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Jemsty Inn Hakone Ashinoko

2.5 star property

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Photo gallery for Jemsty Inn Hakone Ashinoko

A classroom with wooden desks and chairs, a large window with a view of parked cars, and a door with a green exit sign.
A tatami mat room with a low wooden table, a cushion, and a lamp.
A two-story building with a white facade and a black entrance. Signs indicate "Jemsty Inn Hakone-Asahiko" and "Lounge JEM'S".
An outdoor seating area with wooden tables and benches, surrounded by a red umbrella.
A double bed with a brown quilt, two striped pillows, a nightstand with a lamp, and a wall-mounted light.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Bar
  • Housekeeping

Explore the area

View in a map
164-1 Hakone, Hakone, Kanagawa, 250-0521
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Lake Ashi
    ‪1 min walk‬
  • Place, Hakone Ekiden Museum
    ‪1 min walk‬

Room options

View all photos for Standard Twin room, Non-smoking (Non-smoking [Western-style twin room] with bath and toilet)

WiFi (free)

Standard Twin room, Non-smoking (Non-smoking [Western-style twin room] with bath and toilet)

  • Sleeps 5
  • 2 Twin Beds, 1 Double Futon and 1 Double Sofa Bed
  • Free WiFi

View all photos for Japanese room, Non-smoking (Non-smoking [Japanese-style room with 6 tatami mats] with bath and toilet)

Interior

Japanese room, Non-smoking (Non-smoking [Japanese-style room with 6 tatami mats] with bath and toilet)

  • Sleeps 5
  • 3 Double Futons
  • Free WiFi

View all photos for Non-smoking★Entire house reserved (up to 12 people

WiFi (free)

Non-smoking★Entire house reserved (up to 12 people

  • Sleeps 12
  • 4 Twin Beds and 8 Double Futons
  • Free WiFi

View all photos for Standard Room

A room with two single beds, each with a wooden headboard and a floral bedspread. There is a nightstand with a lamp between the beds.

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Japanese Style Room

A tatami mat room with a black table, red and blue cushions, and a paper lantern on a wooden stand.

Japanese Style Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 3
  • 3 Twin Futons
  • Free WiFi

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About the neighborhood

Hakone

Jemsty Inn Hakone Ashinoko places you next to Lake Ashi and Hakone Ekiden Museum. This 4-room bed & breakfast welcomes guests with conveniences like free breakfast, a restaurant, and free in-room WiFi.
View more B&B in HakoneOpens in a new window

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Lake Ashi - 1 min walk - 0.1 miles
  • Hakone Ekiden Museum - 1 min walk - 0.1 miles
  • Hakone Checkpoint Museum - 5 min walk - 0.3 miles
  • Hakone Shrine - 8 min drive - 1.9 miles

Getting around

  • Kowakidani Station - 9 min drive
  • Hakone Miyanoshita Station - 11 min drive
  • Haneda Airport (HND) - 96 min drive

Restaurants

  • ‪DAMMTRAX CAFE - ‬5 min drive
  • ‪箱根神社 お休処 (権現からめもち) - ‬5 min drive
  • ‪バイカーズパラダイス - ‬5 min drive
  • ‪Bakery & Table 箱根 - ‬20 min walk
  • ‪cafe KOMON 湖紋 - ‬1 min walk

About this property

Jemsty Inn Hakone Ashinoko

Guests of Jemsty Inn Hakone Ashinoko have access to free WiFi in public areas. Front-desk staff can help with luggage storage, and provide local restaurant recommendations.
Guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and slippers.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park

Accessibility

  • No elevator

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 3:00 PM - 9:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning a late arrival must contact this property in advance. Arrivals after 10 PM cannot be accommodated.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • This property doesn't allow children 4 and younger (only guests older than 4 are allowed)

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts cash.
  • Onsite safety features include a fire extinguisher.
  • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Jemsty Inn Ashinoko
Jemsty Hakone Ashinoko
Jemsty Ashinoko
Jemsty Hakone Ashinoko Hakone
Jemsty Inn Hakone Ashinoko Hakone
Jemsty Inn Hakone Ashinoko Bed & breakfast
Jemsty Inn Hakone Ashinoko Bed & breakfast Hakone

Frequently asked questions

Are free cancellation options available at Jemsty Inn Hakone Ashinoko?

