Nothing was interesting but the pool next door. This survey is annoying
This property had the worst smell!! Not even in the rooms, we never made it that far. Right as you walk in the main door there is an overwhelmingly strong smell of sewage and trash. We booked for 1 adult and 4 children two weeks in advance and upon arriving was informed that my baby put us over the hotel limit which is ONLY 4 people per room. They refused an immediate refund and the refund didnt hit my account until 72 hours later which was the final day of our vacation. This was very saddening due to the fact that I had to use my childrens souvenir money to pay 2 nights in another motel. Our entite vacation was limitrd due to this hotel!
It is nice and clean , but what i dont like is i was charged for my first night and the next day when i rented it again they charged my card for 2 more nights seperetly
Countryside Suites Kansas City Independence I-70E Sports Complex Hotel places you within a 10-minute drive of popular sights such as Kauffman Stadium and Arrowhead Stadium. This 80-room motel has a restaurant along with conveniences like free in-room WiFi and free self parking. It's connected to a shopping center in central Independence, and a short drive from Emily Fisher Gravesite and National Frontier Trails Museum.
Enjoy a leisurely bite to eat at Five Guys Burger & Fries, the motel's onsite restaurant. Get a pick-me-up at the coffee shop/café.
All of Countryside Suites Kansas City Independence I-70E Sports Complex Hotel's 80 rooms are soundproofed and have an array of amenities, including iPod docks, free local calls, and fans. Guests can expect free WiFi and 55-inch flat-screen TVs with satellite channels. Bathrooms offer free toiletries, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Laptop-compatible safes are also available.
Countryside Suites Kansas City Independence I-70E Sports Complex Hotel features free WiFi in public areas, coffee in a common area, and a computer station. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to help with concierge services, and answer any questions about the area. Additional amenities include express check-out, laundry facilities, and a water dispenser.
Nothing was interesting but the pool next door. This survey is annoying
Thank you for taking time out of your busy day to provide us a review. We are happy to see you enjoyed the pool! However, we regret we didn't exceed your expectations in other areas. In the future, we hope you stay with us again so we can have the chance to surpass the standard and show you a stay you'll love even more.
Dear Guest, Thank you for taking the time to fill out our survey, we appreciate your filling the survey out, we would like more information regarding your stay, so that we will know how we can improve, please call hotel and speak with Connie and let me know. Thank you
This property had the worst smell!! Not even in the rooms, we never made it that far. Right as you walk in the main door there is an overwhelmingly strong smell of sewage and trash. We booked for 1 adult and 4 children two weeks in advance and upon arriving was informed that my baby put us over the hotel limit which is ONLY 4 people per room. They refused an immediate refund and the refund didnt hit my account until 72 hours later which was the final day of our vacation. This was very saddening due to the fact that I had to use my childrens souvenir money to pay 2 nights in another motel. Our entite vacation was limitrd due to this hotel!
Dear Guest, Thank you for taking time to fill out our survey, we apologize in regards to the smell, they were working on a plumbing matter and had gotten it fixed, we apologize in regards to you not staying here , that was a total miscommunication. We hope that you will come visit us again and we truly apologize . Thank you
It is nice and clean , but what i dont like is i was charged for my first night and the next day when i rented it again they charged my card for 2 more nights seperetly
Dear Guest, Thank you for responding to our survey, we appreciate your feedback and apologize in the way your card was charged , We are currently going through extensive training to see that this doesn't happen again. thank you
Dear Guest, Thank you for the kind words we are pleased you enjoyed your stay and look forward to seeing you again soon. Thank you