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Recent guest reviews

The location and valet service was convenient. It’s located near Ruth Chris and st Elmo as well as mall and much more

We never checked in or got on the property because of an emergency but they won’t cancel our reservation or refund our money

The Conrad was awesome! All of the staff was excellent and the location couldn’t be better! The parking situation is fairly expensive, so we parked at the world of wonders garage, which allowed us to enter the mall from the hotel!

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Wonderful staff and service in every respect. Rooms are always clean with plenty of fresh towels. The pool/spa is a delight. The hotel is easily accessible by street or skywalk, has wonderful valet service eliminating the stress of parking in downtown, and is surrounded by great restaurant options. The atmosphere is calm and quiet, a perfect place to step back and relax at after a long and hectic day. Also the beds here are the most comfortable of any hotel I've ever stayed in.

The hotel is in the middle of all restaurants and connections to the mall and convection center.

The staff, especially at the front desk, was amazing. Very helpful and welcoming. Will recommend this to everyone.

Enjoyed it very much everything was excellent!! Beautiful decor, friendly staff and perfect location. Highly recommend!!

This is a beautiful hotel with amazing accommodations. You can park across the street at the mall or use the skywalk to walk around the city. A variety of great restaurants are quite close as well as the convention center.

Loved the facilities and stafff! Everyone was wonderful.

Late night Check in. Staff was incredible. Needed a crib upon check in. Within minutes it arrived. Very comfortable and relaxing.

Great room, great pool and amenities, best hotel in Indianapolis

Staff was excellent- front desk Henry made my three year old hot chocolate, Willie helped us move luggage from a car parked in an unusual location (we were trying to let baby finish a car nap), and everyone helped guide us to delicious and very close restaurants. Also, despite frigid temps the pool was warm and hot tub ready to go. We’ll be back!

Stayed for Gencon 50. Hotel staff were helpful and knowledgeable. Mini fridge in room was a stocked minibar that required a key. Had to empty it ourselfs to put our drinks in it and use a key everytime I wanted a bottle of water. No noise from the other rooms but downtown street cars were very disruptive in the late hours. Bed was AMAZING! Shower was AMAZING! One of our bathooms was dirty though and on day two our maid did not replace all the towels, she simply folded some of the dirty ones back up.....Location was perfect and lots of room in the lobbies for late night gaming.

Very nice pet-friendly hotel. Everyone was very friendly and helpful. Valet guys were fast and awesome. Lobby people and house cleaners were awesome. Only thing that kinda annoyed me was the lady that checked us out in the morning. We had brought in 2 dogs and upon checking out she says in a snippy way, you know there is a pet fee don't you. When I see pet friendly and check in with my pets and pay over $400 to start with...no I don't know there is a pet fee. Thanks to her highness for being so kind as to not charge me LOL

Stayed over the Fourth of July weekend, had a king bed room with an extra fold a bed, the king bed was real comfortable but so was the fold a bed. Nice big room, nice pool area, Capitol Grill in building had a great breakfast. Very convenient right in downtown by the circle, where the fireworks took place...overall great stay with friendly people working there.

W Washington St. Indianapolis IN

Hotel highlights

  • Walking distance to Circle Center Mall and Bankers Life Fieldhouse
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Downtown Indianapolis, Conrad Indianapolis is adjacent to Circle Center Mall and within a 10-minute walk of other popular attractions like Bankers Life Fieldhouse. This 247-room, 4.5-star hotel has a full-service spa along with an indoor pool and free in-room WiFi. Centrally located in Indianapolis, the hotel is connected to the convention center and also a short walk from Eiteljorg Museum of American Indians and Western Art and White River State Park.


Dining

Enjoy dining at The Capital Grille, one of 2 onsite restaurants. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with full breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All 247 rooms provide refrigerators, minibars, and coffee makers. LED TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds are dressed in premium bedding and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and designer toiletries. Other amenities include free newspapers, laptop-compatible safes, and ironing boards.


Property features

Conrad Indianapolis features a full-service spa, an indoor pool, and a fitness center. Valet parking is available for USD 49 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Deluxe Room, 2 Double Beds

2 Double Beds | Sleeps 4

Suite, 1 King Bed (Contemporary Collection)

1 King Bed | Sleeps 2

Suite, 1 King Bed (Modernism Collection)

1 King Bed | Sleeps 2

Executive Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Conrad Indianapolis

Everyone (10) Couples (13) Business (2) Family (7) Friends (1)
1
Everyone

By on Nov 20, 2020

3
Partner Couples

The location and valet service was convenient. It’s located near Ruth Chris and st Elmo as well as mall and much more

By on Jul 31, 2020

1
Family Family

We never checked in or got on the property because of an emergency but they won’t cancel our reservation or refund our money

By on Dec 1, 2019

Review comment responded on Jan 3, 2020

Your feedback is extremely valuable to us. Please know this does not represent the memorable experience we strive to provide our guests, and that we have addressed your comments internally. We regret that we were not able to provide you with the quality of service you deserve .

5
Partner Couples

The Conrad was awesome! All of the staff was excellent and the location couldn’t be better! The parking situation is fairly expensive, so we parked at the world of wonders garage, which allowed us to enter the mall from the hotel!

By on Oct 6, 2019

Review comment responded on Oct 6, 2019

Thank you so much for your feedback. We are thrilled you enjoyed your time on our property. Have an amazing week. Regards, LaMont

5
Everyone

By on Sep 22, 2019

Review comment responded on Sep 30, 2019

Thank you for your feedback. We are glad you enjoyed your stay with us. Have a wonderful week. Regards, LaMont

5
Partner Couples

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By on Sep 1, 2019

5
Family Friends

Wonderful staff and service in every respect. Rooms are always clean with plenty of fresh towels. The pool/spa is a delight. The hotel is easily accessible by street or skywalk, has wonderful valet service eliminating the stress of parking in downtown, and is surrounded by great restaurant options. The atmosphere is calm and quiet, a perfect place to step back and relax at after a long and hectic day. Also the beds here are the most comfortable of any hotel I've ever stayed in.

By on Aug 5, 2019

Review comment responded on Aug 8, 2019

Thank you so much for your feedback. I am also a fan of our beds, super comfortable. We are glad you enjoyed your stay. Regards, LaMont

5
Everyone

By on Aug 5, 2019

Review comment responded on Aug 8, 2019

Thank you so much for your feedback. We are glad you enjoyed your stay. Regards, LaMont

5
Partner Couples

The hotel is in the middle of all restaurants and connections to the mall and convection center.

By on Jul 15, 2019

Review comment responded on Jul 23, 2019

Thank you so much for your feedback. We are glad you enjoyed your stay. Regards, LaMont King Jr.

5
Partner Couples

The staff, especially at the front desk, was amazing. Very helpful and welcoming. Will recommend this to everyone.

By on Apr 8, 2019

Review comment responded on Apr 9, 2019

Thank you for your feedback. It is always great to hear about great experiences. Warm Regards, LaMont

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