Sheraton Mall of the Emirates Hotel, Dubai

5.0 star property
Mountain elegance with downhill skiing

Choose dates to view prices

Photo gallery for Sheraton Mall of the Emirates Hotel, Dubai

Enjoy a refreshing swim with a city view from our rooftop pool.
Creator video
Perched above the water, this hotel features a striking dome and classic architecture with multiple floors and balconies.
Enter through the grand arched entrance, surrounded by lush landscaping and palm trees.
Relax in the spacious lobby with sofas, armchairs, and a reception desk.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service

Explore the area

Map
Sheikh Zayed Road - Al Barsha, Mall of the Emirates, Dubai, 450309
  • Mall of the Emirates
    ‪12 min walk‬
  • Ski Dubai
    ‪12 min walk‬
  • Burj Al Arab
    ‪4 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪19 min drive‬

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Room options

Deluxe Room, 1 Double Bed, Non Smoking, City View

  • 754 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed

Club Room, 1 Double Bed

  • 754 sq ft
  • City view
  • Sleeps 5
  • 1 Double Bed

Suite, 3 Bedrooms

  • 1560 sq ft
  • City view
  • Sleeps 7
  • 3 Double Beds

Family Deluxe Suite, 2 Bedrooms, Non Smoking Club Lounge Access

  • 968 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

Superior Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(9 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 1647 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 926 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Grand Suite, 1 Bedroom

  • 721 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Room, 2 Twin Beds, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Non Smoking, City View

9.4 out of 10
Exceptional
(12 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Non Smoking, City View

9.4 out of 10
Exceptional
(33 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Twin Beds, Non Smoking, City View

7.4 out of 10
Good
(3 reviews)
  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Amiri Family Suite Club lounge Access including Breakfast, Evening Cocktail hours & Soft Refreshment

  • 1539 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

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About the neighborhood

Dubai

Sheraton Mall of the Emirates Hotel, Dubai places you in Al Barsha, within a leisurely stroll of popular sights such as Mall of the Emirates and Ski Dubai. This 481-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants. It's connected to a shopping center in central Dubai and also close to Burj Al Arab and Souk Madinat Jumeirah.

What's nearby

  • Mall of the Emirates - 12 min walk - 0.7 miles
  • Ski Dubai - 12 min walk - 0.7 miles
  • Souk Madinat Jumeirah - 2 min drive - 1.9 miles
  • Wild Wadi Water Park - 3 min drive - 2.1 miles
  • Burj Al Arab - 4 min drive - 2.4 miles

Getting around

  • Mall of the Emirates Station - 5 min walk
  • Dubai Intl. Airport (DXB) - 31 min drive

Restaurants

  • ‪Arabica - ‬16 min walk
  • ‪Texas De Brazil - ‬1 min walk
  • ‪ايت جريك - ‬1 min walk
  • ‪The Hummingbird Bakery - ‬16 min walk
  • ‪L'Eto - ‬16 min walk

About this property

Sheraton Mall of the Emirates Hotel, Dubai

Mountain elegance with downhill skiing
Guests of Sheraton Mall of the Emirates Hotel, Dubai have access to a full-service spa, 2 outdoor pools, and a 24-hour gym. Free valet and self parking are available, and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this ski hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Guests can expect wired internet, free WiFi, and 49-inch TVs with satellite channels. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Minibars, coffee makers, and laptop-compatible safes are also standard. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Shine Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

Arabic, English, Filipino, French, Hindi, Portuguese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (AED 50 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AED 75 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Besh Turkish Kitchen
  • OAnjo
  • Sanctuary Pool Bar
  • Spartan Sports Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Billiards/pool table
  • Designer stores
  • Downhill skiing
  • Full-service spa
  • Sauna
  • Shopping mall
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's dinnerware
  • Children's toys
  • Dining table
  • High chair
  • In-room crib
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business center
  • 3,289 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (47 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Handrails in stairways (40 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Smooth flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual doorbell notification
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 24 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Lifeguards
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AED 150.0 per stay
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AED 75 per person
  • Fee for in-room wired internet: AED 50 per day (rates may vary)
  • Rollaway bed fee: AED 150.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 7:00 PM.
  • Reservations need to be made in advance for spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Sheraton Dubai Mall Emirates
Sheraton Dubai Mall Emirates Hotel
Pullman Dubai Mall Of The Emirates Hotel Dubai
Sheraton Mall Emirates Hotel Dubai
Sheraton Mall Emirates Hotel
Sheraton Mall Emirates Dubai
Sheraton Mall Emirates
Sheraton Dubai Mall of the Emirates Hotel
Sheraton Mall of the Emirates Hotel, Dubai Hotel
Sheraton Mall of the Emirates Hotel, Dubai Dubai
Sheraton Mall of the Emirates Hotel, Dubai Hotel Dubai

Frequently asked questions

Is a free cancellation option available at Sheraton Mall of the Emirates Hotel, Dubai?

Sheraton Mall of the Emirates Hotel, Dubai offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Sheraton Mall of the Emirates Hotel, Dubai?

As of Jul 16, 2025, prices found for a 1-night stay for 2 adults at Sheraton Mall of the Emirates Hotel, Dubai on Jul 25, 2025 start from $121.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Sheraton Mall of the Emirates Hotel, Dubai?

