted. The tabletop eating/working surface was literally rimmed with a disgusting crust of human filth that made the table unusable. The filthy conditions made me limit my sitting to the bedside or office chair. The breakfast was a complete joke - granola bars, coffee, small packaged muffins.
First room was unmade, bed had been slept in! 2nd room, debris on the floor. 3am party in room next door. Not pleasant
The staff was professional and friendly. the shuttle bus was on time and the driver was super welcoming. best stay near the KCI airport in the last few years.
The Hotel was clean, & the staff was very nice. However we were staying on the 2nd floor. The floor above us was noisy all night. It sounded like kids were running up and down the stairs. I would stay here again
Great location with convenient and prompt shuttle service to the airport. Small yet clean lobby with friendly staff. Room was clean. Bed was quite comfortable. Decent selection of TV channels and free WiFi. WiFi is a tad slow, but you do have the option to upgrade to a faster Internet connection. Only complaint would be the towels. They were literally tattered and torn and pretty rough on the skin.
The Ac in the doom didn't work and several staff members told me to just find someplace else to stay since I complained.
Excellent in all aspects but one. The bed was a little stiff. I personally like a very mushy mattress.
Everything was great with the exception of the shuttle to the airport. The shuttle is shared between 2 hotels and the night I checked in they wrote me down for a shuttle at a specific time. I went to the front desk 10 minutes early and the shuttle was not there. The gentleman behind the desk was unable to reach him. I told the gentleman that I didn't mind waiting a few minutes. After 10 minutes the gentleman took me to the airport in his private vehicle because he was still unable to locate the shuttle. If I hadn't made a shuttle reservation I wouldn't have any complaints about the stay, but I was told during check-in that the shuttle could take me at my preferred time and it didn't have to be one of the specified time slots. I will stay here again, but I will shuttle to the airport during a scheduled shuttle time.
Probably the worst hotel experience I've ever had. Everything about this place is awful except the location. Never ever stay here.
Good location but room itself was not that clean. Microwave had lots of stains on its door, water pressure in bathroom sink was no good, dirty faucets, and bathroom tub smelled bad. I was there only 2 nights so I ignored most things, but for a longer stay, I'd probably ask for another room or get a different hotel. The location is good, only 6-7 min drive to the KCI airport.
The room was OK. We had a kitchenette which was good, but we never bought food to cook in the hotel room. The staff was friendly. The bed was REALLY hard and I only got 3 pillows for the 2 of us. I had to beg for another pillow and that was an act of god to get. Also we had to take our dirty towels downstairs to exchange. Its in a great location and was glad they were able to keep me another night since my flight was cancelled. It was an OK experience and for the money spent that is exactly what you will get.
Things seem to have improved since last year. The staff were friendly and helpful, the small mechanical issue in my room was fixed promptly. The room was vey nice. Counters and shelves could have been cleaner and a check to be sure previous resident really cleaned the dishes. Bring coffee pods and your own cooking utensils. I will stay again next time I'm in town..
Not so modern but clean and well priced! Common areas were pretty up to date though.
Great Hotel. Handled all my needs during my stay. Especially, cleanliness and peace of mind.
Great Stay, peace of mind and clean. Also affordable
Hotel was not very clean. Staff was not very friendly. Only a girl named Casey ever spoke a word to us that was kind. You could not reach a staff member after 11:00pm. They closed the front desk windows. Could not even reach them by phone. Called down about 5pm for towells and was told I had to bring the used ones down to front desk to get new ones.. I also had to walk down (was on third floor) to get toilet paper. I think it should have been a curtosy for them to bring them to me. When I booked the room I was told there was a pool and there was not. I would not recommend this hotel.
Everything was pretty average but not a bad deal. Had a new guy checking me in so took a little longer but they were nice. Our shower was leaky, but overall the room wasn't bad.
I landed at 11;30 at night and took off at 7:30 the next morning. It was close to the airport, clean and the bed wasn't bad either. I already had a reservation so when I got there, the clerk checked me in fast and I was in my room in less than 5 minutes. I was needing a place for a short layover, I shopped only on price and I was completely satisfied with my room.
Had a very pleasent stay at your hotel.Was close to airport.Staff were very friendly and accomodating.No complaints.thank you
Hotel highlights
- Free on-the-go breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Extended Stay America - Kansas City - Airport - Plaza Circle places you 1.6 mi (2.5 km) from Harley-Davidson Factory. This 109-room hotel welcomes guests with free breakfast and conveniences like free in-room WiFi and free self parking. It's near the airport and also within a 30-minute drive of Worlds of Fun and Sprint Center.
Dining
Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.
Rooms
The 109 air-conditioned rooms feature kitchens with refrigerators, microwaves, and stovetops. Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Coffee makers, free local calls, and ironing boards are also standard. Weekly housekeeping is available.