Jemsty Inn Hakone Ashinoko provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Jemsty Inn Hakone Ashinoko?

As of Aug 1, 2026, prices found for a 1-night stay for 2 adults at Jemsty Inn Hakone Ashinoko on Aug 7, 2026 start from $196, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Jemsty Inn Hakone Ashinoko?

This bed & breakfast is located in Hakone, just steps from Lake Ashi and Hakone Ekiden Museum, and within a short walk of Hakone Checkpoint Museum. You'll also find Fuji-Hakone-Izu National Park and Hakone Shrine within a short drive.

Is there parking available at Jemsty Inn Hakone Ashinoko?

No, there isn't parking at this bed & breakfast.

Does Jemsty Inn Hakone Ashinoko have a casino at the property?

No, Jemsty Inn Hakone Ashinoko doesn't have a casino.

Will I find an indoor pool at Jemsty Inn Hakone Ashinoko?

No, there is no indoor pool at this bed & breakfast.

What do couples enjoy most about Jemsty Inn Hakone Ashinoko?

Couples staying at this bed & breakfast will appreciate amenities like a separate bathtub and shower and slippers as well as a restaurant.

Does Jemsty Inn Hakone Ashinoko have a hot tub?

No, there isn't a spa tub at this bed & breakfast.

Does Jemsty Inn Hakone Ashinoko have a restaurant that serves breakfast?

Yes, Jemsty Inn Hakone Ashinoko serves free continental breakfast each morning from its restaurant.

Will Jemsty Inn Hakone Ashinoko allow pets to stay for free?

No, pets aren't allowed at Jemsty Inn Hakone Ashinoko.

Does Jemsty Inn Hakone Ashinoko have connecting rooms available?

No, this bed & breakfast doesn't feature connecting guestrooms.

Are there rooms with balconies at Jemsty Inn Hakone Ashinoko?

No, there aren't any guestrooms with balconies at Jemsty Inn Hakone Ashinoko.

Jemsty Inn Hakone Ashinoko Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 21 out of 36 reviews
Rating 8 - Good. 14 out of 36 reviews
Rating 6 - Okay. 0 out of 36 reviews
Rating 4 - Poor. 0 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is the best! We really enjoyed our stay. It is a great area, and we can’t wait to come back.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location (right next to the bus stop and sightseeing cruise departure), Mac the host was friendly and very helpful and spoke good English.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Ding Teng

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly boss, value for money accomodation.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and so helpful. Our room was clean and the meals were excellent. The location is also excellent - perfect for boarding the pirate sightseeing cruise and the bus stop is across the street. Quiet and lovely!
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Deanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakone Hotel: great location for Free Pass Holders

The Jemsty Inn is perfectly located across from the bus station in Hakone. This is very convenient for those with the a Hakone Free Pass. The owner was very friendly and helpful.
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Yuetlai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A great stay.

A friendly and knowledgeable inn keeper. A great staff. The complimentary breakfast was great with unlimited coffee and juice. Very clean.
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Gualberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hakone 💎 Gem

Mr. Mack is very accommodating, shares knowledge of Japan, guided us with traditional Japanese etiquette, food was good, water from Mt. hakone is better than the bottled water! 😀 place is bus accessible, close to the boats, this place is clean, and hospitable.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Jem was an excellent host. Great breakfast. Would have preferred a softer bed - but it is Japan!! Great spot if you have the Hakone free pass. Highly recommend to other travellers.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Mikhail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is basic B&B place japanese style with 4 rooms located really close to Ashi lake and pirate cruise stop, about 15 minute walk to Hakone Shrine. The owner of the place Macoto (Mac) has excellent English and was extremely helpful. I would highly recommend this place if you are OK staying in basic B&B place
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Cadie

Liked: Cleanliness, staff & service, property conditions & facilities
MaC was amazing as a host. We loved his hospitality, friendless and advice. His accomodations were simple, clean and sufficient for our 1 night stay. Breakfast was yummy. Thank you MaC!
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fun stay at a very tiny Inn. But everything was made fun and enjoyable by the owner Mac. His advice, directions and discussion solve the problem that I had not done too much planning before getting there.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
The proprietor, MaC, is very amiable and hospitable. He offered good tips about the local area and the various transport options. It was convenient to have the dining option at the premises.
Stayed 1 night in May 2024
Verified review

