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Best Western Plus Madison-Huntsville Hotel

3.0 out of 5.0

Recent guest reviews

Customer service was pleasant. I don't have any complaints. I was really pleased with the shuttle service.

Nice quiet hotel. Staff was nice. Room was adequate.

Very nice area close to shopping areas and airport excellent buffet breakfast

Staff is wonderful, room was clean, but my wife found the bed uncomfortable. Complimentary breakfast in the lobby was quite satisfying.

I stayed at this hotel for 7 nights while vacationing on Huntsville. The staff is wonderful. Kayla, Angela, Roedrick. I can't remember every name but everyone was friendly and helpful. The rooms are clean and comfortable. Good breakfast. Excellent service for an affordable price. I will definitely recommend this hotel and would stay there again.

Everything was great nice upscale ( above budget Hotels ) , food was fantastic, nice out door pool ,inviting check in foyer, but then I pulled back the bed covers there on one side of the bed was a soiled area and a hair and the sheet was wrinkled . It was obvious they had NOT changed out the bedding from a previous stay, yuck ! I called the front desk and informed them ,they offered to change out the bedding , forty minutes later I had to place another call then within ten minutes they were there and change the sheets and pillow cases . This took way to long when your already tried and just want to go to bed. There was NO apology and no offer of compensation which at least a acknowledgement of the wrong doing would have been warranted. This took a good experience to a unpleasant one.

My wife and I stayed in room number 166. Initially the room seemed fine. Except when we washed our hands on the bath faucet we noticed that there was no aerator and water sprayed everywhere. We went to bed woke up and went to take a shower and discovered no hot water. So we called the front desk they said somebody would be out, nobody showed up. We got the breakfast and eat which was quite good. Upon checkout I notified the receptionist that no one ever showed up for us to take a hot shower. She said that the computers were down but she would get back to me via email. Which did not occurred.

The hotel was clean and the staff was very friendly. Very convenient to the highway.

I had a good time at Best Western while spending time with family in Madison, Alabama during the Thanksgiving holiday. Hotel staff was responsive to our needs and accommodating. The only issue I had was during the weekend, our room was not clean on time as other hotel normally do. We went to the front desk and requested cleaning several times and sat in the lobby for hours and still the room was not clean. We had to come back to the lobby to wait again before it was clean. The week end cleaners did not do a good job.

Very nice. Excellent breakfast and courteous service. Shuttle ride service very nice.

My family has stayed at this hotel in the past, which is why we decided to return. Friendly staff, clean rooms, swimming pool, hot tub, buffet breakfast... It has everything we look for in a hotel at a reasonable rate. We will definitely return again.

Ants, in the room, in the elevator..... Shower was dirty when I checked in. The hotel staff don't know the layout of their hotel, and don't admit when they don't know. Instead, they send you on wild goose chases, compounded by the poor signage throughout the hotel.

The staff was nice and the breakfast was good. I really felt safe during my stay.

Descent hotel for a quick night. Breakfast was nice.

Nice hotel located near the Huntsville Airport. I took my family here for a long weekend getaway to explore parts of Huntsville we've never visited before. The hotel is very clean and the staff is very friendly. We only had one minor issue. For whatever reason, not all the rooms include bathtub drain stoppers, so we could not fill up the bathtub for our kids and had to give them "military" baths instead. Other than that, it was a very nice visit and I would probably visit again.

My needs were met Hotel was clean Staff was friendly Breakfast was great

The room was wonderful, but a tad tight with all the furniture. There are elevators, but I didn't' know it until AFTER we'd lugged our things up the stairs. Clean and Comfy! The pool in the courtyard was nice, but sadly it was stormy nearby and we we unable to use it. Breakfast was phenomenal! Staff was above and beyond friendly and helpful.

9035 Madison Boulevard Madison AL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Plus Madison-Huntsville Hotel places you next to Wheeler Lake and within a 3 miles (5 km) of Madison Public Library. This 3-star hotel has 164 guestrooms and offers an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast. This hotel is home to a buffet restaurant and a bar/lounge.


Rooms

A flat-screen TV comes with satellite channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers and free toiletries. Other standard amenities include a refrigerator, a microwave, and a coffee maker.


Property features

Guests staying at Best Western Plus Madison-Huntsville Hotel enjoy an outdoor pool, a 24-hour fitness center, and a spa tub. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Accessible, Smoking

King 1 | Sleeps 2

Standard Room, 1 King Bed, Accessible, Bathtub

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

King 1 | Sleeps 4

Guest reviews for Best Western Plus Madison-Huntsville Hotel

Everyone (17) Business (8) Couples (2) Family (8) Other (2)
4
Everyone

Customer service was pleasant. I don't have any complaints. I was really pleased with the shuttle service.

By on Mar 21, 2019

1
Everyone

By on Feb 17, 2019

4
Everyone

Nice quiet hotel. Staff was nice. Room was adequate.

By on Jan 21, 2019

5
Everyone

By on Dec 16, 2018

5
Everyone

Very nice area close to shopping areas and airport excellent buffet breakfast

By , from Puerto rico on Nov 5, 2018

3
Everyone

By on Sep 19, 2018

3
Everyone

Staff is wonderful, room was clean, but my wife found the bed uncomfortable. Complimentary breakfast in the lobby was quite satisfying.

By , from Poway, CA on Jun 5, 2018

5

excellent. no complaints.

Everyone

I stayed at this hotel for 7 nights while vacationing on Huntsville. The staff is wonderful. Kayla, Angela, Roedrick. I can't remember every name but everyone was friendly and helpful. The rooms are clean and comfortable. Good breakfast. Excellent service for an affordable price. I will definitely recommend this hotel and would stay there again.

By , from Puerto Rico on May 27, 2018

3
Everyone

Everything was great nice upscale ( above budget Hotels ) , food was fantastic, nice out door pool ,inviting check in foyer, but then I pulled back the bed covers there on one side of the bed was a soiled area and a hair and the sheet was wrinkled . It was obvious they had NOT changed out the bedding from a previous stay, yuck ! I called the front desk and informed them ,they offered to change out the bedding , forty minutes later I had to place another call then within ten minutes they were there and change the sheets and pillow cases . This took way to long when your already tried and just want to go to bed. There was NO apology and no offer of compensation which at least a acknowledgement of the wrong doing would have been warranted. This took a good experience to a unpleasant one.

By on May 17, 2018

2

make sure everything works before if you go to bed

Everyone

My wife and I stayed in room number 166. Initially the room seemed fine. Except when we washed our hands on the bath faucet we noticed that there was no aerator and water sprayed everywhere. We went to bed woke up and went to take a shower and discovered no hot water. So we called the front desk they said somebody would be out, nobody showed up. We got the breakfast and eat which was quite good. Upon checkout I notified the receptionist that no one ever showed up for us to take a hot shower. She said that the computers were down but she would get back to me via email. Which did not occurred.

By , from madison on Feb 25, 2018

Best Western Plus Madison-Huntsville Hotel

9035 Madison Boulevard, Madison, AL 35758