Awesome breakfast, affordable, very friendly staff, very clean, indoor pool & spa.
The hotel was great! During our stay, we were informed there would be limited breakfast, but it was good. Unfortunately, even though it seemed to be a good and safe area, our vehicle and 3 others had the windows smashed, lots of glass. No assistance from staff. They gave us a broom, pan & garbage bag. Didn’t seem to concerned.
For a 2 star hotel, the rooms were very clean and the beds weee comfortable. It rivaled some 4 star hotel rooms I’ve stayed in. It rates more like high 3 and I’d recommend staying here if you’re on a budget but want a decent place to stay. Plenty of options for breakfast and indoor pool included
We really enjoyed our stay. Room was very clean as was the rest of the site. Breakfast was very skimpy and frankly not worth even going down for. A few cheese danishes, fresh fruit, cereals and milk. We opted to go out for breakfast. The only issue we had with any amenities was the hot tub in the spa area. We only had 2 nights and the hot tub was always packed with kids. There should be an adult hour at the spa area like in many other hotels we have stayed at. Pool/spa area closes at 10 which is early for a hotel in an area such as this and really isn't necessary as there are no lifeguards or pool attendants on duty anyway.
Despite the pandemic these people are doing their very best to please their guests. We WILL be back. Loved it!
Indoor pool & hot tub kept clean. The hours open were just for our stay. The beds were comfortable and clean. I loved the shampoo/conditioner & body wash provided.
Clean and friendly staff, went above and beyond !!!
Probably one of the best locations I’ve stayed at.
Front desk clerk was very nice and helpful. Breakfast was great. Room was roomy and clean.
Night staff was terrible. Rude and unprofessional.
Unfortunately they were remodeling and it made things a bit difficult to get our bags in and up to our room, but the staff were great and the room was very clean and lovely. Would highly recommend the hotel! We found it just a bit difficult to actually get to but maybe that was because we were so tired.
The pool was great, as was breakfast. The room was really clean as well. The air conditioning was not working, so we got changed to another room. There were about 8 inch metal sticks coming out of the bed, but they fixed that problem right away. The Internet code was wrong so I had to ask for the right one. We will stay there again, we just hope these little things don't get overlooked next time.
We really enjoyed the coffee and tea in the lobby !! we were close to all the stuff on first floor! wish the pool would have been a little bigger. There was a birthday party going on and it was packed and loud but we went back later and it was cleared out and we had a blast. I believe her name was Kandie and she was fabulous. we ended up getting another room for more space and she really helped me all through the night! Great stay! for our little getaway
Asst. GM is one of the most competent, professionals I've ever met.
I stayed for a quick over night trip and it was clean enough, but nothing special. Has a good variety at breakfast if you have children and has a handicap accessible pool.
This hotel is good is you are needing a place to stay for a quick trip. Breakfast buffet in the morning has a lot available. Swimming pool is salt water.
The room was clean and spacious enough. We had fun in the pool and the hot tub. It is about a five minute drive off the interstate, but still very easily accessible. The staff was very friendly. The breakfast was pretty good, including both hot and cold items.
This is not a high-end chain, but the value is excellent and location quite good. The free breakfast is a great plus. There was a small indoor pool with spa and an even smaller exercise room. The rooms themselves were good sized, with comfortable beds, and both a microwave and refrigerator. Overall, a comfortable place to spend a few nights away from home, especially if you've got other things to do during the day.
Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel is a short stroll from Cable Dahmer Arena and Centerpoint Community Ice. This 91-room hotel welcomes guests with conveniences like free breakfast, an indoor pool, and a 24-hour gym.
Free buffet breakfast is included with your stay.
Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Other standard amenities include refrigerators, microwaves, and coffee makers.
Guests of Holiday Inn Express Hotel & Suites Independence-Kansas City, an IHG Hotel have access to an indoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and securing valuables. Additional amenities include a spa tub, conference space, and a business center.
Awesome breakfast, affordable, very friendly staff, very clean, indoor pool & spa.
The hotel was great! During our stay, we were informed there would be limited breakfast, but it was good. Unfortunately, even though it seemed to be a good and safe area, our vehicle and 3 others had the windows smashed, lots of glass. No assistance from staff. They gave us a broom, pan & garbage bag. Didn’t seem to concerned.
For a 2 star hotel, the rooms were very clean and the beds weee comfortable. It rivaled some 4 star hotel rooms I’ve stayed in. It rates more like high 3 and I’d recommend staying here if you’re on a budget but want a decent place to stay. Plenty of options for breakfast and indoor pool included
We really enjoyed our stay. Room was very clean as was the rest of the site. Breakfast was very skimpy and frankly not worth even going down for. A few cheese danishes, fresh fruit, cereals and milk. We opted to go out for breakfast. The only issue we had with any amenities was the hot tub in the spa area. We only had 2 nights and the hot tub was always packed with kids. There should be an adult hour at the spa area like in many other hotels we have stayed at. Pool/spa area closes at 10 which is early for a hotel in an area such as this and really isn't necessary as there are no lifeguards or pool attendants on duty anyway.
Despite the pandemic these people are doing their very best to please their guests. We WILL be back. Loved it!
Indoor pool & hot tub kept clean. The hours open were just for our stay. The beds were comfortable and clean. I loved the shampoo/conditioner & body wash provided.
Clean and friendly staff, went above and beyond !!!
Hello, Thank you for staying with us!
Probably one of the best locations I’ve stayed at.
Hello Chief, Thank you for taking the time to give the hotel a review. We appreciate you staying with us and we look forward to seeing you again soon!
Thank you for taking the time to give us your feedback on your recent stay with us. I am thrilled to hear you enjoyed your stay and the staff was friendly. I am pleased to hear everything was clean and you were able to enjoy the pool & spa. We hope we get to serve you again!