This hotel is situated in Al Barsha within a short 11-minute walk of Mall of the Emirates and also 10 minutes on foot from Ski Dubai. You'll also find Souk Madinat Jumeirah and Wild Wadi Water Park within a short drive.

Will I be able to park at Sheraton Mall of the Emirates Hotel, Dubai?

Yes, valet parking and self parking are offered for free at the hotel. Though parking is limited, accessible parking is also available.

Is a spa located at Sheraton Mall of the Emirates Hotel, Dubai?

Shine Spa is the hotel's spa and services include Swedish massages, hot stone massages, body wraps, and Ayurvedic treatments.

Does Sheraton Mall of the Emirates Hotel, Dubai feature a casino on the premises?

No, Sheraton Mall of the Emirates Hotel, Dubai doesn't have a casino.

Is there an indoor pool at Sheraton Mall of the Emirates Hotel, Dubai?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 7:00 AM and 7:00 PM.

What amenities will couples enjoy at Sheraton Mall of the Emirates Hotel, Dubai?

There are plenty of amenities for couples at this hotel, including 2 outdoor pools, a poolside bar, and a restaurant with al fresco dining.

Does Sheraton Mall of the Emirates Hotel, Dubai have a hot tub?

Yes, some guestrooms at this hotel feature private spa tubs.

Does Sheraton Mall of the Emirates Hotel, Dubai have a restaurant that serves breakfast?

Yes, Sheraton Mall of the Emirates Hotel, Dubai has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Sheraton Mall of the Emirates Hotel, Dubai allow pets to stay free of charge?

No, pets and service animals aren't allowed at Sheraton Mall of the Emirates Hotel, Dubai.

Are there connecting rooms at Sheraton Mall of the Emirates Hotel, Dubai?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Sheraton Mall of the Emirates Hotel, Dubai?

The closest major airport to Sheraton Mall of the Emirates Hotel, Dubai is Dubai Intl. Airport (DXB), which is 17.4 mi away (31 minutes by car). Another top airport is Al Maktoum Intl. Airport (DWC), which is located 26.3 mi away (41-minute drive).

Are there rooms with balconies at Sheraton Mall of the Emirates Hotel, Dubai?

No, there aren't any guestrooms with balconies at Sheraton Mall of the Emirates Hotel, Dubai.

Sheraton Mall of the Emirates Hotel, Dubai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 619 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 22 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

2/10 Terrible

Ahmed

Stayed 5 nights in Dec 2024

2/10 Terrible

Ahmed

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very rude staff loud music at night with no response from management Very bad experience
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Stayed 6 nights in Mar 2025

10/10 Excellent

Chetan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Trip

We had a pleasant stay at the Sheraton. Great location, great staff always willing to help. The access to the mall of Emirates is also really convenient. The overall service at the property was fantastic. Absolute value for for money. Given this is an older property, we didn't expect the condition to be so top notch but it was. Our suite was very spacious and if we were to go back to Dubai, we would absolutely stay here without thinking twice. The only draw back if any was the breakfast buffet which we thought was probably not at par with a few other properties but other than that, kudos to the entire team for making our trip very memorable.
Stayed 5 nights in Mar 2025

10/10 Excellent

Harry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Deana

Stayed 5 nights in Mar 2025

10/10 Excellent

Sanam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Ammar, Sterling Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking if you have a vehicle, easy access to the Mall of the Emirates, friendly staff, clean and smell like you are home.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ammar, Sterling Heights

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel ever, outstanding services and the best staff ever. Thanks for the Adminstration of the Sheraton!
Stayed 1 night in Mar 2025

10/10 Excellent

Ammar, Sterling Heights

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Best option if you don't have a vehicle!
Stayed 1 night in Mar 2025

10/10 Excellent

Ammar, Sterling Heights

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best option is to stay in Dubai and have everything you need around you, the staff are helpful and well trained. Thank you Sheraton management.
Stayed 2 nights in Mar 2025

10/10 Excellent

Ammar, Sterling Heights

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and easy access to Emirates Mall. The staff is very friendly, and the room service responds quickly!
Stayed 1 night in Mar 2025

10/10 Excellent

Baljeet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel, the recent renovations are really good. Rooms were a good size. Best of all walking out of the hotel into the mall.
Stayed 1 night in Mar 2025

10/10 Excellent

kil young

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

10/10 Excellent

elizeh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was literately in the mall of Emirates
Stayed 7 nights in Feb 2025

10/10 Excellent

Yehia

Stayed 4 nights in Feb 2025

4/10 Poor

Ahmed

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Ugly view facing room

The room is facing an ugly view. It is facing the mall roof full of AC units
Stayed 2 nights in Jan 2025

8/10 Good

Noor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Al Barsha

Fully renovated, modern hotel and conveniently located in the Mall of Emirates. Buffet breakfast is extensive, and was beautifully setup. Staff are professional, helpful and friendly throughout the hotel.
Stayed 6 nights in Jan 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kidist

Liked: Cleanliness, staff & service, property conditions & facilities
It’s was nice overall
Stayed 3 nights in Jan 2025

10/10 Excellent

EHAB

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent Hotel with easy internal access to mall of the emirates .
Stayed 5 nights in Jan 2025

8/10 Good

Dina

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and great hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Dorar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025