The staff was incredibly friendly — to both people and dogs!
Hidden in a back part of a mall with no signs, it was difficult to find. We slept well but overpaid. This place is designed for medium or long term stays, not overnight. Not to be too picky, but we could have used a little bar of soap in the bathroom.
Very friendly staff! The room was clean and had all the amenities we could need.
It sits behind two other hotels and is bordered by shopping center parking and a highway it is quite inside however. Enjoyed my stay.
Clean rooms, well furnished, good experience for the price.
The staff was very welcoming and friendly! We loved everyone there! They even planned a Fourth of July party for the guests with tons of food and drinks, for free! Wonderful room and location! Very clean!
Nice hotel, friendly staff. I have constructive suggestion for two areas: (1) Hotel access is only through the mall entrance. However, it is not visible easily as its building is blocked by Two other hotels. It is only visible from the highway 79, but there is no entrance from there. So adding the instructions to come through the mall entrance and placing signs in the mall areas for turns would help. (2) Hotel had nice furniture, but lacks enough mirror capacity. We had two bedroom (Queen) suite, but only one bathroom and in entire suite, only one small mirror in the bathroom. SO someone getting ready outside bathroom was not possible. A suggestion is to add full length mirrors in the bedroom walls or door would help significantly.
We were only in town for two days but the hotel was well worth the money!!
Spent 3 nights here, would come back again. The front desk was very helpful. Standard continental breakfast. Staff was friendly The location was a little. difficult to find.
Very friendly and helpful staff. The room was very clean and the housekeeping staff was awesome too. I do not have anything negative to say about this experience:)
great helpful staff, nice room really clean. good breakfast
I have stayed at this hotel numerous times in over the past several years and will be staying there in the very near future for several days. The hotel is neat and clean and the front desk staff is always friendly and helpful, the maid staff has been trending on a downward spiral over the past 2 visits (7 months apart) the most recent visit the maidstaff skipped our room all togather for a freshenup service and our previous trip they came in to tidy up, removed trash and and used linens but forgot to leave clean linens, in both instances I had to retreive fresh towels on my own from the front desk, on this last visit another guest had to retrive additional toilet tissue from the front desk at the same time as I was requesting fresh towels. Management needs to review this issue with the maid staff. On all trips I was on teh 4th floor.
nice pool and friendly host breakfast was very good
When we walked into the room, my wife was n-love with it and gave me a kiss. It was like a little home. You see how I rated everything from about so there is not much to say. There was one bad thing about the room but it was not a biggy and it was dealing withe bed. The fitted sheets kept on coming off. Before I went to this hotel, I read someone elses review and that was the only thing bad they said as well but I plan on going back. I don't plan on letting this small problem keep me from coming back here. The breakfast was lovely and the finger foods was nice as well.Swam alot in the hotel and on the beach. Nice places to eat.
We loved the hotel.. the staff was excellent helpful and friendly the location was spot on within walking distant to the mall and we had everything we needed right around us.. the room was beautiful clean and the cleaning staff went above I would come back to the room and everthing was nice and clean they even ran the dishwasher for me we will be coming back to Erie next year and their is no doubt where we will be staying.. It was truly a beautiful hotel..
Located within a leisurely stroll of Millcreek Mall, TownePlace Suites by Marriott - Millcreek Mall is within a few miles (5 km) of Ambassador Banquet & Conference Center. This hotel has 99 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi. Located centrally in Erie, it's connected to a shopping center and also close to Splash Lagoon and Family First Sports Park.
Start your day off right with a free continental breakfast. Savor a meal from the comfort of your room with room service.
Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Kitchenettes, refrigerators, and microwaves are also standard.
Guests staying at TownePlace Suites by Marriott - Millcreek Mall enjoy an indoor pool, a gym, and free WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this golf hotel include conference space, a business center, and a library.
The staff was incredibly friendly — to both people and dogs!
Hidden in a back part of a mall with no signs, it was difficult to find. We slept well but overpaid. This place is designed for medium or long term stays, not overnight. Not to be too picky, but we could have used a little bar of soap in the bathroom.
Very friendly staff! The room was clean and had all the amenities we could need.
Thank you for your feedback!
It sits behind two other hotels and is bordered by shopping center parking and a highway it is quite inside however. Enjoyed my stay.
Clean rooms, well furnished, good experience for the price.
The staff was very welcoming and friendly! We loved everyone there! They even planned a Fourth of July party for the guests with tons of food and drinks, for free! Wonderful room and location! Very clean!
Nice hotel, friendly staff. I have constructive suggestion for two areas: (1) Hotel access is only through the mall entrance. However, it is not visible easily as its building is blocked by Two other hotels. It is only visible from the highway 79, but there is no entrance from there. So adding the instructions to come through the mall entrance and placing signs in the mall areas for turns would help. (2) Hotel had nice furniture, but lacks enough mirror capacity. We had two bedroom (Queen) suite, but only one bathroom and in entire suite, only one small mirror in the bathroom. SO someone getting ready outside bathroom was not possible. A suggestion is to add full length mirrors in the bedroom walls or door would help significantly.
We were only in town for two days but the hotel was well worth the money!!
Thank you for your feedback! Please come see us again soon!