Property features
At Extended Stay America - Kansas City - Airport - Plaza Circle, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has staff standing by to help secure valuables, and answer any questions about the accommodations.
Guest reviews for Extended Stay America - Kansas City - Airport - Plaza Circle
Everyone
Nice place. Quiet and will return when in the area
never again!
Everyone
The only positive is the desk staff - very pleasant and helpful. The bedspread smelled of horrible body odors - had to be removed before any sleep could be attempted. The tabletop eating/working surface was literally rimmed with a disgusting crust of human filth that made the table unusable. The filthy conditions made me limit my sitting to the bedside or office chair. The breakfast was a complete joke - granola bars, coffee, small packaged muffins.
Review comment
Hotel Management responded on Feb 12, 2018
Mike, we apologize for the difficulties you encountered and have started our procedure to make sure that every room is exceptionally clean. We have taken a note of your feedback and are working with our housekeeping department to make sure we correct our drawback. We have also shared your feedback with our Brand Leaders as they plan any changes to our breakfast offerings. We appreciate your suggestion and encourage you to try us again in the near future. We are confident you will enjoy a better stay. Sincerely, Hotel management
dump
Everyone
First room was unmade, bed had been slept in! 2nd room, debris on the floor. 3am party in room next door. Not pleasant
Review comment
Hotel Management responded on Feb 8, 2018
Thank you for choosing our hotel for your accommodations. We are truly sorry you experienced difficulties during your stay with us, and more importantly, you felt our staff was not responsive. Our team takes great pride in delivering outstanding customer service to each and every guest, so we apologize this was not your experience. Your feedback is important to us, and we hope you will give us a second chance to make a better impression the next time you are in the area. Thanks again for being our guest. Sincerely, Hotel Management
good stay
Everyone
The staff was professional and friendly. the shuttle bus was on time and the driver was super welcoming. best stay near the KCI airport in the last few years.
Review comment
Hotel Management responded on Feb 3, 2018
Thank you for taking the time to write a review about your exceptional stay at Extended Stay America. We are so delighted to read that you loved our friendly associates and convenient location close to the airport. We hope you will plan on staying with us again in the future. Sincerely, Hotel Management
the noise level
Everyone
The Hotel was clean, & the staff was very nice. However we were staying on the 2nd floor. The floor above us was noisy all night. It sounded like kids were running up and down the stairs. I would stay here again
Review comment
Hotel Management responded on Dec 18, 2017
Thank you for choosing to stay at our hotel. It’s good to know you enjoyed your overall visit and that our associates left you with a good impression of our hotel. However, we sincerely apologize for the noise issues you had while being here. We are sorry we were not aware of the noise problem as we would have been happy to try and resolve the issue or move you to another suite. Thanks again for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest! Sincerely, Hotel Management
convenient airport location
Everyone
Great location with convenient and prompt shuttle service to the airport. Small yet clean lobby with friendly staff. Room was clean. Bed was quite comfortable. Decent selection of TV channels and free WiFi. WiFi is a tad slow, but you do have the option to upgrade to a faster Internet connection. Only complaint would be the towels. They were literally tattered and torn and pretty rough on the skin.
Review comment
General Manager responded on May 17, 2017
Thank you for selecting Extended Stay America - Kansas City - Country Club Plaza for your visit. We are happy to know you loved almost all the aspects of your visit, especially our location and the cleanliness of your room. We hope to see you again soon! Sincerely, General Manager
Everyone
The Ac in the doom didn't work and several staff members told me to just find someplace else to stay since I complained.
clean and roomy
Everyone
Excellent in all aspects but one. The bed was a little stiff. I personally like a very mushy mattress.
very clean and close to the airport
Everyone
Everything was great with the exception of the shuttle to the airport. The shuttle is shared between 2 hotels and the night I checked in they wrote me down for a shuttle at a specific time. I went to the front desk 10 minutes early and the shuttle was not there. The gentleman behind the desk was unable to reach him. I told the gentleman that I didn't mind waiting a few minutes. After 10 minutes the gentleman took me to the airport in his private vehicle because he was still unable to locate the shuttle. If I hadn't made a shuttle reservation I wouldn't have any complaints about the stay, but I was told during check-in that the shuttle could take me at my preferred time and it didn't have to be one of the specified time slots. I will stay here again, but I will shuttle to the airport during a scheduled shuttle time.
absolutely disgusting
Families
Probably the worst hotel experience I've ever had. Everything about this place is awful except the location. Never ever stay here.
Thank you for staying at Extended Stay America. We are glad to know you had an enjoyable stay and that you were satisfied with all that we have to offer. It was a pleasure having you here, and we look forward to welcoming you back when in the area. Sincerely, Hotel Management