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Recent guest reviews

I like the view and space in the room it was clean and the staff was nice I just didn't feel safe in the area walking it was shot out and 7 kids was shot right outside of the hotel I wish the place had valet parking

Competent and friendly staff.

It was under construction, but they were very accommodating. Pool area reminded me of a locker room and there was only one garbage can in our room. Overall, great place for the price.

This property is under major construction and is difficult to access and navigate. The room and location are great.

Nice clean room, very nice people. The hotel is under construction so the entry/exit is through a parking ramp.

I did like the neighborhood but finding it and getting to it was difficult.

Great free breakfast, happy hour was awesome. Nice room, convenient downtown area.

We always enjoy our stay. Other than the construction of the entry way, everything was great. The construction is understandable...has to happen for the nice improvements. Thanks again for the great stay

Clean & friendly staff. Would stay again. Good location for down town Indy.

Great stay for a Monday Night Colts game. Very clean, excellent bar restaurant service.

Great location. Walkable to everything. Good restaurants nearby - and the hotel restaurant/bar was fantastic. Staff were kind and really helpful.

Enjoyed living area

The property is in a close proximity to government offices. This area of downtown was like a ghost town. Trying to work in my room was difficult due to poor lighting. I had to put my computer on the bed for zoom meetings where there was window lighting. Made working difficult.

Difficult to find safe entrance for pedestrians

The bellman was outstanding... so nice and friendly.

The managers reception and breakfast were both quite good

Lovely open atrium design attached to Indiana Roof Ballroom for convenience. Rooms are updated and large. Comfortable beds. Great restaurants steps away.

good location but center circle mall is dying

West Washington Street Indianapolis IN

Hotel highlights

  • Walking distance to Indiana Convention Center and Lucas Oil Stadium
  • Free cooked-to-order breakfast
  • Free WiFi and wired Internet in rooms
  • Onsite dining

Located in Downtown Indianapolis, Embassy Suites by Hilton Indianapolis Downtown is within a 5-minute walk of Indiana Convention Center and within 15 minutes of other popular attractions like Lucas Oil Stadium. This 360-room hotel has free breakfast along with conveniences like an indoor pool and a 24-hour gym. It's connected to the convention center in central Indianapolis, and also a short walk from White River State Park and Gainbridge Fieldhouse.


Dining

Start your day off right with a free cooked-to-order breakfast. You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. For a nice break, mingle with other guests at the free daily manager's reception.


Rooms

Guests can expect to find free WiFi and wired Internet, plus LCD TVs with cable channels and pay movies. Bathrooms have hair dryers and free toiletries. MP3 docks, sitting areas, and refrigerators are also available. Housekeeping is available on request.


Property features

Guests staying at Embassy Suites by Hilton Indianapolis Downtown enjoy an indoor pool, a 24-hour gym, and WiFi in public areas. Self parking is available for USD 44 per day. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Suite, One King Bed, Roll In Shower

1 King Bed | Sleeps 4

Premium Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 6

Premium Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Executive Suite, 1 King Bed

1 King Bed | Sleeps 4

Guest reviews for Embassy Suites by Hilton Indianapolis Downtown

Everyone (16) Couples (5) Family (13)
5
Everyone

I like the view and space in the room it was clean and the staff was nice I just didn't feel safe in the area walking it was shot out and 7 kids was shot right outside of the hotel I wish the place had valet parking

By on Mar 31, 2024

Review comment responded on Apr 5, 2024

Good morning Devon,Thank you for your review and for giving us a perfect rating. We are delighted our hospitable team, and high standards of cleanliness left a memorable impression on you, and we appreciate you mentioning our lovely views and spacious accommodations. While we cannot control the area outside of our hotel, the safety of our guests is of the utmost importance to us, and we ensure a secure environment on our property. Nonetheless, we'll be sure to share your feedback internally for further consideration. It was a pleasure having you here, and we hope you return soon. Sincerely,Michael KauffeldGeneral Manager

5
Business Business

Competent and friendly staff.

