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Hotel Kasansui

3.0 star property

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Photo gallery for Hotel Kasansui

Public bath
Exterior
Dining
Dining
Hot springs

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
1320-72, Hakone, Hakone, Kanagawa, 250-0408
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Hakone Gora Park
    ‪12 min walk‬
  • Place, Ōwakudani
    ‪15 min walk‬

Room options

View all photos for Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

Standard Twin Room (No Restaurant nearby, Check-in until 6 PM) | In-room safe, free WiFi, bed sheets

Standard Twin Room (No Restaurant nearby, Check-in until 6 PM)

8.0 out of 10
Very good
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

Superior Twin Room (No Restaurants nearby, Check-in until 6 PM) | In-room safe, free WiFi, bed sheets

Superior Twin Room (No Restaurants nearby, Check-in until 6 PM)

  • 355 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

Compact Twin Room (No Restaurants nearby, Check-in until 6 PM) | In-room safe, free WiFi, bed sheets

Compact Twin Room (No Restaurants nearby, Check-in until 6 PM)

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Hakone

Located in Gora within a short walk of Ōwakudani, Hotel Kasansui is within a mile (2 km) of other popular sights such as Hakone Kowakien Yunessun. This 10-room, 3-star hotel has a restaurant, a full-service spa, and free in-room WiFi.

What's nearby

  • Fuji-Hakone-Izu National Park - 1 min walk - 0.0 miles
  • Sengokuhara Onsen - 12 min walk - 0.7 miles
  • Hakone Gora Park - 12 min walk - 0.7 miles
  • Ōwakudani - 15 min walk - 0.8 miles
  • Hakone Kowakien Yunessun - 18 min walk - 1.0 mile

Getting around

  • Kowakidani Station - 3 min drive
  • Hakone Gora Station - 18 min walk
  • Haneda Airport (HND) - 104 min drive

Restaurants

  • ‪箱根餃子センター - ‬3 min drive
  • ‪fontana - ‬18 min walk
  • ‪Gora Brewery And Grill - ‬15 min walk
  • ‪Coffee Camp - ‬18 min walk
  • ‪ダイニングはこね - ‬18 min walk

About this property

Hotel Kasansui

Guests of Hotel Kasansui enjoy features like a full-service spa, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free train station shuttle. Front-desk staff can assist with luggage storage and securing valuables. This hot springs hotel also has a vending machine.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer free toiletries, toilets with an electronic bidet, and slippers. Safes are also included.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe).

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free train station pick-up and drop-off shuttle from 3:00 PM to 5:30 PM
  • Train station shuttle at scheduled times, on request
  • Free uncovered self parking on site
  • Limited onsite self parking

Food and drink

  • A restaurant
  • Kaiseki meal

Things to do

  • Full-service spa

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • Meeting rooms

Full-service spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa open select days
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • No elevator
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property is unable to accommodate dietary restrictions, including gluten-free meals. Guests with food allergies must contact this property at least 3 days in advance.
This property is unable to accommodate dietary restrictions, including gluten-free meals. Guests with food allergies must contact this property at least 3 days in advance.
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-6 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

HOTEL KASANSUI Hakone
KASANSUI Hakone
KASANSUI
HOTEL KASANSUI Hotel
HOTEL KASANSUI Hakone
HOTEL KASANSUI Hotel Hakone

Frequently asked questions

Are free cancellation options available at Hotel Kasansui?

Hotel Kasansui offers free cancellation on certain room rates. For specific requirements, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Kasansui?

As of Mar 26, 2026, prices found for a 1-night stay for 2 adults at Hotel Kasansui on Apr 5, 2026 start from $189, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Kasansui?

This hotel is situated in Gora within a short 15-minute walk of Ōwakudani and also 19 minutes on foot from Hakone Kowakien Yunessun. You'll also find Hakone Open Air Museum and Hakone Hot Springs within a short drive.

Is there parking available at Hotel Kasansui?

Yes, uncovered self parking is offered for free at the hotel.

Is there a spa available at Hotel Kasansui?

There is a full-service spa available for guests to enjoy and services include massages. The spa is not open daily but only on select days.

Does Hotel Kasansui include a casino at the property?

No, Hotel Kasansui doesn't have a casino.

Will I find an indoor pool at Hotel Kasansui?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Kasansui?

Couples staying at this hotel will appreciate amenities like a turndown service and slippers as well as a restaurant.

Does Hotel Kasansui have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Kasansui have a restaurant with a breakfast menu?

No, Hotel Kasansui doesn't have a restaurant that serves breakfast.

Will Hotel Kasansui allow pets to stay free of charge?

No, pets aren't allowed at Hotel Kasansui.

Does Hotel Kasansui have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Hotel Kasansui?

No, there aren't any guestrooms with balconies at Hotel Kasansui.

