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Candlewood Suites Kansas City - Independence

2.5 out of 5.0
Overview Reviews Amenities & Policies
4545 S Trace Park Court, Independence, MO
1-844-663-2269
4.0
out of 5
"Good!"
See all 11 reviews
Room cleanliness 4.5
Service & staff 4.0
Room comfort 4.5
Hotel condition 3.5

This hotel is most popular for:

  • Everyone
  • Family

Recent guest reviews

Not impressed with the staff. Arrived in the evening and when checking in we were informed in addition to what we paid thru online reservation they would put an extra $50 on hold in case I wipe my makeup on their towels. Uh ok... Then my son asked if the little store they have in lobby is open to purchase drinks and he was told if he had a cup or water bottle he could fill it in the drinking fountain. Then we asked if there was a nearby bagel store and we were informed he wasn't "rich enough" for that or Starbucks like stores but he was sure there was something in the area but he didn't know of anything. In the morning when checking out I mentioned to the associates that the door lock didn't work from inside the room. Neither acknowledged me or looked up from computer just handed me receipt and then said they would have maintenance look into it. Not sure I would go back, room was fine but staff left a lot to be desired

Love how this hotel had pretty much everything we were seeking ! Pool, grill, indoor games (for adults) Our room had kitchen which was a plus!! Staff were amazing ! Rooms were clean. Can’t complain

Hotel was clean, quiet, away from traffic. Plenty of space in room. Comfortable bed.

Stayed here for a Royals game. Took us 15 min to get to the stadium, plenty of restaurants and things to do close by. Nice pool and hot tub. Reasonable price.

This is my place to stay whenever i visit Kansas City. The staff is always great, the room are super clean, the area is quiet and safe.

Very clean hotel rooms. The have a modern little kitchen, swimming pool and workout room. Near malls, stores, restaurants and Costco.

S Trace Park Court Independence MO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • Fitness center

Candlewood Suites Kansas City - Independence is a short stroll from Silverstein Eye Centers Arena and Centerpoint Community Ice. This 89-room hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.


Rooms

All 89 air-conditioned rooms feature kitchens with refrigerators, microwaves, stovetops, and dishwashers. Guests can enjoy TVs and stay connected with free WiFi. Other standard amenities include coffee makers, free local calls, and ironing boards. Weekly housekeeping is available.


Property features

Built in 2017, the brand new Candlewood Suites Kansas City - Independence offers an indoor pool, a fitness center, and a spa tub. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, a business center, and laundry facilities.

Room options

Studio Suite, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2
$85* Per night/room Jan 28 - Jan 29

Studio Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Studio Suite, 1 Queen Bed, Accessible, Bathtub (Hearing)

1 Queen Bed | Sleeps 2

Studio Suite, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Candlewood Suites Kansas City - Independence

Everyone (9) Family (4)
3
Family Family

Not impressed with the staff. Arrived in the evening and when checking in we were informed in addition to what we paid thru online reservation they would put an extra $50 on hold in case I wipe my makeup on their towels. Uh ok... Then my son asked if the little store they have in lobby is open to purchase drinks and he was told if he had a cup or water bottle he could fill it in the drinking fountain. Then we asked if there was a nearby bagel store and we were informed he wasn't "rich enough" for that or Starbucks like stores but he was sure there was something in the area but he didn't know of anything. In the morning when checking out I mentioned to the associates that the door lock didn't work from inside the room. Neither acknowledged me or looked up from computer just handed me receipt and then said they would have maintenance look into it. Not sure I would go back, room was fine but staff left a lot to be desired

By on Oct 28, 2019

Review comment responded on Nov 15, 2019

I wanted to reach out to you and apologize for the problems that you experienced while you were here. I have addressed your concerns with the rest of the staff and am working on training them to acknowledge Guest more appropriately. We hope that you will give us another chance to provide you with exceptional service.

4
Everyone

By on Oct 22, 2019

Review comment responded on Nov 15, 2019

I wanted to thank you for taking the time to leave us your feedback. I will share it with the team.

5
Everyone

By on Oct 20, 2019

1
Everyone

By on Sep 2, 2019

5
Family Family

Love how this hotel had pretty much everything we were seeking ! Pool, grill, indoor games (for adults) Our room had kitchen which was a plus!! Staff were amazing ! Rooms were clean. Can’t complain

By on Aug 20, 2019

2
Everyone

By on Jun 23, 2019

5
Everyone

By on Dec 31, 2018

Review comment responded on Dec 31, 2018

Thank you for taking the time to review our property. We are pleased to hear you enjoyed your stay.

5
Everyone

Hotel was clean, quiet, away from traffic. Plenty of space in room. Comfortable bed.

By on Sep 24, 2018

Review comment responded on Oct 2, 2018

Great to hear you enjoyed your stay with us. We look forward to having you stay again.

4

nice place, friendly staff

Everyone

Stayed here for a Royals game. Took us 15 min to get to the stadium, plenty of restaurants and things to do close by. Nice pool and hot tub. Reasonable price.

By on Aug 27, 2018

Review comment responded on Sep 9, 2018

Thank you for taking the time to review our property. We are pleased to hear that you enjoyed your stay. Always great to have Sports fans stay with us. Next time your back to see a game, hope you stay with us.

5
Everyone

This is my place to stay whenever i visit Kansas City. The staff is always great, the room are super clean, the area is quiet and safe.

By , from CHICAGO on Jul 20, 2018

Review comment responded on Jul 25, 2018

Penelope, It is always a pleasure to see you when your in town. Thank you for staying with you and becoming a part of our hotel family.

Candlewood Suites Kansas City - Independence

4545 S Trace Park Court, Independence, MO 64057
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