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Conrad Indianapolis

4.5 out of 5.0

Recent guest reviews

The staff, especially at the front desk, was amazing. Very helpful and welcoming. Will recommend this to everyone.

Enjoyed it very much everything was excellent!! Beautiful decor, friendly staff and perfect location. Highly recommend!!

This is a beautiful hotel with amazing accommodations. You can park across the street at the mall or use the skywalk to walk around the city. A variety of great restaurants are quite close as well as the convention center.

Loved the facilities and stafff! Everyone was wonderful.

Late night Check in. Staff was incredible. Needed a crib upon check in. Within minutes it arrived. Very comfortable and relaxing.

Great room, great pool and amenities, best hotel in Indianapolis

Staff was excellent- front desk Henry made my three year old hot chocolate, Willie helped us move luggage from a car parked in an unusual location (we were trying to let baby finish a car nap), and everyone helped guide us to delicious and very close restaurants. Also, despite frigid temps the pool was warm and hot tub ready to go. We’ll be back!

Stayed for Gencon 50. Hotel staff were helpful and knowledgeable. Mini fridge in room was a stocked minibar that required a key. Had to empty it ourselfs to put our drinks in it and use a key everytime I wanted a bottle of water. No noise from the other rooms but downtown street cars were very disruptive in the late hours. Bed was AMAZING! Shower was AMAZING! One of our bathooms was dirty though and on day two our maid did not replace all the towels, she simply folded some of the dirty ones back up.....Location was perfect and lots of room in the lobbies for late night gaming.

Very nice pet-friendly hotel. Everyone was very friendly and helpful. Valet guys were fast and awesome. Lobby people and house cleaners were awesome. Only thing that kinda annoyed me was the lady that checked us out in the morning. We had brought in 2 dogs and upon checking out she says in a snippy way, you know there is a pet fee don't you. When I see pet friendly and check in with my pets and pay over $400 to start with...no I don't know there is a pet fee. Thanks to her highness for being so kind as to not charge me LOL

Stayed over the Fourth of July weekend, had a king bed room with an extra fold a bed, the king bed was real comfortable but so was the fold a bed. Nice big room, nice pool area, Capitol Grill in building had a great breakfast. Very convenient right in downtown by the circle, where the fireworks took place...overall great stay with friendly people working there.

Big room and great value. Good breakfast and nice amenities. Staff was very friendly and helpful. Refrigerator was very loud, but not a huge deal as bedroom was separated from kitchen area and could close door. Pillows need help, but other bedding was nice quality.

My husband took me here for our one year wedding anniversary. He has asked for strawberries and champagne be delivered to the room at check in. It wasn't there when we checked in so they comped the whole thing and brought it up immediately! The beds were absolutely amazing. I slept great while I was there. My only complaint would be the cleaning staff. One girl was standing outside our room texting, looked up when we walked past, asked if we wanted her to clean our room now, which we were obviously just walking back into. We said no thank you and she went right back to texting. But the room was cleaned every other day we were there. The hotel is in a great location and the wine bar is pretty cool. Will definitely stay again.

The Conrad certainly sits at the top of a short list of upscale hotels. From the moment you walk in till you get to your room, this hotel exude first class. Top that with a great spa, Capital Grille on site and you have a combination worth the price of admission. Room was spacious, clean, bed extremely comfortable, great finishes, wonderful bath.... Will stay again

Beautiful hotel within walking distance to shopping and many restaurants! Would definitely stay again!

My Husband and I stayed here for our 4 year anniversary. We have stayed here every night each year on our anniversary and plan to continue this tradition for years to come. We had the most perfect view of the monument circle with the Christmas lights. The room was beautiful as always. The bed and bedding are amazing and we both slept like babies! We walked from the hotel through the skywalk to Circle Center Mall which was very convenient. We absolutely love going to the Conrad! There is nothing bad to say about it!

Great bell service. Check in desk a bit understaffed, but the restaurants, location, and quality of the rooms far outweighs any negatives. We will be staying there again. Very busy time out front and while waiting for our car to come around, witnessed bell staff treating each guest as if he or she was their only concern. Woman on bachelorette party and mom and four little girls for a b-day get away. All treated well in the midst of chaos. First impressions are everything, and the front staff obviously get it.

Our second time staying here, however we ordered a bottle from Room Service and it never got delivered. I wanted to call back down and complain but the spouse stated after 45 minutes (we were quoted 15 minutes) she didnt even want the bottle any more. Super disappointed and usually would have voiced my issue and given them a chance to correct but it was just one of those cases where it wasnt worth the effort.

Ideally located in the heart of Indianapolis, the Conrad has it all. Great staff, gorgeous rooms, great onsite restaurants, fabulous spa and workout facilities....

Loved everything about our stay. From check in to departure, luxury and kindness. Thank you! We'll be back!

50 W Washington St. Indianapolis IN

Hotel highlights

  • Walking distance to Ind...
  • Free WiFi and wired Int...
  • Onsite dining
  • Spa

Located in Downtown Indianapolis, Conrad Indianapolis is adjacent to Circle Center Mall and within a 10-minute walk of other popular attractions like Bankers Life Fieldhouse. This 247-room, 4.5-star hotel has conveniences like a full-service spa, an indoor pool, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at The Capital Grille, the hotel's onsite restaurant. Order from 24-hour room service to satisfy your hunger without leaving your room. Full breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

An LED TV comes with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds are dressed in premium bedding and the bathroom offers a soaking tub, a rainfall showerhead, a hair dryer, and designer toiletries. Other standard amenities include a refrigerator, a minibar, and a coffee maker.


