InTown Suites Harvey1.5 out of 5.0
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Recent guest reviews
Sheets was itchy and not comfortable so I had to go buy my own sheets.
Room was clean, nice location with access to many restaurants, stores, shopping. Staff was friendly and helpful, nice place for a great price. I stayed when you could get the room for the weekend. I hate they changed it, it was like being at home away from home, able to cook instead of going out to eat. I wish they change it back, now you can only stay by the week
Horrible not what I expected toilet over flooded room stink hole under the door
The area was the best part. Perfect area to walk around, shop, eat. Not too far from Oakwood mall! I mean it is a motel so dont expect anything spectacular but anything a traveler would need is not far from the room. I would stay again. Paper thin walls though might I add...Really thin!(disturbing at times)
Very nice hotel,located at 10 minutes from downtown of new orleans , ideal for rest after a tired day en NOLA . The hotel is clean with good facilities. Very nice hotel a very economical price.
When I arrived around 4 p.m., I was told that there was no available non-smoking double room which I booked several weeks ago through this website. The only remaining double room was a smoking room but I needed the non-smoking one. Moreover, the only remaining smoking room was actually reserved by other people but they just had not arrived before us. The staff asked us if we could accept a single room, for two persons (o-m-g..) . Since I had no choice at that moment, I accepted their "offer" anyway for the first day, and later next day we were changed to a double non-smoking room which was just checked out by other people. All personnel, including the manager were nice, despite the frustrating overbooking issue. The manager agreed to refund me for the first day stay. Actually I did not care too much about the money but the first day was really a disaster for me. I am not sure why this could happen to me. As a traveler, I am more familiar with the airline overbooking issues but had never experienced hotels being overbooked. The full payment was made when I booked the hotel several weeks ago so I would expect the availability of my room to be guaranteed. I do not know what went wrong here, on the hotel side or this website side.
It was okay until staff asked too many times whether or not we were checking out even though that info was already provided when the reservation was booked and when I checked in. I felt like I was being rushed out. I will never stay there again.
We didn't get clean towels next day coffee pot no coffe. Wall too thin could hear loud music playing like a party next door afraid booked room for Mardi Gras need to cancel
it wasnt bad it wasnt the fantiest place i ever stayed and the tub faucet didnt work / but very cleannly nice to rest your head . over all not bad fr the price
My boyfriend and I stayed here when we were just looking for an inexpensive place to stay and spend some time together. The room was nice. It wasn't anything extravagant but it was definitely nice, and the staff was great. The bathroom was clean, the bedding was soft, and the kitchen had just enough in it for us. Overall, I was satisfied with my stay and if I even need to, I will return to this hotel.
it was very disappointing to stay here the service was very bad!!!!
Best bang for your buck! Rooms were pretty clean easy shot to the quarter
I understood that it was a one star hotel when I booked but this hotel should be called a motel and should not be charging 90 bucks a night. when my husband and I arrived there were men standing around the parking lot drinking beer we were afraid to get out of the car with our bags so we left everything in the car good thing we did because when we got in the room the bed was leaning, it smelled liked mildew and smoke, the remote to the t.v. had no batteries. I went back to check in and demanded a new room
When I arrived at the Sun Suites hotel at about midnight, they could not find my reservation. They claimed that the hotel is full and there is no way they can accommodate me. And there was a bunch of other people in the exactly same situation as me. So, I stayed in a chair deciding what to do about it. From time to time, groups of individuals showed up, and complained about bedbugs, holes in the ceiling, etc. Surprisingly, everything was very peaceful with no brawls, shootings and police. The security guard who let us in said that she will leave at 5 am, and the receptionist will come at 7 am, which meant that I would have to be on a street in a bad neighborhood from 5 to 7 am. Fortunately, that place had a free wireless (rather slow but functional) internet connection, so I started to search for my options. The hotels in a walkable distance (about 2-3 km) have worst possible reviews, and I decided that it would not be prudent of me to head there at 2-3 am in Harley. The receptionist had even denied me using a bathroom, but finally agreed to give me such favor. Next, I wanted to take taxi to the same Marriott hotel where our Exam meeting was scheduled, but the hotel was full. The best one in a walkable distance from our Exam meeting was another Marriott chain Hotel (The Saint) with an available option $250 per night room, so I made an online reservation for one night from Saturday to Sunday, and took a cab there. I arrived at The Saint at about 5 am and idiotically asked them when is there check-in time, which naturally turned out to be 2 pm. I said the I am OK with that, but told them my story and pointed out that it would be great to check in now. Surprisingly, the receptionist had some compassion and have checked me in at 5 am instead of 2 pm (a nice early check-in). Finally, I had 2 hours to sleep before the Exam meeting at 8 am. Never visit this dump and God forbid bring there your families.
This hotel is not for a family at all. Walk in the room and i said its not that bad well i was wrong one star means one star. There was holes in the comforter and sheets d microwave didnt work the toilet back came off the refrigerator look lik it havnt been defrost in years. Beer tops behind the drawer the walls are so thin you hear the neighbor conversation and smell the smoke when its suppose to be non smoking.
Convienant from work location & on budget but really needs major upgrading. Wood & Water rot in Bathroom Cabinets & Kitchen. Asked for "Do Not Disturb" sign twice & never got it.
It was very neat and clean. The staff was very friendly and helpful.
Its always great to stay here. It is very convenient.
The rooms were almost falling apart. the ceiling was leaking water and the toilet didnt flush. House keeping didnt come clean the room not one time for our whole stay which was 5 days. They wouldnt switch our rooms. we had to sleep in a room with a toilet that didnt flush for two days.
on the second day at night the beds didnt have covers on either the the pillows or mattres. the fridge was removed and the kitchen and bathrooms were dirty. the receptionist said we had to wait a day for roomservice to clean the room. i had to insist to get the cover and sheets and had to put them on the bed myself. the room had broken dirty cabinets. the experience was not enjoyable.