My wife and I really looked forward to staying at La Quinta in Erie. We stayed there many times in the past, but it closed for renovations. This was our first visit since the renovations. The staff were unprofessional (obviously had no training in Hotel Management or customer greeting). A staff member was particularly unhelpful when asked for a pat of butter after the dining area was closed. There were many such items in the pantry adjacent to the dining area, but we were told the dining room was closed. No special favors. We specifically asked for a main-floor room in the special request area when booking. We were cavalierly assigned a room on the top (third) floor. The room had no luggage table, just an open area. The toilet paper in the room was put on the roll with the paper packaging still intact. There were no water cups in the washroom. Our room keys did not work on the second night, necessitating several trips up and down from the third floor to rectify the issue. Our room's ceramic tile floor was sticky when walked on barefoot. The renovations were merely cosmetic--our shower door metal encasement was rusty at floor level, the windows were so milky as to make it impossible to see outside...I could go on, but what is the use? The worst hotel experience I have ever endured. Never will return. Waste of money.