By on Mar 3, 2024

Review comment responded on Mar 5, 2024

Hi, Georgia! Thank you for taking the time to leave us a review. We are pleased to know that you enjoyed your recent stay with us and that our hospitable team left a lasting impression. We look forward to welcoming you back to the Embassy Suites Indianapolis Downtown again in the near future.

5
Everyone

By on Jan 27, 2024

Review comment responded on Jan 30, 2024

Hi, Brian! Thank you for taking the time to leave us a review. We are so pleased to know that you enjoyed your recent stay with us and had a 5-star experience. We hope we have the pleasure of welcoming you back to the Embassy Suite Indianapolis Downtown again soon.

4
Family

By on Dec 27, 2023

Review comment responded on Jan 4, 2024

Hi, Chris! Thank you for taking the time to leave us a review. We are pleased to know that you enjoyed your recent stay with us. We appreciate you choosing to stay at Conrad Indianapolis and we hope to welcome you back in the near future.

3
Family

It was under construction, but they were very accommodating. Pool area reminded me of a locker room and there was only one garbage can in our room. Overall, great place for the price.

By on Nov 25, 2023

Review comment responded on Nov 30, 2023

Hi, Danielle. Thank you for taking the time to leave us a review. We are pleased to know that you enjoyed your recent and apologize for any inconvenience you experienced due to the ongoing construction. We hope we have the pleasure of welcoming you back to the Embassy Suites Indianapolis Downtown again soon.

2
Everyone

This property is under major construction and is difficult to access and navigate. The room and location are great.

By , from Mentor on Oct 30, 2023

Review comment responded on Nov 1, 2023

Hi, Bryan. Thank you for taking the time to leave us a review. Your score indicates that you were not fully satisfied with your recent stay. We are currently undergoing renovations and we understand that this could bring frustrations. We are implementing these updates now to provide a better guest experience moving forward, and we hope you’ll give stay with us again in the future for an improved stay.

5
Family

Nice clean room, very nice people. The hotel is under construction so the entry/exit is through a parking ramp.

By on Oct 28, 2023

Review comment responded on Nov 1, 2023

Hi, Samuel. Thank you for taking the time to leave us a review. We are pleased to know that you enjoyed your recent stay with us and that our guest suites and hospitable staff left a lasting impression. We apologize for any inconvenience you experienced due to the ongoing construction taking place on our property. We're looking forward to welcoming you back to the Embassy Suites Indianapolis Downtown again in the near future.

3
Family

I did like the neighborhood but finding it and getting to it was difficult.

By on Apr 4, 2023

Review comment responded on Apr 4, 2023

Hi, Rebecca. Thank you for taking the time to leave a review. We appreciate your feedback and will share your comments internally. We hope we have the pleasure of welcoming you back to the Embassy Suites by Hilton Indianapolis Downtown again soon!

5
Everyone

Great free breakfast, happy hour was awesome. Nice room, convenient downtown area.

By on Mar 28, 2023

Review comment responded on Mar 28, 2023

Hi, Michael. Thank you for taking the time to leave us a review. We are so pleased that you enjoyed your time with us and that our fantastic amenities, amazing suites and prominent downtown location made for a memorable stay. We look forward to welcoming you back to the Embassy Suites by Hilton Indianapolis Downtown!

5
Everyone

We always enjoy our stay. Other than the construction of the entry way, everything was great. The construction is understandable...has to happen for the nice improvements. Thanks again for the great stay

By on Mar 26, 2023

Review comment responded on Mar 28, 2023

Hi, Steven. Thank you for taking the time to leave a review. We are so pleased to hear that you enjoyed your recent stay with us and we look forward to welcoming you back to the Embassy Suites by Hilton Indianapolis Downtown again soon!

Embassy Suites Indianapolis Downtown

110 West Washington Street, Indianapolis, IN 46204
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