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Aparthotel

Rustic by Stay Hospitality

2.0 star property

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Photo gallery for Rustic by Stay Hospitality

Exterior
Comfort Single Room, 1 Queen Bed with Sofa bed (Rustic 3) | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils
Exterior
Basic Single Room, 1 Queen Bed (Rustic 2) | Iron/ironing board, free WiFi
Exterior

Reviews

4.8 out of 10

Popular amenities

  • Kitchen
  • Pet friendly
  • Parking included
  • Free WiFi
  • Housekeeping

Explore the area

View in a map
50 Davie Boulevard, Fort Lauderdale, FL, 33316
  • Place, Riverwalk
    ‪15 min walk‬
  • Place, Intracoastal Waterway
    ‪17 min walk‬
  • Place, Las Olas Boulevard
    ‪18 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪43 min drive‬

Room options

View all photos for Classic Single Room (Rustic 1)

Classic Single Room (Rustic 1) | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Classic Single Room (Rustic 1)

  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Single Room, 1 Queen Bed (Rustic 2)

Basic Single Room, 1 Queen Bed (Rustic 2) | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Basic Single Room, 1 Queen Bed (Rustic 2)

  • 524 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Single Room, 1 Queen Bed with Sofa bed (Rustic 3)

Comfort Single Room, 1 Queen Bed with Sofa bed (Rustic 3) | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Comfort Single Room, 1 Queen Bed with Sofa bed (Rustic 3)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Single Room, 1 Queen Bed with Sofa bed (Rustic 4)

Deluxe Single Room, 1 Queen Bed with Sofa bed (Rustic 4) | Living area

Deluxe Single Room, 1 Queen Bed with Sofa bed (Rustic 4)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Economy Single Room, 1 Queen Bed (Rustic 5)

Economy Single Room, 1 Queen Bed (Rustic 5) | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Economy Single Room, 1 Queen Bed (Rustic 5)

  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Family Single Room, 1 Queen Bed with Sofa bed (Rustic 6)

Family Single Room, 1 Queen Bed with Sofa bed (Rustic 6) | Living area

Family Single Room, 1 Queen Bed with Sofa bed (Rustic 6)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Junior Single Room, 1 Queen Bed with Sofa bed (Rustic 7)

Junior Single Room, 1 Queen Bed with Sofa bed (Rustic 7) | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Junior Single Room, 1 Queen Bed with Sofa bed (Rustic 7)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luxury Single Room, 1 Queen Bed with Sofa bed (Rustic 8)

Luxury Single Room, 1 Queen Bed with Sofa bed (Rustic 8) | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Luxury Single Room, 1 Queen Bed with Sofa bed (Rustic 8)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Single Room, 1 Queen Bed with Sofa bed (Rustic 9)

Standard Single Room, 1 Queen Bed with Sofa bed (Rustic 9) | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Standard Single Room, 1 Queen Bed with Sofa bed (Rustic 9)

  • 525 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Superior Single Room, 1 Queen Bed with Sofa bed, Non Smoking (Rustic 10)

Superior Single Room, 1 Queen Bed with Sofa bed, Non Smoking (Rustic 10) | Living area

Superior Single Room, 1 Queen Bed with Sofa bed, Non Smoking (Rustic 10)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Business Single Room, 1 Queen Bed with Sofa bed (Rustic 11)

Business Single Room, 1 Queen Bed with Sofa bed (Rustic 11) | Living area

Business Single Room, 1 Queen Bed with Sofa bed (Rustic 11)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for City Single Room, 1 Queen Bed with Sofa bed, Non Smoking (Rustic 12)

City Single Room, 1 Queen Bed with Sofa bed, Non Smoking (Rustic 12) | Iron/ironing board, free WiFi

City Single Room, 1 Queen Bed with Sofa bed, Non Smoking (Rustic 12)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Club Single Room, 1 Queen Bed with Sofa bed, Non Smoking (Rustic 13)

Club Single Room, 1 Queen Bed with Sofa bed, Non Smoking (Rustic 13) | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Club Single Room, 1 Queen Bed with Sofa bed, Non Smoking (Rustic 13)

