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Recent guest reviews

Front desk - when we checked in - we were told that since we booked with a third party - we got “nothing” from Hilton Honors membership. Rude approach - very disappointing when you are paying this much. We had high expectations - started off pretty bad. Rooms are ok - definitely nothing special. Grout in the bath was coming off the shower wall. Spray wand in bath was a nice addition. TV was a joke - local channels had an issue with sound - breaking up and crackling. Spa was about the same - average. Natalie was amazing for my massage - my wife did not have the same result. Her therapist did a ‘feather touch’ massage instead of deep tissue. Danielle was amazing to help resolve the issues. When we checked out - Dalton was great to work with. It was supposed to be a relaxing weekend - we had a good time - but overall we will be trying another hotel for our next trip.

Capital grill

We were there for a wedding. The venue and food & service were fantastic.

The staff was fantastic, Josh and Amy were wonderful and very patient. My husband and I were quite new to the valet parking and room service so they both took several calls from me asking how to go about things and both were nothing less than gracious every time. The hotel is gorgeous, the pool and hot tub are clean and HUGE! The food from the Grille was delicious and the wine from Tastings was perfect.

great. really liked the app that allowed for touchless checkin and key

The location and valet service was convenient. It’s located near Ruth Chris and st Elmo as well as mall and much more

We never checked in or got on the property because of an emergency but they won’t cancel our reservation or refund our money

The Conrad was awesome! All of the staff was excellent and the location couldn’t be better! The parking situation is fairly expensive, so we parked at the world of wonders garage, which allowed us to enter the mall from the hotel!

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Wonderful staff and service in every respect. Rooms are always clean with plenty of fresh towels. The pool/spa is a delight. The hotel is easily accessible by street or skywalk, has wonderful valet service eliminating the stress of parking in downtown, and is surrounded by great restaurant options. The atmosphere is calm and quiet, a perfect place to step back and relax at after a long and hectic day. Also the beds here are the most comfortable of any hotel I've ever stayed in.

The hotel is in the middle of all restaurants and connections to the mall and convection center.

The staff, especially at the front desk, was amazing. Very helpful and welcoming. Will recommend this to everyone.

Enjoyed it very much everything was excellent!! Beautiful decor, friendly staff and perfect location. Highly recommend!!

W Washington St. Indianapolis IN

Hotel highlights

  • Walking distance to Lucas Oil Stadium and Indiana Convention Center
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Downtown Indianapolis, Conrad Indianapolis is adjacent to Circle Center Mall and within a 10-minute walk of other popular attractions like Gainbridge Fieldhouse. This 247-room, 5-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. Centrally located in Indianapolis, the hotel is connected to the convention center and also a short walk from Eiteljorg Museum of American Indians and Western Art and White River State Park.


Dining

In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a wine bar. Satisfy your hunger from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

Guests can expect LED TVs with digital channels, along with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, coffee makers, and free newspapers are other standard amenities.


Property features

Conrad Indianapolis features a full-service spa, an indoor pool, and a gym. Valet parking is available for USD 49 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Suite, 1 King Bed (Contemporary Collection)

1 King Bed | Sleeps 2

Suite, 1 King Bed (Modernism Collection)

1 King Bed | Sleeps 2

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Conrad Indianapolis

Everyone (14) Couples (13) Family (7)
4
Everyone

By on Feb 22, 2022

Review comment responded on Nov 30, 2022

Thank you for taking the time to leave a review, Teresa! We appreciate your feedback and look forward to welcoming you back to Conrad Indianapolis again soon!

3
Partner Couples

Front desk - when we checked in - we were told that since we booked with a third party - we got “nothing” from Hilton Honors membership. Rude approach - very disappointing when you are paying this much. We had high expectations - started off pretty bad. Rooms are ok - definitely nothing special. Grout in the bath was coming off the shower wall. Spray wand in bath was a nice addition. TV was a joke - local channels had an issue with sound - breaking up and crackling. Spa was about the same - average. Natalie was amazing for my massage - my wife did not have the same result. Her therapist did a ‘feather touch’ massage instead of deep tissue. Danielle was amazing to help resolve the issues. When we checked out - Dalton was great to work with. It was supposed to be a relaxing weekend - we had a good time - but overall we will be trying another hotel for our next trip.

By on Feb 21, 2022

5
Everyone

By on Jun 16, 2021

5
Partner Couples

Capital grill

By on May 17, 2021

5
Partner Couples Family

We were there for a wedding. The venue and food & service were fantastic.

By on Apr 12, 2021

5
Partner Couples

The staff was fantastic, Josh and Amy were wonderful and very patient. My husband and I were quite new to the valet parking and room service so they both took several calls from me asking how to go about things and both were nothing less than gracious every time. The hotel is gorgeous, the pool and hot tub are clean and HUGE! The food from the Grille was delicious and the wine from Tastings was perfect.

By on Mar 22, 2021

4
Everyone

By on Mar 7, 2021

5
Partner Couples

great. really liked the app that allowed for touchless checkin and key

By on Feb 28, 2021

5
Everyone

By on Jan 24, 2021

1
Everyone

By on Nov 20, 2020

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