8/10 Good

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities
The property and owner is nice. It's just the owner has so many house rules, more than a typical hotel or airbnb
Stayed 1 night in Apr 2023
Verified review

8/10 Good

David

Liked: Cleanliness, staff & service
A very personal, family-run place with exceptionally kind owners who really go out of their way to make guests feel welcome and included. The host is chatty, speaks good English, and even took everyone out in the morning to see a great view of Mount Fuji — a lovely gesture, though maybe a bit much if you prefer privacy or a quieter stay. The property itself is older and simple, with limited amenities, and the meals were fine but basic. Overall a friendly and memorable experience, but probably better suited for travelers who enjoy social, home-style lodging rather than a more traditional hotel setup.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our host Mac was very welcoming and helpful in providing tips on navigating the area. Making sure that everyone has a great time during their stay. Mac is the man!! Your friend Marshall-San :)
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Xiaoming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not easy to find fluent English speaking person but here you feel in home. You will get all tips to get around and all is relevant.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Annie

Liked: Cleanliness, staff & service
Cet hébergement compte quatre chambres à l'étage. La mienne était propre mais vieillotte (avec 2 lits simples + 1 lit plié contre le mur). Le confort est minimal, la salle de bain n'a aucun chauffage. L'établissement était fermé (non accessible pour les clients) entre 11h et 15h, et on est loin des lieux animés de Hakone. Le propriétaire donne volontiers des conseils. Globalement, je trouve que le prix est très élevé pour la prestation fournie.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Megumi

Liked: Cleanliness, staff & service, property conditions & facilities
お部屋が綺麗でマックさんも親切でした。夕食の鶏鍋が美味しくお腹いっぱいになりました。
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
한국인이고 나이도 있으셔서 처음에는 한국에 대해 싫어하실까봐 걱정헀지만 한국여행도 50번 이상하실 정도로 한국을 좋아하시고 저희에게 엄청나게 친절하셨습니다 그리고 방도 넓고 깨끗하고 하코네에서 이가격에 이런 곳은 구하기 힘들 것 같습니다 그리고 무료 조식 진짜 맛있습니다 다른 가게가서 똑같은거 시켜서 먹어봤는데 이 호텔에서 제공하는 조식보다 못했습니다 진짜 뭔가 친가나 외가의 할아버지를 보는 느낌이였습니다 일본에서 한국의 정을 느낀건 이 호텔이 처음인것 같습니다
Stayed 1 night in Dec 2019
Verified review

8/10 Good

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Jemsty Inn. We stayed in the western style twin room. It was a simple room, The but a reasonable size with good en-suite facilities. Clean, comfortable and quiet. We slept very well. The location is just next to the H bus service which goes between Odawara station, and also serves Hakone-Yumote station. So It’s very easy to get to. It’s also just opposite the pirate ship terminal which is great if you are planning to do the Hakone transport route or just want to view lake Ashi. The manager, Mac, is a very friendly and helpful character. He gave advice on getting around the area. Each day he cooked us scrambled eggs and toast. He even drove us to see his favourite view of Mount Fuji when we had clear weather (amazing!). All in all a good stay.
Stayed 2 nights in Nov 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
初めベッドが冷たいかなと思いましたが、エアコンが快適で朝までぐっすり眠リ疲れが取れました。一人で泊まりましたが３人で泊まっても同じ料金なので、お買い得。夕食20%引きもよかった。機会があれば、また利用したいです。
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience in Hakone machi ko

So these are basic accommodations...(no amenity bags or yukatas here) but the place is clean, the location is great, and the host, Mac, is worth the trip. We could not have been made more welcome and felt more like guests and friends than paying customers. We came away with a richer insight of how Japanese people live...not just another set of tourist experiences. Thanks Mac! This stay was a highlight of our Japan trip. 🤗 There is enough fabulous stuff to do in Hakone to wear out the hardiest tourists. We especially recommend the Hakone Open Air Museum.
Stayed 2 nights in Aug 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, room comfort

Würde wieder kommen

Personal war super freundlich und hilfsbereit
Stayed 3 nights in Jul 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated near the Hakone Tozan bus stop, the area is uneventful aside from the Tour Boat. Host was very friendly and provided some wise advice during our stay.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mac is very accommodating and gives good traveler tips.
Stayed 2 nights in Jun 2019