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Recent guest reviews

We got a handicapped access unit, which was fine in principle, but the vinyl tile floors are not pleasing. More relevant, they were not clean. I didn't notice until I got in the shower, and my feet were dirty brown. The hotel is pretty new and in good repair generally.

We had a great stay at this property. It was under construction, which limited the rooms available, however, the staff was kind, breakfast was great, and the owner/staff were very invested in us having a great stay at their property. I would absolutely stay at this property again! Nice Chiefs memorabilia on display! Hot coffee always available.

Clean and walking distance to a lot of stuff! Ample parking and fast checking in

Was only passing through and worried about staying somewhere safe. This is a great location, comfortable beds, and decent price.

I ordered this room because it said I was able to check in anytime well I ordered the room about 4am and paid for the day before check in . Well I got to the hotel and they run their systems every night at 2am so if anyone orders a hotel after the 2 am than the hotel has no record . The hotel asked me to call orbit and to cancel my order with them and they will rent us the room at the same price . Meatless to day we paid double for a room after spending 2 hours waiting to check in . I am still waiting on orbit to refund my money which they probably sill never do. I will never order from this site and that room best western in kc. I had the worst experience ever

E 37th Ter S Independence MO

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located within a mile (2 km) of Centerpoint Medical Center, Best Western Independence Kansas City is within 3 miles (5 km) of Silverstein Eye Centers Arena. This 63-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6 AM to 9 AM and on weekends from 6:00 AM to 9:00 AM.


Rooms

Guests can expect free WiFi and 32-inch flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free local calls, and safes.


Property features

At Best Western Independence Kansas City, guests enjoy an indoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a business center and express check-in.

Room options

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Pet Friendly)

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Best Western Independence Kansas City

Everyone (4) Couples (1) Family (4)
4
Family Business Business

We got a handicapped access unit, which was fine in principle, but the vinyl tile floors are not pleasing. More relevant, they were not clean. I didn't notice until I got in the shower, and my feet were dirty brown. The hotel is pretty new and in good repair generally.

By on Jun 14, 2022

Review comment responded on Jun 17, 2022

Dear Bradley, Thank you for taking a moment to share your experience at Best Western Independence. We regret that you experienced disappointment in regard to our accommodations, but we appreciate you letting us know. Guest feedback is the foremost catalyst for change. It was a pleasure having you here and we hope for the opportunity to change your lasting impression.

5
Everyone

By on Mar 27, 2022

5
Everyone

By on Dec 15, 2021

5
Everyone

By on Oct 5, 2021

5
Family

We had a great stay at this property. It was under construction, which limited the rooms available, however, the staff was kind, breakfast was great, and the owner/staff were very invested in us having a great stay at their property. I would absolutely stay at this property again! Nice Chiefs memorabilia on display! Hot coffee always available.

By on Jun 10, 2021

Review comment responded on Jun 14, 2021

Thank you for coming to see us at Best Western Independence! It was a treat to have you with us, and we are delighted that you had a great stay. Hearing that you would come back and see us again is an honor. We look forward to serving you.

5
Family

Clean and walking distance to a lot of stuff! Ample parking and fast checking in

By on Mar 16, 2021

Review comment responded on Mar 18, 2021

Thank you very much for your feedback. Please visit us again.

5
Everyone

By on Mar 12, 2021

Review comment responded on Mar 26, 2021

Thank you so much for leaving us a review, come back and stay soon!

5
Partner Couples

Was only passing through and worried about staying somewhere safe. This is a great location, comfortable beds, and decent price.

By , from Lexington, TN on Sep 8, 2020

Review comment responded on Sep 24, 2020

Thank you for taking the time to leave us such a nice review. Please come back and stay soon!

1
Family with small children Friends Business Business Family

I ordered this room because it said I was able to check in anytime well I ordered the room about 4am and paid for the day before check in . Well I got to the hotel and they run their systems every night at 2am so if anyone orders a hotel after the 2 am than the hotel has no record . The hotel asked me to call orbit and to cancel my order with them and they will rent us the room at the same price . Meatless to day we paid double for a room after spending 2 hours waiting to check in . I am still waiting on orbit to refund my money which they probably sill never do. I will never order from this site and that room best western in kc. I had the worst experience ever

By , from Wichita ks on Aug 26, 2020

Review comment responded on Sep 13, 2020

I apologize for any inconvenience that you experienced while staying with us.

Best Western Independence Kansas City

18700 E 37th Ter S, Independence, MO 64057
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