  • 525 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Design Single Room, 1 Queen Bed with Sofa bed, Non Smoking (Rustic 14)

Design Single Room, 1 Queen Bed with Sofa bed, Non Smoking (Rustic 14) | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Design Single Room, 1 Queen Bed with Sofa bed, Non Smoking (Rustic 14)

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Elite Single Room, 1 Queen Bed, Non Smoking

Elite Single Room, 1 Queen Bed, Non Smoking | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Elite Single Room, 1 Queen Bed, Non Smoking

  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Exclusive Single Room, 1 Queen Bed with Sofa bed, Non Smoking

Exclusive Single Room, 1 Queen Bed with Sofa bed, Non Smoking | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Exclusive Single Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Executive Double Room, Multiple Beds

Executive Double Room, Multiple Beds | Living area

Executive Double Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Gallery Single Room, 1 Queen Bed with Sofa bed, Non Smoking

Gallery Single Room, 1 Queen Bed with Sofa bed, Non Smoking | Living area

Gallery Single Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Basic Single Room, 1 Queen Bed with Sofa bed, Kitchen

Basic Single Room, 1 Queen Bed with Sofa bed, Kitchen | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Basic Single Room, 1 Queen Bed with Sofa bed, Kitchen

  • 525 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Grand Single Room, 1 Queen Bed with Sofa bed

Grand Single Room, 1 Queen Bed with Sofa bed | Living area

Grand Single Room, 1 Queen Bed with Sofa bed

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Honeymoon Single Room, 1 Queen Bed

Honeymoon Single Room, 1 Queen Bed | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Honeymoon Single Room, 1 Queen Bed

  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Basic Single Room, 1 Queen Bed with Sofa bed

Basic Single Room, 1 Queen Bed with Sofa bed | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Basic Single Room, 1 Queen Bed with Sofa bed

  • 525 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Panoramic Single Room, 1 Queen Bed

Panoramic Single Room, 1 Queen Bed | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Panoramic Single Room, 1 Queen Bed

  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premier Single Room, 1 Queen Bed, Non Smoking

Premier Single Room, 1 Queen Bed, Non Smoking | Private kitchen | Fridge, microwave, oven, cookware/dishes/utensils

Premier Single Room, 1 Queen Bed, Non Smoking

  • 524 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Fort Lauderdale

Located in Downtown Fort Lauderdale within a mile (2 km) of Las Olas Boulevard, Rustic by Stay Hospitality is within a few miles (5 km) of other popular sights such as Greater Fort Lauderdale-Broward County Convention Center. This 24-room aparthotel has in-room conveniences like kitchens, refrigerators, and microwaves.
View more Aparthotels in Fort LauderdaleOpens in a new window

What's nearby

  • Fort Lauderdale Antique Car Museum - 6 min walk - 0.4 miles
  • Riverwalk - 15 min walk - 0.8 miles
  • Intracoastal Waterway - 17 min walk - 0.9 miles
  • Las Olas Boulevard - 18 min walk - 1.0 mile
  • Greater Fort Lauderdale-Broward County Convention Center - 5 min drive - 1.9 miles

Getting around

  • Fort Lauderdale Station - 7 min drive
  • Fort Lauderdale-Hollywood Intl. Airport (FLL) - 12 min drive

Restaurants

  • ‪Broward County Courthouse - ‬15 min walk
  • ‪Bagels & Co. - ‬10 min walk
  • ‪Tap 42 Bar & Kitchen - ‬6 min walk
  • ‪Big C's Downtown Pizzeria - ‬9 min walk
  • ‪Starbucks - ‬8 min walk

About this property

Rustic by Stay Hospitality

You can take advantage of free parking if you drive.
Each apartment is heated and features a kitchen with a refrigerator, an oven, and a microwave. Guests can expect to find free WiFi. Each apartment also includes an ironing board.

