Comfort Suites Jackson I-40

2.5 star property
Hotel in Jackson with free breakfast and a 24-hour front desk

Choose dates to view prices

Photo gallery for Comfort Suites Jackson I-40

Relax by the pool surrounded by a comfortable seating area and lounge chairs.
Welcome to our reception area, featuring a curved reception desk and a warm, inviting atmosphere.
Relax in this spacious living area with a high ceiling, comfortable seating, and a fully equipped kitchen.
Relax in this stylish room with a large bed, sofa, and desk, surrounded by artwork and natural light.
Enter a hotel with a striking stone and stucco facade, featuring a large overhang and glass door entrance.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
61 Casey Jones Lane, Jackson, TN, 38305
  • Casey Jones Village
    ‪3 min walk‬
  • Union University
    ‪2 min drive‬
  • Old Hickory Mall
    ‪3 min drive‬
  • Jackson, TN (MKL-McKellar-Sipes Regional)
    ‪10 min drive‬

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Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(40 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Accessible, Non Smoking

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 2 Queen with Sofa bed

9.2 out of 10
Wonderful
(30 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Jackson

Comfort Suites Jackson I-40 places you next to Casey Jones Village and within a 5-minute walk of Music Highway Crossroads. This hotel has 70 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.

What's nearby

  • Casey Jones Village - 3 min walk - 0.2 miles
  • Union University - 2 min drive - 1.1 miles
  • North Hospital - 3 min drive - 2.0 miles
  • Old Hickory Mall - 3 min drive - 2.2 miles
  • West Tennessee Healthcare Sportsplex - 7 min drive - 5.8 miles

Getting around

  • Nashville International Airport (BNA) - 135 min drive

Restaurants

  • ‪Sonic Drive-In - ‬2 min drive
  • ‪Olive Garden - ‬2 min drive
  • ‪McDonald's - ‬6 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪Buffalo Wild Wings - ‬3 min drive

About this property

Comfort Suites Jackson I-40

Hotel in Jackson with free breakfast and a 24-hour front desk
Guests of Comfort Suites Jackson I-40 enjoy an indoor pool, free WiFi in public areas, and a business center. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free newspapers, laundry facilities, and a water dispenser.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms have hair dryers and free toiletries. Other standard amenities include sofa beds, sitting areas, and refrigerators.
Recreational amenities at the hotel include an indoor pool.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator
  • Thin carpet in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Built in 2009
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 4 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 150.00 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
  • Check-in: 2 PM
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.

Property is also known as

Comfort Suites Hotel Jackson
Comfort Suites Jackson
Comfort Suites Jackson Hotel
Comfort Suites Jackson I 40
Comfort Suites Jackson I-40 Hotel
Comfort Suites Jackson I-40 Jackson
Comfort Suites Jackson I-40 Hotel Jackson

Frequently asked questions

Is a free cancellation option available at Comfort Suites Jackson I-40?

Comfort Suites Jackson I-40 provides free cancellation on some room rates. For specific requirements, look at the cancellation policy on our site.

What's there to do around Comfort Suites Jackson I-40?

This hotel is located in Jackson and just steps from Casey Jones Village and Music Highway Crossroads. You'll also find Old Hickory Mall and Rusty's TV and Movie Car Museum within a short drive.

Is there parking available at Comfort Suites Jackson I-40?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible van parking and RV/bus/truck parking are also available for guests.

Does Comfort Suites Jackson I-40 have a casino on the premises?

No, Comfort Suites Jackson I-40 doesn't have a casino.

Is there an indoor pool at Comfort Suites Jackson I-40?

Yes, this hotel has an indoor pool.

Is Comfort Suites Jackson I-40 good for couples?

Couples will appreciate amenities like an indoor pool, free breakfast, and a 24-hour front desk at this hotel.

Does Comfort Suites Jackson I-40 have a hot tub?

No, this hotel doesn't have a spa tub.

