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Recent guest reviews

Good job!

good stay

Upholstery on chair and ottoman was torn and ragged. Okay but not worth the rate.

As soon as we walked in we were greeted and everyone was just so nice! We were blown away by how clean and beautiful the lobby was! Our room was on the first floor on a busy road, and to our surprise, it was so quiet! We got in after 10pm and were let in by an overnight security guard. Even though we didn't feel unsafe at all, this just added to our experience, thank you for keeping security onsite overnight! The breakfast buffet was by far the best free breakfast I have ever had at a hotel. Stay here, we will definitely be back!

Overpriced, I checked out and stayed at a much nicer hotel and updated hotel. I checked in at 2am and the front desk lady was really unpleasant and spiteful. She gave us a room that was all the way to the rear of the property where we

There wasn't anything unique. It seemed no different than any other property. It seemed like it needed a thorough "brightening" cleaning. For the condition, relative to cost, I felt it was expensive.

Very friendly staff. Great location. Clean and organized.

Our experience here was very good. Our only "complaint" would be the lack of vending choices and although the room was very clean, the bathroom had been recently painted, it was cleaned but there was dust left on the door. I'm sure it was just overlooked.

TV did not work. Key entry to main hotel did not work

What I liked most about my time at the Best Western Plus Madison-Huntsville Hotel, was the breakfast, which was wonderful and also the soft bed and pillows. What I liked least was that we could not order room service before 5pm.

We arrived after 10:00pm and got up at 4:30am to make a 6:15 flight. So we really only used the 2 beds. The lady at the front desk was friendly. The room was quiet and comfortable. Sorry we couldn’t use the breakfast :)

I wasn’t aware the property was a smoking facility. Had a smoke free room that smelled of tons of smoke but I wasn’t able to be moved because the staff said everyone smokes in the room regardless.

Customer service was pleasant. I don't have any complaints. I was really pleased with the shuttle service.

Madison Boulevard Madison AL

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Best Western Plus Madison-Huntsville Hotel places you within a few miles (5 km) of Toyota Field and Madison Public Library. This 164-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and a 24-hour gym.


Dining

Free full breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM. This hotel is home to a buffet restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and coffee makers are also standard.


Property features

At Best Western Plus Madison-Huntsville Hotel, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. There's free parking, as well as a free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a spa tub, conference space, and a 24-hour business center.

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Smoking

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Guest reviews for Best Western Plus Madison-Huntsville Hotel

Everyone (27) Couples (5) Business (4) Family (11) Other (1)
5
Family

Good job!

By on Jan 22, 2022

Review comment responded on Feb 28, 2022

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

4
Business Business

good stay

By on Dec 22, 2021

5
Everyone

Upholstery on chair and ottoman was torn and ragged. Okay but not worth the rate.

By on Dec 21, 2021

5
Partner Couples

As soon as we walked in we were greeted and everyone was just so nice! We were blown away by how clean and beautiful the lobby was! Our room was on the first floor on a busy road, and to our surprise, it was so quiet! We got in after 10pm and were let in by an overnight security guard. Even though we didn't feel unsafe at all, this just added to our experience, thank you for keeping security onsite overnight! The breakfast buffet was by far the best free breakfast I have ever had at a hotel. Stay here, we will definitely be back!

By on Nov 8, 2021

5
Everyone

By on Aug 2, 2021

2
Everyone

Overpriced, I checked out and stayed at a much nicer hotel and updated hotel. I checked in at 2am and the front desk lady was really unpleasant and spiteful. She gave us a room that was all the way to the rear of the property where we

By on Jun 24, 2021

Review comment responded on Jun 28, 2021

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Misty Connor Guest Service Manager Best Western Plus Madison-Huntsville Hotel

5
Everyone

By on May 30, 2021

Review comment responded on Jun 17, 2021

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Misty Connor Guest Service Manager Best Western Plus Madison-Huntsville Hotel

3
Everyone

There wasn't anything unique. It seemed no different than any other property. It seemed like it needed a thorough "brightening" cleaning. For the condition, relative to cost, I felt it was expensive.

By on Mar 30, 2021

4
Everyone

By on Mar 7, 2021

Review comment responded on Mar 18, 2021

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Misty Connor Guest Service Manager Best Western Plus Madison-Huntsville Hotel

5
Partner Couples Business Business

Very friendly staff. Great location. Clean and organized.

By , from Atlanta on Jun 14, 2020

Review comment responded on Jun 14, 2020

Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Misty Connor Guest Service Manager

Best Western Plus Madison-Huntsville Hotel

9035 Madison Boulevard, Madison, AL 35758
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