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Amway Grand Plaza, Curio Collection by Hilton

4.0 star property
Historic hotel with 4 restaurants connected to the convention center in Grand Rapids

Choose dates to view prices

Photo gallery for Amway Grand Plaza, Curio Collection by Hilton

4 restaurants, breakfast served
Creator video
4 restaurants, breakfast served
Ballroom
Indoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Restaurant

Explore the area

View in a map
187 Monroe Ave Nw, Grand Rapids, MI, 49503
  • Place, DeVos Performance Hall
    ‪2 min walk‬
  • Place, DeVos Place Convention Center
    ‪3 min walk‬
  • Place, Van Andel Arena
    ‪5 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(28 reviews)
  • City view
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking (Plaza)

Luxury Suite, 1 King Bed, Non Smoking (Plaza) | Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite, 1 King Bed, Non Smoking (Plaza)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1012 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, River View

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking, River View

9.4 out of 10
Exceptional
(19 reviews)
  • River view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower | Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area | 42-inch plasma TV with premium channels, TV

Junior Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • City view
  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(60 reviews)
  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, River View

8.8 out of 10
Excellent
(14 reviews)
  • River view
  • 450 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds

Superior Suite, 2 Queen Beds | Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Room

Interior

King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

View all photos for Grand King Room with River View

Premium bedding, pillowtop beds, in-room safe, desk

Grand King Room with River View

  • Sleeps 3

View all photos for Superior King Room

Bathroom | Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Superior King Room

  • Sleeps 3

Two Queen Room

  • Sleeps 4

View all photos for Grand Two Queen Room with River View

Interior

Grand Two Queen Room with River View

  • Sleeps 4

View all photos for Plaza Luxury Suite

Premium bedding, pillowtop beds, in-room safe, desk

Plaza Luxury Suite

  • Sleeps 4

Tower Luxury Suite with Grand River View

  • Sleeps 4

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 3

Superior Two Queen Room

  • Sleeps 4

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

View all photos for Plaza Executive Suite

Interior

Plaza Executive Suite

  • Sleeps 4

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About the neighborhood

Grand Rapids

Located in Downtown Grand Rapids, Amway Grand Plaza, Curio Collection by Hilton is next to Rosa Parks Circle and DeVos Performance Hall. This 656-room hotel has conveniences like 4 restaurants, a full-service spa, and an indoor pool. Centrally located in Grand Rapids, the hotel is connected to the convention center, and a short walk from Grand Rapids Art Museum and Broadway Grand Rapids.

What's nearby

  • DeVos Performance Hall - 2 min walk - 0.1 miles
  • DeVos Place Convention Center - 3 min walk - 0.2 miles
  • Broadway Grand Rapids - 3 min walk - 0.2 miles
  • Van Andel Arena - 5 min walk - 0.3 miles
  • Grand Rapids Art Museum - 5 min walk - 0.3 miles

Getting around

  • Grand Rapids Station - 17 min walk
  • Gerald R. Ford International Airport (GRR) - 21 min drive

Restaurants

  • ‪Z's Bar & Restaurant - ‬2 min walk
  • ‪Uccello's Ristorante, Pizzeria & Sports Lounge - ‬3 min walk
  • ‪Grand Rapids Public Museum Café - ‬4 min walk
  • ‪Real Seafood Company - ‬3 min walk
  • ‪Morning Ritual - ‬4 min walk

About this property

Amway Grand Plaza, Curio Collection by Hilton

Historic hotel with 4 restaurants connected to the convention center in Grand Rapids
Guests of Amway Grand Plaza, Curio Collection by Hilton enjoy a full-service spa, an indoor pool, and a gym. Parking is available for USD 41.00 per night (USD 45.00 per night for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and meeting rooms.
42-inch plasma TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Other standard amenities include 2 bathrooms, coffee makers, and laptop-compatible safes.
An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

Awards and affiliations

The property is a member of Historic Hotels of America.

