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Holiday Inn Express And Suites Fort Wayne

2.5 out of 5.0

Recent guest reviews

When attending baseball tournaments, we are sometimes limited to where we can stay based on the tournament requirements. This hotel was one of our options. The hotel was clean and accommodating as we were not the only baseball team staying there. The staff was friendly. We needed to plunge our toilet and the front desk was able to supply us with a plunger. Disappointed in the night staff on Saturday March 24, leaving the extreme garbage mess for the morning shift to take care of upon their arrival Sunday morning. I was wanting something sweet- ice cream sounded good! When I asked if I could purchase something from the dispensary with a credit card I was told yes but it would take a long time to run my credit card. I declined to make that purchase as she made it sound like it was an inconvenience to run my credit card. HUGE thank you to that morning staff for starting breakfast early enough for us to eat before heading to the tournament!! Both Saturday and Sunday mornings, as we had early games both days. Would have preferred queen size beds with a refrigerator as we had medication with us that needed to be cold. The ice bucket worked fine to get us through. Thank you Ft. Wayne HIE for a good weekend with our team! The boys won second place in the tournament. And we would stay here again!

very clean and comfortable, quiet rooms and friendly staff. I will start staying here when in town going forward, thanks to all. First time I was able to get a reservation here, it seems popular for the area.

Stayed here while traveling for business. The staff is friendly and the room was clean. I have stayed here on multiple trips. It would be nice if the hotel gym was bigger. There are only a few machines.

The Staff greats you when you arrive and leave. Some of the staff remembers my name (Tim on night shift) after only a few stays. calls to see if your room is satisfactory after you arrive. It was my first oick once I arrived in Fort Wayne. I am working in the arre for several months and will continue to stay here. Overall it is a great experience for me.

My daughter had a softball tournament at the Plex-South in Ft. Wayne, IN. I chose this hotel for our team because it was close to the facility (5 minute, easy drive) & the hotel gave us a great group rate. Check in was easy and hassle free. The hotel is very nice inside, clean and modern. The hotel was nice enough to book our team in rooms close to each other (some places dont honor that request.) The rooms are nice, clean and comfortable. Beds were comfortable and clean (I did check for evidence of bed bugs...found none.) There were a few other teams there, but hotel was quiet and pleasant. We requested that cold breakfast items be available at 5:30 am (breakfast starts at 7) because we had early games and we were surprised to find that the hotel staff had prepared a full hot breakfast for the girls instead. It was amazing. Thank you again to that awesome kitchen staff for making breakfast 2 hours early. Pool and hot tub were fine. No complaints. Check out was hassle free. All in all, probably the most accommodating hotel I have ever worked with for our softball travel stays. The entire process from setting up the group booking all the way thru check out was hassle free and easy.

I always stay here when traveling through the area for business. Matt always greets me with a smile and remembers my name. This is a refreshing touch in customer service these days. Great service and clean fresh rooms. This is my first choice when staying in town every. Single. Time. You won't be disappointed. Trust me I travel the nation 40-45 weeks a year. I like this place and look forward to returning.

I revisited the facility on a business trip and the experience convinced me that the property's dedication to customer service is consistently excellent. I arrived early for check in (11:30 AM) and asked if my room was available. It wasn't, but the gentleman at the desk (Matt) phoned his colleagues in Housekeeping to see if they'd clean that room next. They said they would, and I went off-site for lunch. Upon my return, Matt indicated that Lupe had indicated that the room would be ready in two minutes, and suggested that I head that way. Lupe and her colleague were finished right as I arrived, and I walked right in. Impressive.

10 minutes from the airport, close to good restaurants and a friendly staff. I stayed over night close to the airport for a 6:00 AM flight. I have done this many times and the service and cleanliness is top notch.

this is our fifth different hotel that we've stayed at in Fort Wayne and we found it to be the best of the bunch. What made it special was the staff. Our initial contact was with Tim at the front desk. He was very courteous and helpful, he also programmed the wifi code into all three of my triplet grandchildren,s Ipads. He called our room later to make sure everything was ok. Upon our checkout we met Matt who was equally courteous and helpful. Finally, on our return trip a few days later we met Kayla who was equally helpful and courteous. She also did the Ipad drill for the kids. Also the cleanliness of the hotel was great.

This property might have the friendliest staff I ever met at a HIX. The location is pretty good. The rooms are large and comfortable. Unfortunately, it is a little noisy because of the proximity to IH69.

5915 Ellison Road Fort Wayne IN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Holiday Inn Express And Suites Fort Wayne places you within a 15-minute drive of Jefferson Pointe and Spiece Fieldhouse. This 83-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi. Fort Wayne Children's Zoo is also within a 15-minute drive.


Dining

Free continental breakfast is offered each morning.


Rooms

All 83 air-conditioned rooms feature coffee makers, free newspapers, and free local calls. Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, ironing boards, and desks.


Property features

At Holiday Inn Express And Suites Fort Wayne, guests have access to an indoor pool, a spa tub, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with dry cleaning/laundry and securing valuables. Additional amenities include conference space, a business center, and coffee/tea in a common area.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 391 reviews