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Comfort Suites Jackson

2.5 out of 5.0

Recent guest reviews

My family had to seek shelter after damage to our home, and we made two separate visits to this location. I have to say that everything about the hotel itself was great! The rooms are large and clean with a pullout sofa, the shower pressure is wonderful, the complimentary breakfast is more than adequate, and the hotel sits right at the junction to I-40. They even keep a dispenser of cold water in the lobby every day and offer a small reception on certain evenings with free beer, soda, and snacks. The staff was not the most helpful that I have ever dealt with (front desk and food service), and that is my main complaint about this location. It would not prevent a future stay, but we sure could have used a few more smiles and more enthusiasm from those who were working. They seemed to spend a lot of time outside or sitting in the lobby flipping the television.

Stayed here on our way to Arkansas. Desk ladies were friendly and helpful, breakfast was delicious and a great variety, beds were comfy, rooms immaculate with great desk and sitting area, large screen tv, super clean bathrooms. Will definitely stay again.

Hotel was under renovation but room was clean and updated. Friendly service workers and enjoyed the stay. The breakfast was very good with buscuits, gravy, eggs, sausage, hash browns and the usual pastries. It was located in a good area and parking lot had room for the truck and trailer we were hauling.

Hotel was nice. Room was big and clean. Hotel is fairly new. We stayed here because they had an indoor pool. The only thing that wasn’t just great is the lady who was working the front desk. She was pretty “blah” and didn’t seem to care if I was there or not.

I stopped over at this motel for one night on a trip. It's pretty new and I was very pleased. Located right next door to the Casey Jones Museum and Old Country Store. I ate supper there and it was great. The king room was fantastic. Tons of room and couch made in to a bed. Breakfast was good and there was plenty of food. Very neat and well decorated motel. I will definitely stay here again

Our room was clean and the king sized bed was comfy. The staff was friendly and helpful. A nice surprise was the Manager's Reception in the evening (for Choice Privilege Members) that offered nibbles, hot dogs etc, and various drinks. Breakfast was the usual. We had a suite and the TV was a nice size and could swivel so it could be watched either sitting on the couch or bed. Most importantly, we would stay here again when we are 🎶on the road again🎶 .....

I booked this hotel for a quick one-night Father's Day weekend trip to Jackson. My husband was born and raised in Jackson and did not know about this hotel. So we were pleasantly surprised when we arrived to find a fairly new hotel. We spent the night in a king suite. The room was spacious, clean, and comfy. Most importantly, it was quiet. No highway road noise keeping us up all night. Check-in was friendly and quick. The breakfast was pretty standard. Nothing special. Overall a good stay.

Nice enough hotel but the bathtub is gross. Mold in every corner. For $160, I expect clean. Some of the furnishings need updating and no newspapers in the lobby. You can’t even buy one. The breakfast is okay and the staff is fine.

The room was spacious and clean. It included a seating area. I highly recommend this hotel. Check in and out went smoothly. Breakfast was included, and it was fine. I would stay here again and do recommend it to others.

This was a great place, very clean and comfortable. I reserved 3 rooms and when we checked in the clerk had everything ready to check in the individual rooms, very efficient. The last person said "You get what you pay for." and that is so true. We enjoyed the breakfast, but did not appreciate the tip jar and baker at the waffle maker.

61 Casey Jones Lane Jackson TN

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Comfort Suites Jackson places you next to Casey Jones Village and within a 3 miles (5 km) of Old Hickory Mall. This 70-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi. It's in central Jackson and also a short drive from West Tennessee Healthcare Sportsplex.


Start your day off right with a free hot/cold buffet breakfast.


All of Comfort Suites Jackson's 70 air-conditioned rooms provide sofa beds, microwaves, and refrigerators. Guests can expect free WiFi and flat-screen TVs with cable channels. Other standard amenities include coffee makers, free local calls, and hair dryers.

Property features

Guests of Comfort Suites Jackson have access to an indoor pool, a fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. Additional amenities include a business center, free newspapers, and laundry facilities.

Room options

Suite, 2 Queen with Sofa bed

Queen 2 | Sleeps 6

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend this hotel

Total of 195 reviews