2/10 Terrible
Ryan
Traveled with family
Jun 14, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in and left all in the same ten minutes without a refund. My son’s asthma was set off by the terrible smell of the cleaning products and they refused to refund our money saying I needed to contact Orbitz for this. Orbitz called for them to release our funds and they refused to authorize the release so ultimately they gave me the run around instead of just telling me themselves they wouldn’t refund. The pictures are deceiving on how much this motel has been updated. In fact the pictures need to be updated. The sand volleyball court has nothing but weeds growing in it. The mattresses are brownish yellow and they are using the pool house to store them which you can see them piled up through the windows. The sheets and bedding are stained. While the rooms have been updated with new paint, flooring, and furniture, the mattresses were disgusting. There were no amenities in the room other than a TV. The lighting in the room was terrible and there was no security lock once we were in the room. When we asked if coffee was available in the lobby we were told what was in the pot has been there since the morning and we shouldn’t drink it. For the same money go stay in a real hotel and just avoid this one all together. The fact that it’s close to Presque Isle is not worth it.
Ryan
Stayed 1 night in Jun 2025