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Embassy Suites by Hilton Grand Rapids Downtown,MI
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  • Pet friendly
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (USD 41 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 to 15 for adults and USD 4 to 15 for children
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • MDRD
  • Ruths Chris Steakhouse
  • Starbucks
  • The Kitchen by Wolfgang
  • The Kitchen Counter

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 46 meeting rooms
  • 47,124 square feet of conference space

Outdoors

  • On a river

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 29 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with premium channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 27 2026 to May 31 2026 (dates subject to change):
  • One of the dining venues
The following facilities are closed seasonally each year. They will be closed from December 21 to December 26:
  • Bar/Lounge
  • Dining venue(s)
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Spa
  • Hot tub
  • Swimming pool
The property will be renovating from January 27 2026 to January 26 2028 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
  • Dogs only
  • 1 total pets
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately USD 4 to 15 for adults, and USD 4 to 15 for children
  • Self parking fee: USD 41.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Amway Grand Plaza
Amway Hotel
Amway Hotel Grand Plaza
Grand Plaza Amway
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Amway Grand Plaza Hotel Grand Rapids
Amway Grand Plaza Hotel
Amway Grand Plaza Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel
Amway Grand Plaza Curio Collection Hilton Grand Rapids
Amway Grand Plaza Curio Collection Hilton
Amway Grand Plaza, Curio Collection by Hilton Hotel
Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids

Frequently asked questions

Is free cancellation available at Amway Grand Plaza, Curio Collection by Hilton?

Amway Grand Plaza, Curio Collection by Hilton offers free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Amway Grand Plaza, Curio Collection by Hilton?

As of Feb 14, 2026, prices found for a 1-night stay for 2 adults at Amway Grand Plaza, Curio Collection by Hilton on Feb 15, 2026 start from $226.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Amway Grand Plaza, Curio Collection by Hilton?

This hotel is situated in Downtown Grand Rapids, just steps from DeVos Performance Hall and Rosa Parks Circle, and within a short walk of Broadway Grand Rapids. You'll also find Public Museum of Grand Rapids and Grand Rapids Art Museum less than a mile away.

Will I be able to park at Amway Grand Plaza, Curio Collection by Hilton?

Yes, valet parking is offered for USD 45.00 per night with in/out privileges. Accessible parking, electric car charging, and RV/bus/truck parking are also available.

Is there a spa available at Amway Grand Plaza, Curio Collection by Hilton?

There is a full-service spa available for guests to enjoy and services include Swedish massages, prenatal massages, body wraps, and couples treatments. The spa is not open daily but only on select days.

Does Amway Grand Plaza, Curio Collection by Hilton feature a casino on the premises?

No, Amway Grand Plaza, Curio Collection by Hilton doesn't have a casino.

Is there an indoor pool at Amway Grand Plaza, Curio Collection by Hilton?

Yes, this hotel has an indoor pool along with a hot tub.

Is Amway Grand Plaza, Curio Collection by Hilton a good place to stay for couples?

This historic hotel offers plenty of amenities for couples including an indoor pool, 4 bars, and 4 restaurants.

Does Amway Grand Plaza, Curio Collection by Hilton have a hot tub?

Yes, this hotel has a spa tub.

Does Amway Grand Plaza, Curio Collection by Hilton feature a restaurant that includes a breakfast menu?

Yes, Amway Grand Plaza, Curio Collection by Hilton has 4 restaurants, and serves to-go breakfast each morning for a surcharge. Please note that the dining venue will be closed between January 27 2026 and May 31 2026 (subject to change).

Will Amway Grand Plaza, Curio Collection by Hilton allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Amway Grand Plaza, Curio Collection by Hilton for a fee of USD 75 per accommodation, per stay. A deposit of USD 75 per stay is collected.

Does Amway Grand Plaza, Curio Collection by Hilton have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from Amway Grand Plaza, Curio Collection by Hilton?

The closest major airport to Amway Grand Plaza, Curio Collection by Hilton is Gerald R. Ford International Airport (GRR), which is 14.4 mi away (21 minutes by car).

Are there rooms with balconies at Amway Grand Plaza, Curio Collection by Hilton?

No, there aren't any guestrooms with balconies at Amway Grand Plaza, Curio Collection by Hilton.

Does Amway Grand Plaza, Curio Collection by Hilton have a wedding venue on site?

Take advantage of the wedding venue at Amway Grand Plaza, Curio Collection by Hilton if you plan to say "I do" during your trip.