Does Comfort Suites Jackson I-40 have a restaurant that serves breakfast?

Comfort Suites Jackson I-40 offers free buffet breakfast each morning though there is no restaurant.

Does Comfort Suites Jackson I-40 allow pets to stay for free?

No, pets aren't allowed at Comfort Suites Jackson I-40 though service animals are welcome.

Are there connecting rooms at Comfort Suites Jackson I-40?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Comfort Suites Jackson I-40?

The closest major airport to Comfort Suites Jackson I-40 is Jackson, TN (MKL-McKellar-Sipes Regional), which is 7.8 mi away (10 minutes by car).

Are there rooms with balconies at Comfort Suites Jackson I-40?

No, there aren't any guestrooms with balconies at Comfort Suites Jackson I-40.

Comfort Suites Jackson I-40 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 667 out of 1005 reviews
Rating 8 - Good. 227 out of 1005 reviews
Rating 6 - Okay. 64 out of 1005 reviews
Rating 4 - Poor. 33 out of 1005 reviews
Rating 2 - Terrible. 14 out of 1005 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rickey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Goid Stay

Very good.
Stayed 1 night in Apr 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean easy parking close to highway
Stayed 1 night in Apr 2025

10/10 Excellent

Jim H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

April

Stayed 2 nights in Apr 2025

8/10 Good

Ken

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was good EXCEPT while in our room someone entered our room. Our room had been given to someone else and of course they enteted the room. Very upsetting to both parties. I would think this could not have been done with all securities in place.
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and beds were comfortable. Front desk clerk was super nice. Would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

8/10 Good

William

Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Deshondria

Traveled with family and small children
My room was nasty and bench was peeling bad.
Stayed 1 night in Mar 2025

10/10 Excellent

Brad

Stayed 1 night in Mar 2025

8/10 Good

Amber, Minneapolis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoy that early check-in at 2 PM. I also enjoyed the waffles in the morning. I wish they had an alternative option for people who don't eat pork. But overall, it was a good experience, and the bed was really comfortable and the water pressure is great also love how hot the water gets really enjoyed that. There are several eating places within walking distance, including casey jones, which is a must stop by.
Stayed 2 nights in Mar 2025

6/10 Okay

April

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
Upon check in an older woman with blonde hair and glasses was extremely rude. She did get us checked in early but she was very unhappy. Later that afternoon we were leaving to find some food and she was having an adult conversation but very loudly and not appropriate for my 11yr old granddaughter to hear. Pool was freezing and so much chlorine it was so cloudy and literally made your eyes burn before even getting in the pool. The hot tub was almost boiling and had mold and the bottom was covered in dirt. It was so gross. Our room was mostly clean but very small. The bathroom had mildew in the shower area. The location is close to the instate and the road noise is very loud. And its loud in the hall ways between staff and construction workers staying there. I dont see us stayinh there again. We did encounter 2 kind staff members one was in maintenance and the gentleman in the breakfast area.
Stayed 2 nights in Mar 2025

8/10 Good

Tyrell

Stayed 2 nights in Feb 2025

10/10 Excellent

Savannah

Stayed 1 night in Mar 2025

10/10 Excellent

Dustin

Stayed 1 night in Mar 2025

10/10 Excellent

Cody

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice hotel. Return traveler!
Stayed 1 night in Mar 2025

2/10 Terrible

Loretta

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Integrity

A iphone charger was left plugged into the wall by the bed. The hotel was called the same day to see if it was found. They was suppose to call me back the next day. I am still waiting on that call. This lets me know that someone has taken the charger for themselves. If the room was suppose to be cleaned before the next customer, they would have seen the charger.
Stayed 1 night in Mar 2025

10/10 Excellent

michelle

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

It was wonderful. This place is perfect for anyone traveling for business and family!
Stayed 2 nights in Feb 2025

10/10 Excellent

SHEENA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025