The location and price compared with other nearby hotels was great and the room was nice and staff polite. However, there was only one towel in the bath, a light bulb was out, an elevator not working, at breakfast I had to ask for coffee cream, and staff began removing breakfast items 45 minutes before the scheduled end. too many unforced errors!
Clean and easy to access the highway. Would stay again
The staff was very friendly and the whole facility was extremely clean.
All of the staff were great. the property was very nice and clean
Property in good condition. Better pillows would be appreciated.
the room was clean and people were nice. The pool was not appealing. It was very cloudy and didn't make us feel like we should get in it.
Stay was nice. Pool didn’t seem to be kept up chemically. Water was off colored and no smell of chlorine use.
The carpet beneath the heating unit was soaking wet, and the breakfast was out of certain cereals because the had been left out all night and “teams got into them.” Orange juice dispenser was also out of order.
I thought it was a very clean and quite place to stay. Had a nice breakfast and was close to everything I need to do. Only thing I would have liked it to have a hot tub with the pool area. And price was very fair which helps alot
The staff irritated about questions being asked the room was smaller than that of other best western plus in different places
I like how it was so close to splash lagoon. I like the pool and the free breakfast
Room was connected to another that had a party going on. TV/music was essentially 24/7 that seeped into our room. Called down to the front desk to tell them about the situation; they said they would call to the room and ask to turn down the volume. Volume did not go down, more-so up. Went down to the front desk at 2AM to change rooms and had to downgrade to get some peace and quiet. Terrible experience when we were travelling and just needed to sleep. Staff was great, however. Original room was solid and second was cramped.
Located within a leisurely stroll of Ambassador Banquet & Conference Center, Best Western Plus Erie Inn & Suites is within a few miles (5 km) of Millcreek Mall. This hotel has 69 rooms and welcomes guests with conveniences like free breakfast, a 24-hour fitness center, and free in-room WiFi.
Free full breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
All 69 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 42-inch flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free local calls, ironing boards, and desks.
Best Western Plus Erie Inn & Suites features a 24-hour fitness center, free WiFi in public areas, and a 24-hour business center. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include express check-out, laundry facilities, and a garden.
The location and price compared with other nearby hotels was great and the room was nice and staff polite. However, there was only one towel in the bath, a light bulb was out, an elevator not working, at breakfast I had to ask for coffee cream, and staff began removing breakfast items 45 minutes before the scheduled end. too many unforced errors!
Clean and easy to access the highway. Would stay again
Thank you, please come again soon!
The staff was very friendly and the whole facility was extremely clean.
Thank You for the review. We hope to see you again soon.
All of the staff were great. the property was very nice and clean
Thank you very much. Have a happy holiday season. Sincerely, Amanda Perrine
Property in good condition. Better pillows would be appreciated.
Hello, We truly appreciate you choosing to stay at our location and look forward to seeing you in the future!
the room was clean and people were nice. The pool was not appealing. It was very cloudy and didn't make us feel like we should get in it.
Thank You for the review!