Amway Grand Plaza, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 644 out of 1004 reviews
Rating 8 - Good. 171 out of 1004 reviews
Rating 6 - Okay. 98 out of 1004 reviews
Rating 4 - Poor. 45 out of 1004 reviews
Rating 2 - Terrible. 46 out of 1004 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2026

10/10 Excellent

Vanessa

Liked: Cleanliness
Hotel was good, it’s a beautiful place
Stayed 2 nights in Nov 2025

10/10 Excellent

Tess

Traveled with family
Liked: Property conditions & facilities
Great valet service clean rooms friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Dangelo

Stayed 1 night in Nov 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was really sweet. The rooms have amazing views and the bed is super cozy. Great walkable location.
Stayed 1 night in Nov 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities
Great view, comfy room and plenty to do in the hotel if you don't want to leave.
Stayed 1 night in Nov 2025

10/10 Excellent

DANIEL

Stayed 1 night in Nov 2025

4/10 Poor

Barbara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
No blankets just sheets! Freezing so we turned the thermostat up. They did not tell us about having to use the card to work the elevator even after I went to the front desk with questions about it. I also said my boyfriend can’t walk anymore from all this craziness back and forth and thought they would offer a wheelchair? Absolutely nothing and he’s already had acouple heart attacks!!
Stayed 1 night in Nov 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel in a good location for walking to nearby attractions.
Stayed 2 nights in Oct 2025

8/10 Good

Megan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Upsettingly long line at check in ... and room not being ready at check in was disappointing!
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Hotel is lovely. Room was spacious and clean. Love the Skywalk to the the DeVos Center.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

6/10 Okay

Natasha

Traveled with group
Liked: Amenities, property conditions & facilities
They placed us by an elevator which kept me up all night. When we arrived to our room, housekeeping immediately walked in saying they weren’t supposed to assign us this room because they needed to replace the shower curtain which they had to return to do. Tub had hair in it still. The bed was horribly uncomfortable. Hotel was beautiful otherwise, just not worth the money for the room we had.
Stayed 1 night in Nov 2025

4/10 Poor

Abby

Disliked: Cleanliness, property conditions & facilities, room comfort
Bed had hair in it and stains on sheets. Dusty
Stayed 1 night in Nov 2025

8/10 Good

Kaitlin

Stayed 1 night in Nov 2025

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The front desk staff was amazing. The room smelled like cigarettes but had a fabulous view.
Stayed 1 night in Nov 2025

10/10 Excellent

Ranjit

Stayed 2 nights in Oct 2025

10/10 Excellent

Thomas

Stayed 1 night in Nov 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Max at check in was knowledgeable about places to grab dinner. Check in was a breeze. The room is spotless and very generous. It is a beautiful property. Our bathroom door has seen better days; it works but could use attention -paint chips, holes, etc.
Stayed 1 night in Nov 2025

10/10 Excellent

Barbi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was great but the sliding door was very hard to close
Stayed 1 night in Nov 2025

4/10 Poor

Teresa

Traveled with family
Liked: Property conditions & facilities
While the common areas were great, the room we were in on the 4th floor was very disappointing, especially considering the price we paid. There was mold in a couple areas of the bathroom (or at least black dirt in several spots), the wood trim was pretty banged up - one spot had about a 2" x 2" spot of bare wood, the tub stopper and the sink stopper were broken, and the mini-fridge didn't get very cold. Honestly, we've had much better rooms at a courtyard by marriott for about half the price. I wouldn't recommend staying here.
Stayed 2 nights in Oct 2025

8/10 Good

Abhirabh

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful hotel. Nice big rooms. Good food and not pricey. Fitness room and pool (small) but really nice. f im being critical, id say would be the amenities in the room were average and bedding (pillow covers) had a stain. We had a lovely stay. Thanks
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Nov 2025

8/10 Good

Kristen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Room was clean, pretty view of the river, staff seemed to expect a tip for literally everything which was obnoxious to us just coming for an overnight stay; the hotel was beautiful inside and loved having a ton of options for food close by amd the central location of the hotel. I stayed as a hilton member and was a bit surprised when I asked for an hour later check out and was told no on the phone. My partner went to the front to explain I was not feeling well and just needed a little extra time, was still told no, and only when I texted hilton honors about how frustrated I was, did I get anywhere. I understand other guests are coming but they can't check in until 3 or 4 pm and I expected much more warm and understanding responses from such a nice hotel as well as the middle aged bellman being so rude when I didnt have cash at the moment for him, I also didn't need him to help us with 2 bags of luggage but I get it. Overall would give it another shot, could have been an off day for staff and it was a beautiful and clean hotel. I did not eat breakfast due to being sick and the ac in the room was fast acting and smelled clean.
Stayed 1 night in Oct 2025

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