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Eden by the Beach
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  • Pet friendly
  • Free WiFi
  • Outdoor Space
  • Parking available
6.8 out of 10, 48 reviews
$158 nightly
The price is $178
Jul 5 - Jul 6
Total with taxes and fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Shampoo
  • Soap
  • Toilet paper

Comfort

  • Heating

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: USD 100 per accommodation per stay
  • Service animals exempt from fees
  • One-time cleaning fee: USD 100

Suitability/Accessibility

  • No elevator

Services and conveniences

  • Daily housekeeping (for a fee)
  • Iron/ironing board

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 24 units

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 48 hours before arrival with check-in instructions; access will be through a private entrance
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay, plus a one-time cleaning fee of USD 100
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 350 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Housekeeping fee: USD 105 per stay; may vary based on length of stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 21
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

What's there to see within easy reach of Rustic by Stay Hospitality?

This aparthotel is situated in Downtown Fort Lauderdale within a short 17-minute walk of Riverwalk and also 8 minutes on foot from Fort Lauderdale Antique Car Museum. You'll also find Las Olas Boulevard and Las Olas Beach within a short drive.

How much does it cost to stay at Rustic by Stay Hospitality?

As of Jul 3, 2026, prices found for a 1-night stay for 2 adults at Rustic by Stay Hospitality on Jul 5, 2026 start from $202, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Rustic by Stay Hospitality?

Yes, self parking is offered for free at the aparthotel.

Does Rustic by Stay Hospitality have a casino?

No, Rustic by Stay Hospitality doesn't have a casino.

Will I find an indoor pool at Rustic by Stay Hospitality?

No, there is no indoor pool at this aparthotel.

Are there hot tubs at Rustic by Stay Hospitality?

No, there isn't a spa tub at this aparthotel.

Does Rustic by Stay Hospitality feature a restaurant that includes a breakfast menu?

No, Rustic by Stay Hospitality doesn't have a restaurant that serves breakfast.

Will Rustic by Stay Hospitality allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Rustic by Stay Hospitality for a fee of USD 100 per accommodation, per stay.

Are there connecting rooms at Rustic by Stay Hospitality?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from Rustic by Stay Hospitality?

The closest major airport to Rustic by Stay Hospitality is Fort Lauderdale-Hollywood Intl. Airport (FLL), which is 3.9 mi away (12 minutes by car). Another top airport is Miami, FL (OPF-Opa Locka Executive), which is located 22 mi away (44-minute drive).

Are there rooms with balconies at Rustic by Stay Hospitality?

No, you won't find apartments with balconies at Rustic by Stay Hospitality.

Rustic by Stay Hospitality Reviews

Reviews

4.8
Rating 10 - Excellent. 6 out of 38 reviews
Rating 8 - Good. 4 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 8 out of 38 reviews
Rating 2 - Terrible. 17 out of 38 reviews

5.0/10

Cleanliness

4.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Michelle

Disliked: Check-in
Yes pet friendly
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rosa Hellen

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was very clean. Staff was helpful and courteous. Location is great! I would definitely stay here again!!!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Thania

Liked: Cleanliness, check-in, communication, listing accuracy
Honestly the place was super clean and everything was perfect. The kitchen works well if you want to cook something quick and the coffee is tasty. The only thing I was not happy was about the cooling AC unit, seemed not to keep the room cool enough, hope you guys look into this! -besides that I will book again here!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Cherline Vernet

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very clean and quiet
Stayed 7 nights in Jan 2026
Verified

8/10 Good

Nicole-Louise

Liked: Cleanliness, amenities, property conditions & facilities, communication
Kitchen was great for cooking ! Enjoyed our stay . Wifi was just really bad thats the only complaint i have ! Other than that we enjoyed staying there !
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Dien

Liked: Cleanliness, property conditions & facilities, communication
Love it
Stayed 3 nights in Dec 2025
Verified

2/10 Terrible

Rhytchel

Liked: Cleanliness
Disliked: Amenities
Not what we saw on the picture from Expedia website
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Wayne

Liked: Cleanliness, communication
Disliked: Listing accuracy
This is not a comfortable property. Furniture was uncomfortable with no real places to sit, eat or work at. Pool was small, dirty and with no jacuzzi. Property is actually over a mile away from Las Olas and is not in a great area. It’s obvious that this little 300 SF unit was remodeled to be a VRBO, but it lacks appeal. The owners do communicate well and are helpful.
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

