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Sheraton Indianapolis Hotel at Keystone Crossing

4.0 star property

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Photo gallery for Sheraton Indianapolis Hotel at Keystone Crossing

Terrace/patio
Exterior
Indoor pool
Lobby
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
8787 Keystone Crossing, Indianapolis, IN, 46240
  • Place, Fashion Mall at Keystone
    ‪1 min walk‬
  • Place, Fastimes Indoor Karting
    ‪2 min drive‬
  • Place, Barbara S. Wynne Tennis Center
    ‪6 min drive‬
  • Airport, Indianapolis, IN (IND-Indianapolis Intl.)
    ‪35 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(84 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed

7.8 out of 10
Good
(6 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 2 Queen Beds

8.6 out of 10
Excellent
(111 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds

8.6 out of 10
Excellent
(24 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Traditional Room, 1 King Bed

Traditional Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed

9.0 out of 10
Wonderful
(125 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

7.8 out of 10
Good
(8 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Traditional Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Executive Room, 2 Queen Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Executive Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 365 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Suite, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

Premium bedding, down comforters, pillowtop beds, in-room safe

Traditional Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Combined shower/tub, designer toiletries, hair dryer, towels

Traditional Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 365 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Indianapolis

Sheraton Indianapolis Hotel at Keystone Crossing places you next to Fashion Mall at Keystone and within a 3 miles (5 km) of Castleton Square. This 395-room, 4-star hotel has an indoor pool along with a gym and a 24-hour business center. Located centrally in Indianapolis, it's connected to a shopping center and also close to Dave & Buster's and Woodhouse Day Spa.

What's nearby

  • Fashion Mall at Keystone - 1 min walk - 0.1 miles
  • Fastimes Indoor Karting - 2 min drive - 0.9 miles
  • Barbara S. Wynne Tennis Center - 6 min drive - 2.2 miles
  • Lucas Oil Stadium - 26 min drive - 24.2 miles
  • Children's Museum of Indianapolis - 26 min drive - 9.1 miles

Getting around

  • Indianapolis Station - 28 min drive
  • Indianapolis Intl. Airport (IND) - 35 min drive

Restaurants

  • ‪The Cheesecake Factory - ‬6 min walk
  • ‪Shake Shack - ‬3 min walk
  • ‪P.F. Chang's China Bistro - ‬7 min walk
  • ‪Crumbl Cookies - ‬9 min walk
  • ‪Sheraton Club Lounge - ‬1 min walk

About this property

Sheraton Indianapolis Hotel at Keystone Crossing

At Sheraton Indianapolis Hotel at Keystone Crossing, guests enjoy an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 29 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and a computer station.
37-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Other amenities include refrigerators, coffee makers, and safes. Housekeeping is available once per stay.
Recreational amenities at the hotel include an indoor pool and a fitness center.

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Drury Plaza Hotel Indianapolis Carmel
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  • Breakfast included
  • Pet friendly
9.6 out of 10, Exceptional, 1,644 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (USD 20 per day)
  • Valet parking on site (USD 29 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: USD 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Keystone Cafe

Things to do

  • Gym
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (7,344 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 floors
  • 2 buildings
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 18 per person
  • Fee for in-room wireless internet: USD 4.95 per night (rates may vary)
  • Self parking fee: USD 20 per day
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Indianapolis Sheraton Keystone
Keystone Crossing Sheraton
Keystone Hotel Indianapolis
Keystone Sheraton Indianapolis
Sheraton Hotel Keystone Crossing
Sheraton Hotel Keystone Indianapolis
Sheraton Indianapolis Hotel Keystone Crossing
Sheraton Indianapolis Keystone
Sheraton Indianapolis Keystone Crossing
Sheraton Keystone Crossing
Indianapolis Sheraton
Sheraton Indianapolis Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Hotel
Sheraton Indianapolis Hotel at Keystone Crossing Indianapolis

Frequently asked questions

Is a free cancellation option available at Sheraton Indianapolis Hotel at Keystone Crossing?

Sheraton Indianapolis Hotel at Keystone Crossing provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Sheraton Indianapolis Hotel at Keystone Crossing?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Sheraton Indianapolis Hotel at Keystone Crossing on Mar 15, 2026 start from $108, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Sheraton Indianapolis Hotel at Keystone Crossing?

This hotel is located in Indianapolis, just steps from Fashion Mall at Keystone. You'll also find Dave & Buster's and Castleton Square within a short drive.

Is there parking available at Sheraton Indianapolis Hotel at Keystone Crossing?

Yes, valet parking is offered for USD 29 per night and self parking is available for USD 20 per day. Wheelchair-accessible parking is also available for guests.

