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Holiday Inn Express Hotel & Suites Independence-Kansas City

2.5 out of 5.0

Recent guest reviews

Front desk clerk was very nice and helpful. Breakfast was great. Room was roomy and clean.

Night staff was terrible. Rude and unprofessional.

Unfortunately they were remodeling and it made things a bit difficult to get our bags in and up to our room, but the staff were great and the room was very clean and lovely. Would highly recommend the hotel! We found it just a bit difficult to actually get to but maybe that was because we were so tired.

The pool was great, as was breakfast. The room was really clean as well. The air conditioning was not working, so we got changed to another room. There were about 8 inch metal sticks coming out of the bed, but they fixed that problem right away. The Internet code was wrong so I had to ask for the right one. We will stay there again, we just hope these little things don't get overlooked next time.

We really enjoyed the coffee and tea in the lobby !! we were close to all the stuff on first floor! wish the pool would have been a little bigger. There was a birthday party going on and it was packed and loud but we went back later and it was cleared out and we had a blast. I believe her name was Kandie and she was fabulous. we ended up getting another room for more space and she really helped me all through the night! Great stay! for our little getaway

Asst. GM is one of the most competent, professionals I've ever met.

I stayed for a quick over night trip and it was clean enough, but nothing special. Has a good variety at breakfast if you have children and has a handicap accessible pool.

This hotel is good is you are needing a place to stay for a quick trip. Breakfast buffet in the morning has a lot available. Swimming pool is salt water.

The room was clean and spacious enough. We had fun in the pool and the hot tub. It is about a five minute drive off the interstate, but still very easily accessible. The staff was very friendly. The breakfast was pretty good, including both hot and cold items.

This is not a high-end chain, but the value is excellent and location quite good. The free breakfast is a great plus. There was a small indoor pool with spa and an even smaller exercise room. The rooms themselves were good sized, with comfortable beds, and both a microwave and refrigerator. Overall, a comfortable place to spend a few nights away from home, especially if you've got other things to do during the day.

We stayed here for one night while looking for a place to live permanently. The king bed was nice and comfortable, but the bathroom smelled like onions. Staff was friendly - talkative but friendly. Good location for the money.

Everything was great, but next time I will ask if pets are allowed. 2 different barking dogs at nite and in the morning.

Retired couple visiting family in area. Great location, well-designed room layout, would stay here again.

Great room quiet hotel

the location is very good with lots of choices for restaraunts. The beds were very comforatable and clean. However, the bathroom left something to be desired. there was alot of mildew around tub/shower and someone elses hair on the floor and toilet. The continental breakfast was quite good though. They just need a little more attention to detail.

The overall experience of the hotel was good.

19901 E Valleyview Pkwy Independence MO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a leisurely stroll of Silverstein Eye Centers Arena, Holiday Inn Express Hotel & Suites Independence-Kansas City is within a 10-minute drive of Midwest Genealogy Center. This 91-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Burr Oak Woods Conservation Area is also close to this Independence hotel.


Dining

Free buffet breakfast is included with your stay.


Rooms

All 91 air-conditioned rooms feature microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and flat-screen TVs with cable channels. Free newspapers, free local calls, and hair dryers are also standard.


Property features

Guests of Holiday Inn Express Hotel & Suites Independence-Kansas City have access to an indoor pool, a fitness center, and a spa tub. A stay here includes free parking. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Room, 1 King Bed, Non Smoking

King 1 | Sleeps 5

Executive Room, 1 King Bed, Non Smoking

King 1 | Sleeps 5

Standard Room

Full 1 | Queen 1 | Sleeps 5

Room, 2 Double Beds, Accessible, Bathtub (Mobility)

Full 2 | Sleeps 5

Guest reviews for Holiday Inn Express Hotel & Suites Independence-Kansas City

Everyone (2) Business (3) Couples (3) Family (8)
5

nice hotel, close to the baseball stadium

Everyone

Front desk clerk was very nice and helpful. Breakfast was great. Room was roomy and clean.

By , from St. Louis, MO on Apr 30, 2017

3

not good

Everyone

Night staff was terrible. Rude and unprofessional.

By , from Omaha on Aug 21, 2016

5

very nice hotel

BusinessTravelers

Unfortunately they were remodeling and it made things a bit difficult to get our bags in and up to our room, but the staff were great and the room was very clean and lovely. Would highly recommend the hotel! We found it just a bit difficult to actually get to but maybe that was because we were so tired.

By on Aug 2, 2015

4

good experience.

Families

The pool was great, as was breakfast. The room was really clean as well. The air conditioning was not working, so we got changed to another room. There were about 8 inch metal sticks coming out of the bed, but they fixed that problem right away. The Internet code was wrong so I had to ask for the right one. We will stay there again, we just hope these little things don't get overlooked next time.

By on May 24, 2015

4

a fun staycation

Families

We really enjoyed the coffee and tea in the lobby !! we were close to all the stuff on first floor! wish the pool would have been a little bigger. There was a birthday party going on and it was packed and loud but we went back later and it was cleared out and we had a blast. I believe her name was Kandie and she was fabulous. we ended up getting another room for more space and she really helped me all through the night! Great stay! for our little getaway

By on Jan 26, 2015

5

another business trip

BusinessTravelers

Asst. GM is one of the most competent, professionals I've ever met.

By on Jan 21, 2015

3

it was ok for a quick over night trip

BusinessTravelers

I stayed for a quick over night trip and it was clean enough, but nothing special. Has a good variety at breakfast if you have children and has a handicap accessible pool.

By on Jan 17, 2015

3

quick trip

Families

This hotel is good is you are needing a place to stay for a quick trip. Breakfast buffet in the morning has a lot available. Swimming pool is salt water.

By on Oct 27, 2014

5

comfy clean place to stay

Families

The room was clean and spacious enough. We had fun in the pool and the hot tub. It is about a five minute drive off the interstate, but still very easily accessible. The staff was very friendly. The breakfast was pretty good, including both hot and cold items.

By on Sep 22, 2014

4

friendly, welcoming, and homey

Couples

This is not a high-end chain, but the value is excellent and location quite good. The free breakfast is a great plus. There was a small indoor pool with spa and an even smaller exercise room. The rooms themselves were good sized, with comfortable beds, and both a microwave and refrigerator. Overall, a comfortable place to spend a few nights away from home, especially if you've got other things to do during the day.

By on Apr 24, 2013