Sherika

Liked: Check-in, communication
Disliked: Cleanliness
Kitchen ok. No sheets were provided. Floor was dirty. Internet was poor for most of the time.
Stayed 3 nights in Feb 2026
Verified

4/10 Poor

Connie

Liked: Amenities, communication
Disliked: Cleanliness
A little disappointed. Towel has black spots on it. Saw a cockroach. Bathtub
Cockroach
Dirty towel
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

DavID

Disliked: Cleanliness, amenities, communication
It was grossly misrepresented and i never did get the code to get into the room. Not tgat I was going to stay there.It was a total dump. No sign that it was the hotel to many things to list. I'm more surprised that hotels dot com is associated with them.
Stayed 3 nights in Feb 2026
Verified

2/10 Terrible

BreeAnne

Disliked: Cleanliness, amenities, communication
Filthy floors, staff completely unresponsive, overpriced for bare minimum service
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Ollin

Liked: Cleanliness, amenities, communication
Ok
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Chris

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Floors were extremely dirty and seemed not to have been clean for some time. Masked by the grey floor color. When we entered the floors were also wet.
Stayed 6 nights in Jan 2026
Verified

2/10 Terrible

Bruce

Disliked: Cleanliness, amenities, communication
Do not stay here. Very inflexible, non-refundable booking and roach-infested room. I killed 15 roaches of all sizes in my two nights I stayed there. There is no front office, everything is conducted through email or phone and there can be significant delays. Rooms have no heat, the shower leaks onto the floor, and accommodations are very spartan.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

Richard Elmore

Disliked: Amenities, property conditions & facilities
The room was nothing like it was described. It is in a place where nothingu can't recognize it. The place is old and out of date.
Stayed 3 nights in Jan 2026
Verified

4/10 Poor

Ashley

Disliked: Cleanliness
We came and stayed for a couple of days… we paid a descent amount for our stay and the rooms details did not look as nice as they were in person .. there were baby roaches all over the apartment and the air system was terrible. The floors were so dirty that my feet were black after just an hour of being there.
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Robert

Disliked: Cleanliness, check-in, communication, listing accuracy
This place was not at all as advertised online. Honestly for the price point you’re better off spending an extra few dollars and staying at an actual hotel instead of this place. Got there and the doors wouldn’t lock and windows were all open. Inside it was dirty and less than ideal. In person it’s completely unrecognizable from what they showed online. Just stay elsewhere unless you’re going to sit in the parking lot and do crack with the rest of the people there. The property manager was also very rude over the phone and the only good thing I have to say is that Guillermo, the person who came to help open the door for us when we got locked out of the room was very kind and helpful.
Stayed 2 nights in Mar 2026
Verified

2/10 Terrible

Bogdan

Disliked: Cleanliness, check-in, communication, listing accuracy
Total misrepresentation of the property. The picture in the listing is not of that property. False advertising at best. There's no second bed availability, because the sleeping sofa is not suitable for sleeping at all. Even if it was, there was no second set of bedding available. Floors were dirty, there was not even one hook or bar to hang a towel in the bathroom. Communication with the management is non-existant. Nobody answers nor returns calls. For any issuesor questions that could be settled in 5 min coversation, takes 3 days of useless messaging through virtal assistent. I will never ever use that company for any hotel's needs in the future.
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

BreeAnne

Disliked: Cleanliness, amenities, communication
Seriously such a scam! Huge deposit that I had to dispute with my bank. Roaches in unit. Tv hardly worked. Fridge went out & hasn’t been tended to though it was reported 5 days ago. Food ruined. Staff is completely unresponsive or will hang up on you then beg for a 5 star review. Yeah right!
Stayed 7 nights in Dec 2025
Verified

2/10 Terrible

BreeAnne

Disliked: Cleanliness, amenities, communication
Seriously such a scam! Large deposit that I had to dispute with my bank. Roaches in unit. Tv hardly worked. Fridge went out & hasn’t been tended to though it was reported 5 days ago. Food ruined. Staff is completely unresponsive or will hang up on you then beg for a 5 star review. Yeah right!
Stayed 7 nights in Nov 2025
Verified

