Upon arrival, the room was set at 54 degrees with air blasting out, the light in the entry way was out, the nightlight in the bathroom was broken and the tv remote didn’t work. When I got in bed, there was a short black hair near the top. When I showered, there was a long black hair rolled up in the washcloth. When I requested a late checkout a 1:30 was the latest they would agree to yet the hotel felt VERY empty. This was very disappointing all around and felt the hospitality was lacking. Why say no to a late checkout when your hotel is empty? They said because of the housekeeping team but they could clean the room the next day…
Great location right off of M14. Like the Kuerig in the room. Good shower
Love the staff! Very friendly and very helpful :) I would definitely recommend this hotel.
Amazing staff! I’m definitely a loyal customer to Hilton in Plymouth MI
Very nice stay 3rd time here nice area. Good pool close to Detroit (20 minutes)
Everyone was very friendly. The rooms were clean. Service was prompt. The only negative was that the smoke detector started beeping in the middle of the night. When I called down they had no one to come and fix it. We had to change rooms in the middle of the night, packing everything up. It wasn't the equivalent room but adequate. The unfortunate part is the night wasn't restful due to the interruption.
Friendly, fast check in. Nice room, HOT water in the shower, nice towels and pillows, huge tv.
A very comfortable place- great food, nice people and super service.
Front being renovated. The room was nice and the staff helpful
No hot tub, staff wasn't very friendly at check in. Beds were hard has a rock. Not enough seating at breakfast. The only nice thing was the TV on the room
Nothing fancy, but a perfectly nice place to stay. Everything was clean and functional. Good-sized rooms. Excellent service from entire staff.
Good hotel for the price, clean room, nice location
The experience was goo short drive to the motor city this will continue to be my stopping point
Uniformly friendly and professional service by all personnel - everyone I encountered at the front desk, housekeeping and restaurant.
Nice, clean and convenient made this a motel one that we would stay at again in the future.
I was here for a short business trip. The hotel is right off a number of highways, so you can get to it and where you need to be easily. The staff was nice, wifi complimentary, decent gym, good breakfast. The room was clean and comfortable too. I would highly recommend this for any stay in the area.
Stayed here on a Saturday night. The room was quiet, clean, and comfortable. Staff was helpful and friendly. I'd recommend!
This hotel is about 20 minutes from U of M campus and an easy drive via 14. After a long and exhausting drive, I was extremely pleased upon arrival to see the modern, bright, & sparkling lobby. I felt very comfortable and the staff was very friendly and accomodating. The room was immaculate and the bed very comfortable.
Northville Hills Golf Club is within 2 miles (3 km) of Hilton Garden Inn Plymouth while other popular attractions such as USA Hockey Arena are within 3 miles (5 km). This 3-star hotel has 157 guestrooms and offers conveniences like a restaurant, an indoor pool, and a 24-hour gym.
Enjoy a bite to eat at Great American Grill, the hotel's onsite restaurant. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Guests can expect 50-inch flat-screen TVs with digital channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. MP3 docks, microwaves, and coffee makers are also available. Housekeeping is available on request.
At Hilton Garden Inn Plymouth, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this golf hotel include conference space, a 24-hour business center, and express check-out.
Upon arrival, the room was set at 54 degrees with air blasting out, the light in the entry way was out, the nightlight in the bathroom was broken and the tv remote didn’t work. When I got in bed, there was a short black hair near the top. When I showered, there was a long black hair rolled up in the washcloth. When I requested a late checkout a 1:30 was the latest they would agree to yet the hotel felt VERY empty. This was very disappointing all around and felt the hospitality was lacking. Why say no to a late checkout when your hotel is empty? They said because of the housekeeping team but they could clean the room the next day…
Great location right off of M14. Like the Kuerig in the room. Good shower
Thank you for your feedback about your stay with us. We are glad to hear the location was convenient and that you enjoyed the shower and Kuerig in the room. We look forward to welcoming you back the next time you are in Plymouth.
Love the staff! Very friendly and very helpful :) I would definitely recommend this hotel.
Thank you for taking the time to give us feedback about your recent stay with us. We are glad to hear you found our staff friendly and helpful. We hope that you will stay with us again the next time you are in Plymouth.
Amazing staff! I’m definitely a loyal customer to Hilton in Plymouth MI
Dear David, Thank you for taking the time to give us feedback about your recent stay with us. We greatly appreciate your feedback and thank you for staying with us during these uneasy times. We are glad to hear that you enjoyed your stay, and found the staff friendly! We hope that you will stay with us again the next time you are in Plymouth.
Very nice stay 3rd time here nice area. Good pool close to Detroit (20 minutes)
Thank you for your feedback and hope to see you again in the future!
Everyone was very friendly. The rooms were clean. Service was prompt. The only negative was that the smoke detector started beeping in the middle of the night. When I called down they had no one to come and fix it. We had to change rooms in the middle of the night, packing everything up. It wasn't the equivalent room but adequate. The unfortunate part is the night wasn't restful due to the interruption.
Thank you for your review! Please come again when you visit Plymouth Mi.
Friendly, fast check in. Nice room, HOT water in the shower, nice towels and pillows, huge tv.
Thank you for your review,see you soon!
A very comfortable place- great food, nice people and super service.
Thank you for the review!
Front being renovated. The room was nice and the staff helpful
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.
Thank you for taking the time to give us feedback about your stay. We greatly appreciate it and regret to hear you were not completely satisfied. We sincerely apologize for the temp in the room is set at 54. We are not sure how that is possible as the thermostats should go that low. We will be sure to look into this and see what happened. The hair that you found in the drain is completely unacceptable and we will address this with housekeeping. Our checkout time is at noon, and we do give late checkouts, bases on availability and staffing for the day. We do not let rooms sit dirty day to day. We hope to see you again the next time you are in Plymouth!