- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit or credit card for incidental charges, as well as a government-issued photo ID, are required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- The following credit cards are accepted: American Express, Diners Club, Discover, JCB International, MasterCard, and Visa.
- Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
Hawthorn Suites by Wyndham El Paso Airport
2.5 out of 5.0Enter your dates to see prices
Hawthorn Suites by Wyndham El Paso Airport
2.5 out of 5.0
3.5
out of 5
Average Guest Review
See all 178 reviews
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Recent guest reviews
Room was dirty, pillows were horrible stuffed with cotton balls, something was spilt all over the bathroom door prior to my arrival and was never cleaned while I was there.
Nice room. Great location but no bar. Small rooms. Great service
Sadly and incredibly, this dilapidated property has been afforded a 3.5 star rating?! Maybe there was some palm-greasing or other untoward chicanery involved in this rating but if you are relying on this rating will result in nothing but disappointment and chagrin I promise you. Dirty, insecure, disproportionately expensive and out-moded in every sense of the word. Trust me, you will hate yourself in the morning.
Great staff. Nice lobby. Terrible beds. Only here for the night so good price for that. Probably won’t stay here again.
Lobby was nice, staff pleasant but that's the only good thing I can say.
We checked in and immediately checked out after finding bed bugs on the beds in our room. My mother found them in her room as well. Hotel staff needs to step it up. This is unacceptable. I wouldn't recommend this hotel to anyone.
Had a good stay. I'm a travel agent and I always stay at this hotel when I'm going on a tour. I love the fact that it has free long term parking and is very close to airport.
Beautiful Hotel. Rooms were clean. Only issue for me was the air conditioner in the room which was very noises. Otherwise, very enjoyable stay.
It was great, friendly staff. Will stay there again.
This hotel is close to the airport and has a free shuttle. There are only two restaraunts within close walking distance. The lobby is nice. The rooms are a little small and tired.
Staff was very friendly. Hotel was very clean. Great location and places to eat nearby within walking distance.
This hotel is convienient for an early morning flight but the beds leave a lot to be desired. Staff was nice and friendly.
There was mold in the bathroom, when room service came to make beds and take towels they didn't grab the trash... it seemed half assed
Great staff, "great full breakfast", and acceptable room. There are two things this hotel needs. A closet space in an area other than the bathroom. The closet is "IN' the bathroom and is hard to access if you're not in the bathroom. The bathroom itself is missing the toilet paper roller and hooks for your towels. There is a lot of wall space that this can be done with. There is no hook or shelve to put anything. A wall that is about 5 feet wide has no hooks or shelves to place your wet towels. Other than the bathroom area, this is a nice place to stay for the price.
Nice, comfortable, friendly staff. Rooms are clean.
Staff was nice, cleaning staff was good. Rooms need new wall paper/paint, beds were a bit hard, room decor outdated.
Called for towels but never got them. Hotel stay was ok. Think you might need better mattresses.
as expected, won't do survey again since have been prompted three times for more information
Got me from the airport, checked me in, my van stayed there untouched. Slep there for the amount of hours I could because of jet lagged which was bad enough,
We had some trouble w air conditioner and a thrown breaker but they moved us to another room very quickly....
Hotel highlights
- Free hot/cold buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Free airport shuttle
Within a short walk of Gene Roddenberry Planetarium, Hawthorn Suites by Wyndham El Paso Airport is within 2 miles (3 km) of Lone Star Golf Course. This 191-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. It's near the airport and also near Cielo Vista Mall and Bassett Place.
Dining
Free hot/cold buffet breakfast is offered each morning.
Rooms
Hawthorn Suites by Wyndham El Paso Airport's 191 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include hair dryers, phones, and ironing boards.
Property features
Guests of Hawthorn Suites by Wyndham El Paso Airport have access to an outdoor pool, a fitness center, and a spa tub. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, 5 meeting rooms, and conference space.
Guest reviews for Hawthorn Suites by Wyndham El Paso Airport
Everyone
Room was dirty, pillows were horrible stuffed with cotton balls, something was spilt all over the bathroom door prior to my arrival and was never cleaned while I was there.
near airport
Everyone
Nice room. Great location but no bar. Small rooms. Great service
Everyone
Sadly and incredibly, this dilapidated property has been afforded a 3.5 star rating?! Maybe there was some palm-greasing or other untoward chicanery involved in this rating but if you are relying on this rating will result in nothing but disappointment and chagrin I promise you. Dirty, insecure, disproportionately expensive and out-moded in every sense of the word. Trust me, you will hate yourself in the morning.
Everyone
Great staff. Nice lobby. Terrible beds. Only here for the night so good price for that. Probably won’t stay here again.
Everyone
Lobby was nice, staff pleasant but that's the only good thing I can say.
don't stay here!!!
Everyone
We checked in and immediately checked out after finding bed bugs on the beds in our room. My mother found them in her room as well. Hotel staff needs to step it up. This is unacceptable. I wouldn't recommend this hotel to anyone.
nice hotel close to airport, good breakfast.
Everyone
Had a good stay. I'm a travel agent and I always stay at this hotel when I'm going on a tour. I love the fact that it has free long term parking and is very close to airport.
Review comment
General Manager responded on Oct 6, 2017
Happy to hear that all was favorable and that the location was desirable for you. We appreciate your business.
Everyone
Beautiful Hotel. Rooms were clean. Only issue for me was the air conditioner in the room which was very noises. Otherwise, very enjoyable stay.
Review comment
General Manager responded on Oct 12, 2017
Thank you, we so appreciate your positive comments and your business. Please come again.
Everyone
It was great, friendly staff. Will stay there again.
airport hotel
Everyone
This hotel is close to the airport and has a free shuttle. There are only two restaraunts within close walking distance. The lobby is nice. The rooms are a little small and tired.
Review comment
General Manager responded on Jun 15, 2017
Thank you for your business, we look forward to your return.
The immediate response to your concern was delivered by the staff and swift attention was paid to this room. Our sincere apologies that this happened as we strive to keep all rooms free of any problems such as these. The hotel follows a strict guideline for pest control and have passed monthly inspections as mandated. I was pleased that we spoke to one another on the phone. Again, my apologies.