Does Sheraton Indianapolis Hotel at Keystone Crossing include a casino on the premises?

No, Sheraton Indianapolis Hotel at Keystone Crossing doesn't have a casino.

Is there an indoor pool at Sheraton Indianapolis Hotel at Keystone Crossing?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Sheraton Indianapolis Hotel at Keystone Crossing?

There are plenty of amenities for couples at this hotel, including a restaurant, an indoor pool, and a bar/lounge.

Are there hot tubs at Sheraton Indianapolis Hotel at Keystone Crossing?

No, there isn't a spa tub at this hotel.

Does Sheraton Indianapolis Hotel at Keystone Crossing have a restaurant with a breakfast menu?

Yes, Sheraton Indianapolis Hotel at Keystone Crossing serves a full breakfast for a surcharge each morning at Keystone Cafe.

Does Sheraton Indianapolis Hotel at Keystone Crossing allow pets to stay for free?

No, pets aren't allowed at Sheraton Indianapolis Hotel at Keystone Crossing though service animals are welcome.

Are there connecting rooms at Sheraton Indianapolis Hotel at Keystone Crossing?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Sheraton Indianapolis Hotel at Keystone Crossing?

The closest major airport to Sheraton Indianapolis Hotel at Keystone Crossing is Indianapolis Intl. Airport (IND), which is about 17.2 mi away.

Are there rooms with balconies at Sheraton Indianapolis Hotel at Keystone Crossing?

No, there aren't any guestrooms with balconies at Sheraton Indianapolis Hotel at Keystone Crossing.

Sheraton Indianapolis Hotel at Keystone Crossing Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 936 out of 1359 reviews
Rating 8 - Good. 223 out of 1359 reviews
Rating 6 - Okay. 84 out of 1359 reviews
Rating 4 - Poor. 51 out of 1359 reviews
Rating 2 - Terrible. 65 out of 1359 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Jan 2026

8/10 Good

Joy

Stayed 1 night in Dec 2025

8/10 Good

Miguel A.

Stayed 1 night in Dec 2025

10/10 Excellent

Jordan, Bay Harbor

Very
Stayed 3 nights in Nov 2025

10/10 Excellent

Ibtisam, Dearborn Hts

Business traveler
Liked: Amenities, property conditions & facilities
It was great l!
Stayed 1 night in Dec 2025

4/10 Poor

Barb

Stayed 1 night in Dec 2025

10/10 Excellent

Evan

Stayed 1 night in Nov 2025

10/10 Excellent

Jon

Stayed 2 nights in Nov 2025

2/10 Terrible

Michael

Disliked: Cleanliness, amenities, property conditions & facilities
I paid for the room and tried to check in..they said my room was unavailable. No refund..no room ...no explanation
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Nice size room
Stayed 1 night in Nov 2025

10/10 Excellent

Antonio, Pembroke Pines

Stayed 1 night in Dec 2025

6/10 Okay

Ahmed

Traveled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel is very centrally located -- connected to a wonderful mall and several excellent restaurants that are within walking distance. Downtown Carmel is also a 10-15 minutes drive away. I stayed in a room with a king size bed and have no complaints. The rooms are very well maintained, with all the necessary amenities and the bathroom is well stocked with toiletries. The only downside is the staff at the hotel. The checkin and checkout experiences rank among the worst I have experienced --- and I travel quite a bit. My booking had been mistakenly cancelled so it took much effort to address this issue. The front desk staff was hostile and unprofessional. I appreciated the location a lot, and the hotel rooms are wonderful. However, perhaps on my next visit, I might stay at different, nearby hotel.
Stayed 2 nights in Nov 2025

10/10 Excellent

Joshua

Stayed 1 night in Nov 2025

10/10 Excellent

Donald

Stayed 4 nights in Nov 2025

10/10 Excellent

Yu Chieh

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff was amazing. The shoe shine guy by the elevator. Super friendly team Connected to the mall. Easy in and out. Great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities
Room was wonderful. Clean and spacious. All the staff were fantastic.
Stayed 2 nights in Nov 2025

8/10 Good

Barry

Stayed 1 night in Nov 2025

6/10 Okay

Veronica, Indianapolis

Stayed 2 nights in Nov 2025

10/10 Excellent

Riddell

Stayed 4 nights in Nov 2025

4/10 Poor

Shabozz

Stayed 1 night in Nov 2025

10/10 Excellent

Sherman

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Thestaff
Stayed 2 nights in Nov 2025

8/10 Good

Antony

Liked: Cleanliness, property conditions & facilities, room comfort
Not told of their breakfast
Stayed 2 nights in Nov 2025

10/10 Excellent

Jean

Stayed 1 night in Nov 2025

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