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Recent guest reviews

Was told breakfast was included in our reservation but when we got breakfast we were told it was an extra charge, parking was $20 a night extra if we drove, our room wasn’t ready till 6:30 despite a 3:00 pm check in, and the staff overall was unpleasant

Breakfast staff was incredible. Engineers were awesome. Trainee was expected to check in without help- which led to us having parking issues. One elevator was out of order for 3 days. 1st two days the cleaning service was phenomenal, last day we didn’t get fresh towels and room wasn’t addressed until 6pm. Overall- it was a clean, enjoyable, excellent stay. Location makes getting around downtown using uber/lyft a breeze.

2nd time staying here. Both times very pleased with the room and staff as well as conveniently located to downtown Indy and the area we visit.

It was close to everything we want to do downtown!

I love the closeness to the Convention Center. The staff is friendly and very knowledgeable.

Had to pay extra for parking and breakfast. Tub had slow drain. Everything else was very nice.

It was a mediocre stay. The food, staff, and rooms cleanliness all could have been better but at least there weren’t intolerant conditions.

The room was amazing and very clean. The staff was very nice and helpful. The breakfast was great. The location was great and close to local attractions. The pool and spa area was also very enjoyable. A+

The hotel was very convenient to where we were visiting in Indy. also we needed a late checkout and they were able to accommodate this also.We really liked the bar and full service restaurant on sit also. The fact that kids eat free was a plus !!

Great location in terms of distance from Lucas Oil Stadium, my reason for visiting Indy. Was clean, with spacious rooms and great WiFi.

Last stay breakfast was included in room rate this time we were charged.

It’s very nice and clean with good amenities, it just a bit far from things. Except for Lucus oil stadium.

Directly across the street from Lucas Oil Stadium. Have to pay $20 for parking. Unless you are planning to go out for breakfast or brunch somewhere, its worth getting the included breakfast for 2. You choose from a menu in dining area and its cooked to order.

Very Sad , I have to paid for parking lot and breadsfast not included

We wanted to be close to shopping malls, etc. having shopping day. Enjoyed it stay the room was spacious and clean. Enjoyed the pool and breakfast. Will remember this place to stay at next time. Will have more trips there in the future.

S West St Indianapolis IN

Hotel highlights

  • Walking distance to Lucas Oil Stadium and Indiana Convention Center
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Indianapolis, Holiday Inn Indianapolis Downtown is a leisurely stroll from popular sights such as Lucas Oil Stadium and Indiana Convention Center. This 130-room, 3-star hotel has conveniences like an indoor pool, free in-room WiFi, and a fitness center.


Dining

Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Order from room service to satisfy your hunger without leaving your room. Start each morning with full breakfast, available for a fee from 6:00 AM to 10:00 AM.


Rooms

The 130 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also standard.


Property features

At Holiday Inn Indianapolis Downtown, guests enjoy features like an indoor pool, a fitness center, and a spa tub. If you drive, self parking is USD 20 per night, and there's also an area shuttle for a fee. The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Room, Accessible, Non Smoking (Roll-In Shower)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, Accessible, Non Smoking (Hearing)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, Multiple Beds, Non Smoking

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Room, Accessible, Non Smoking (Mobility)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Holiday Inn Indianapolis Downtown

Everyone (25) Couples (4) Business (1) Students (1) Family (6) Other (2)
5
Everyone

By on Oct 13, 2020

1
Partner Couples Business Business

Was told breakfast was included in our reservation but when we got breakfast we were told it was an extra charge, parking was $20 a night extra if we drove, our room wasn’t ready till 6:30 despite a 3:00 pm check in, and the staff overall was unpleasant

By on Mar 2, 2020

Review comment responded on Mar 6, 2020

Thank you for taking the time to let us know how your stay was here with us. We appreciate any and all feed back. This information will be send to our general manager so it can be addressed to our staff.

5
Everyone

By on Feb 27, 2020

Review comment responded on Mar 6, 2020

Thank you for taking the time to let us know how your stay was here with us. We appreciate any and all feed back. We are really happy that you enjoyed your stay.

4
Family with small children Family

Breakfast staff was incredible. Engineers were awesome. Trainee was expected to check in without help- which led to us having parking issues. One elevator was out of order for 3 days. 1st two days the cleaning service was phenomenal, last day we didn’t get fresh towels and room wasn’t addressed until 6pm. Overall- it was a clean, enjoyable, excellent stay. Location makes getting around downtown using uber/lyft a breeze.

By , from Columbus, OH on Feb 18, 2020

Review comment responded on Feb 19, 2020

Thank you for taking the time to let us know how our hotel and staff were for your stay. We appreciate your feed back. We will be addressing the issues that you had experienced.

5
Family Friends

2nd time staying here. Both times very pleased with the room and staff as well as conveniently located to downtown Indy and the area we visit.

By on Jul 28, 2019

Review comment responded on Sep 11, 2019

Thank you! I appreciate you taking the time to let us know how we did. We hope to have you back here soon!

4
Family

It was close to everything we want to do downtown!

By on Jul 8, 2019

5
Everyone

By on Jun 26, 2019

5
Business Business

I love the closeness to the Convention Center. The staff is friendly and very knowledgeable.

By on Jun 15, 2019

4
Family

Had to pay extra for parking and breakfast. Tub had slow drain. Everything else was very nice.

By on May 13, 2019

3
Family with small children

It was a mediocre stay. The food, staff, and rooms cleanliness all could have been better but at least there weren’t intolerant conditions.

By on Mar 21, 2019

Holiday Inn Indianapolis Downtown

515 S West St, Indianapolis, IN 46225
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