Property features

At Conrad Indianapolis, guests enjoy a full-service spa, an indoor pool, and a fitness center. Valet parking is available for USD 47 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Deluxe Two Doubles

Full 2 | Sleeps 4

Deluxe King

King 1 | Sleeps 2

One Bedroom Corner Suite

King 1 | Sleeps 2

Suite, 1 King Bed (Surrealism)

King 1 | Sleeps 2

Guest reviews for Conrad Indianapolis

Everyone (7) Couples (21) Business (6) Family (5) Friends (2)
5
Partner Couples

The staff, especially at the front desk, was amazing. Very helpful and welcoming. Will recommend this to everyone.

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

Thank you for your feedback. It is always great to hear about great experiences. Warm Regards, LaMont

5
Partner Couples Families

Enjoyed it very much everything was excellent!! Beautiful decor, friendly staff and perfect location. Highly recommend!!

By on Apr 2, 2019

Review comment responded on Apr 3, 2019

Thank you for taking the time to write a review! Your feedback is very important to us. We are happy to know our decor, fantastic service and convenient location all contributed to a memorable stay for you. We hope to welcome you back to Conrad Indianapolis again soon. Greg Tinsley General Manager, Conrad Indianapolis

4
Everyone

By on Mar 28, 2019

Review comment responded on Apr 3, 2019

Thank you for your review! We look forward to welcoming you back soon. Hospitably, Greg Tinsley General Manager

5
Everyone

This is a beautiful hotel with amazing accommodations. You can park across the street at the mall or use the skywalk to walk around the city. A variety of great restaurants are quite close as well as the convention center.

By on Dec 14, 2018

Review comment responded on Dec 18, 2018

Thank You Very Much for your comments. We are very happy you enjoyed your stay at the Conrad and we look forward to seeing you again.

5
Everyone

Loved the facilities and stafff! Everyone was wonderful.

By , from Indianapolis on Nov 6, 2018

Review comment responded on Nov 13, 2018

Thank you for taking the time to write a review! We are delighted to hear we were able to exceed your expectations during your recent visit. We look forward to welcoming you back! Hospitably, Greg Tinsley General Manager, Conrad Indianapolis

5
Everyone

Late night Check in. Staff was incredible. Needed a crib upon check in. Within minutes it arrived. Very comfortable and relaxing.

By , from Indianapolis on Sep 30, 2018

Review comment responded on Oct 2, 2018

Thank you for your review, Josephine! We are delighted to hear you enjoyed your recent stay with us. Looking forward to welcoming you back soon! Hospitably, Greg Tinsley, General Manager, Conrad Indianapolis

5
Everyone

Great room, great pool and amenities, best hotel in Indianapolis

By on Sep 7, 2018

Review comment responded on Sep 11, 2018

We truly appreciate your feedback and we are so glad that you enjoyed our property. Have a wonderful week. Warm Regards, LaMont King Jr.

5

awesome staff- close to everything in downtown

Everyone

Staff was excellent- front desk Henry made my three year old hot chocolate, Willie helped us move luggage from a car parked in an unusual location (we were trying to let baby finish a car nap), and everyone helped guide us to delicious and very close restaurants. Also, despite frigid temps the pool was warm and hot tub ready to go. We’ll be back!

By , from louisville, KY on Jan 12, 2018

Review comment responded on Jan 23, 2018

Thank you for your feedback. We appreciate you staying with us. Have a great week!

4

comfortable quarters.

Everyone

Stayed for Gencon 50. Hotel staff were helpful and knowledgeable. Mini fridge in room was a stocked minibar that required a key. Had to empty it ourselfs to put our drinks in it and use a key everytime I wanted a bottle of water. No noise from the other rooms but downtown street cars were very disruptive in the late hours. Bed was AMAZING! Shower was AMAZING! One of our bathooms was dirty though and on day two our maid did not replace all the towels, she simply folded some of the dirty ones back up.....Location was perfect and lots of room in the lobbies for late night gaming.

By , from Kentucky on Aug 21, 2017

Review comment responded on Aug 28, 2017

Thank you for choosing to stay with us over Gen Con 50! We are delighted to hear you enjoyed our accommodations and amenities. I have shared your feedback with our team and will work towards improving in the areas you mentioned. We hope you visit us again very soon! Hospitably, Greg Tinsley General Manager

5

wow, am i in a castle!?

Couples

Very nice pet-friendly hotel. Everyone was very friendly and helpful. Valet guys were fast and awesome. Lobby people and house cleaners were awesome. Only thing that kinda annoyed me was the lady that checked us out in the morning. We had brought in 2 dogs and upon checking out she says in a snippy way, you know there is a pet fee don't you. When I see pet friendly and check in with my pets and pay over $400 to start with...no I don't know there is a pet fee. Thanks to her highness for being so kind as to not charge me LOL

By on Oct 4, 2015