Piries Hotel3.0 out of 5.0
Recent guest reviews
We loved our stay here. Friendly staff and the hugest room I've ever seen. Clean tidy and so close to everything you need. We didn't get to sample the breakfast but it smelt amazing. We would definitely recommend. Thank you for a lovely stay. We will be back
Visited this week for a two night break, no complaints whatsoever. We arrived early at 11.30 to ask if we could leave bags and check in later, as our room was ready we were able to check in right away. Our room was on first floor at the back, very comfortable and we had an excellent sleep. Breakfast was very good with plenty of choice for a continental service. During our stay we found all staff to be friendly and most helpfully, if returning to Edinburgh we will definitely retun to this hotel.
I visited here recently for a couple of nights. The hotel is a “bit tired” and in need of some decoration. The bed was the softest I have ever slept in. You could feel the springs and you rolled into the middle of the bed. The hotel is in a good location near Haymarket station, although there isn’t any parking, but there are a couple of car parks about 10 mins walk away. I was meant to pay a supplement for being there at the weekend, but as the shower was only producing water that would’ve taken the skin off you and couldn’t be used, this was waived. That’s a plus.
My boyfriend and I stayed here for 2 nights on October 12 & 13th 2017. The room was clean and roomy. Tho all of the staff we met during our stay were ever so helpful, friendly and accommodating, one person in particular stood out. That person was Cristina, she went above and beyond to make sure our stay was nothing less then perfect. Thank You Cristina for everything.
We stayed last weekend at this hotel, hotel is ok and staff were pleasant especially Fabio who tried his best. The first room we stayed in was reasonable but sadly the shower didn't work and the television was making worrying crackling sounds, we were told the next morning that we would be moved to another room while we were out. Returning to the hotel after a very long day out we found we had been moved to the top floor into a room which was like a large cupboard, the shower in this room also didn't work so we then had to go down to the basement to shower in another room. We then discovered that the hairdryer wasn't working, Unbelievable!! We were assured by Fabio that we would be moved once again the following day while we were out . Finally we had a room that had everything working and space to move around. No word of apology from management though which I felt wasn't very good customer service. The hotel is in a convenient location.
We stayed in a clean and cozy little room on the second floor that had a shower. The hotel staff was very helpful and the 24 hrs reception is a big plus, considering our plane was late. Airlink drops you off a 5 min walk from the hotel. It is really close to the Old Town, it took us 20 mins to walk up to the castle. After check-out they offered to watch our luggage until we had to catch our bus to the airport. I think it was totally worth it, especially for this price. We did not book breakfast though as we preferred to eat out so no experience on that. I would book a room here again, I do think it is a nice place.
We didn't eat or drink in the bar so can't comment on that but the staff seemed nice and the room was nice and big. We were happy with our stay, it was clean and housekeeping we're coming in daily. You get what you pay for but no complaints.
We booked our room online and were given one in the sub level or basement of the hotel. We had to go through doors and around corners and worm our way down to a small cramped darkish room with a basement like window that you couldn't see out of. Not great! because when we were looking at the room online we didn't get the impression it would be down below with absolutely no view. The lady on the front desk was very nice and gave us another room on the main floor so we were relieved as we had booked in for 2 nights. She was also very helpful in giving us a map of Edinburgh and jotting down the sites we should see while there. The hotel is in a good location with the tram stop just at the end of the road, 5 minute walk. It was quiet in the hotel, shower was good, but you could feel some of the springs in the bed while laying on it. You are about a 5 to 8 minute drive to down town and Edinburgh was very easy to navigate to see the sites and do some shopping. We didn't mind staying at this hotel and would probably stay here again when visiting. We enjoyed having the kettle and the tea in the room.
I hate writing bad reviews but this place needs to be closed down. We booked this hotel ( I use the word hotel very loosely) purely based on its great location and it's onsite parking as soon as we checked in we where informed that they do not have onsite parking and the closes and safest place was a good 20 minutes walk and at a cost of £18 for 18 hours. After speaking to the GM about this issue he blamed Agoda for putting false information on there website. With such a high cost in parking we decided to return our hire car a day early which meant we had to catch the tram to the airport the next morning as the car park didn't open in time for us to get to the airport. I asked if the Piries would reimburse me for the parking and additional tram tickets to which they told me they would only pay half my car park as it wasn't their fault. I wish this was the only bad thing!! We where staying in a building next door which smelt of cigarettes and what can only be described as dried vomit on the stairs. The room had the thinnest pillows in the world, we ended up using our own towels and jumpers to make pillows as they looked like they have never been changed with yellow stains on them. You could feel every spring in the 3000 year old mattress. The TV only had a very small amount of channels that actually worked. I don't think they hire housekeepers as there was a thick layer of dust around the whole room, it made my vacuum cleaner look clean also lights where missing in the room which is crap when you need a shave I felt sorry for the breakfast and the poor sods who dared to eat it, it looked sadder Than we did. Fabio and the blonde receptionist really need some customer service training as they are the most rudest people I have ever met Oh and the fire plan was completely wrong which would of been fun if there was a fire. The positives 1. The receptionist who checked us in was amazing with lots of information about the city. 2. The shower was great despite standing in water. All in all save your money and sleep elsewhere
Had a one night stay here on a whistlestop visit to Scotland this weekend. Found this hotel on the internet and chose it because of its location near to the city centre. The reception staff were very welcoming, the room ( twin bed ) was small but clean , quiet and comfortable. We walked to Princes Street in about 10 minutes for an evening meal but there were trams , buses and Haymarket Station just round the corner if needed. I thought the price was ok especially considering its location, and would not hesitate to book here again if in Edinburgh.
Reviews from Trip Advisor
51% of guests recommend this hotelTotal of 674 reviews