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Recent guest reviews

The staff was amazingly accommodating. We we're helped by Xochital during check-in and she was friendly, professional and just overall an amazing person! The rooms were clean and looked like the photos that were shown on the website. The rate for rooms was affordable and my husband and I loved how they had an option for guests to choose breakfast as an option while booking. The bartender and breakfast staff were so welcoming and made us feel like valued guests. The hotel was in a beautiful area and the property was landscaped beautifully. The food and marketplace were affordable as well. They made our experience at this hotel one to remember and helped us feel at ease. We will forever be grateful for what they did and will definitely recommend to others to stay at this establishment. I will always book with them for our stays in Indianapolis.

Front Desk Staff was great, place was super clean and amenities were awesome

The overall layout / architecture of the property was nice with the courtyard/ etc.

Breakfast was buffet style with real not powdered eggs. It was cheaper purchased at check in than in the morning. These types used to be complimentary but I understand the change. Price for service seemed appropriate though.

Nice facility had a nice open plaza.

the two main elevators for the back wing both needed to be serviced, otherwise a pleasant stay

Everything was amaxing.

Property extremely dated. Rooms smelled of mold

New facilities, very secluded area and quiet.

Great!

Na

Excellent hotel very clean

Basically I liked the facility

I loved that the room was sound proof because my daughter is so young and cries a lot, but there were no complaints from the rooms around us. The pool was unoccupied, but there were no steps to get into the pool, just a ladder, which was hard with a 5 month old. The breakfast wasn’t included in the stay, which was disappointing. But there was access to almost any other place to eat because everything is so close by. Can’t hear a lot of traffic either, which is wonderful. It’s close but not too close to the city!

Visited for 4 days / 3 nights. Staff never came in the room to clean, remove trash, replace dirty towels, etc. Every night you had to get clean towels and cups from the front desk.

East Pennsylvania Pkwy Indianapolis IN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Indianapolis Carmel, an IHG Hotel is located within a few miles (5 km) of Waterpark at Monon Community Center and IU Health North Hospital. This 171-room, 3.5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. For your convenience, a buffet breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.


Rooms

32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and pillow menus ensure a restful night. Microwaves, coffee makers, and free weekday newspapers are other standard amenities.


Property features

At Holiday Inn Indianapolis Carmel, an IHG Hotel, guests enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.

Room options

Standard Room, 1 Queen Bed, Accessible (Mobility Roll-In Shower)

1 Queen Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 4

Standard Room, 2 Queen Beds, Accessible (Mobility Transfer Shower)

2 Queen Beds | Sleeps 4

Guest reviews for Holiday Inn Indianapolis Carmel, an IHG Hotel

Everyone (23) Couples (4) Business (1) Family (14) Other (1)
5
Partner Couples

The staff was amazingly accommodating. We we're helped by Xochital during check-in and she was friendly, professional and just overall an amazing person! The rooms were clean and looked like the photos that were shown on the website. The rate for rooms was affordable and my husband and I loved how they had an option for guests to choose breakfast as an option while booking. The bartender and breakfast staff were so welcoming and made us feel like valued guests. The hotel was in a beautiful area and the property was landscaped beautifully. The food and marketplace were affordable as well. They made our experience at this hotel one to remember and helped us feel at ease. We will forever be grateful for what they did and will definitely recommend to others to stay at this establishment. I will always book with them for our stays in Indianapolis.

By on Jun 12, 2022

5
Business Business

Front Desk Staff was great, place was super clean and amenities were awesome

By on May 22, 2022

Review comment responded on Jun 11, 2022

Thank you so much for your review. It sounds like you had a great experience from the service to the amenities. We look forward to hosting you again in the upcoming future. Please contact us and we will be happy to book your future stays.

3
Family

The overall layout / architecture of the property was nice with the courtyard/ etc.

By , from Pleasant Prairie on May 9, 2022

4
Family

Breakfast was buffet style with real not powdered eggs. It was cheaper purchased at check in than in the morning. These types used to be complimentary but I understand the change. Price for service seemed appropriate though.

By on Apr 25, 2022

Review comment responded on Apr 27, 2022

Thank you for your feedback. Breakfast at Holiday was never complimentary. You may have confused us with Holiday Inn Express which has a complimentary breakfast. They are two different brands.

4
Partner Couples

Nice facility had a nice open plaza.

By on Mar 7, 2022

Review comment responded on Mar 7, 2022

Thanks for your feedback, I'm glad you enjoyed our hotel! Please come see us again soon.

5
Everyone

By on Dec 15, 2021

4
Everyone

the two main elevators for the back wing both needed to be serviced, otherwise a pleasant stay

By on Nov 16, 2021

Review comment responded on Nov 19, 2021

Thank you for your feedback. The elevators are inspected and serviced every month and as needed. Both elevators are working just fine. We did have an issue recently where someone kept putting debris on the door track trying to be funny.

5
Family

Everything was amaxing.

By on Sep 17, 2021

Review comment responded on Sep 20, 2021

Thank you for staying with us

2
Everyone

Property extremely dated. Rooms smelled of mold

By on Aug 22, 2021

Review comment responded on Aug 23, 2021

Thank you for your feedback

4
Partner Couples Business Business

New facilities, very secluded area and quiet.

By on Aug 17, 2021

Review comment responded on Aug 19, 2021

Thank you for staying with us

Holiday Inn Indianapolis Carmel, an IHG Hotel

251 East Pennsylvania Pkwy, Indianapolis, IN 46280
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