The staff was amazingly accommodating. We we're helped by Xochital during check-in and she was friendly, professional and just overall an amazing person! The rooms were clean and looked like the photos that were shown on the website. The rate for rooms was affordable and my husband and I loved how they had an option for guests to choose breakfast as an option while booking. The bartender and breakfast staff were so welcoming and made us feel like valued guests. The hotel was in a beautiful area and the property was landscaped beautifully. The food and marketplace were affordable as well. They made our experience at this hotel one to remember and helped us feel at ease. We will forever be grateful for what they did and will definitely recommend to others to stay at this establishment. I will always book with them for our stays in Indianapolis.
Front Desk Staff was great, place was super clean and amenities were awesome
The overall layout / architecture of the property was nice with the courtyard/ etc.
Breakfast was buffet style with real not powdered eggs. It was cheaper purchased at check in than in the morning. These types used to be complimentary but I understand the change. Price for service seemed appropriate though.
Nice facility had a nice open plaza.
the two main elevators for the back wing both needed to be serviced, otherwise a pleasant stay
Everything was amaxing.
Property extremely dated. Rooms smelled of mold
New facilities, very secluded area and quiet.
Great!
Na
Excellent hotel very clean
Basically I liked the facility
I loved that the room was sound proof because my daughter is so young and cries a lot, but there were no complaints from the rooms around us. The pool was unoccupied, but there were no steps to get into the pool, just a ladder, which was hard with a 5 month old. The breakfast wasn’t included in the stay, which was disappointing. But there was access to almost any other place to eat because everything is so close by. Can’t hear a lot of traffic either, which is wonderful. It’s close but not too close to the city!
Visited for 4 days / 3 nights. Staff never came in the room to clean, remove trash, replace dirty towels, etc. Every night you had to get clean towels and cups from the front desk.
Holiday Inn Indianapolis Carmel, an IHG Hotel is located within a few miles (5 km) of Waterpark at Monon Community Center and IU Health North Hospital. This 171-room, 3.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.
Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Microwaves, coffee makers, and free weekday newspapers are other standard amenities.
At Holiday Inn Indianapolis Carmel, an IHG Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
The staff was amazingly accommodating. We we're helped by Xochital during check-in and she was friendly, professional and just overall an amazing person! The rooms were clean and looked like the photos that were shown on the website. The rate for rooms was affordable and my husband and I loved how they had an option for guests to choose breakfast as an option while booking. The bartender and breakfast staff were so welcoming and made us feel like valued guests. The hotel was in a beautiful area and the property was landscaped beautifully. The food and marketplace were affordable as well. They made our experience at this hotel one to remember and helped us feel at ease. We will forever be grateful for what they did and will definitely recommend to others to stay at this establishment. I will always book with them for our stays in Indianapolis.
Front Desk Staff was great, place was super clean and amenities were awesome
The overall layout / architecture of the property was nice with the courtyard/ etc.
Breakfast was buffet style with real not powdered eggs. It was cheaper purchased at check in than in the morning. These types used to be complimentary but I understand the change. Price for service seemed appropriate though.
Thank you for your feedback. Breakfast at Holiday was never complimentary. You may have confused us with Holiday Inn Express which has a complimentary breakfast. They are two different brands.
Nice facility had a nice open plaza.
Thanks for your feedback, I'm glad you enjoyed our hotel! Please come see us again soon.
the two main elevators for the back wing both needed to be serviced, otherwise a pleasant stay
Thank you for your feedback. The elevators are inspected and serviced every month and as needed. Both elevators are working just fine. We did have an issue recently where someone kept putting debris on the door track trying to be funny.
Everything was amaxing.
Thank you for staying with us
Property extremely dated. Rooms smelled of mold
Thank you for your feedback
New facilities, very secluded area and quiet.
Thank you for staying with us
Thank you so much for your review. It sounds like you had a great experience from the service to the amenities. We look forward to hosting you again in the upcoming future. Please contact us and we will be happy to book your future stays.