2/10 Terrible

BreeAnne

Disliked: Cleanliness, amenities, communication
Was tricked into booked this not realizing it was the same Stay Hospitality place. “Urban retreats” was an alibi. such a scam! Large deposit that I had to dispute with my bank. Roaches in unit. Tv hardly worked. Fridge went out & hasn’t been tended to though it was reported 5 days ago. Food ruined. Staff is completely unresponsive or will hang up on you then beg for a 5 star review. Yeah right!
Stayed 1 night in Dec 2025
Verified

2/10 Terrible

Chris

Disliked: Cleanliness, check-in, communication, listing accuracy
I will start off with checking in. There is no where to check in physically it’s all done on the Expedia website which doesn’t indicate. When I tried to locate the check-in information after I checked in on that, I was unable to get into my room because I couldn’t get the code to enter the room 40 minutes upon arrival and check-in is when I finally got the code online upon entering the room. The door knobs are extremely unstable as well as the door. Jam looks like it was previously damaged and were broken into upon entering the room. I attempted to close the front door. The front door needed to be slammed in order to close the door as well as lock it when viewing the room the floors were dirty, mostly by the couches and underneath the couches, the pots and pans had scratches and old food crumbs on them, so I was unable to use them or cook to use the kitchen. The refrigerator freezer door was dented and the walls needed to be painted. There were multiple stains scratches and marks on the walls throughout the room. The room also smelled damp like a mildew smell the main bedroom door was unable to close as well. It looks like as well as the door. Jam was previously damaged going into the main bathroom. The issue was the shower door in order to get into the shower. There was a swinging door. I think it should’ve been a sliding glass door when trying to open the door toward you it hits the toilet so you have to open the shower door inside of the bathtub. Money poorly spent.
Dirty and rusted and scratched
Poor kitchen wear
Extremely dirty needs to be cleaned
Chipping paint
Stayed 3 nights in Mar 2026
Verified

2/10 Terrible

George

Disliked: Cleanliness, amenities, property conditions & facilities, communication
The property and the room were absolutely not as advertised. It was a -2 star motel rather than what we assumed was a nice condominium property. There was a terrible smell of pesticide and possible cleaning agent which we could not live with as our lungs were hurting us from breathing this. We had to sleep all night long with the air conditioning fan on with all the windows open to ventilate the place. The floors were absolutely filthy. The bed squeaked with noisy springs, as if it would fall through each time we moved on the bed. The wall walls and the repairs to the drywall from previous water leaks were very shotty. The bathroom sink barely drained as it was plugged with hair. The couch in a very small entrance area was old with what looked like to be shredded cat claw marks on the front. We had tried several times to phone and contact Expedia and all we received ways a reply the matter would be looked into. We had informed Expedia that we only stayed in the property until 8 o’clock the first morning and we had it booked for two days because we could not stay in the room any longer. We checked out and asked for a full refund due to the very bad experience with no refund and no report of Expedia’s involvement
Stayed 2 nights in Jan 2026
Verified

4/10 Poor

Aleksander

Liked: Cleanliness
Disliked: Communication
My room was not confirmed even when I made a booking and paid full price 2 days before arriving. I had to call their customer service phone already after 4pm to be able to check-in and confirm my lock code as it was never communicated to me before. I called them at least 10 times as the line was always busy and they transfer calls to the voicemail, but they never call back when you leave the message. Then they want to charge a comparatively big damage deposit, which they claim to be released only in 7-10 business days after check-out. This is a nonsense as they take your money in a second, but return in 10 business days. Btw, the whole set of furniture inside cost less than the deposit they take. After check-out I sent 3 emails and called 3 days in a raw to their so called customer support phone to confirm my deposit release, but nobody even picked-up or called back or answered to my e-mails. They also never answer even to direct messages to the host via Expedia chat. This is the worst communication experience you can get. Just imaging yourself arriving to your fully paid room and not being able to enter it because they don't answer your phone calls.
Stayed 5 nights in Nov 2025

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