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Recent guest reviews

Everything was great, beautiful hotel, I wish breakfast was included

Hotel and staff were great. However they never received confirmation from orbitz of my reservation. Had to stand at the desk for an hour trying to figure it out with orbitz.

The bed was hard as a rock didn't sleep at all on our road trip down to southern oregon

Everything is great. My only complaint is the shower head isn’t at all adjustable and it’s a hard spray right in the face. I like the bar!

Everything was fine. Was not there long enough to get a thorough impression

The staff was exceptional, and were always willing to help with any request we had.

When we came in we were greated very rudely. The night person wasn't nice or friendly. Using orbitz to book the hotel was a bad experience.

We check d in, looked like a nice hotel but was right off of the I-5 freeway. We got room 146 which was tight by an entrance and across from the indoor pool. We were excited about the convenience of that! We entered into our room and it smelled very musty and mildewy! Then we sat on our beds which were rock hard! We tried to go to sleep but just could not get comfortable and we tried Adjust the beds to go softer but the adjustments did not work! We also were located right next to the freeway entrance onto I-5 freeway and the traffic noise was so loud! To top it off the refrigerator was making the loudest buzzing noise and no matter what we did we could not go to sleep! The next day we were transferred to a new room on the fifth floor. It was a much quieter room and didn't smell as musty but still had that smell to it! The beds were still horrible and so hard! We talk to the front desk attendant to let her know about our stay but all she could really say was I'm sorry! I will not be returning to this hotel.

Very comfortable and clean hotel . The breakfast is awesome . The bed is premium bed and u will definitely love it.

I stayed here while in town to be near a sick loved on in the medical center. Chose this hotel based on good reviews and proximity to the hospital. Was pleasantly surprised at how nice, fresh, spacious and quiet the rooms were. Staff was very welcoming. And the best part was the breakfast buffet that was included in the online deal I found - highly recommend - food was great, lots of selection and many items made fresh to order! Would absolutely stay there again. Genuinely impressed. (And this hotel had comparable rates to a less-nice one next door where another family member stayed.)

Family trip to visit family. Comfortable hotel with a pool for the kids and a gym for me.

What you would expect from a Hilton Garden Inn. Couldn't get wifi to work and no hot water for my shower ( I had an early flight, no reason not to have hot water at 5:00 am). Location was great. not a lot of good food options near by, but Eugene was only 10 minutes away.

I have been to this hotel a couple of times and I have never been disappointed. Staff and hotels are great!

This was a perfect place for my daughter to join me for mom's weekend. Easy to get to close to everything yet a perfect get away.

Staff was very cheery and friendly, room was very clean ,comfortable and the breakfast was very good.

The hotel wasn't bad at all really. I booked the room because we were traveling about 500 miles by car and my husband had back surgery 3 weeks ago. I thought the adjustable beds in this hotel sounded like a good idea. But they actually were not that comfortable. Could not get it adjusted properly. And it didn't actually feel much different from the softest to the firmest settings so was a bit disappointed with that. Also thought it was outrageous to pay $10.95 for breakfast when they didn't have much more than any other hotels with free continental breakfast. The staff was great

Gateway Street Springfield OR

Hotel highlights

  • Walking distance to The Shoppes at Gateway
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Hilton Garden Inn Eugene/Springfield places you within a short walk of The Shoppes at Gateway and within a mile (2 km) of PeaceHealth Sacred Heart Medical Center at Riverbend. This 3-star hotel has 149 rooms and welcomes guests with a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service.


Rooms

The 149 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Select Comfort beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and safes are also standard.


Property features

Guests of Hilton Garden Inn Eugene/Springfield enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. There's free parking, as well as a free airport shuttle (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, free use of bicycles, and a computer station.

Room options

Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed with Sofa bed, Accessible (Mobility & Hearing)

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Eugene/Springfield

Everyone (13) Couples (4) Business (9) Family (8) Other (4) Friends (3)
2
Everyone

By on Nov 18, 2019

4
Everyone

By on Aug 11, 2019

5
Family Family

Everything was great, beautiful hotel, I wish breakfast was included

By on Jun 17, 2019

3
Everyone

By on Jun 17, 2019

4
Everyone

By on Apr 15, 2019

2
Everyone

Hotel and staff were great. However they never received confirmation from orbitz of my reservation. Had to stand at the desk for an hour trying to figure it out with orbitz.

By on Dec 30, 2018

5
Everyone

The bed was hard as a rock didn't sleep at all on our road trip down to southern oregon

By , from springfield on Apr 2, 2018

4

nice hotel near the airport

Everyone

Everything is great. My only complaint is the shower head isn’t at all adjustable and it’s a hard spray right in the face. I like the bar!

By , from Grand Rapids, Mi on Feb 1, 2018

4

one night prior to early morning flight

Everyone

Everything was fine. Was not there long enough to get a thorough impression

By on Sep 29, 2017

5

great experience

Everyone

The staff was exceptional, and were always willing to help with any request we had.

By , from Los Angeles, CA on Aug 23, 2017

Hilton Garden Inn Eugene/Springfield

3528 Gateway Street, Springfield, OR 97477
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