Hotel Kasansui Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 38 out of 84 reviews
Rating 8 - Good. 28 out of 84 reviews
Rating 6 - Okay. 12 out of 84 reviews
Rating 4 - Poor. 5 out of 84 reviews
Rating 2 - Terrible. 1 out of 84 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was a welcome treat. Yhe staff and host were all very friendly. Large rooms, very clean.
Stayed 1 night in Oct 2025

6/10 Okay

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained and the owners were extremely kind. The onsens were great, and a traditional Japanese dinner and breakfast were included in the stay. The two main aspects I didn’t love about the stay were the beds and transportation to and from the hotel. Maybe I missed it or it wasn’t super clear in the description, but our twin beds were more like thin mattress pads and were super uncomfortable. I don’t think every room is like this, so verify with the pictures and descriptions. For the transportation to and from the main train station, there’s a poorly timed bus that doesn’t adhere to the bus schedule at all (granted, they delays are probably caused by tourists not knowing how Japan buses work). If you plan to stay in this area in general, expect another 1.5 hours of travel from the train station due to waiting for the bus and taking the bus.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and nice property. Multiple bus lines pick you up directly out front. Fast walk to the ropeway and that takes you to owakudani and lake ashii. We did not try onsen
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay
Stayed 1 night in May 2024

10/10 Excellent

petros

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As others mentioned the property is a bit dated but otherwise an excellent place to stay around Hakone and is very conveniently located from the cable car and the train stop. Food and Onsen were great and the place gives an idea of Japanese traditional hospitality. You can easily ship your luggage from the hakone station and don’t have to carry them around. If you have any dietary restrictions make sure you tell them in advance because their food offerings are predetermined. I would stay again
Stayed 1 night in Mar 2024

8/10 Good

Gregory

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly nice. Drove us to the station so that we wouldnt have to get a cab or walk to the cable car. Good eating experience. Youll certainly try some new things.
Stayed 1 night in Jul 2023

8/10 Good

jonah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This seems cute towards groups. It’s a 10 minute walk to the nearest store and three minutes from the bus stop thru parking lot. The shuttle bus stops at 5 PM and Texas are in frequent and difficult to find so if you spend your time in the spa which is sorts of fun baths that is no problem however, if you don’t have a car not recommended
Stayed 1 night in Mar 2023

10/10 Excellent

Cory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service is really nice! Although the facility is a bit old, they try to keep it clean.
Stayed 2 nights in Mar 2023

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Had a really fun time here, no complaints at all. The staff was friendly and super welcoming to foreigners. The food was good too.
Stayed 1 night in Feb 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kaiseki Breakfast and Dinner

Hotel is fantastic. Kaiseki breakfast and dinner were fantastic. Recommend to include the meals as there aren't convenient nearby restaurants that you can easily access. Super close to Yunnesen Onsen for a fun day with the family. Hotel staff were extremely helpful and nice and front desk spoke English. Hotel has onsen downstairs, a little old and small, but is great for the price.
Stayed 2 nights in Oct 2020

10/10 Excellent

Chatree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My wife and I really enjoyed all the breakfasts and dinners exquisitely crafted for us throughout our five nights stay at this exceptional hotel nestled in the midst of green mountain and forest with natural fresh air. The staff are very friendly and helpful. Although the bathroom was too small and the hotel location may be a bit remote, the excellent foods made our stay more than worthwhile.
Stayed 5 nights in Dec 2019

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kasansui stay

The staff is very friendly and service is excellent. This is a ryokan-styled hotel. There are two onsens. The Japanese meals are excellent. It is a very quiet actually very small hotel without the business. It is a bit remote though.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet cosy hotel in Gora

This small hotel has lots of character, and friendly hard working staff who are keen to ensure your stay is comfy. It’s close to the Souznan funicular station and there are great views from the first floor lounge area over the town of Gora and to the mountains on the other side of the valley. Delicious Japanese meal served in the evening, choice of Japanese or western style breakfasts. Inside and outside onsens.
Stayed 1 night in Sep 2019

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! They did everything to ensure we had a pleasant stay.
Stayed 2 nights in Mar 2019

10/10 Excellent

yong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was amazing and breakfast was good also. They made me feel VIP. I recommend this hotel to experience full course dinner.
Stayed 1 night in Mar 2019

6/10 Okay

新井

Liked: Staff & service
自販機にビールがない
Stayed 1 night in Oct 2025

10/10 Excellent

AINO

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

WAI KIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Aymeric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour au calme et expérience gastronomique

Tres bon accueil et repas excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

BOHANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
怀石料理很丰盛很好吃，温泉泡起来很舒服，而且人并不多，晚上来有机会独享温泉哈哈，我觉得体验绝对对得起酒店的价格。
Stayed 1 night in Oct 2024

6/10 Okay

Damien

Traveled with partner
Liked: Staff & service
Hôtel assez isolé, qui mérite un vrai rafraîchissement. Personnel très sympathique et accueillant, onsen agréable. Proximité avec le téléphérique intéressante pour rejoindre le lac, même si ce n’est pas donné.
Stayed 1 night in Aug 2024

10/10 Excellent

saika

Stayed 1 night in Aug 2024

8/10 Good

ケンイチ

Traveled with family
静かでとても良かったです。
Stayed 1 night in Aug 2024

10/10 Excellent

けんいち

Liked: Cleanliness, staff & service, property conditions & facilities
スタッフの方々の対応が良かったです。 お風呂もゆっくり入ることが出来ました。
Stayed 1 night in Aug 2024