Treated with respect and the staff went out of their way to ensure we were taken care of
Property was very nice, walkable to several great locations. Staff was very accommodating.
Strategic location but expensive parking fee
Staff was very helpful and friendly. The room was clean and fulfilled all our needs. The location is amazing, right downtown near everything.
We loved the location
Close to everything of importance downtown
Good location
Keys wouldn’t work in the elevator. My 6 year old and I got stuck in one. Pool was closed when we got there and didn’t open until almost 7:00 pm. The reason we were there was so my son could swim. Spent a lot of money to be disappointed.
Quality all the way!
Nice hotel, but very under kept. Dust everywhere, coffee pot was still dirty from previous occupants. Hotel staff was okay, they were in a hurry to check you in without interaction with you. “Clean” dishes at breakfast still had food stuck on them. Location is nice, but very loud.
Great hotel, pool was small and I was told at the desk that it was heated but what a surprise we got when we went in. It was not only much smaller and only 3.5 feet deep but very cold. Fitness room was very nice and bigger than expected with great equipment. Great bars close by and everyone was very friendly. We had a really good time checking out the different places.
It was within walking distance of EVERYTHING! We never needed an Uber and I wear heels! Walking into the hotel smelled clean and was very tidy! Beds were clean and super comfy! Definitely staying here again!
Great place
The location was perfect. A lot of things to do around the hotel area.
Super convenient location. I’ve stayed at multiple hotels in Indy and I think this was my favorite. Incredibly clean rooms, very friendly staff, close to lots of restaurants nearby.
We stayed at this specific hotel because it was listed as a “family friendly”
Very clean and quiet. The bed was excellent. I didn't like the pay to park, but every hotel downtown does the same.
Will stay here from now on. Everything was clean, wonderful and comforts of home.
I didn’t like the rudeness of one of the valet parking staff.
Bed and pillows were extremely comfortable. Clean spacious room with all amenities. Great view from room. Staff was curious and friendly. Hotel is directly across from Bankers Life Fieldhouse.
Located in Downtown Indianapolis, Hyatt House Indianapolis Downtown is adjacent to Gainbridge Fieldhouse and within a 10-minute walk of other popular attractions like Circle Center Mall. This 158-room, 3-star hotel has 2 restaurants, an indoor pool, and a 24-hour gym.
Free local cuisine breakfast is offered each morning. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. At the end of the day, unwind with a drink at the bar/lounge.
55-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also available.
Guests staying at Hyatt House Indianapolis Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 40.00 per night. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a terrace.
Treated with respect and the staff went out of their way to ensure we were taken care of
Property was very nice, walkable to several great locations. Staff was very accommodating.
We are pleased you enjoyed your stay. Thank you for being our guest.
Strategic location but expensive parking fee
Glad you enjoyed our location. Parking fees are standard for downtown.
Staff was very helpful and friendly. The room was clean and fulfilled all our needs. The location is amazing, right downtown near everything.
Mark thank you for sharing your experience with us! We are excited to know you enjoyed the hotel and our location and that our staff was friendly. Think of us when you return to Indy.
We loved the location
Thank you for being our guest w are glad you enjoyed our location!
Close to everything of importance downtown
Thank you for taking the time to review your experience. THank you for being our guest.
Good location
Thank you
Keys wouldn’t work in the elevator. My 6 year old and I got stuck in one. Pool was closed when we got there and didn’t open until almost 7:00 pm. The reason we were there was so my son could swim. Spent a lot of money to be disappointed.
The pool closure was unexpected I apologize for the inconvenience. The good news is it's back open and we do not foresee any other closures of the pool.
Quality all the way!
Thank you so much!
Nice hotel, but very under kept. Dust everywhere, coffee pot was still dirty from previous occupants. Hotel staff was okay, they were in a hurry to check you in without interaction with you. “Clean” dishes at breakfast still had food stuck on them. Location is nice, but very loud.
I apologize you experienced these issues while here. I will be addressing your feedback with the responsible teams for corrective action. Thank you for providing the feedback.
This is great to hear that the staff made you feel well taken care of. Thank you for being our guest and we hope to see you again soon.