Best Western Macrander Hotel Frankfurt/Kaiserlei4.0 out of 5.0
Recent guest reviews
Good hotel for business travel. Rooms are large enough and very clean. Breakfast is amazingly good. Convenient location. Highly recommended for business travel. Very close of offices. Very kind hotel staff.
Missrepresented on Best Western site availability of an airport shuttle. When we discovered no shuttle service existed we called the hotel who informed us none existed but we could take a taxi for about 20€ or the train. Given how long it had taken after a long flight to determine the lack of a shuttle we decided to take a taxi which was 39€ plus tip, not the 20€ as claimed by the staff at the hotel. Thus, the advertised airport shuttle service was going to cost me over 80€. I brought this up as a problem when checking in as well as when checking out. At check out, I was given at 19€ deduction on my 72€ spent on meals—25%. They would not even meet me half way for expenses. And, the return taxi fare was 1 euro more. Checking with others, the estimate of 20€ is half the usual fare.
Conveniently placed near the conference center "Die alte Schlosserei der Energieversorgung Offenbach" I enjoyed staying here. The rooms are simple but functional and clean. Breakfast buffet was rich and plenty of free tables.
This is a decent hotel - staff were good and helpful. Room was clean and spacious but could have used another guest chair. Wifi was easy to connect too and breakfast was good, despite having to pay additional for it. We would return
Excellent location right across the street from an underground station. Very clean rooms. Nice coffee and apples in the reception area. Very nice relaxation area. Restaurants are pricy. Close to the shopping area in Offenbach.
The hotel is located in an area which is currently undergoing massive redevelopment. So the hotel is next to a site and also far from restaurants and cafes. There are a couple of restaurants in walking distance but for more options the Offenbach Market Place is 30 minutes walk. Room service was bad as they didn't wash my coffee cups that were provided in the room. Also although I emptied the minibar they didn't refill it. Reception people could smile a little more also. Gym is average and cleaners go in at around 7:30am. So if you go there earlier the place stinks. Also very limited gym equipment. Breakfast good and rooms of good size.
This hotel is located in Offenbach, which is 10-15 mins on a train from the centre of Frankfurt, the local train station is 2-3 mins walk away so no problem, getting to and from the centre, I was attending an exhibition in the centre and it was very easy to travel to and from the hotel. The hotel its self was very good, with no problems to report, it has to be said I was located in the top floor, which is the Best Western Rewards floor, so may be different in other areas, but I certainly cant complain about anything. Loved the sweets and fruit provided free, Thanks. Breakfast was very varied and plentiful, again no complaints here. Staff at all times were very pleasant, thank you, Would definitely use again. Keep up the good work
Normaly you are not sure that you want to write reviews over such hotels ... there is nothing exciting ... nothing positive in remembrance remains ... everything gray ... the view on two high - rise buildings ... the rooms in the Best western gray ... the baths in plastic ... huge breakfast hall ... big choice ... but Does i need that? I'm sorry ... right on the highway ... thus also louder with open windows ... now I ask myself again ... I need that? No .. for the next time i will look form something outside Frankfurt/Offenbach.....sorry .. the staff very nice ... but for me no second time.... thanks anyway
I had an amazing time staying at the hotel mainly because of the staff. They were really patient and made sure that me and my girlfriend had everything we needed. I will more than likely stay here next time I come back for a visit.
This hotel is located in Offenbach and is an excellent and cheaper alternative to staying in Frankfurt Messe or the city center. I got this room for 65 Euros a night on Hotels.com (prices vary depending on site and time of year). It is about a 100 meter walk from the Offenbach Kaiserlai Train Station (S-Bahn), with regular trains running every 7 minutes or so to Frankfurt. This is also a straight shot from the Airport if you use either the S8 or S9 towards Offenbach Ost or Hanau. Check in was simple and friendly and depending on the day, they'll have complimentary warm, exotic fruit juice available at the front desk. There are little candy treats for the children. Staff is very helpful and they speak English. The rooms were clean and presentable. The beds were a bit small but if you're there with your spouse, you can just join the two beds together. Plenty of towels and toiletries available as well as a minibar with seltzer water, regular water and apple juice (all free of charge for the duration of your stay). If you don't want cleaning service the next day, the housekeepers will tie a bag of fresh towels to your door. If you run out of shower or bath gel, they will replenish it quickly anytime of the day. The Wifi is quick and efficient. Be sure to follow the directions on how to connect, don't just think that you can connect through your settings and you're good to go. You have to actually login on their website. A downside is that breakfast is 20 Euros. Complimentary would have been nice, but I understood that it wan't free from the get-go. From what it looked like, it was delicious, but I can't say from experience. Another downside is there is a parking fee (we did not use it, as we used the S-bahn to get around). I do not remember what the price for parking was but it was in the 10 Euro-a-night range. Overall, this was an excellent hotel to stay in as we explored the Frankfurt and Cologne Weinachtsmaerkten (Christmas Markets). I highly recommend it. It's rated 4-stars.
- Free WiFi in rooms and public areas
- Onsite dining
- Fitness center
- 24-hour business center
Best Western Macrander Hotel Frankfurt/Kaiserlei places you within a mile (2 km) of popular attractions like Capitol and German Leather Museum. This 4-star hotel has 127 guestrooms and offers free in-room WiFi, a fitness center, and a 24-hour business center. On a river, it's also near Messe Offenbach and Buesing Palais.
This hotel serves as home to a restaurant, which has garden views and specializes in international cuisine, along with a bar. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served each morning for a fee.
All of Best Western Macrander Hotel Frankfurt/Kaiserlei's 127 soundproofed rooms provide free minibar items, coffee makers, and free newspapers. Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport pillow menus and bathrooms offer hair dryers and free toiletries. Free bottled water, phones, and desks are other standard amenities.
At Best Western Macrander Hotel Frankfurt/Kaiserlei, guests have access to a fitness center, a sauna, and free WiFi in public areas. Self parking is offered for EUR 11 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include 7 meeting rooms, conference space, and a 24-hour business center.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 168 reviews