We came here for a Pacers game and specifically picked this hotel for the location and the pool for the kids. We got here plenty early to go swimming only to be notified the pool was closed for maintenance. Everyone at the hotel could not give us a clear reason or explanation and would not tell us when it would open again. I feel as though they could’ve posted something on there website because I would’ve canceled staying here and found a different hotel. I think it was more the fact that no one wanted to say what was going on as we asked if it was going to be open the following day. Other workers made it sound like it has been closed for days but who knows. Kind of bummed that there wasn’t a notification on the website.
Attended a concert at Gainbridge Fieldhouse. Literally 300 ft walk. Could not get any closer than that. Location was perfect. Appetizers at the Pivot Bar were wonderful. Staff all very friendly. Room was very clean. Check-in and Check-out quick and easy. Loved everything about this property and location.
It’s a nice hotel, the breakfast was good the staff was very friendly, ice maker on 9th floor didn’t work, the gym was really nice, the coffee is not good lol but at least you have coffee shop in walking distance. But my experience was pretty good!
Staff was friendly and helpful, shower was awesome
Treated with respect and the staff went out of their way to ensure we were taken care of
Property was very nice, walkable to several great locations. Staff was very accommodating.
Strategic location but expensive parking fee
Staff was very helpful and friendly. The room was clean and fulfilled all our needs. The location is amazing, right downtown near everything.
We loved the location
Close to everything of importance downtown
Good location
Keys wouldn’t work in the elevator. My 6 year old and I got stuck in one. Pool was closed when we got there and didn’t open until almost 7:00 pm. The reason we were there was so my son could swim. Spent a lot of money to be disappointed.
Quality all the way!
Nice hotel, but very under kept. Dust everywhere, coffee pot was still dirty from previous occupants. Hotel staff was okay, they were in a hurry to check you in without interaction with you. “Clean” dishes at breakfast still had food stuck on them. Location is nice, but very loud.
Great hotel, pool was small and I was told at the desk that it was heated but what a surprise we got when we went in. It was not only much smaller and only 3.5 feet deep but very cold. Fitness room was very nice and bigger than expected with great equipment. Great bars close by and everyone was very friendly. We had a really good time checking out the different places.
It was within walking distance of EVERYTHING! We never needed an Uber and I wear heels! Walking into the hotel smelled clean and was very tidy! Beds were clean and super comfy! Definitely staying here again!
Located in Downtown Indianapolis, Hyatt House Indianapolis Downtown is adjacent to Gainbridge Fieldhouse and within a 5-minute walk of other popular sights like Circle Center Mall. This 158-room, 3-star hotel has 2 restaurants, an indoor pool, and a 24-hour gym.
Free local cuisine breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. At the end of the day, unwind with a drink at the bar/lounge.
55-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and safes are also available.
Guests staying at Hyatt House Indianapolis Downtown enjoy an indoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 45.00 per night. The front desk is staffed 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include meeting rooms, conference space, and a 24-hour business center.
We came here for a Pacers game and specifically picked this hotel for the location and the pool for the kids. We got here plenty early to go swimming only to be notified the pool was closed for maintenance. Everyone at the hotel could not give us a clear reason or explanation and would not tell us when it would open again. I feel as though they could’ve posted something on there website because I would’ve canceled staying here and found a different hotel. I think it was more the fact that no one wanted to say what was going on as we asked if it was going to be open the following day. Other workers made it sound like it has been closed for days but who knows. Kind of bummed that there wasn’t a notification on the website.
Thank you so much for staying with us and taking the time to review your stay! We take great pride in our property and the service we provide, and it's an honor for us to have been able to provide you with a positive experience. Please keep us in mind should you visit Indy again. Take care!
Attended a concert at Gainbridge Fieldhouse. Literally 300 ft walk. Could not get any closer than that. Location was perfect. Appetizers at the Pivot Bar were wonderful. Staff all very friendly. Room was very clean. Check-in and Check-out quick and easy. Loved everything about this property and location.
Thank you so much for staying with us and taking the time to review your stay! We take great pride in our property and the service we provide, and it's an honor for us to have been able to provide you with a positive experience. Please keep us in mind should you visit Indy again. Take care!
It’s a nice hotel, the breakfast was good the staff was very friendly, ice maker on 9th floor didn’t work, the gym was really nice, the coffee is not good lol but at least you have coffee shop in walking distance. But my experience was pretty good!
Thank you
Staff was friendly and helpful, shower was awesome
Thank you for sharing your experience. Great to hear you enjoyed the shower!
Thank you
Treated with respect and the staff went out of their way to ensure we were taken care of
This is great to hear that the staff made you feel well taken care of. Thank you for being our guest and we hope to see you again soon.
Property was very nice, walkable to several great locations. Staff was very accommodating.
We are pleased you enjoyed your stay. Thank you for being our guest.
We appreciate your feedback and look forward to your next visit with us!